BIZ102 Reflective Report: Understanding People and Organisations

This report reflects on the understanding of people and organizations, focusing on group behavior, cultural differences, and emotional intelligence. It details the author's experience within a team, analyzing team dynamics, potential weaknesses, and conflict areas. The report includes team-building activities designed to improve communication and trust, followed by an analysis of individual contributions and recommendations for enhancing teamwork skills. The conclusion emphasizes the importance of intercultural understanding and prioritizing team goals for overall success. Desklib provides access to similar reports and solved assignments for students.

Running head: UNDERSTANDING PEOPLE AND ORGANISATION
Understanding people and organisation
Report
Student Name

UNDERSTANDING PEOPLE AND ORGANISATION 1
Table of Contents
Introduction...........................................................................................................................................2
Understanding people and organisation.................................................................................................3
Facilitator- chosen group...................................................................................................................3
Potential to form a team.....................................................................................................................3
Possible areas of weakness or conflict within the team.....................................................................3
Team Building.......................................................................................................................................5
Design and choose an activity and its effectiveness on team.............................................................5
Analysis and reflection..........................................................................................................................6
Dynamics and role observed within the team and its influence.........................................................6
Learn about capability to contribute effectively to team....................................................................6
Recommendation regarding further improve my contribution to the team........................................6
Conclusion.............................................................................................................................................7
References:............................................................................................................................................8

UNDERSTANDING PEOPLE AND ORGANISATION 2
Introduction
Due to advance in technology, things have not remained same as in old time. Its 21st century
and according to this business has not been restricted to its domestic level. Now, any
domestic company can enter in to any international business and in the same way any
international company can enter in to domestic business. So, as they exchange their business
level similarly they exchange their employee which created an environment of diversity in
culture, way of working and even thinking. But this diversity has given full opportunity to an
individual to understand the different culture, behaviour, and way of working. It has not only
taught an individual to handle diversity but it has also helped an individual to explore the
world through working in a team or group and how to solve conflicts which are going to
occur within the team or group with the help of team or group learning activities.

UNDERSTANDING PEOPLE AND ORGANISATION 3
Understanding people and organisation
As, we know that every individual has to work in a team or group. So, it becomes very
important to understand the personality of individual as well as the members of the group
which we want to be part of it. To understand the personality of a person, a personality test is
being conducted called LPA which segregate a person on the basis of big five personality. So,
as per our assignment our class is being segregate in to these five personality dimensions i,e
openness to experience, agreeableness, Neuroticism, extraversion and conscientiousness with
the combination of emotional intelligence and strength (Psyche study, 2018).
Facilitator- chosen group
As, I am (Team member 1) having extraversion as my personality and along with the
strength of relationship building. I am assigned to team C in which we are having three more
members. Team member 2 is having conscientiousness as its personality with strength of
innovative thinking, Team member 3 is having openness to experience as its personality with
strength of positive thinking and Team member 4 is having conscientiousness as its
personality with strength of leadership. These members have scored high in their emotional
intelligence (Harvey, 2017).
Potential to form a team
As we know that an effective team is a team in which all the members of the team are
open to their strength and weakness with each other as well as they have a strong sense of
mutual trust as well as understanding. They also share the supportive nature among each
members of the team (LMA, 2018). If a particular group lacks all these necessary
characteristics, then the overall performance of the team will get affected. As, we know that a
team is a combination of different individual with different thinking, reacting and
understanding. Because of these differences all the members will not have same opinion
about a particular thing. Here, the role of effective team comes in to play. As per given team,
we also have a different set of personalities and strength (Canan, Sousa-Poza & Dean, 2017).
According to me all these set of different combination will surely provide us an upper hand as
compared to others because we do not want those members in our team which will always
node their head in yes and will not oppose in any situation. So, having the team combination
of creative or innovative thinking, daring, insightful, wide variety of interest, resourceful,
energetic, planner and ambitious .I am sure that we are fully capable of handling any kind of
task. (APA, 2017)
Possible areas of weakness or conflict within the team
Team is a part of group and due to globalization lot of diversity has been introduced
in the corporate sector. So, in a team we can have combination of not only different
individual but also individual from different countries which give rise to lot of difference in
their thinking, behaviour and attitude. So, naturally conflict will come in between the
members of a team. We cannot avoid these conflicts fully, but we can lower down these
conflicts to some extent with the help of mutual understanding, keep team objective above

UNDERSTANDING PEOPLE AND ORGANISATION 4
the personal object as every individual has its own objective to grow because every individual
final expectation is growth. (Samson, & Daft, 2015) Nobody is perfect, as every individual
have some strength so they also have some weakness. Similarly, our team is having number
of strengths but at the same time our team is also suffering from some weakness like
difference in prioritizing task-some team member will think that we should do the particular
task in innovative way and other may think that we should standard operating procedure,
resistance to leadership- some team member will think that he/she deserve this leadership
position and time consumption- every team member will present his opinion about some
project and to convert these different opinion in to common opinion will take time (Patric ,
2015)

UNDERSTANDING PEOPLE AND ORGANISATION 5
Team Building
Design and choose an activity and its effectiveness on team
Building an effective team in not an easy task, it requires lot of efforts and dedication to
combine the different thinking, style of taking decision and understanding in to align format.
So, as per Organization Development experts the best way to develop an effective team
activities is using the game instead of some boring task because game not only creates a fun
loving environment but a very quick mode of learning. In any training session the use of
related material flow is there but one of the most important patterns is including games
(Svalestuen, Froysted, Drevland, Ahmad, Lohne & Laedre, 2015). In our case we will also
make use of game as our team building activities. Here we will use two games one game will
be truth and lies- in this game all the members of team will sit in circle type arrangement,
facing each other. Then each member of team will share its three truths and one realistic lie
but in random manner and the other member facing has to find out the lie. This activity will
help us in Ice breaking and will eliminate unrealistic judgement about team member. Second
game will be blind drawing- in this game the team will split in two members. One member
will carry paper and pencil and other member will carry picture needed to be drawn. This
activity will help in developing good communication and interpretation along with mutual
trust (Able trust, 2008).

UNDERSTANDING PEOPLE AND ORGANISATION 6
Analysis and reflection
Dynamics and role observed within the team and its influence
People behave differently when they work in a team or group in respect to their role
and responsibility. Group dynamics often tells about impact on team members and also on
whole team (Wazzan, 2015) .The overall dynamic of team remained positive and each
member of the team has completed their responsibility according to their role. One team
member 1 played the role of motivator and trust builder, team member 4 played the role of
giving idea out of box and Team member 3 and 4 played the role of planning the roles of
each team member and executive the plan as per the requirement of the situation. All the
members of the team through their roles have created an environment which is full of energy,
ambitions and high motivation which on sum total not only have positive impact on all the
team members but also the whole team. (Sturgess & Higson, 2012)
Learn about capability to contribute effectively to team
From the conducted activity I have learned a lot about capability and their impact on
the team .I understand that if we have to work in a team, first of all we have to develop
mutual understanding along with trust within the members of the team and also we have to
develop such a working environment in which each member will feel that the activity in not
only important to team only but it is also important on the individual level. So, for the success
of this team I have to increase my inter-personal skills along with information gathering skill.
(Llopis,2012)
Recommendation regarding further improve my contribution to the team
As, I have mentioned that i have to improve my inter-personal skill along with
information gathering skill. For this I can take participation in activities which can help me in
improving the same so that I can be play a very important position in the team when required.

UNDERSTANDING PEOPLE AND ORGANISATION 7
Conclusion
From this report we can understand that due to 21st century, whether we like or dislike
someone. We have to leave our egos aside for the benefit of the team as we have to work in a
team, which has individuals not only of different personalities but also may be possible from
different countries. So, if we have to perform better we not only have to understand the
intercultural but also different working environment. Each member of the team have to act as
a supportive pillar to other member in case of weakness and put his strength as a catalyst to
speed the overall performance of the whole team with keeping their individual goal aside and
give more importance to the team goal and keep the team goal as first priority for all team
members.

UNDERSTANDING PEOPLE AND ORGANISATION 8
References:
Able Trust. (2008). Team builder and Ice breaker. Retrieved from
http://www.serviceandinclusion.org/conf/HSHT-Team-Building-Ice-Breaker-Manual-
2008-09.pdf
APA. (2017). Individual differences in characteristics pattern of thinking, feeling and
behaviour. Retrieved from https://positivepsychologyprogram.com/big-five-
personality-theory/
Canan, M., Sousa-Poza, A., & Dean, A. (2017). Complex Adaptive Behavior of Hybrid
Teams. Procedia Computer Science, 114, 139-148.
Harvey, J. F. (2017). Cross-Boundary Teaming For Innovation: Integrating Research on
Teams and Knowledge in Organization. In Academy of Management
Proceedings (Vol. 2017, No. 1, p. 10856). Briarcliff Manor, NY 10510: Academy of
Management.
Llopis, G. (2012). Six ways successful teams are built to last. Retrieved from
https://www.forbes.com/sites/glennllopis/2012/10/01/6-ways-successful-teams-are-
built-to-last/#29f94fc52b55
LMA. (2018). Effective team work: key to the success. Retrieved from
https://leadershipmanagement.com.au/effective-teamwork-the-key-to-success/
Patricia, O. (2015). Improving interpersonal relationship in work place. IOSR journal of
research and method in education, 5(6), 115-125.
Psyche study. (2018). The big five personality traits. Retrieved from
https://www.psychestudy.com/general/personality/big-five
Samson, D., & Daft, R.L. (2015). Managing in global environment. (6th ed.).Sydney, NSW:
Cenagage Learning
Sturgess, A., & Higson, P. (2012). There is no I in team. (Ist ed.).Denmark, US: Ventus
Svalestuen, F., Froystad, K., Drevland, F., Ahmad, S., Lohne, J., & Laedre, O. (2015). Key
elements to an effective building design team. Procedia Computer Science, 64, 838-
843.
Wazzan, M. M. (2015). Group dynamics in the EFL classroom: The role of the cohesive
group of Syrian tertiary learners. Procedia-Social and Behavioral Sciences, 199, 184-
188.

UNDERSTANDING PEOPLE AND ORGANISATION 9
Appendices
(Game 1)
Truth and lies:
Team member 1: Rules of game. All the team members will first write their lie on a paper
and will submit to me without telling each other. Then they will give their statement one by
one and after all are done, and then one by one member will guess about their lies with
reasons. All are clear?
Team member 2, 3&4: Yes.
Team member 1: ok. Let us play after submitting their recommended paper.
Team member 2, 3 &4: Done. Start!
Team member 1: I am hard working. I am intelligent. I am very emotional. I am always
positive.
Team member 2: I am problem solver, I am energetic, I love dogs and I like traveling.
Team member 3: I love rock music, I am emotionally strong, I love rain and I love cooking.
Team member 4: I love horse riding, I love driving, I like painting and I like art gallery.
Team member 1: I think for team member 2 lie will be energetic because he always give up
when he is asked for multi-tasking, For team member 3 lie will be love cooking because he
do not know about cooking, how he can love cooking and for team member 4 lie will be art
gallery because whenever we have visited art gallery he feels boring.
Team member 2: I think for team member 1 lie will be positive attitude because I have seen
his getting upset in many situation where one can adjust to that situation, for team member 3
lie will be love rain because I have seen have avoiding rain when it occurs and for team
member 4 lie will be art gallery because he gets bored.
Team member 3: I think for team member 1 lie will be positive attitude because he gets
depressed in many situations, for member 2 lie will be problem solver because I have seen
him avoiding problems many time and pass it to other and for team member 4 lie will be
painting because I have seen him avoiding tasks related painting.
Team member 4: I think for team member 1 lie will be positive attitude because he goes in
depression, for team member 2 lie will be energetic because he give up easily in multitasking
and for team member 3 lie will be cooking because he do not know cooking.
Team members 1, 2, 3&4: Let us open the paper and read lies of all members given by them.

UNDERSTANDING PEOPLE AND ORGANISATION 10
Team members 1: For me, it is positive attitude, for team member 2 it is energetic, for Team
member 3 it is cooking and for team member 4 it is driving.
Team members 1, 2,3 &4 : Team member 4 is winner because his all three guesses are
correct.
(Game 2)
Blind-drawing: (Picture)
Team member 1: What we have?
Team member 2: Here, we have a picture of a young boy.
Team member 3: How you can say he is young?
Team member 4: His face is uniformed with little bit V shape and also his skin looks soft
near chin and his ears are in uniform shape with no wrinkles which is the indication that he is
young.
Team member 2: Ok
Team member 1: What else?
Team member 2: He is having black hair, clean shave and wearing eye glasses on his small
green colour eyes with small nose.
Team member 1: ok. What else?
Team member 3: Finally his black eye brows.
Team member 4: Done.

UNDERSTANDING PEOPLE AND ORGANISATION 11