Research Report: Equality and Diversity in the Blues Kitchen Workplace

This research project, conducted by a student, investigates behaviors that support equality and diversity in the workplace, with The Blues Kitchen restaurant in London as a case study. The study includes both primary and secondary research, with a literature review providing background context and a questionnaire used for primary data collection. The report explores the need and importance of equality and diversity, identifies challenges faced by the restaurant, and proposes strategies to overcome them. The methodology section details the research philosophy, approach, and methods, including the use of a quantitative research method and a simple random sampling technique. The report is structured to cover the introduction, literature review, methodology, data analysis, research outcomes, conclusion, and recommendations, and includes reflections on the effectiveness of the research methods. The findings aim to provide insights into creating a more inclusive and motivated workforce, enhancing productivity and competitive strength within the organization. The report also offers recommendations for future research and alternative methodologies.

Research Project
Executive Summary
The current research work is based on the topic “To evaluate about the Behaviours that
support Equality and Diversity in the workplace” for which an investigation is conducted on The

Blues Kitchen restaurant of London. Both primary and secondary research are conducted for
current assignment where secondary research work includes a detail literature review. On the
other hand, primary data is collected with the help of questionnaire under quantitative research
method.
Table of Contents
Executive Summary.........................................................................................................................1
Research Topic- “To evaluate about the Behaviours that support Equality and Diversity in the
workplace.” A Case study on The Blues Kitchen restaurant of London.........................................1
Chapter 1: Introduction....................................................................................................................1
Background of research topic.................................................................................................1
Research aim and objectives..................................................................................................1
Rationale For the research......................................................................................................2
Research questions.................................................................................................................2
Chapter 2: Literature Review...........................................................................................................2
Introduction of Literature Review..........................................................................................2
Main Body..............................................................................................................................3
Chapter 3: Methodology and Data Collection.................................................................................4
Chapter 4: Data analysis and interpretations...................................................................................7
Chapter 5: Research Outcomes......................................................................................................12
Covered in PPT.....................................................................................................................12
Chapter 6: Conclusion and Recommendations..............................................................................12
Conclusion............................................................................................................................12
Recommendations................................................................................................................13
Chapter 7: Reflection & Recommendation of alternative research methodology.........................13
Reflection on effectiveness of current research methods.....................................................13
Brief consideration of alternative research methodologies..................................................13
REFERENCES..............................................................................................................................14

Research Topic- “To evaluate about the Behaviours that support Equality and
Diversity in the workplace.” A Case study on The Blues Kitchen
restaurant of London.
Chapter 1: Introduction
Background of research topic
With the increase in level of competition and enhanced integration among economies it
become vital for organisation to look at some more effective ways and strategies that support
effective expansion of organisation and lead to effective development of employees. Creation of
equality and diversity are crucial aspects that lead to creation of more positive workplace through
ensuring fair treatment and equal opportunities for all employees that belongs to diversified
culture (Rojas, 2018). Thus, lead to more inclusive and motivated workforce with enhanced and
better skills and competencies to achieve target of better expansion and also enhance competitive
strength. Thus, the current research is conducted on The Blues Kitchen restaurant of London to
evaluate about the possible ways and Behaviours that support Equality and Diversity in the
workplace.
Research aim and objectives
Research aim
The main aim of conducting current investigation on Blues Kitchen restaurant of London
is, “To get deep insight in the Behaviours that support Equality and Diversity in the workplace
along with evaluation of their need and importance for an organisation.”
Research Objectives
The main objectives and crucial purpose associated with current research work on the
Blues Kitchen restaurant of London are stated as follows:
 To evaluate about the need and importance of behaviours that support Equality and
Diversity in the workplace.
 To determine the possible issues that are encountered by The Blues Kitchen restaurant
while implementations of behaviours that support Equality and Diversity in the
workplace (Sarvaiya and Eweje, 2017).
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 To indentify the strategies that could be undertaken by The Blues Kitchen restaurant to
encounter all challenges faced at workplace to support Equality and Diversity in the
workplace.
Rationale For the research
The selection of current research topic is rationale as it lead to better knowledge about the
behaviours that support equality and diversity in workplace that is necessary for an organisation
to have better expansion and also yield enhanced productivity and competitive strength. Thus,
selection of current research topic is viable from professional view point as it lead better
information about importance of equality and diversity that support better success for an
organisation. Beside this, the selection of current topic is also viable from personal aspects of
investigator as ensures betterment in research skills and also accomplish academic and
educational purpose of investigator along with other scholars.
Research questions
The research questions addressed through current investigation on The Blues Kitchen
restaurant of London are as follows:
 What the possible need and importance of behaviours that support Equality and Diversity
in the workplace?
 What are the main issues that are encountered by The Blues Kitchen restaurant while
implementations of behaviours that support Equality and Diversity in the workplace?
 What strategies could be undertaken by The Blues Kitchen restaurant to encounter all
challenges faced at workplace to support Equality and Diversity in the workplace?
Chapter 2: Literature Review
Introduction of Literature Review
This secession forms a vital part of a research work as it lead to support for entire
investigation through yielding enhanced knowledge about selected topic. Literature review
basically consist of review and analysis of various scholarly articles and other available journals
and books to have better understanding about specific topic so that its objectives could be met
and achieved (Sharma, 2016). A description of online articles and journal reviewed and surveyed
on current topic of Behaviours that support Equality and Diversity in the workplace is provided
below.
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Main Body
To evaluate the need and importance of the behaviour that influence the equality and diversity
in the workplace:
According to the opinion of Kelly Meier, 2019. The organisation needs the environment of
the equality where the employee enhance their working productivity into effective manner to
attain the objectives of the organisation where the equality and diversity refers the employees get
equal opportunity in terms of similar platform where they can perform. Organizational leaders
demonstrate a commitment to equality and diversity, the workforce will follow suit. Audit your
own equality and diversity practices and consider these ideas to develop your organization
further. There are the following the importance of the equality and diversity as in enhancement at
the workplace are :
Allows the significant employee to apply for job purposes: As for the having effective
recruiting can change the workforce determine a work committed towards the equality and
diversity. By the apart from building an understanding of equal opportunities, it’s critical to
reach out to diverse communities to show your commitment to affirmative hiring, as to making
the jointly with diverse organizations to gain their support. Attend job fairs that are geared
toward diverse communities. Market job opportunities in diverse publications and seek referrals
of diverse candidates from colleges and universities (Klein, 2016).
Implement the Equality and Diversity effective training: By having a essential
professional training practices to all workforce is a powerful way to promote equality and
diversity in the workplace. If there is having a educate employees about microaggressions, it can
build a more culturally competent organization. Recruiting and retaining a diverse workforce is
predicated upon a welcoming work environment that demonstrates an understanding of cultural
differences. Training and education help the organization grow together as a diversity-minded
team.
To determine the possible issues that are encountered by The Blues Kitchen restaurant while
implementation of behaviour that support the equality and diversity in the workforce.
As per the opinion of the Lynne Callister, 2019. There is the possible problem which
arises while enhancement of the equality and diversity with the context of The Blue Kitchen
restaurant which allows the equality environment in the premises as to perform and participation
as in similar way and reduces the discrimination, but there is issues which create the barrier to
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not enhancement of the equality and diversity in workplace as there is effective influencing
power of someone who has the authority to control the things as its his/her way. To overcame the
issues which arises during in the implementation are as By having the strict policies at
workplace: There should be effective policies or legal compliances which ahs been followed by
the organisation workforce that includes the day-to-day activities and work-related decisions
recruitment, training, promotion, allocating work, pay, etc. Better Communication in a positive
way: By analysing the employee behaviour towards the other peers in terms of communicating
that all communications are free of discriminatory and flexibly language careless or sloppy
language and stereotyping, however unintentional, can create a perception of inequality and
make people feel vulnerable (Verma, 2018).
To identify the strategies which can undertaken by The Blue Kitchen restaurant for reduces
the challenges for equality and diversity.
As per the opinion of the Sharon Florentine, 2018. Having the impact of The Blue
Kitchen restaurant as with the equality and diversity brings the positive changes where it helps
to ensures by overcoming through challenges which as follows:
Enhancing leading to the top in organisation hierarchy: To not having procurement of
underestimate the impact senior individuals can have on the wider organisation. Promoting
equality has to be a priority throughout the whole organisation, including senior management.
Through appoint the senior diversity champions to get involved in activities such as attending
gay pride, taking part in network groups and entering diversity awards.
By knowing the behaviour of customer: It is really important to understand about the
customer behaviour and local trends where they like to be prefer the objects and services in the
uniqueness quality.
To be inclusive: Through communicating with the rest of the organisation to raise awareness
about the work employees are doing and how you are celebrity diversity. As by having a group
of diversity champions who act as ambassadors for the organisation (Risberg and Gottlieb,
2019).
Chapter 3: Methodology and Data Collection
Research Philosophy: It allows two main philosophies which is Positivism and
Interpretivism.
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For this particular research there is use of Positivism philosophy is selected for
investigation as main focus about research towards the predicting and analyzing the outcomes on
essential aspects while interpretivism is not optimum solution for this research a sit only gathered
precious and subject data which is not useful (Brennan, 2017).
Research Approach: Research approach is two type of main approach are Deductive and
Inducive approach.
As above this research the used of Deductive research is selected for which it providing
optimum selective theory and improvised through hypothesis for detailed analyzation of data
while inductive approach will generates to new theory that emerge form data that is required for
the research.
Research Method: It contains two types of research method which are used in research
are Qualitative and Quantitative research method.
For this research there is use of Quantitative research method is selected where it helps to
provide the numeric and statistical data which generates information with facts and figures as
well as it helps to formatting the questionnaire while qualitative research method is only focuses
towards the depth knowledge about the research (Flynn and et. al., 2017).
Sources of data collection: The main sources of data collection is Primary and Secondary
sources of data collection.
For the above research there is use of both primary and secondary sources of data on
which primary is focuses on the to framing of the questionnaires as well as evaluating the data
through own sources while secondary sources of data is considering investigate the primary data
findings for completion of research objective.
Sampling Method
Sampling is a method that is used by researcher for to choosing or select pre determined
number of units from the big population size for analyzing and interpretation the data (Rojas,
2018). As for the research by using this simple random sampling method is made for even
chances for observation to selection is completely depends upon the probability in which it helps
to reduces the biasness and discrimination factor from this research.
Instrument used: As this for research there is used of the instrument which helps to
taking of review of participants for attaining the objective through Questionnaires.
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Sampling Size: For this research the sampling size of scrutinizing taking 25 respondent
from the workforce of The Blue Kitchen Restaurant from London by analyzing the respondent
behavior.
Questionnaire
Name:
Address:
Email Id:
Age:
Q1) Do you having any perspective or view point regarding the Behaviours that support
Equality and Diversity in the workplace?
a) Yes
b) No
Q2) Which one is the main need and importance of behaviours that support Equality and
Diversity in the workplace?
a) Create a positive and inclusive workplace environment
b) Enhanced motivation and creativity
c) Higher production and profits
d) Better competitive strength
Q3) What are the main issues that are encountered by The Blues Kitchen restaurant while
implementations of behaviours that support Equality and Diversity in the workplace?
a) Resistance from local employees
b) Language barriers
c) Diversified cultural implication
d) Higher demand and complex needs of employees
Q4) What strategies could be undertaken by The Blues Kitchen restaurant to encounter all
challenges faced at workplace to support Equality and Diversity in the workplace?
a) Unbiased HR practises and recruitment process
b) Regular cultural training
c) Transparent decision making
d) Participative management approach
Q5) What would be the impact of behaviours that support Equality and Diversity in the
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workplace on overall performance and business success of The Blues Kitchen restaurant?
a) Positive
b) Negative
c) Neutral
Q6) Any further recommendation for The Blues Kitchen restaurant to have implication of
behaviours that support Equality and Diversity?
Ethical Consideration:
According for this research topic the objective is to get information through primary
sources and quantitative research method where the information data is collecting through the
different factor as it to keep that confidential as well as to making ensures about the data as it
collects the review of respondents will not be disclosed as it implementing all authentic form of
data which having no negative influence and not create any impact on research and others
sentiments.
Chapter 4: Data analysis and interpretations
For analysis and interpretation of data collected with the help of above stated questionnaire
use of charts and frequency table is made a presentation and discussion of which is provided
below:
Theme 1: View point regarding the Behaviours that support Equality and Diversity in the
workplace
Q1) Do you having any perspective or view point regarding the
Behaviours that support Equality and Diversity in the workplace?
Frequency
a) Yes 23
b) No 2
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Interpretation
It could be analysed from above pie chart that out of a total of 25 respondents, 23 were
there who are having view point regarding the Behaviours that support Equality and Diversity in
the workplace where as only 2 individuals were there who are not having any perspective
regarding this.
Theme 2: Main need and importance of behaviours that support Equality and Diversity in
the workplace
Q2) Which one is the main need and importance of behaviours that
support Equality and Diversity in the workplace?
Frequency
a) Create a positive and inclusive workplace environment 6
b) Enhanced motivation and creativity 7
c) Higher production and profits 8
d) Better competitive strength 4
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Interpretation
Behaviours that support Equality and Diversity in the workplace are important and
needed by an organisation as 6 participants were having a thinking that it lead to a positive and
inclusive workplace environment where as 7 believed that it lead to Enhanced motivation and
creativity. Apart from this, 8 participants supported that creation of higher production and profits
is the main need of behaviours that support Equality and Diversity in the workplace while 4
individuals are in support of better competitive strength.
Theme 3: Main issues encountered while implementations of behaviours that support
Equality and Diversity in the workplace
Q3) What are the main issues that are encountered by The Blues
Kitchen restaurant while implementations of behaviours that
support Equality and Diversity in the workplace?
Frequency
a) Resistance from local employees 4
b) Language barriers 8
c) Diversified cultural implication 7
d) Higher demand and complex needs of employees 6
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Interpretation
Resistance from local employees is one of the main issues that is encountered by The
Blues Kitchen restaurant while implementations of behaviours that support Equality and
Diversity in the workplace as supported by 4 participants where as 8 were seemed in favour of
Language barriers. Apart from this, 7 individuals were having a view point that Diversified
cultural implication is a big issue faced while implementations of behaviours that support
Equality and Diversity in the workplace where a 6 participants favoured higher demand and
complex needs of employees.
Theme 4: Strategies could be undertaken to encounter all challenges faced at workplace to
support Equality and Diversity in the workplace
Q4) What strategies could be undertaken by The Blues Kitchen
restaurant to encounter all challenges faced at workplace to support
Equality and Diversity in the workplace?
Frequency
a) Unbiased HR practises and recruitment process 5
b) Regular cultural training 8
c) Transparent decision making 7
d) Participative management approach 5
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Interpretation
With respect to above research work it has been analysed that 5 responders out of 30
believes that Unbiased HR practises and recruitment process is a suitable strategy where as 8
participants had favoured Regular cultural training to encounter all challenges faced at workplace
to support Equality and Diversity in the workplace. Further, 7 individuals were in support of
Transparent decision making along with 5 other who had supported Participative management
approach for The Blues Kitchen restaurant to encounter all challenges faced at workplace to
support Equality and Diversity in the workplace.
Theme 5: Impact of behaviours that support Equality and Diversity in the workplace on
overall performance and business success
Q5) What would be the impact of behaviours that support Equality
and Diversity in the workplace on overall performance and business
success of The Blues Kitchen restaurant?
Frequency
a) Positive 20
b) Negative 1
c) Neutral 4
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Interpretation
It has been observed from above drawn pie chart that 20 participants were having a
thinking that a positive impact is lead by the behaviours that support Equality and Diversity in
the workplace on overall performance and business success of The Blues Kitchen restaurant
where as only one was in favour of its negative impact along with 4 other participants who had
supported neutral impact of behaviours that support Equality and Diversity.
Chapter 5: Research Outcomes
Covered in PPT
Chapter 6: Conclusion and Recommendations
Conclusion
On the basis of above research work it can be concluded that behaviours that support
equality and diversity lead to a positive impact on success and business performance of an
organisation through creating a positive and inclusive workplace environment, leading enhanced
motivation and creativity, higher production and profits along with better competitive strength.
Further it could also summarised that many issues like resistance from local employees, language
barriers, diversified cultural implication and complex needs of employees are faced by a
company while implementation of behaviours support equality and diversity. At last, it can be
concluded that unbiased HR practises and recruitment process, regular cultural training,
transparent decision making and adoption of participative management approach are viable
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strategies that could be adopted by an organisation to support equity and diversity at its
workplace.
Recommendations
With respect to analysis of above research findings following recommendations could be
made for The Blues Kitchen restaurant to have implication of behaviours that support Equality
and Diversity:
 Providing regular cultural training to employees is recommended for The Blues Kitchen
restaurant as it ensures better understanding in employees regarding all cultural that is
helpful in creating respect for all diversified cultures thus, ensures better support for
leading Equality and Diversity at workplace.
 Adoption of participative management approach is also a suitable behaviour that support
Equality and Diversity thus, recommended for The Blues Kitchen restaurant as it lead to
more fair decision making and strategy formulation on the basis of mutual consent of all
employees through their effective involvement and participation.
Chapter 7: Reflection & Recommendation of alternative research
methodology
Reflection on effectiveness of current research methods
The research method that were applied by me for current investigation is quantitative
research method that was quite effective in meeting the objectives of current research as it lead to
cost effective way of data collection with the help of questionnaire. Further, the data was
collected in numeric from with the help of quantitative research method that lead to better
presentation of findings in minimum span of time. Thus, it can be evaluated that quantitative is a
effective method to achieve current research topic also lead to better development of managerial
and communication skill and lead to enhanced knowledge about the behaviours that support
equality and diversity at workplace.
Brief consideration of alternative research methodologies
The alternative research methodology that could be considered for current investigation is
qualitative resrch method that lead to in-depth and detailed information but it is a more complex
and time consuming method. Thus, selection of quantitative research method for current
investigation is viable to achieve all objectives on time.
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Online:
Kelly Meier, 2019. Equality & Diversity in the Workplace. [Online]. Available through:<
https://work.chron.com/equality-diversity-workplace-18485.html/>.
Lynne Callister., 2019. Tips to Promote Equality & End Workplace Discrimination. [Online].
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