BM562 Consultancy in Practice: Skills Evaluation and Development Plan

This report reflects on the skills developed during a consultancy project, focusing on a convenience store specializing in Eastern European products. The report identifies the problem of tight spaces between shelves and proposes solutions, including acquiring a larger space. It details the development of skills such as time management, presentation, communication, and leadership, and discusses how these skills can be implemented in a professional career. The report also addresses skills gaps in reading, time management, and presentation, and outlines an action plan for improvement. The goal is to enhance employability and readiness for graduate-level jobs, emphasizing the importance of continuous skill development for professional success.

Consultancy in
Practice

Table of Contents
INTRODUCTION ..........................................................................................................................1
MAIN BODY...................................................................................................................................1
TASK 1............................................................................................................................................1
Developed skills from this project..........................................................................................1
Previous Learnings ................................................................................................................2
Level of Confidence...............................................................................................................2
Implementations of the Learnings..........................................................................................2
TASK 2............................................................................................................................................3
Action plan for the development of skills..............................................................................3
CONCLUSION................................................................................................................................4
REFERENCES ...............................................................................................................................6

INTRODUCTION
Skills are considered to be very important part and a significant component for any job
seeker for the purpose to get a job in well known company or organisation. In order to get
selected in a well known organisation, it is very important that the individual should be highly
skilled. Some knowledge and important skills should be attained through a challenging process.
In the present report, it basically involves the identification of the problems and offering various
solutions. It is basically based on the convenience store which helps in offering its customers
Eastern European products specially from Poland and Romania. For the purpose to identify the
problem, we apply various frameworks which comprises of the solution based tree framework,
SCQA and the prioritization Worksheet. In the present scenario, the problem identified is “Tight
space between the shelves” which results in complaints from various customers. The major
solution which was offered was to buy a large space but also to find the required funds as the
owner was not having the essential funds.
MAIN BODY
TASK 1
Developed skills
After completing my project with the team members, few of skills which usually gained in
specific time period. From every team member, the proper dedication towards these activities
has made in the several skills. Through which I acquired involves improving writing skills,
communication skills, meetings skills, marketing and leadership skills and so on. In context to
my professional career, all these skills plays a really important role and these skills and
knowledge plays a very beneficial role for me in my entire employment life. In different career
goals, these skills are plays essential role for the purpose to get selected in the job for the
purpose to get a higher position(Fumero, Marrero, Voltes and Penate, 2018).
Time management skills: In context to time management skills, it is considered to be a very
important skill as it supports and helps the employees to carry out various responsibilities and
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also to perform every responsibility of the company in the most perfect and proper manner or
way.
Presentation skills: These skills plays a very important role in the organisation with
implementing proper presentation of speech and passing information to various stakeholders.
Learnings from past situations
Before performing in the challenging situations with the team members, I am personally
lacking in various skills which plays a very important role in the career life. Prior starting the
activities in the process, I did not have enough knowledge in reference to the communication
process, I did not have enough knowledge in relation to the different types of individuals to
mitigate the challenging situations. In addition to that, I could not perform my writings informal
and also a lot of social media platforms and its application were quite unknown to me. Moreover,
I did not know the right type of performing meetings with various parties. In beginning of the
process starts, I also had very less knowledge in relation to the activities. This program, all of
these are now effectively known which further helped me a lot in gaining skill in these activities.
Confidence Level
In context to confidence level, after facing tough problems with my team members, I
have gained sufficient knowledge and skills. With these skills, plays a very essential role for me
in the near future (Maxwell, Sanders, Skues and Wise, 2020) . Moreover, I have dedicated during
gaining skills with the team members(Liau, Zaeem and Barber, 2020, October). That's the major
reason I have enough expertise on these and also the knowledge I gained during this program,
which I could easily apply in a effective manner in the practical world. Moreover, now I have
enough confidence in my performance in the performance and also in my activities with the help
of right knowledge and skills. With the help of this confidence, for the purpose to learn
knowledge and skills for the various benefits. It also has provided me encouragement for the
purpose to acquire knowledge and skills. As I now have become more skilled due to effective
process of learning. The confidence in mine is usually high as compared to others.
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Implementations of the Learnings
At first, I have attended to this challenging situation with the team members for the
purpose to gain knowledge and skills which are applicable in the career life. Based on this aim
and objective, all of these activities are performed. In addition to that, along with the learning of
these skills, I have tried to learn the skills and implementation and knowledge related to in the
practical work life. Moreover, the knowledge and skills are very essential and is very important
in my career (Yun, Lee and Kim, 2019). In addition to that, implementation of these skills in
very much required. For example, in the work life, the employee needs to communicate with
almost every stakeholders of the organisation according to the employees. Furthermore, the
communication skills has made the employee's responsibility much easier because employees
can take better advice from other individuals in the company. In addition to that, leadership skills
plays a very important role which also helps the subordinate employees for the purpose to
perform every task as per the goals and aims of the organisation. In recent time period, the
activities are needed for the purpose to perform in the social media platform in special manner.
In the COVID-19 situations, all these skills are highly essential. Thus, the learnings of
the operating social media platforms plays a very essential role in my career. In addition to that
meetings skills are considered to very important skills for the employees. With the help of these
skills, I could perform meetings with various clients of the company. With the proper
implementation of these skills in the career life, it will help me a lot in boosting my career in a
more quickly and easy manner. In addition to that, other skills plays a very important role for the
purpose to achieve more prosperity in my career life(North, 2020).
TASK 2
Action plan for the development of skills
order to be successful in the career of business
What do I want
to learn?
What do I have
to do?
What support
and resources
How will I
measure
Target date for
review?
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will I need? success?
Time
management
skills
By enrolling in
educational
courses and
through reading
online tutorials by
creating their own
website.
There are certain
websites through
which skills can
be improved
which basically
include learning
express plus, tech
boomers.com,
codeacademy.co
m etc.
The success can
be measured
through getting
feedback from
seniors and
performing
project on the
technical basis. In
this manner, I can
measure the
computer skills
can be measured.
Post 31 May
Reading skills By practising as
much as possible
and also make a
study schedule as
well.
I can improve my
reading skills
through reading
books and online
articles.
I can measure
reading skills
through executing
the project into
result oriented
manner and do
the task within a
set period of time
with perfect
accuracy level.
Post 31 May
Presentation
skills:
Presentation
skills can be
developed
through creating
smaller research
projects which
can help an
This skill can be
developed
through
recognising the
quality source and
verifying
information from
I can measure the
success of
research skills
through the
execution level
and accuracy
within the project.
Post 31 May
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individual with
their current life
event. It is
important to learn
the art of plan and
searching the
search strategy
and also need to
explore the expert
which help in
terms of guiding
related to the
research
several sources.
Presentation
skills can also be
developed
through taking the
advantage of
library sources
Presentation
skills can also be
measured through
quality of work
and results and
findings provided
within the project.
For the purpose to become more professional in the employment life, it is very important
that the staff and employees need to be more skilled when it comes to the job responsibilities
and the demand of the employer. In addition to that, with the support of the proper skill
development, it allows the individual to achieve success in the organisation(Neumeyer and
Santos, 2020). In addition to that, all the various details presented needed to do. Three different
gaps have been selected which are selected also as a goal. These aims and objectives involves
presentation skills, achievement of time management skill and achievement of reading skills.
With the help of all these skills, these are highly essential for the purpose to be more professional
and expert in the workplace(Dirks, 2019).
Time management skills: In context to time management skills, it is considered to be a very
important skill as it supports and helps the employees to carry out various responsibilities and
also to perform every responsibility of the company in the most perfect and proper manner or
way. The employee productivity has also been increased due to the time management skill
implementation. In these skills, the employees tries to perform the task within a specific time
period.
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Reading skills: In context to reading skills, with the help of reading journals and several books,
it has resulted in increasing the area of knowledge of the individual. With the help of more
reading, it helps in gaining more knowledge which has resulted in helping a lot to achieve a skill
in a easy manner. With the help of reading skills, data skills could be achieved. All these skills
helps me a lot in gaining extra advantage for the purpose to get a better position in the
organisation(Roh, Kim, Park and Ahn, 2020).
Presentation skills: These skills plays a very important role in the organisation with
implementing proper presentation of speech and passing information to various stakeholders.
With the help of these skills, using the proper posture and gesture, the right type of information o
r data can be easily passed to the other parties. For the objective to get promotion and job in the
work life, these presentation skills are highly required in a effective manner (Maynard, Kennedy
and Resick, 2018).
CONCLUSION
From the above report, it can be concluded that it is very important for the job applicant
to ensure several essential knowledge and skills. With the help of proper implementation and
planning, it can make an applicant skilled to the employer. For that particular reason some of the
knowledge and demanded skills are attained with the help of challenging project which could be
attended with the team members. With the help of these learning skills, some impacts are also
being discussed in this study. Moreover, the confidence level is also presented with the help of
proper evaluation. At last, some skills gaps are also identified which are very essential for the
career life. In addition to that, three action plan is basically prepared for the three skills and their
development which comprises of the reading skill, time management skill and also the
presentation skills.
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REFERENCES
Books and Journals
Dirks, J.L., 2019. Effective strategies for teaching teamwork. Critical care nurse, 39(4), pp.40-
47.
Fumero, A., Marrero, R.J., Voltes, D. and Penate, W., 2018. Personal and social factors involved
in internet addiction among adolescents: A meta-analysis. Computers in Human
Behavior, 86, pp.387-400.
Liau, D., Zaeem, R.N. and Barber, K.S., 2020, October. A Survival Game Analysis to Personal
Identity Protection Strategies. In 2020 Second IEEE International Conference on Trust,
Privacy and Security in Intelligent Systems and Applications (TPS-ISA) (pp. 209-217).
IEEE.
Maxwell, L., Sanders, A., Skues, J. and Wise, L., 2020. A content analysis of personal safety
apps: Are they keeping us safe or making us more vulnerable?. Violence against
women, 26(2), pp.233-248.
Maynard, M.T., Kennedy, D.M. and Resick, C.J., 2018. Teamwork in extreme environments:
Lessons, challenges, and opportunities. Journal of organizational behavior, 39(6),
pp.695-700.
Neumeyer, X. and Santos, S.C., 2020. The effect of team conflict on teamwork performance: An
engineering education perspective. International Journal of Engineering
Education, 36(1 B), pp.502-509.
North, D.W., 2020. Risk analysis, decision analysis, causal analysis, and economics: A personal
perspective from more than 40 years experience. Risk Analysis, 40(S1), pp.2178-2190.
Roh, Y.S., Kim, S.S., Park, S. and Ahn, J.W., 2020. Effects of a simulation with team-based
learning on knowledge, team performance, and teamwork for nursing students. CIN:
Computers, Informatics, Nursing, 38(7), pp.367-372.
Yun, H., Lee, G. and Kim, D.J., 2019. A chronological review of empirical research on personal
information privacy concerns: An analysis of contexts and research
constructs. Information & Management, 56(4), pp.570-601.
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