BMP3004 - Employee Motivation: Factors & Impact of Job Roles

This report explores the multifaceted nature of employee motivation, examining various intrinsic and extrinsic factors that drive individuals in the workplace. It delves into Maslow's hierarchy of needs to understand the underlying motivations behind employee behavior, highlighting the significance of salary, promotion opportunities, and a positive work environment. The report further analyzes the positive aspects of job roles, such as fostering a sense of belonging and providing learning and development opportunities, alongside the negative aspects like workplace conflicts and inappropriate working conditions. Strategies to mitigate these negative factors, including employee involvement in decision-making and fostering a supportive environment, are also discussed. The document concludes by emphasizing the importance of understanding employee motivations and addressing negative factors to cultivate a positive organizational culture and enhance overall productivity. Find more solved assignments and study tools on Desklib.

BSc (Hons) Business Management with
Foundation
BMP3004
World of Work
Understanding why people work

Contents
Introduction 1
What does Motivation Mean? 1
The various factors which motivate employees to work
p
The positive factors employees experience as a result of their job roles
p
The negative factors employees experience as a result of their job roles
p
Strategies to cope with negative factors employees experience as a result of their job roles
p
Conclusion p
References p

Introduction
Motivation is one of the essential factor that encourage people towards work and attain
targets. There are number of motivation factors which influence workers to continue their job
roles. This report is based on why people work and it is understood by examine that individual in
company have differences in their work, moods etc. so that company need to emphasis on
understand the beliefs, values, actions of people (Baloch and Siddiqui, 2020). This helps to
encourage them towards proper work. Hence, this whole report is useful to improve to gain
profitable results within business industry. It includes various factors that are used to motivate
people towards work. Further it involves positive and negative factors that employees experienced
while perform job roles.
What does Motivation Mean?
Motivation is that which explain why people initiate, terminate the certain behavior at a
point of time. It is a process that guide, maintain the goal oriented behavior so that targets are
easily achieved by organization in a set time duration. There are two types of motivation- Intrinsic
and extrinsic motivation. Intrinsic motivation is that in which individual emphasis on doing
something without received any external rewards. Whereas External motivation is that in which
individual are motivated by getting external rewards, appreciation etc. to work effectively and
efficiently (Chen and et. al.,2020). Intrinsic motivation is highly linked with maslow needs
hierarchy level because in this a person internally feel to reach the top and for this they need to
begin with psychological needs and ended over self-actualization needs. To effectively understand
the motivation, Maslow's need hierarchy theory is demonstrated below:
 Psychological needs- These are core needs and represent as intrinsic motivation due
to which an individual highly motivated towards attaining targets in organization.
 Safety needs- These needs represent safety and security. These represent as external
motivation that encourages individual to attain targets properly.
 Love and belonging needs- This need is based on feeling of belonging where human
feel connected and being a part of group. It is essential while working at organization.
In this company need to develop friendly culture so that love and belonging needs are
to be satisfied.
 Esteem needs- In this need self-worth, respect are included where individual
emphasis on develop their dignity among other members. It helps in attaining targets
properly.

 Self actualization needs- It is crucial extrinsic motivation that encourages individual
to attain targets and build a high and reputation that they want to be.
The various factors which motivate employees to work
There are various factor that motivate people towards work and some of them are
explained below:
 Salary: It is one of the basic need that encouraged employees towards work. By
getting timely and deserving pay workers are motivated to work passionately (Falout,
2020). This basically represent maslow psychological need because people are
working to fulfill their basic needs and salary is best that fulfill employees basic
requirements. Hence, it helps employees to work properly and effectively.
 Promotion: Company face major risk of loosing employees if they are not promoted
by the organization. Promotion is significant to initiate workers towards work and
attain goals and objectives. For instance- company like Tesco emphasis on promoting
employees for their good work so that other member are also encouraged towards
targets accomplishment. In this maslow's esteem need is to be included where workers
enjoy respect and dignity for good work.
 Work Environment: To encourage workers, working environment is more
important. It generally concerned with physical and non-physical environment.
Hence, workers needs clean and safe place to work as it helps in generate new ideas
so that objectives are accomplished on time. For instance- Google is an organization
that is known for open spaces which are effective for employee well-being (Gilal and
et. al., 2020). However, to encourage workers towards work pay is not only reason of
motivation but office space, atmosphere is also crucial. Therefore, it collaborate ideas
to generate profits within firm. It is a prominent factor that motivate employees to
work and achieve goals on time duration.
The positive factors employees experience as a result of their job roles
There are various factors that worker experience while doing job. It represent worker
perception while working in business firm. Several positive factors are presented below:
 Belonging- In an organization, belonging culture is implemented where employees
are engaged themselves in collaborative working. In this employees feel as a part of
team due to which they present work properly while attaining targets on time.
Therefore, good social experience develops employees in supportive, effective
manner so that high growth and development of workers is done.

 Learning and development opportunities- It is another positive factor that
employees experience while performing their job role. Provide learning environment
to workers encourage staff to attain goals for company benefits as indirectly it
develops their skills and knowledge that is useful to survive in professional field
(Mammadov, Cross and Olszewski-Kubilius, 2021). For example– In Marks and
Spencer, employees are motivated because they get learning and development
sessions. This develops employees learning and useful to attain targets and objectives
on time.
The negative factors employees experience as a result of their job roles
Employees are very crucial asset of business enterprise. At this time some negative
factors occurs that impact on the results of job roles of employees are presented below:
 Workplace conflicts- in an organization conflicts are major issues that negatively
impact on employee experience. This mainly occur because every individual have
difference in their ideas, working criteria etc. due to this conflicts may raise and this
develop stress in the mind of employees towards performing their job roles. Hence, it
create conflicts within firm because of this objectives are not accomplished on time.
Thus this factor analyses as crucial negative factor that employees experience when
they perform their job roles. For example- In context of Marks and Spencer, manager
implement participate style where every individual have right yo share their ideas and
thoughts that creates conflicts among employees due to which targets are not
accomplish properly and efficiently.
 Inappropriate working condition- It is another negative factor that employee
experience as an outcome of performing job roles. Therefore, ineffective working
condition workers are not fully engaged in their job role and it develop stress and
depression in their mind (Mills and Allen, 2020). This could generate dissatisfaction
and leads to negative outcome in performing job roles. Hence, because of
inappropriate working condition negative response is seen by employee side.
Therefore, organization treat employees badly who work under guidance of leaders
impact more on attaining targets as they also generate bad brand image at
marketplace.
Strategies to cope with negative factors employees experience as a result of
their job roles

To overcome the negative factor it is essential for organization to engage employees
within decision making process without offer any shock so that they learn and show
activeness in attaining targets. Employer also need to develop a learning culture that helps in
developing career of individual and helpful to enjoy more profitable results (Pollard, and et.
al., 2021). In this organization must develops the foster environment where employer listen
employee issues to resolve conflicts properly and effectively.
Conclusion
By the preceding information it is concluded that it is essential to organization to
understand the reason of work of people. This report elucidates the factors of motivation that
is useful for company to reach targets on time. Further this report assist in gain knowledge
regarding positive and negative factor of motivation and strategies to overcome with negative
factors. It is crucial to cope up with the negative factors because it maintain organization
culture and encouraged employees towards work.

References
Books and Journal
Baloch, M. and Siddiqui, D.A., 2020. Emotional Labor and Other Antecedence of Turnover
Intentions, Motivation and Organisational Trust among Employees in Non-Profit
Organization of Pakistan. Motivation and Organisational Trust among Employees in
Non-Profit Organization of Pakistan (August 29, 2020).
Chen, M.P. And et. al.,2020. Effects of captions and English proficiency on learning
effectiveness, motivation and attitude in augmented-reality-enhanced theme-based
contextualized EFL learning. Computer Assisted Language Learning, pp.1-31.
Falout, J., 2020. 7. Researching Motivational Resonance Hands-on: Learner Self-concepts,
Learning Groups and Educational Cultures. In Complexity Perspectives on
Researching Language Learner and Teacher Psychology (pp. 103-119).
Multilingual Matters.
Gilal, F.G. And et. al., 2020. Integrating intrinsic motivation into the relationship between
product design and brand attachment: A cross-cultural investigation based on self-
determination theory. European Journal of International Management, 14(1), pp.1-
27.
Mammadov, S., Cross, T.L. and Olszewski-Kubilius, P., 2021. A look beyond aptitude: The
relationship between personality traits, autonomous motivation, and academic
achievement in gifted students. Roeper Review, 43(3), pp.161-172.
Mills, D.J. and Allen, J.J., 2020. Self-determination theory, internet gaming disorder, and the
mediating role of self-control. Computers in Human Behavior, 105, p.106209.
Pollard, R. and et. al., 2021. HIV Prevention and Treatment Behavior Change and the
Situated Information Motivation Behavioral Skills (sIMB) Model: A Qualitative
Evaluation of a Community Health Worker Intervention in Rakai, Uganda. AIDS
and Behavior, pp.1-10.