BMP4006: People and Performance - Business Travel Consultant Report

This report provides a comprehensive overview of the business travel consultant role, encompassing a job description, person specification, and job advertisement for a travel agency. It details the responsibilities, qualifications, and skills required for the position. The report further outlines a recruitment plan, including steps for identifying needs, creating job descriptions, recruiting candidates, and conducting interviews. A staff development plan is also presented, outlining targets, actions, and evidence of completion for enhancing employee performance and improving business profitability. The rationale section explains the importance of job descriptions, recruitment strategies, and staff development plans in attracting and retaining talent, ultimately contributing to the organization's success.

BMP4006 PEOPLE AND
PERFORMANCE
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Table of contents
business travel consultant job description.............................................................................3
Person specification for business travel consultant...............................................................4
Job advertisement..................................................................................................................5
Staff development plan.........................................................................................................7
Rationale...............................................................................................................................8
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business travel consultant job description
JOB DESCRIPTION
BUSINESS TRAVEL CONSULTANT
we are hiring business travel consultant that can lead the workers of association and
accomplish association goals and maximize the value and profitability of the company and
deliver successful and survival development for the welfare of the organisation.
Company description: the BUNI is the North of England which offer differ packages o the
customers of various places or locations all over the world. the organisation deliver the
information regarding travelling as per the preferences and taste of consumer.
Report to: human resources manager
responsible for: the role and responsibility of business travel consultant is to manage all the
travel management of the organisation and operating the account in effective manner. the
consultants main feature is to make research and collect the information about travelling
places par the requirement and budget of individual person.
Remuneration: £ 27,000
Responsible for:
 Investigate regarding various destination which is suitable for consumer that
considered mode of travelling, customs, climate condition oof particular place.
 Determination of consumers taste and preference along with requirements.
 Organisation of journey that includes, ticket booking, accommodation, fortifying
rental transportation.
 Deliver relevant information to the consumer.
Qualification requirement
 Certification in the travel counsellor.
 Certified from travel association
 Diploma or degree in hospitality programme
 Bachelor’s in travel and tourism from certified university.
Skills:
 Skills and knowledge regarding travel consultant
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 Excellency in travelling software, able to operate electronic traveling
 Proficiency in English and Microsoft with good communicational skills.
 Additional language apart from English ( French and Spanish)
 The person should be goal oriented and capable to perform the task
 Interpersonal skills, coordination is required to be good
Person specification for business travel consultant
Essential Desirable
Qualification 1 year diploma in travel and
tourism management
Certified in travel counsellor and
travel association
Bachelor’s degree in travel
and tourism program
Skills, acquaintance and
malleability
Excellency in communication as
well as communication skills
Adequate information technology
skill.
Technique for managing the
operation
Effective knowledge about
the business sector
Ability to manage the
positive culture within in
organisation.
Business skills for the
professionalism
Experiences At least two years of working
experience in the hospitality
industry
Experiences of working in any
reorganise travelling
experiences of working in
tour and travel association
adequate understanding of
trends in the market
regarding tourism
Specialisation Having spirit of appreciating the
workers of the association
The person should be
flexible and hardworking.
Confidence to build the
relationship with clients
Job advertisement
Job advertisements
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Hiring Hiring Hiring business travel consultant
A fabulous opportunity for the young talented candidates to join as the business travel
consultant in the BUNI travel association, England UK. We are hiring the experience
candidate for operating and performing the job roles of the business consultant and obtain
career opportunity.
Business consultant roles and responsibility-
 Operating travel and tourism management for increasing the value of the association.
 Provide adequate information to candidates regarding tourism packages.
 Take imitative steps on the behalf of the association.
Business consultant requirement of skills
 Proficiency in English
 Good communication skills
 Minimum 2 years’ experience.
 goal oriented
 Interpersonal skills
Additional information
 Free parking to the individual person
 Additional skills and knowledge will be provided for maintaining professionalism
 Chances of visiting tourism place.
 Flexible working hours and 5 days of working and 2 days of weekend off.
Apply now at- www.bunitravelagency.com
Contact detail: 98*******1
Email address: bunitravelagency@gmail. Com
3. Recruiting plan
Recruiting finding and retaining talented employees is a very important part of any
successful business because it's difficult to search out it hard to stay around the turnover rate
and an efficient recruitment process. In HR recruitment process refers to the stone steps that
are drawn to pick out employees that feel a gap in an exceeding company also this job is
completed by managers of human resource management (Gaikwad and Vaishnav,2020).
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Human resource managers lead this process to collaborate with the relevant departments and
other team members.
There are a number of the steps are outlined for the recruitment process as follows
 Identify the need- this can be the primary step that provides relevant information by
creating an inventory of job postings so four people me easily identify the hiring
need.
• Prepare verbal description- prepare a decent job description, this can be crucial in
order to make a good recruitment strategy so any department that should determine
what the responsibility needs to be done that verbal description regarding business
travel consultant.
• Creating a recruitment plan- After the description, it helps to save time and energy
saving for making a recruitment plan for strategy in an effective manner. So that it
helps to assign duties to the whole team in order to follow the smooth process and
interview process can be done effectively. Also, this is the best technique for
rescheduling the task.
• Recruit top candidates- For any company, it is necessary to hire the best employee
so that it helps to give chance to many candidates but selecting only those who are
best and able to communicate effectively (Sharma and Kumari, 2020). For the chosen
post it is necessary to hire who are able to communicate effectively to audiences who
are related to consultants.
• Conducting phone screening- This is a common method that helps to provide an
online interview in order to ask a major question that is related to the job profile and
how they will perform the job effectively.
• Interview in person- This step is related to a face-to-face interview in order to
identify the confidence of the person that is why this is a major step that provides all
the steps that are necessary to follow for further process of interview (Pushpo, 2019).
• Offering the job- After following all the steps it is necessary to follow by offering a
job in order to hire them as an employee and give them all the benefits according to
policy of organisation.
• Onboarding a brand-new employee- this can be the last step of the recruitment and
benefits of implementing the new hire onboarding process to produce a positive
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experience to the process that the candidate will join the team and real work begins
faster because they're expecting to process take time and prepared to barter salary
individuals report Bing contact by the manager so as to form them accept job offer
method to present a desirable candidate offer if they require to pass.
Staff development plan
Targets Action to accomplish Evidence of completion Target dates
Recover procedure
and effectiveness
In context to improve
procedure and effective it
is essential to provide
training and development
programme to the workers
for increasing the value of
the company.
The evidence will be
regarding the increment
in profitability and
satisfaction of the
consumer.
12 days
The target is to
develop better
relationship with the
clients
The aim of the company
is to bring the
professionalism in the
workers to attract
customers for that the
manager of the company
provide relevant skills and
knowledge to the
employees of organisation
For evidence, company
determine effectiveness
and adoptability of the
employees within the
association. Further the
association will collect
the feedback from the
consumer.
28 days
Another target is to
get comfortable with
the client and deliver
the services as per
requirement of
consumer.
For accomplishing this
target the organisation
keep the workers up to
date with marketing
trends and needs of
consumer
Furthermore of the
completion the company
will promote the business
services on the digital
media or online platform
that further help in
obtaining information
about the hospitality
industry
31 days
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Rationale
The purpose of a job description is to find the best candidate for the job based on the skills
and abilities required for the role. Furthermore, good descriptions assist applicants in
determining what they require or how they might participate in a more effective manner.
This should be updated on a regular basis to ensure that it accurately reflects the candidate's
current status or given duties. This is also useful for grasping concepts in a more efficient
manner, allowing to focus more on the interactive process. Job descriptions assist companies
in determining the most important job for all of the duties performed by an employee. The
goal of giving a job description is to tell the audience or a competent applicant about a career
opportunity or an opening that matches their talents and experience. It provides aid in
recruiting candidates to a vacant position in a cost-effective and efficient manner. As a
result, the organisation is able to employ a skilled individual and make the hiring process
easier for them. It provides a lot of help in hiring the relevant candidate with the adequate
skilled and knowledgeable candidates for the company.
The strategy designed for acquiring talented workers for the benefit of the organisation is
referred to as a recruitment plan. With the help of a successful recruitment strategy, the firm
is able to provide proper direction to new hires and select the best applicant for the
organization's benefit. It is one of the most successful methods for running a business and
achieving success in both the local and international markets. Without the recruiting process,
the recruitment process will be chaotic. It provides significant assistance in assembling and
creating a team of skilled individuals. The goal of the recruitment strategy is to increase the
number of qualified candidates within the organisation and to pick the best ones.
Staff development plans are considered to be one of the most successful strategies for
enhancing staff performance. The association's personnel are empowered as a result of the
staff development strategy. It also improves the abilities and expertise of each individual
employee inside the company. The training and development programme that gives shape to
the commercial enterprise's workers is included in the staff development plan. Additionally,
it adds value to the workers' job and brings quality services to the organisation, resulting in
increased sales and brand value for the company in both the local and foreign markets. It
aids in the development of professionalism.
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