BMS502 Work Related Learning Journal: Management Roles Analysis

This journal delves into management and leadership roles within a work environment, specifically focusing on Wilko, a British retail chain. It evaluates management principles such as systematic problem-solving, learning from experience, and adapting to change, aligning them with effective leadership models. The journal also explores good practices models, emphasizing mentorship, employee encouragement, and real-time feedback. Furthermore, it identifies key competencies like communication and problem-solving skills crucial for professional development. The analysis extends to organizational theories, including modern, contingency, and motivation theories, and examines the role of management in enhancing business performance and shaping strategic direction. The study references academic sources to support its arguments and define key concepts, providing a comprehensive overview of management and leadership practices.

Journal
TABLE OF CONTENT

INTRODUCTION ..........................................................................................................................1
MAIN BODY...................................................................................................................................1
Contemporary principles of management that consider effective leadership and management
models aligned to business practice.............................................................................................1
Explores the good practices models.............................................................................................2
Identification of good practices competencies observed by professional development..............3
Organizational theory related to work experiences.....................................................................3
Role of management in performance of business and development of strategies direction........4
CONCLUSION ...............................................................................................................................6
REFERENCES ...............................................................................................................................6

INTRODUCTION
Leadership and management can be defined as an ability of individual’s to motivate,
influence and monitor others so that they can contribute towards organizational goals (Hewitt
and et.al., 2021). This present study is based on Wilko, British high street retail chain that sells
homewares and household goods. It was founded in the year of 1930 and has headquartered in
the UK. This present study is going to discuss effectiveness of management principles and ways
in which it can make leaders as well as managers able in accomplishing their goals and
improving performance. It will further discuss good practices model along with skills and
competencies that make people professional. It will discuss some skills and competencies that
are required to become an effective leader and manager. Managers play a vital role in improving
overall performance and development of strategic direction as well.
MAIN BODY
Contemporary principles of management that consider effective leadership and management
models aligned to business practice
Management principles play a vital role in improving overall performance of companies.
Principles of management needs to be aligned with leadership and management models. Some
principles of management that can make Wilko retailer able in accomplishing organizational
goals include:
Systematic problem solving: As per this principle, employees are encouraged to follow
consistent method for solving problems, using data and statistical tools rather than assumptions.
When employees make decision as per the specific problem solving principle then it makes them
able in increasing productivity and decision-making process (Vlasenko, Evdokimov and
Rodionov, 2020).
Learning from experience: It is other effective management principle according to which it is
believed that by learning from experience, employees can protect themselves from errors.
Experience plays a vital role as leaders can improve strategies and can lead in effective manner.
Experimentation: Experiments are ways to test ideas in small steps. Experiments let companies
test new knowledge. By using new ways, leaders and managers find easier in bringing innovation
and creative ideas within business. It can make them able in taking competitive advantages and
improving overall performance.
1

Learning from others: As per this management principle, leaders encourage employees for
learning from others. For this purpose, they promote team working. It is believed that when
employees work in a team then they increase their knowledge and learn different ways of
performing functions. It improves their relations, and they are more likely to stay with business
for the long run.
Focus on change: It is leadership and management principle according to which employees are
being encouraged to adapt changes and performing functions accordingly. There are number of
factors that can led changes within business and employees need to consider all those factors
(Aryal and Nathan, 2019). By working as per this principle, managers and leaders can help out
Wilko in accomplishing goals and improving performance.
So, on the basis of above discussed principles of management, it can be said that Wilko can
accomplish its goals and can make its employees productive.
Explores the good practices models
Good practices in leadership and management includes for just knowing about how to delegate
work assignment. Supervisor and manager also demonstrate about the skills to make the use of
people management skills which keep employee engaged with addition to functional expertise on
how they rune with their departments.
Mentor relationship- Wilko company culture includes the positive environment to grow and
good manager and leader will go beyond and above for providing training, opportunities and
support for their workers in showing about strong potential. By adopting the different styles
which keep the best accommodation for the best employees is an excellent instance of good
leadership practices (Martín-de Castro, 2021). In present time, when many employees in
organization are struggling with having effective adoption to remote their work, strong and clear
mentor and also have the support system for employee seems to be essential.
Encourage employee- A good leader and manager practices for their employee when they
advance through having some new challenges and new job. While high turnover of talent
employee on any team leader or organization manager is generally not for something a leader
strives and betterment of the company with talent pool is regarded as succession. This also keep
the employee for working with some effective rewards and make their organization success for
having growth and development and take the market position. It seems to be important for the
2

employee through which they can easily make sure for completion the goals and make ther
business activities with more strategies.
Give real-time feedback- This must be important in organization, it can be also beneficial for
giving feedback at the moment. If something that could be having positive accomplished, at the
moment and desire to continue in doing well (Mikelsone and et.al., 2021). Similarly, catching the
bad work early can make the easier to correct and coach come to know about how to avoid such
things in the future. This could be done especially when the employee are feeling stuck and
isolated from their team while working, staying consistent in efforts to check at their own
progress and accomplishment, provide constructive criticism at time of necessary, will help them
for more involves and appreciate.
Identification of good practices competencies observed by professional development
The good practices competencies by professional development which must be continued with
long after first job and remain valuable and relevant to employer, as well as also having
opportunities to advance.
Communication skills- This seems to be how employee communication with co-worker and
supervisor has everything and how they will ability to get job done (Sims and Fletcher-Wood,
2021). This also include the speaking, writing, leadership or management abilities for which all
employee value and look for how they promote.
Problem-solving skills- There are always problems to solve the professional career and being
able to do effectively takes that can make critical thinking skills, emotional intelligences.
Professionals with having good problem solving will be seemed to be more effective at their jobs
and good team players who can easily make the most impossible situation to work out well.
Organizational theory related to work experiences
Organizational theory includes the analysing of productivity and performance of
organization and action of workforce and groups within them. Here are some organizational
theory related to work experiences such as:
Modern theory- This includes the multiple management development approaches and
also consider the interaction between various people with Wilko organization and environment,
as well as having interpersonal interaction between their member of organization (Bakker and de
Vries, 2021). It means about the professional leaders who might be adopting the changes and
ensure for developing business decision and considering the satisfaction of their employees.
3

Along with this require depth knowledge about their employee in order with implementing the
productivity and professional development.
Contingency theory- This argues about the ideal decision or choice which may offer
differ one organization to another. Moreover, about the selection of dependent on various
external and internal factor. While, this also keep the succession of business with having various
decision made by organization leaders. These beliefs about management is responsible for
analysing business situation and then acting with addressing challenges or issues. It could also
help the organization for working with some growth and estimated for developing their acting
accordingly work completion.
Motivation theory- This includes the study about inspiring and drives member of Wilko
organization for working towards their own professional goals. It also keeps support for the
approaches in arguing with employee for performing their job duties and productivity when
management knows about how to motivate their employees (Pekkala and van Zoonen, 2021).
This keep increasing company productivity on basis of their appropriate employee for
performing more and increasing their production for performing more efficiently. In having such
things this could keep employee for working with more and keep them engaged with various
activities.
Role of management in performance of business and development of strategies direction
Business performance management is metric for determining the overall business
progress towards the Wilko goals and objective. Management team which assess individual and
whole department for working with right decision about their company. This provides the
manager, business management and owner teams for creating valuable information on their
employees and customer (Hameed And et.al., 2021). Role for management in performance
management which keep the opportunity for making some necessary changes and have their
adjustment to effectively business function. Management team in Wilko organization which keep
assess for working with individual and also play the important role in developing method for
analysing the financial aspects of business but also consider their customer satisfaction and
employee.
This is also seems as highly valuable because it could also create the company with
collecting data and bring out some changes for growth and development. Wilko that can make
the use of business performance management while by considering data and goals progress in
4

analysing about how they work and many other benefits towards the business performance
management. Along with this also using business performance management, this could easily for
considering the alternative solution in achieving its goals (Onufrey and Bergek, 2021). This lead
for having benefits of business performance management because this keep for working with
some new ideas and encourage with innovative thinking among their employees. Therefore,
alternatives might be better approaches because this can be considered with having some
additional management and data team learns about their previous experience.
Stratgies direction in organization which need plan for implementing progress towards its
vision and fulfil its goals. This is also seems to be important and also ensure for owners and
management that can communication with their employee about their work and make sure for
having their effective contribution in achieving business objectives. While in case of innovation
and development towards the better needs and wants of customer, this could be required for
having effective strategies (Cartwright, Davies and Archer-Brown, 2021). A directional strategy
which keep company focused on most strategies as this can be possible while continuing the
growth with both products and services offered to customer and revenue.
Wilko organization can easily make sure for having individual department for working
together towards about achieving the goals. When the management team make the use of
business performance, they keep employee more accountable. Along with this could also result
for manager and supervisor assessing about better employee performance and results for having
employee tend to consider the Wilko organization goals. In having such things this seems to be
important about the business hold the employee accountable and ensure them for working with
some estimated sources (Adomako, Ning and Adu‐Ameyaw, 2021). When the company makes
the use of business performance management, it could keep the assessment for the company
which is being more frequent. Moreover, about the employees are better aware about the
organization methods and what manager expectation of them. This could make the organization
for working with some estimated sources and ensure them for working with effective strategies'
direction. This also seems that management is the process which keep guiding about
development and allocation of effective resources through which attain of organization goals can
be done easily.
It can make the organization for working with resources and evolves to meet needs and
constraints in organization internal and external environments. Strategies management includes
5

the innovative thinking and planning process and operational concepts. While having such things
this could also lead for working with some business management and relies largely on research
for business growth and development for becoming successful. This could be a common way to
encourage strategies business management with having lot of planning at their meeting and
consider impact on decision on each business activities within their organization (Di Vaio and
et.al., 2021). Role of management at organization which keep the goals to be complete on time
and also ensure for their employee in working with some strategies and this help for achieving
targets before given time.
CONCLUSION
From the above report it had been concluded that, management and leadership play the important
role at workplace and also help for developing work experience activities. This also examined
about the principles of management and work related skills that might be important for the
practice and outlining the improvements. In having such things this seems to be important about
the professional practices which made strategies for developing with some goals and objective.
This also seems that aim of the business and explore within the role of manager in contributing
the performance and the strategies' direction of business.
REFERENCES
Books and journals
6

Adomako, S., Ning, E. and Adu‐Ameyaw, E., 2021. Proactive environmental strategy and firm
performance at the bottom of the pyramid. Business Strategy and the Environment.
30(1). pp.422-431.
Aryal, S. and Nathan, S.D., 2019. Contemporary optimized practice in the management of
pulmonary sarcoidosis. Therapeutic advances in respiratory disease. 13.
p.1753466619868935.
Bakker, A.B. and de Vries, J.D., 2021. Job Demands–Resources theory and self-regulation: New
explanations and remedies for job burnout. Anxiety, Stress, & Coping. 34(1). pp.1-21.
Cartwright, S., Davies, I. and Archer-Brown, C., 2021. Managing relationships on social media
in business-to-business organisations. Journal of Business Research. 125. pp.120-134.
Di Vaio, A. and et.al., 2021. The role of digital innovation in knowledge management systems:
A systematic literature review. Journal of Business Research. 123. pp.220-231.
Hameed, N.S.S. And et.al., 2021. The impact of business process reengineering on
organizational performance during the coronavirus pandemic: moderating role of
strategic thinking. Foresight.
Hewitt, L. and et.al., 2021. Leadership and management in midwifery-led continuity of care
models: A thematic and lexical analysis of a scoping review. Midwifery. 98. p.102986.
Martín-de Castro, G., 2021. Exploring the market side of corporate environmentalism:
reputation, legitimacy and stakeholders' engagement. Industrial Marketing
Management. 92. pp.289-294.
Mikelsone, E. and et.al., 2021. Exploring sustainable urban transformation concepts for
economic development. Studies of Applied Economics. 39(5).
Onufrey, K. and Bergek, A., 2021. Transformation in a mature industry: The role of business and
innovation strategies. Technovation. 105. p.102190.
Pekkala, K. and van Zoonen, W., 2021. Work-related social media use: The mediating role of
social media communication self-efficacy. European Management Journal.
Sims, S. and Fletcher-Wood, H., 2021. Identifying the characteristics of effective teacher
professional development: a critical review. School effectiveness and school
improvement. 32(1). pp.47-63.
Vlasenko, A.V., Evdokimov, E.A. and Rodionov, E.P., 2020. Contemporary principles of
hypoxia management in case of ARDS of various origin. Part 1. Messenger of
Anesthesiology and Resuscitation. 17(3). pp.61-78.
7