BMS502 - Exploring Management & Leadership Roles: A Reflective Journal

This journal explores management and leadership roles within an organization, examining the principles of management and evaluating work-related skills. It critically assesses observed practices, suggesting potential improvements, and explores demonstrated competencies and their impact on professional practice. The journal also outlines the strategic aims of the business, analyzing the manager's role in contributing to the organization's performance and strategic direction. The analysis is supported by academic sources, providing a comprehensive overview of management and leadership within the context of the chosen organization.

JOURNAL

Table of Contents
MANAGEMENT AND LEADERSHIP ROLES............................................................................3
REFERENCES................................................................................................................................1

MANAGEMENT AND LEADERSHIP ROLES
Management can be defined as directing as well as controlling the group of people in an
organization which will lead to the attainment of goal of the firm (Schermerhorn Jr, Bachrach
and Wright, 2020). It includes the concept of planning, organizing, staffing, directing and
controlling. On the same way with the concept of leadership the leader will influence as well as
guide the followers or group of individual towards the goal of firm. the concept of leadership and
management plays an important role in respect to an organization and thus assist it its success.
Management and leadership roles within Morrison:
While practicing the work in Morrison it was observed that the manager and the leader
plays an important role in respect to the organization. This is can be justified as the management
of Morrison work with the performance of its all function i.e. planning, organizing, staffing,
directing as well as controlling. With the performance of activities as per the directed flow of
work the Morrison has achieved such success proportion. In the same way the leader also plays
an important role in relation with the Morrison. The leader with the executing of its style and
skills motivate as well as direct the employees of the organization that will lead to integrate the
goal of individual employees towards the organizational goal.
As without the implementation of management and leadership no organization can
achieve the success because with the aspect of management the activities and function of the
organization will be kept on direction (Griffin, 2021). In the same way the leader also ensures the
smooth functioning along with motivating and directing the employees towards the organization.
In case of Morrison it can be justified with a series of example and activities i.e. with respect to
handling of customer problems and issues the management of the Morrison follows a specific
process which result in quick respond towards the customer issues. This is all because of the
strong management network and functioning, Morrison is able to quickly resolve the issues of
the customer problem. Likewise, as the Morrison belong to retailing industries wherein there is
an existence of large degree of market competition. Thus, in such competing environment
retaining of employees in the organization is a tough task. However, in case of Morrison with the
active role of leadership and leader the organization is able to respond to such situation and as a
result the retention rate of the Morrison is high. The above few example truly reflect that the
concept of management as well as leadership truly follows in Morrison.

Principles of Management:
The principles of management that are applied and followed in the Morrison would include:
Division of work:
This principle majorly follows in the organization in terms of division of the work that
will lead to the completion of complex task and thus it would be easy for the organization to
accomplish its goal (Church and Alford, 2020). As per this principle the work in the Morrison
divides and as a result the work will would be performed.
Authority:
As per this principle the Manger have the authority in respect to taking of the decision
and ensuring that the work will be completed on time (Eichhorn and Towers, 2018). The
principle of Authority also applies in Morrison that with the presence of adequate authority the
manager take the adequate decision towards the organization.
Discipline:
As per this principle the aspect of discipline need to be followed in the organization
which will lead to employees and the organization to work in a disciplined manner (Rudani,
2020). This principle also follows in Morrison under which the working of organization is
guided by disciplines and certain set of rules and policies.
Remuneration:
This principle deals with the payment of adequate remuneration to the employees as per
their role and work. This principle strongly follows in the organization wherein the employees
are paid as per their role and performance.
Equity:
This principle shows that the manager must follow the concept of Equity wherein justice
and kindness is followed (Laasch, 2021). This principle also implies in the Morrison wherein the
Managers along with following the concept of kindness also imply the justice towards the
employees which truly reflect in the workforce of Morrison in terms of its satisfaction level.
Other than these there are various other principles which are followed in the Morrison
which may include the Unity of command, Direction, order and various other. With the
implication of these principles the Morrison make performance of its work along with making an
implementation of employee’s participation and the concept of discipline.

Evaluation of work related skills:
While making an observance of work related practice in Morrison it was found that there
are various aspects which shows that the working of the Morrison is well oriented. The practices
which the Morrison follows in its workplace right from the implication of the concerned
principles of management till considering the focus towards the employees and their need or
participation in the growth and success of the organization is highly appreciable. As per the
practices of the Morrison it was found that it enables opportunities to employees so that they can
grow, it clearly set its expectation which enable a direction to the employees, it always works
towards the enabling of motivation to the employees so that it the employee’s skill and
performance will be raised that further raise the performance of the company too. It practices the
concept of implication of latest technology so that the employees as well as the company will
move towards the direction of success (Acomi, 2018).
However, on a critical note it was also analysed that the although Morrison offer and
avail various adequate work related practices but it need certain level of improvement in it. This
can be well justified in case of team working i.e. it need to be cautious and focus towards the
aspect of team working. As team working is an important practice which make the complex work
to be easy so with the following of this practice the Morrison can further achieve success. In the
same way the practice of effective communication also need to be strengthen that it need to
consider that with the aspect of enabling effective communication it can perform better and
effectively along with the employee’s participation and clearance towards the work. With the
aspect of practicing effective communication, the Morrison can make the employees to be
directed towards the direction of the goal of the firm.
In case of the principles of management, although Morrison follows majority of
principles but it need to make improvement in Unity of command, Principle of initiates and
authority and responsibility principle. Although these principles are implied and follows in the
Morrison bit with a certain level of improvement like the assigning of adequate responsibility as
per authority and performing this function on time need to be improved. Likewise, with the
assigning of adequate head to employees the situation of confusion and clashes will never arise
in the company. Morrison also need to make an improvement in terms of organization of regular

meeting and encourage the employee’s participation in terms of enabling them to take initiative
will further work best for the company.
Demonstration of competencies and its role towards the enhancement of professional
practice:
With the observance of the competencies in relation with the working of Morrison it was
noted that the leader as well as managers perform the work with the inclusion of various qualities
and skills. This may include the use of leadership, communication, teamwork as well as other
skills and qualities. With an observance of such competencies the professional practice of the
employees will be greatly enhanced. This will lead to play an important role in the retaining of
employees in the organization and thus raise the professional career prospects. As it is a fact that
the employees are the followers of their leader and thus the practice of certain competencies by
the leader will lead to have a direct impact towards the employees and in the building up of
professional competencies and practice.
Strategic aim of Morrison:
The strategic aim of the Morrison is to build good relationship with the customers so that
it can successfully accomplish its goal of enabling food to everyone.
Role of manager and their contribution towards the performance and strategic direction of
business
In order to meet the strategic goal of the Morrison the managers or management plays an
important role. With the performance of their function they make planning of concerned steps
which will guide the company towards its strategic aim. In the same way the manager with the
function of controlling also ensure that the Morrison will be on track and on direction. This will
lead to play an important role in the attainment of the goal of the firm.
The manager or the management plays an important role towards the enhancement of
performance of the business. This is because with the aspect of effective management the
organization will be directed towards the direction of specific direction that will lead to raise its
performance. The manager with its function that may include the planning, organizing, staffing,
directing, controlling as well as motivating the employees would assist the organization in the
attainment of the goal of the firm along with the raising of performance.

The Manger with its role in terms of performing its function say Planning in accordance
with the objective of the firm would decide the steps that will lead to the attainment of the goal
of the firm. In the same way with respect to other function like organizing and directing the
manager or the management would direct the employees towards the specific direction and may
work towards the integration of individual goal of the employees with the organization goal
(Samson, Donnet and Daft, 2020). With this perspective and approach the management or the
manager would play an important role towards the enhancement of performance of the
organization along with the goal attainment.
Along with these function the manager also plays an important role in terms of enabling
coaching and motivating the employees so that the goal of the firm will be achieved along with
the enhancing the employees interest (Leone, Mantere and Faraj, 2021). With the performance of
the concerned function the Manager motivate its employees and thus with the efforts of the
employees the performance of organization will raise. Likewise, the Manager with the making of
strategic plans plays an important role in terms of leading the organization towards the specific
direction.
As the concept of management include the direction as well as controlling of employees
in respect towards goal of organization. So with the active role of manager the performance of
the organization will be improved along with directing the organization towards the attainment
of goals (von Krogh, 2020). Likewise, with the aspect of directing or controlling the manager
will direct the employees towards the organization goal and with the measurement of
performance against the standard in controlling the individual employee’s performance as well as
the organization’s performance will further be enhanced along with meeting the standards. This
shows that that the manager plays an important role towards the attainment of organizational
goal and enhancement of its performance.
Thus, it can be right to said that the manager plays an important role towards the strategic
direction of Morrison with the performance of its role in terms of formulating strategic plans and
policies along with delegating the task or the performance of role as coach and motivator. With
the performance of such role and action the manager would direct the Morrison towards the
meeting of its strategic aim and goal.
From the above it can be right to conclude that the concept of management and
leadership plays an important role towards the organization. With the following of this concept

the management will direct its activities and action towards the goal of the firm and thus lead to
the attainment of the organizational goal.

REFERENCES
Books and journals
Acomi, N., 2018. Developing a System for Recognition of Work-Related Skills and Learning
Outcomes. Revista Românească pentru Educaţie Multidimensională. 10(2). pp.102-111.
Church, A.H. and Alford, L.P., 2020. The principles of management. In The Contributions of
Alexander Hamilton Church to Accounting and Management (pp. 37-41). Routledge.
Eichhorn, P. and Towers, I., 2018. Principles of management. Efficiency and Effectiveness in the
Private and Public Sector. Switzerland: Springer.
Griffin, R.W., 2021. Management. Cengage Learning.
Laasch, O., 2021. Principles of Management: Practicing Ethics, Responsibility, Sustainability.
SAGE.
Leone, P.V., Mantere, S. and Faraj, S., 2021. Open theorizing in management and organization
studies. Academy of Management Review. 46(4). pp.725-749.
Rudani, R.B., 2020. Principles of management. McGraw-Hill Education.
Samson, D., Donnet, T. and Daft, R.L., 2020. Management. Cengage AU.
Schermerhorn Jr, J.R., Bachrach, D.G. and Wright, B., 2020. Management. John Wiley & Sons.
von Krogh, G., 2020. Building capacity for empirical discovering in management and
organization studies. Academy of Management Discoveries. 6(2). pp.159-164.
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