BMSW 4004: Solving Complex Workplace Issues with Decision Making

This report examines the impact of complex issues, specifically workplace stress, on employees and companies. It presents a plan to implement decisions aimed at solving these problems, focusing on strategies like flexible working, relaxation techniques, social activities, and task allocation. The report emphasizes the importance of strategic implementation, including encouraging employee feedback and participation in decision-making. It also highlights the use of success indicators like benchmarking to monitor and control the effectiveness of the implemented decisions, ultimately aiming to enhance employee performance, build a diverse workforce, and improve overall well-being. The conclusion emphasizes the benefits of retaining skilled employees through supportive measures and the advantages of effective management in achieving organizational growth and competitive edge. Desklib offers a wealth of resources, including past papers and solved assignments, to aid students in their academic pursuits.

Problems solving and
Decision making

Table of Contents
INTRODUCTION...........................................................................................................................4
TASK 2............................................................................................................................................4
Impact of complex issue on workers and their companies.................................................4
Presenting a plan to implement decision to solve complex problem and success
indicators to measure effectiveness.......................................................................................4
CONCLUSION...............................................................................................................................7
REFERENCES..............................................................................................................................1

INTRODUCTION
Problem solving and decision making are the two most effective and beneficial skills
that each person have utilized whether it related to their personal or professional life.
Problem solving enhanced human capability to deal with critical situations, while
decision making skill give them power to solve any circumstance, without taking their
steps out of that. The current assignment will be based on specific plan that aim is to
overcome complex issue impact upon employees and their firms. It will define success
indicators to measure effectiveness of decision as an action would be taken to solve the
situation.
TASK 2
Impact of complex issue on workers and their companies.
High level of work stress is the most common or a complex issue in the business
world that may directly put negative impact on employees and companies where they
work. It may lead to decrease mental and physical well-being of individual person and
become a reason of several health issues (Workplace Stress: A Silent Killer of
Employee Health and Productivity, 2021). In the recent time work stress become a part
of daily life schedule as it may affect human well-being in term of increasing level of
demotivation and decreasing confident. The impact of workplace stress is not limited
here, it may adversely affect individual mental health with an increased risk of
depression, anxiety, burn out and substance utilise disorders (Galanti and et.al., 2021).
Candidates who are stressed at work area are more likely to engage in unhealthy
attribute such as cigarette smoking, drug abuse, alcohol and unhealthy dietary patterns.
It may also put negative impact on companies whether it is small or large, in term
of decreasing their operational effectiveness or efficiency and increasing risk of being
failure within specific industry or market. Work stress, financial, family and other kind of
stresses may put straight impact on mental well-fare of human, which lead to decrease
their effectiveness, power, skills and capability to accomplish specific task or activity.
Presenting a plan to implement decision to solve complex problem and success
indicators to measure effectiveness
Aim-

The purpose of developing current plan is to solve complex issue that put
negative impact on individual candidates in the business world and companies where
they perform professionally.
Objectives-
 To enhance employee’s performance up to 50% within 1 year.
 To build wide and diverse workforce by 50% within 12 months.
 To increase candidate’s performance level and well-being by 60% within 2 years.
Strategies-
In the world of business, there are several forms of techniques, approaches and
key methods available that has been utilized by leaders, managers and other
stakeholders at workplace. Each approach is used for purpose of making working
environment stress free, which is quite essential and beneficial for them to do so (Wang
and et.al., 2020). Here, UK organizations and their managements may effort to
overcome the negative impact of work stress upon candidates. For purpose of that, they
may attempt to consider varied approaches such as;
Flexible working- it is one of the most common, but still effective methods that
may help to reduce work stress upon employees and make working environment
happier. It can be said that stress is not a harmful disease that is impossible to
overcome, as it just requires implementation of right action.
Relaxation technique- it is another decision or action that management may
take to make work stress bit lower than ever. They may effort to arrange yoga and other
type of body relaxation sessions at workplace.
Social activity- they may plan to arrange some social activity session where
people may take part to celebrate a function or event, without taking too much stress of
work completion. Event celebration is the best way to overcome the key issue that is
beneficial for everyone whether it is employees or management.
Task allocation- along with above managers in the companies may also
consider this technique as well, which drive their attention towards dividing tasks during
workload to make everyone happy and stress free.
Tactics-

Work stress is the biggest factor that lead to increase absenteeism at workplace
in order to reduce this issue, organisations in the UK may effort to accept work division
specially during situation where people are taking too much stress to achieve specific
aim and complete their task given by the management on the daily basis. From all
above methods, it is the best and most effective technique that allow people to divide
tasks on the basis of employs skills and efficiency which drive their attention towards
reducing work stress and achieving tasks on time without making any major mistake.
There are many tactics conducted by managers and the leaders but they are unable to
overcome work stress impact on employees (Hjálmsdóttir and Bjarnadóttir, 2021). In the
recent time work division may enable them to do so as they may lot daily work equally
among people. They must start taking feedback from employees who are stressed and
tend to overcome. Management may conduct a group meeting to make an important
discussion based on the causes of stress at work area which hinder the performance of
skilled person and lead to decrease their efficiency better than last weeks. All above
approaches are beneficial and useful, but still work division is better on the basis of that
management may provide rewards to all employees (Saplacan and et.al., 2020). It may
lead to decrease financial stress and allow person to fulfil their family members as well
as own needs effectively and successfully.
Strategic implementation of key methods-
At workplace, both men and women faces same work pressure from
management side to achieve particular aim and accomplish specific task. This kind of
stress may make them ill, mentally and physically as well, which is not good for them.
Manager and leader by working together may take action to implement choose and
method for example they encourage employees to share their personal feeling and
reason behind work stress. They may take their comments, feedback, and reviews
about working environment and then take final decision to allocate task on the basis of
skill and knowledge of people. Both encourage them to share creative ways that reduce
work stress and work pressure upon individual person because stress can reach every
candidate at any level. Managers and leaders may take initiative to conduct meeting
with key stakeholders for purpose of implementing overall plan and to increase
employee’s performance extent more than last weeks.

Furthermore, along with above actions they may encourage employees to take
part in decision making procedures, which enhance their motivational level and boost
morale. In the recent time, it is quite important for companies to adopt or accept the
current methods, because it is the only source through which they may gain benefits of
building wide workforce among which each candidate is capable to achieve strategic
goals. They both effort to make this plan successful and utilize other approaches to
monitor success after strategic implementation at workplace in effective and systematic
manner.
Monitoring and controlling effectiveness of final decision-
Along with methods and plan implementation, it is important for management in
the companies to choose and utilize success indicators that are available in the bulk.
For example, benchmarking is the best KPIs tool that allow management to analyse the
success of their plan and make them capable to take more actions accordingly in the
future. They may effort to determine the gap between last & current year employee’s
performance extent, which enable them to measure success criteria. There are several
success indicators exist in the corporate world that utilized in multiple times. Here,
benchmarking is the great, because it helps to measure last and recent year data and
drive attention of companies towards taking right action. It can be said that a success
indicator is considered as measurable value that represents growth towards expect
impact of a plan or strategy.
Growth and task completion bar graphs may also enable them to measure
success of current plan. According to that management may identify which employee’s
work harder and even better than last few months. It may give the chance to boost their
morale by making plan to reward each on the basis of their hard work.
CONCLUSION
On the basis of above discussion, it has been concluded that management has
successfully retained skilled and talented employees with companies as they have
provided them all the facilities that an individual person expected to gain while working
with such an amazing brand. It has been determined that by providing flexible working
hours as a key facility, employees has worked with firms for longer time period.
Manager has boost the morale of employees by developing plan to conduct social

activities at a workplace that in return has provided several benefits to them. By
measuring success, managers in the companies has developed more effective plans
that help them to grow rapidly. They have gained competitive edge and taken pleasure
of excellent growth.

REFERENCES
Books and journals
Galanti, T. and et.al., 2021. Work from home during the COVID-19 outbreak: the impact
on employees’ remote work productivity, engagement, and stress. Journal of
occupational and environmental medicine. 63(7). p.e426.
Hjálmsdóttir, A. and Bjarnadóttir, V.S., 2021. “I have turned into a foreman here at
home”: Families and work–life balance in times of COVID‐19 in a gender equality
paradise. Gender, Work & Organization. 28(1). pp.268-283.
Saplacan, D. and et.al., 2020. A Framework on Division of Work Tasks between
Humans and Robots in the Home. Multimodal Technologies and Interaction. 4(3).
p.44.
Wang, Z. and et.al., 2020. Exploring the relationships between a toxic workplace
environment, workplace stress, and project success with the moderating effect of
organizational support: Empirical evidence from Pakistan. Risk Management and
Healthcare Policy. 13. p.1055.
Online
Workplace Stress: A Silent Killer of Employee Health and Productivity. 2021. [Online].
Available Through:
<https://www.corporatewellnessmagazine.com/article/workplace-stress-silent-
killer-employee-health-productivity#:~:text=Workplace%20stress%20also%20has
%20adverse,abuse%2C%20and%20poor%20dietary%20patterns.>
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