Boeing: Operations and Logistics Management Detailed Report

This report provides a comprehensive analysis of Boeing's operations and logistics management. It begins with a historical overview of the company and its market competition, followed by an examination of core operations management principles and their application within Boeing. The report delves into quality management strategies, addressing challenges and exploring the impact of supply chain strategies on quality, lead time, and supplier reliability. Furthermore, it analyzes the benefits and challenges of implementing AI and robotics in Boeing's operations. A significant portion of the report focuses on project management, including risk assessment, goal setting, roles and responsibilities, budgeting, work breakdown structure, stakeholder management, project life cycle, and Gantt chart creation for the 777X project. Finally, it addresses problem management and concludes with recommendations for future operational success. The report emphasizes the importance of adapting to industry changes, leveraging quality management systems, and strategically integrating technology to maintain Boeing's position as a global leader in the aviation industry.

Running head: LOGISTICS AND OPERATIONS MANAGEMENT
Logistics and Operations Management
Name of Student:
Name of University:
Author’s Note:

1LOGISTICS AND OPERATIONS MANAGEEMNT
Table of Contents
1. Executive Summary:....................................................................................................................3
Introduction......................................................................................................................................4
2.1 History of Boeing:.....................................................................................................................4
2.2 Present and future market competition of Boeing:....................................................................5
3. Principles of Operations Management to be embodied:..............................................................5
4. Quality management Strategies to be considered:.......................................................................7
5.1 Challenges faced by operations while implementing quality network:.....................................9
5.2 Supply chain strategies that might impact the quality, lead time and supplier reliability:........9
6. Benefits and Challenges of AI and Robotics Technology.........................................................10
6.1 Benefits of AI and Robotics in Operation Management at Boeing.....................................10
6.2 Challenges of AI and Robotics in Operation Management at Boeing.................................11
7. Project Management Plan..........................................................................................................12
7.1 Risk Assessment..................................................................................................................12
7.2 Goals and Objectives...........................................................................................................13
7.3 Roles and Responsibilities...................................................................................................14
7.4 Budgeting Considerations....................................................................................................15
7.5 WBS or work breakdown structure.....................................................................................17
7.6 Stakeholder Management....................................................................................................18

2LOGISTICS AND OPERATIONS MANAGEEMNT
7.7 PLC or project life cycle......................................................................................................19
7.8 Gantt chart...........................................................................................................................21
8. Problem Management Plan for the Project................................................................................22
8.1 Problems in Project Assumptions........................................................................................22
8.2 Mitigation Strategies for the issues identified.....................................................................22
9. Conclusion and Recommendations............................................................................................23
References:....................................................................................................................................25

3LOGISTICS AND OPERATIONS MANAGEEMNT
1. Executive Summary:
The aim of the report is to provide a brief history of the Boeing Company and the present and
future market competition of the company. The state from which the Company started to where it
is at present has been discussed. The different competitors of the Boeing Company in different
fields are discussed. The fundamental principles of operations management are discussed in
detail. The embodiment of the principles crucial for the company and its success in the global
aircraft market are discussed in detail. The importance of quality management is discussed and in
connection to this the quality management principles and strategies that need to be adopted are
also discussed. The challenges faced and overcome are discussed with reference to the Boeing
Company. The analysis of the benefits and issues of the implementation of the AI and robotics
for the automatic Airplane manufacturing process of Boeing had been done in the following
report. The report had covered the project scheduling methods, work breakdown structure, risk
assessment process, and stakeholder management process for the project of Development and
Production of Boeing’s 777x in Everett factory. It had helped in forming an effective project
management plan that could help the organization for developing future projects as well. The
report is concluded with the suitable conclusion on the desired operations and proper
recommendations for its success. It is desirable that the company abides by the said policies and
recommendations in order to emerge as a global superpower in the aviation industry.

4LOGISTICS AND OPERATIONS MANAGEEMNT
Introduction
As stated by Nicholas and Steyn (2017), the project management tools and techniques
play a crucial role for ensuring that the project of development of the Boeing’s advanced
automated aircraft development process. The automation of the manufacturing process requires
the correct implication of the technology and the analysis of the improved processes would allow
the implication of the improved operations. The use of project scheduling methods, work
breakdown structure, risk assessment process, and stakeholder management process would allow
the implication of the successive project management plan for the project of Development and
Production of Boeing’s 777x in Everett factory.
2.1 History of Boeing:
The origin of the Boeing Company can be traced back to 1916, at the time when
American Timber merchant William Boeing which founded the Aero Products Company after
developing a single engine two seat sea plane. The Boeing Company, an American Aerospace
Company, the world’s largest and earliest manufacturer of the commercial jet transports is also a
sole manufacturer of commercial jet transports, helicopters, space vehicles and missiles. It was
also improved with the company’s attainment of the aerospace and the units of defence of the
Rockwell International Corporation in the year 1996. The company merged with the Mc Donnell
Douglas Foundation in the following year. It was formerly known as the Boeing Airplane
Company, the present name was assumed by the firm in the year 1961 to reflect the expansion of
the company in the fields which did not only focus on the manufacture of the aircraft.

5LOGISTICS AND OPERATIONS MANAGEEMNT
The main business constituents are organised into three major groups of products and
services which are that of commercial airplanes, military aircraft and missiles along with
communications and space. The company’s military concerned activities are concentrated on the
design, manufacture and support of fighter aircraft, bombers, transports, helicopters and missiles.
2.2 Present and future market competition of Boeing:
The commercial market of the jet aircrafts and the airline industry are extremely
competitive and Boeing Company faces extensive competition and aggressive international
competitors like Airbus, Embraer and Bombardier and even from the entrants like Irkut- United
Aircraft Corporation from Russia, the COMAC from China and Mitsubishi Aircraft from Japan.
The company desires to continue its competition with the manufacturers of other aircrafts
by providing the customers with products of greater value, support and services. The company
continues to leverage its existent extensive customer support service and airplane’s life cycle.
This comprises of aircraft acquisition, readying for service, maintenance, enhancing and
upgrading and also transitioning into the next model. This allows the organisation to enjoy a high
customer productivity level. The Boeing Defence, Space and Security also experiences
significant competition in all the market segments form Lockheed martin, Raytheon Company,
Northrop Grumman, General Dynamics. The companies like BAE Systems Airbus Group
continue to build a strategic presence.
3. Principles of Operations Management to be embodied:
Operations management is one of the aspects of business which needs to be addressed
properly as it is crucial for the company’s success. The operations of the business need to be

6LOGISTICS AND OPERATIONS MANAGEEMNT
handled properly when any issue occurs. The strength is to be measured to all the strategies that
it has encountered. The Boeing Company remains tough even with all the struggles which have
been faced by them.
A part of the operations management at Boeing Company for reaching its goals in a
specific manner is to make their aircrafts on the major commercial aircraft front. This is achieved
by getting the correct product mix, formulation and application of right market strategies and
system of production. The system of operations management at Boeing comprises the avoidance
of problems or difficulties by the avoidance of problems and difficulties by looking into them
from before and forming solutions such that the problems can arise that the operations
management will only have to perform them. The company always utilizes the pathways of
production and manufacturing. The company was also able to get a better result in the
maintenance routes of airlines which was possible by the management of all the costs that the
company incurs with respect to the revenue it is earning.
The company also utilizes the tools and models which specifically addresses and reduces
the problems which might be faced in terms of the size design of the aircrafts.
The operations management at Boeing is to utilize the support system and the tackling of
the exact deployment times in order to increase the overall effectiveness of the operational
effectiveness of the decisions involving the planes.
One of the most important duties of the Boeing’s operations management is to consider
and be aware of all the accounting rules and taxation rules being performed in the several
countries. Regarding the safety operation of the Boeing Air crafts the company has looked into

7LOGISTICS AND OPERATIONS MANAGEEMNT
and started the strategy of the reduction of the capacity limits and the speed of the air for
prevention of the aircrafts facing any major problems especially during the periods of the flight.
The operations management principles that the company should ensure comprises of the
proper operational planning. It should focus on a plan or a schedule which is achievable
operationally and is also recoverable and amendable at the lowest cost possible. The aircraft
assignment and utilization need to be kept in mind. The maintenance requirements of the aircraft
need to be kept in mind (Christopher 2016).
The operational plan of the company needs to be kept in mind properly by the Boeing
Company so that the new aircraft to be launched does not. The efficiency of the new model
Boeing 777X needs to be understood properly by the company in terms of its strengths and
weaknesses.
4. Quality management Strategies to be considered:
The concept of quality management is extremely important in the aerospace industry
more so in comparison to the manufacture and services industry. The changes in the market are
inevitable and this is responsible for making the quality management a crucial component for the
success of any business in the aerospace industry.
One of the most important strategies that need to be considered by the Aerospace industry
is to be responsive to the changes in the industry. The aerospace industry faces several
challenges in the wake of an unstable financial climate. The concept of total quality management
allows the aerospace industries to stay crucial in a world that is very competitive and ever-
growing amidst certain changes and learn to remain responsive to the changes in the industry.
The services provided by them must ensure a certain amount of customer satisfaction for

8LOGISTICS AND OPERATIONS MANAGEEMNT
increasing their profits over time. The safety, maintenance and the regulatory compliance must
be looked into in order to deal with the situations (Goetsch and Davis 2014).
The factors which influence the quality management comprise the pats and materials
failure, the maintenance, repair and also that of supply chains. The aerospace products possess
unique life cycles and must be understood in systems of total quality management.
Implementation of the systems for the total quality management allows the person to address the
issues related to the verification, availability, records and the traceability. Possessing the right
systems will provide greater amount of efficiency within the company (Seuring 2013).
The companies who implement the quality management systems obtain a large range of
benefits at the time of meeting customer expectations of both the customers as well as the
investors. They possess greater amount of awareness of the needs of their interior processes. The
total quality management also assists the organisations in the identification of the many
operational improvement opportunities which might be overlooked otherwise. This can
contribute to the removal of unnecessary costs and lead to the bettered performance over a span
of time (Christopher 2016).
By the procedure of leveraging the quality management systems the organisation can
optimize the products and services which the customers receive. The satisfaction level of the
customers is increased and hence their satisfaction level and business growth is ensured. It also
ensures total compliance to the standards within the industry and hence there is a better
understanding of the improvement of operations and reduction of waste.

9LOGISTICS AND OPERATIONS MANAGEEMNT
Thus by being receptive to the industry changes and applying the quality management
systems the long term triumph of the organisation is ensured. The benefit leveraging is ensured
by keeping the system at the forefront of the aerospace industry.
5.1 Challenges faced by operations while implementing quality network:
It is the duty of the aviation company to ensure that the customers are taken care of
properly. Quality of service which is provided should be high and there might be certain
problems faced. The customers might be dissatisfied with the service. The safety implementation
of the customers while they board the aircraft is a much serious issue. Hence it is desirable that
they problems will be solved suitably. There are problems faced such as the challenges faced by
the customers in the communication of the problems they are facing and the issues of messaging
the issues they are facing.
5.2 Supply chain strategies that might impact the quality, lead time and supplier reliability:
There have been plenty of setbacks which have been experienced by Boeing with regard
to the new 787 Dreamliner in the recent past. Some of the problems faced have a chance of being
related to the attempts of the organization to outsource and modify the supply chain in order to
produce the jets. The Planes have been grounded due to the issues with their electrical systems,
unexpected fires and issues related to the battery. The majority of the problems were
unanticipated and therefore the company tried hard to solve the problems. The outsourced supply
chain which has been blamed needs to be resolved in case of the new 777X airlines.
The changing requirement of the passengers and emerging technologies are responsible
for the aircraft companies to receive a bigger share of the market of the aerospace. The strategies

10LOGISTICS AND OPERATIONS MANAGEEMNT
have led to the complexities of the design of the aircraft, processes and the supply chain
management (Iden 2012).
A plan needs to be devised such that the raw materials can be properly sourced. The
procurement managers should be properly selected so that they accurately deal with the decisions
of finding suppliers which are based on the clear cut specifications materialistically, the modes
of transportation, and the timelines of delivery.
There is also an inherent risk of the supply being constrained due to improper prediction
of the future demand, the inaccurate projections of pricing, the change in design and also the
political disruptions. The supplier’s business context also needs to be understood. The company
is required to work at close quarters with the suppliers and review the drivers of cost and the
market trends for the mitigation of the risks that rise against inflation. The buyers should also
review the present and future requirements in order to understand the availability of the materials
and sources (Tayur, Ganeshan and Magazine 2012).
The plan should be built in such a way so as to cope with the new and innovative
technologies based on the military aircraft and the commercial projects. These are the external
influences on the success of the aircraft organisation (Haimes 2015).
The shortage of skilled workers should also be looked into so that no problem arises with
regard to the development and building stage in the aircraft situation.

11LOGISTICS AND OPERATIONS MANAGEEMNT
6. Benefits and Challenges of AI and Robotics Technology
6.1 Benefits of AI and Robotics in Operation Management at Boeing
Many of the jobs present inside the factory might require training in a specialised way for
the safe completion of different tasks. For this reason, it can be stated that by making this
repetitive and difficult tasks automated the safety can be improved a lot. Along with safety the
productivity as well as the quality can also be improved. This automation technique will make
use of the combination of human as well as machine robotics (The Seattle Times 2017). The
“deep learning model” is an advances AI technique which is used for the purpose of addressing
the non-linear interactions of the work. This includes things like the conditions for safety,
training, availability of the tools of parts along with the priorities for work. This provides a huge
opportunity for the company. So the complex jobs will get automated which will be improving
the productivity, quality and the safety which will be greatly helping in the meeting of the
schedules. For the purpose of automating and leveraging the AI, the data collected from the
sensors are connected to the machines traditional data like the design, inventory and the safety
record so as to optimize the tasks (Chisholm et al. 2016). So instead of identification of the tasks
that are to be automated, a data analysing model can be used for the purpose of analysing the
data along with the determination of the patterns and recommendations of the best task that are to
be automated.
6.2 Challenges of AI and Robotics in Operation Management at Boeing
According to Balogun (2015), various challenges might exist during the implementation
of AI in the operational management system of Boeing and this potential challenges are listed
below:

12LOGISTICS AND OPERATIONS MANAGEEMNT
1. One of the major dilemma that might arise due to this implementation is the
replacement of the human workers. This will ultimately lead to loss of jobs by the
employees. The growing intelligence of the machines are also likely to be replacing the
experts present at the higher level of Boeing. Many of the works which are risky for the
human can be performed very much easily by the use of automation which thereby
replaces the humans in the workplace.
2. Another challenge that might be faced by Boeing is hoe it teaches its AI along with the
process in which the AI is being developed for the company.
3. The use of automation tools in the production lines of Boeing will also give rises to the
risk of losing of jobs by humans.
4. One of the important challenge that can be faced by Boeing is that the AI robots will
not be able to perform outside their pre-defined programming as they are not able to think
by themselves.
5. The company can face a total loss if one of the chips installed in the AI robots
malfunction. The chips are the main thing which controls the information and controls the
work of the robots as well.
6. The cost of technology is also very much high.
7. Along with robots there would also be humans so the risk regarding the safety of
human workers also exists.

13LOGISTICS AND OPERATIONS MANAGEEMNT
7. Project Management Plan
7.1 Risk Assessment
Ref No. Risk name Likelihood Severity Control
Strategy
Mitigation Strategy
#000RF1201 System
Compatibility
Issue
Occasional Catastrophic Avoid Proper testing methods
would be used
#000RF1202 Cost Overrun Probable Critical Accept Provisional Budgeting can
be used
#000RF1203 Delay in
Completion
Frequent Marginal Accept Proper Scheduling methods
should be used
#000RF1204 Quality Issues in
Machines
Occasional Catastrophic Avoid Quality Management Plan
should be used
#000RF1205 Designing Flaws Probable Critical Transfer SDLC should be implied
for designing
#000RF1206 Conflict among
Team Members
Remote Negligible Exploit Conflict management and
Communication
Management Plan should be
used
Table 1: Risk Assessment Matrix for the Project
(Source: Brinkhoff et al. 2015, pp-132)
7.2 Goals and Objectives
The project of Development and Production of Boeing’s 777x in Everett factory is deployed
for forming the improved implementation plan for AI and robotics technology in Aeroplane
manufacturing for Boeing. The goals of the project are,
i. System Alignment and Development for AI and Robotics Technology
ii. Improved Functional Operations for the Aeroplane manufacturing process

14LOGISTICS AND OPERATIONS MANAGEEMNT
iii. Formation of the project plan for cohesive development
The objectives of the project of Development and Production of Boeing’s 777x in Everett
factory are,
 To develop and implement a project management plan for the Boeing’s 777x
 To use project management principles for scheduling and estimating process for
project plan
 To implement specific AI and Robotics technology for automating the Aeroplane
manufacturing
7.3 Roles and Responsibilities
The project team members and their roles and responsibilities for the project of
Development and Production of Boeing’s 777x in Everett factory are listed in the table below,
Resource Name Roles and Responsibilities
Analyst Identification of the Needs and Requirement Analysis of project
Documenter Making Project Initiation and Project Charter Documents
Budgeter Resource Requirement Analysis and Project Budgeting Estimation
Project Manager Project Kick off meeting, Review and Sign up of the documents, Review and
Design Approval, and Project is Closed
Planner
Collecting Existing Information for Project Planning, Selecting plan
methodology for project, Developing Plan outline for AI and Robotics
automation implementation, Reviewing the plan outline and making
modifications, and Complete Plan is developed
System Analyst System Requirements for automation is analysed

15LOGISTICS AND OPERATIONS MANAGEEMNT
Production
Manager
System Implementation is initiated, Assortment of Machines at appropriate
places, System Implementation is Completed, and Required Modification is
Done
Designer New production process is designed with automated tools and Design is
Simulated
Client Review and Plan Approval by client and System is Approved
Contractor Infrastructure required for implementation is developed
Programmer Functional Programming for the system
Tester Black Box Testing, White Box Testing, Test Results are Accumulated, and
Final Testing of the System Operation
Maintenance
Department
Product Maintenance Requirements are analysed, Maintenance Process is
selected, and Maintenance Process is scheduled at some intervals
Trainer Training manuals are developed, Training Programs are developed, and
Training is provided to the operators of 777x
Table 2: Roles and Responsibilities of project team
(Source: Mok, Shen and Yang 2015, pp-453)
7.4 Budgeting Considerations
The project budgeting considerations include the standard rates of the project resources
(both human and material) and the total working duration of the project of Development and
Production of Boeing’s 777x in Everett factory. The following table would show the project
budget considerations and total budget,

16LOGISTICS AND OPERATIONS MANAGEEMNT
Resource Name Type of Resource Duration in
hrs/units
Standard
Rate
Total
Budget
Analyst Human 40 $60 $2,400
Documenter Human 48 $70 $3,360
Budgeter Human 32 $80 $2,560
Project Manager Human 8 $140 $1,120
Planner Human 96 $90 $8,640
System Analyst Human 24 $100 $2,400
Production Manager Human 64 $120 $7,680
Designer Human 56 $100 $5,600
Client Human 0 $0 $0
Contractor Human 48 $120 $5,760
Programmer Human 40 $130 $5,200
Tester Human 80 $80 $6,400
Maintenance Department Human 40 $100 $4,000
Trainer Human 128 $70 $8,960
Components and tools Material 1 $45,450 $45,450
Machines and Spares Material 1 $60,470 $60,470
Total Budget $170,000
Table 3: Cost Budget Consideration and Total Budget
(Source: Created by the author)

17LOGISTICS AND OPERATIONS MANAGEEMNT
7.5 WBS or work breakdown structure
Development and
Production of Boeing’s
777x in Everett factory
Requirements and
Documentation Phase
Identification of the
Needs
Requirement
Analysis of project
Making Project
Initiation Documents
Resource
Requirement
Analysis
Project Budgeting
Estimation
Making Project
Charter Documents
Project Kick off
meeting
Review and Sign up
of the documents
Project Planning and
Product Designing Phase
Planning Phase
Collecting Existing
Information for
Project Planning
Selecting plan
methodology for
project
Developing Plan
outline for AI and
Robotics automation
implementation
Reviewing the plan
outline and making
modifications
Complete Plan is
developed
Review and Plan
Approval by client
Designing Phase
System
Requirements for
automation is
analysed
New system
components and
tools are
accumulated
Machines and
Subsidary parts are
bought
New production
process is designed
with automated tools
Design is Simulated
Review and Design
Approval
System Implementation
System
Implementation is
initiated
Infrastructure
required for
implementation is
developed
Assortment of
Machines at
appropriate places
Functional
Programming for the
system
Black Box Testing
White Box Testing
System
Implementation is
Completed
Verification Phase
Test Results are
Accumulated
Required Modification
is Done
Final Testing of the
System Operation
System is Approved
Maintenance and Training
Phase
Product
Maintenance
Requirements are
analyzed
Maintenance
Process is selected
Maintenance
Process is
scheduled at some
intervals
Training manuals are
developed
Training Programs
are developed
Training is provided
to the operators of
777x
Project is Closed
Figure 1: Work Breakdown Structure of the Project
(Source: Created by the author)

18LOGISTICS AND OPERATIONS MANAGEEMNT
7.6 Stakeholder Management
The stakeholder management for the Development and Production of Boeing’s 777x in
Everett factory project is given below,
Stakeholder Stakeholder’s
Role
Stakeholder
Assessment
(High/Low)
Stakeholder Engagement
(Current state/Desired state)
Influence Interest Unaware Resistan
t
Supportive Leading
Project Client Approvals and
Project
Sponsoring
High High C D
Management
department of
Boeing
Budget
Allocation,
Resource
deployment, and
Communication
Management
High Low C D
Project Manager Successful
Completion of
the project
High Low CD
Implementation
team
Completing
specific
activities of the
project
Low High C D

19LOGISTICS AND OPERATIONS MANAGEEMNT
Maintenance
Team of 777x
Maintaining the
automation
machines
Low Low C D
Table 4: Stakeholder Management Plan Table for the Project
(Source: Garcia‐Castro and Francoeur 2016 pp-421)
7.7 PLC or project life cycle
The project lifecycle can be divided into requirement and documentation phase, planning
and designing phase, implementation phase, verification phase, and maintenance and training
phase (Chong and Hopkins 2016). These phases consist of number of activities such as,
Requirements and Documentation Phase: The phase comprises of Identification of the
needs, requirement analysis of project, making project initiation documents, resource
requirement analysis, project budgeting estimation, making project charter documents, project
kick off meeting, and review and sign up of the documents activities.
Project Planning and Product Designing Phase: The phase is divided into two sub-
phases namely planning phase and designing phase. The planning phase consists of collecting
existing information for project planning, selecting plan methodology for project, developing
plan outline for AI and robotics automation implementation, reviewing the plan outline and
making modifications, complete plan is developed, and review and plan approval by client. The
designing phase consists of system requirements for automation is analysed, new system
components and tools are accumulated, machines and subsidiary parts are bought, new
production process is designed with automated tools, design is simulated, and review and design
approval activities.

20LOGISTICS AND OPERATIONS MANAGEEMNT
System Implementation: The phrase consists of system implementation is initiated,
infrastructure required for implementation is developed, assortment of machines at appropriate
places, functional programming for the system, black box testing, white box testing, and system
implementation is completed activities.
Verification Phase: The phase consists of test results are accumulated, required
modification is done, and final testing of the system operation and system is approved activities.
Maintenance and Training Phase: The phase consists of product maintenance
requirements are analysed, maintenance process is selected, maintenance process is scheduled at
some intervals, training manuals are developed, training programs are developed, and training is
provided to the operators of 777x activities.

21LOGISTICS AND OPERATIONS MANAGEEMNT
7.8 Gantt chart
ID Task
Mode
WBS Task Name Duration Start Finish
0 0 Development and Production of
Boeing’s 777x in Everett factory
100 days Mon 3/5/18 Fri 7/20/18
1 1 Requirements and Documentation Phase 16 days Mon 3/5/18 Mon 3/26/18
2 1.1 Identification of the Needs 2 days Mon 3/5/18 Tue 3/6/18
3 1.2 Requirement Analysis of project 3 days Wed 3/7/18 Fri 3/9/18
4 1.3 Making Project Initiation Documents 3 days Mon 3/12/18 Wed 3/14/18
5 1.4 Resource Requirement Analysis 2 days Thu 3/15/18 Fri 3/16/18
6 1.5 Project Budgeting Estimation 2 days Mon 3/19/18 Tue 3/20/18
7 1.6 Making Project Charter Documents 3 days Wed 3/21/18 Fri 3/23/18
8 1.7 Project Kick off meeting 1 day Mon 3/26/18 Mon 3/26/18
9 M1 Review and Sign up of the documents 0 days Mon 3/26/18 Mon 3/26/18
10 2 Project Planning and Product Designing Phase30 days Wed 3/28/18 Tue 5/8/18
11 2.1 Planning Phase 12 days Wed 3/28/18 Thu 4/12/18
12 2.1.1 Collecting Existing Information for
Project Planning
2 days Wed 3/28/18 Thu 3/29/18
13 2.1.2 Selecting plan methodology for project1 day Fri 3/30/18 Fri 3/30/18
14 2.1.3 Developing Plan outline for AI and
Robotics automation implementation
3 days Mon 4/2/18 Wed 4/4/18
15 2.1.4 Reviewing the plan outline and
making modifications
2 days Thu 4/5/18 Fri 4/6/18
16 2.1.5 Complete Plan is developed 4 days Mon 4/9/18 Thu 4/12/18
17 M2 Review and Plan Approval by client 0 days Thu 4/12/18 Thu 4/12/18
18 2.2 Designing Phase 17 days Mon 4/16/18 Tue 5/8/18
19 2.2.1 System Requirements for automation
is analysed
3 days Mon 4/16/18 Wed 4/18/18
20 2.2.2 New system components and tools
are accumulated
4 days Thu 4/19/18 Tue 4/24/18
21 2.2.3 Machines and Subsidary parts are
bought
3 days Wed 4/25/18 Fri 4/27/18
22 2.2.4 New production process is designed
with automated tools
5 days Mon 4/30/18 Fri 5/4/18
23 2.2.5 Design is Simulated 2 days Mon 5/7/18 Tue 5/8/18
24 M3 Review and Design Approval 0 days Tue 5/8/18 Tue 5/8/18
25 3 System Implementation 19 days Wed 5/9/18 Tue 6/5/18
26 M4 System Implementation is initiated 0 days Wed 5/9/18 Wed 5/9/18
27 3.2 Infrastructure required for
implementation is developed
6 days Thu 5/10/18 Thu 5/17/18
28 3.3 Assortment of Machines at appropriate
places
4 days Fri 5/18/18 Wed 5/23/18
29 3.4 Functional Programming for the system 5 days Thu 5/24/18 Wed 5/30/18
30 3.5 Black Box Testing 2 days Thu 5/31/18 Fri 6/1/18
31 3.6 White Box Testing 2 days Mon 6/4/18 Tue 6/5/18
32 M6 System Implementation is Completed 0 days Tue 6/5/18 Tue 6/5/18
33 4 Verification Phase 10 days Thu 6/7/18 Wed 6/20/18
34 4.1 Test Results are Accumulated 3 days Thu 6/7/18 Mon 6/11/18
35 4.2 Required Modification is Done 4 days Tue 6/12/18 Fri 6/15/18
36 4.3 Final Testing of the System Operation 3 days Mon 6/18/18 Wed 6/20/18
37 M5 System is Approved 0 days Wed 6/20/18 Wed 6/20/18
38 5 Maintenance and Training Phase 21 days Fri 6/22/18 Fri 7/20/18
39 5.1 Product Maintenance Requirements are
analyzed
2 days Fri 6/22/18 Mon 6/25/18
40 5.2 Maintenance Process is selected 1 day Tue 6/26/18 Tue 6/26/18
41 5.3 Maintenance Process is scheduled at
some intervals
2 days Wed 6/27/18 Thu 6/28/18
42 5.4 Training manuals are developed 3 days Fri 6/29/18 Tue 7/3/18
43 5.5 Training Programs are developed 3 days Wed 7/4/18 Fri 7/6/18
44 5.6 Training is provided to the operators of 777x10 days Mon 7/9/18 Fri 7/20/18
45 M7 Project is Closed 0 days Fri 7/20/18 Fri 7/20/18
Analyst
Analyst
Documenter
Budgeter
Budgeter
Documenter
Project Manager
3/26
Planner
Planner
Planner
Planner
Planner
4/12
System Analyst
Components and tools[1]
Machines and Spares[1]
Designer
Designer
5/8
5/9
Contractor
Production Manager
Programmer
Tester
Tester
6/5
Tester
Production Manager
Tester
6/20
Maintenance Department
Maintenance Department
Maintenance Department
Trainer
Trainer
Trainer
7/20
S S M T W T F S S M T W T F S S M T W T F
Feb 25, '18 Mar 18, '18 Apr 8, '18 Apr 29, '18 May 20, '18 Jun 10, '18 Jul 1, '18 Jul 22, '18 Aug 12, '18
Figure 2: Project Gantt chart
(Source: Created by the author)

8. Problem Management Plan for the Project
8.1 Problems in Project Assumptions
The problems in the project assumptions are,
1) The system developed would not be compatible with the ongoing process of the
Boeing’s Aeroplane Manufacturing
2) The overall cost of the project would exceed the provided budget due to the shortage
of the resources
3) The project activities would not be completed in the estimated time duration due to
any technical or resource usage issues
4) The working capacity or performance of the machines developed would not meet the
standard quality of the organization.
5) The design developed for the system implementation with the aeroplane
manufacturing would not be feasible for the organization
6) The team members would tend to form divergence in ideas and it would cause a rift
among them.
8.2 Mitigation Strategies for the issues identified
The mitigation strategies for the identified issues of the project are,
1) The proper testing methods would be helpful for overcoming the system
incompatibility issues
2) The provisional budget resources can be used for overcoming the shortage of the
resources in the project

23LOGISTICS AND OPERATIONS MANAGEMENT
3) The proper scheduling methods such as Calender or Ms-Project should be used for
ensuring the effective project schedule
4) The quality management plan should be used for developing effective project
outcomes
5) The approach of SDLC should be implied for designing the system implementation
with the aeroplane manufacturing
6) The conflict management and communication management plan should be used for
overcoming the difference in opinion among the project team members
9. Conclusion and Recommendations
From the above report it can concluded that there should be sufficient amount of effort on
the part of the company representatives to work on the Boeing 777X. The proper quality
management and supply chain management strategies need to be implemented so that the aim of
the company to achieve global superiority by the year 2020 can be realized.
It is desired that the company keep the market competition in mind while tackling its
strategies and help in the overall benefits to its branding and image. The company needs to work
towards its goals in such a way that they can retain as well as expand the customer base.
The assignment developed had used the concept of the project management and
technological development factor. The use of the effective project management operations had
helped for overcoming the probability of system development methods. The report has covered
the project scheduling methods, work breakdown structure, risk assessment process, and
stakeholder management process for ensuring the complete project management plan.

24LOGISTICS AND OPERATIONS MANAGEMENT
Use of SDLC: SDLC methodology could be used for implementing the design
development methodology and it would imply the management of the improved processes. The
SDLC methodology would be helpful for forming the correct design for the system.
Implement Waterfall Approach: The use of Waterfall methodology would allow the
development of the effective project schedule and it would help in overcoming the specific
project operations.

25LOGISTICS AND OPERATIONS MANAGEMENT
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