Unified Communication Implementation at Boeing: Benefits & Security

This case study examines the implementation of unified communication (UC) at Boeing, a global aerospace company with a large, geographically dispersed workforce. It highlights the security mechanisms employed to protect UC systems, such as VPNs and firewalls, particularly in sensitive military applications. The study outlines the benefits Boeing has experienced, including improved employee communication, increased productivity, and cost savings in audio conferencing. Furthermore, it proposes additional UC capabilities, such as enhanced customer support communication and data migration to UC vendor portals, to further improve efficiency and flexibility. The analysis references academic sources to support its claims regarding UC benefits and security measures.

Running head: UNIFIED COMMUNICATION
UNIFIED COMMUNICATION
Name of the Student:
Name of the University:
Author Note:

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UC security mechanism at military:
Virtual teams at Boeing are considering implementing UC security mechanism in the
military field. There are some mechanism related to the UC mechanism that can be implemented
in order to maintain the security and integrity.
Some of these mechanisms are-
 Using of Virtual Private Network for the remote users- VPN is a private network used to
connect the internet with the remote users (Verma et al.,2017). There are several
advantages of using VPN in as it ensures security in case of exchange of data. Apart from
that the source of information can be distributed among all the members of the team.
 Use of properly configured firewall- A properly configured firewall can restrict the data
coming from the unknown resource (Kalogridis et al.,2014). The firewall in the system
will allow the resources coming from the authorized and reliable sources from ITSP or
VoIP.
 System update- In order to maintain a secured communication between the two remote
users, the system needs to be updated. The update of a system enables that the software is
up-to – date and all the possible bugs are fixed along with the installation of the current
security patch. These things can make a system more secured.
UC benefits of Boeing-
 The main advantage Boeing has enjoyed after the implementation UC is the improvement
of communication between the employees of the company and the team members

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(Gonzalez,2016). Employees at the remote location can contact with the other employees
and can share real time information.
 Increased productivity and the efficiency is the another improvement Boeing has faced
using the UC. The IP coverage network along with the UC capabilities has helped it to
rein the cost of audio conferencing. The overall review received from the employees of
Boeing about is UC is very positive.
Proposed UC capabilities and their benefits:
Though the UC facilities are not implemented in the Boeing partially, other facilities can be
avail from the UC.
 Enhancement of the communication: Internal communication has been improved already
by the application of UC (Frederiksen et al., 2015). Communication between the support
team and the consumer can be enhanced through the UC.
 Migration of the resources: The current data can be migrated to the portal of the UC
vendor provider in order to maintain the efficiency and the flexibility.

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References
Frederiksen, T. K., Keller, M., Orsini, E., & Scholl, P. (2015, November). A unified approach to
MPC with preprocessing using OT. In International Conference on the Theory and
Application of Cryptology and Information Security (pp. 711-735). Springer, Berlin,
Heidelberg.
Gonzalez, G. (2016). DIVIDE OR CONVERGE?. Journal of Information Technology
Education: Discussion Cases, 5(1).
Kalogridis, G., Sooriyabandara, M., Fan, Z., & Mustafa, M. A. (2014). Toward unified security
and privacy protection for smart meter networks. IEEE Systems Journal, 8(2), 641-654.
Verma, N. K., Sharma, T., Maurya, S., Singh, D. J., & Salour, A. (2017, June). Real-time
monitoring of machines using Open Platform Communication. In Prognostics and Health
Management (ICPHM), 2017 IEEE International Conference on (pp. 124-129). IEEE.