Project Charter for Book House E-Commerce Site and App

This document presents a comprehensive project charter for the re-engineering of the Book House e-commerce site and mobile application. The charter details the project's vision, mission, goals, and objectives, which include enhancing user experience, expanding the customer base, and improving customer engagement. The project scope encompasses initiation, planning, UI design, back-end development, coding, testing, implementation, and end-user training, all within a budget of $800,000 and a six-month timeframe. The project will utilize the agile SCRUM methodology, with a focus on iterative development and customer feedback. The charter outlines the project's governance structure, roles, and responsibilities, including the Project Manager, developers, testers, and external consultants. Success criteria are defined, focusing on budget adherence, timely completion, positive customer feedback, and the absence of defects. The project schedule is broken down into six sprints, each with defined start and end dates, and the charter includes references to relevant literature supporting the project's approach.

Book House E-Commerce Site & Mobile App Re-Engineering
Project Charter

Project Charter
Table of Contents
Project Title...........................................................................................................................................2
Authorization, Start & Finish Dates.......................................................................................................2
Project Manager Details........................................................................................................................2
Project Vision........................................................................................................................................2
Project Mission......................................................................................................................................2
Project Goals & Objectives...................................................................................................................2
Project Scope.........................................................................................................................................2
Assumptions & Constraints...................................................................................................................3
Success Criteria.....................................................................................................................................3
Summary of Project Budget...................................................................................................................4
Summary of Project Schedule...............................................................................................................4
Summary of Project Management Methodology...................................................................................6
Governance............................................................................................................................................6
Roles & Responsibilities.......................................................................................................................7
Sign-Off Section....................................................................................................................................7
References.............................................................................................................................................8
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Project Charter
Project Title
Book House E-Commerce Site & Mobile App Re-Engineering
Authorization, Start & Finish Dates
The start date for the project is 13th August 2018 and the finish date is 19th April 2018.
Project Manager Details
The name of the Project Manager is PM and the contact details are [e-mail]
Project Vision
The project’s vision is to enhance the user site & application functionality and visual appeal
for improving the end-user experience and satisfaction (Juricek, 2014).
Project Mission
The mission of the project is to expand the customer base for the book house and enhance the
customer engagement and experience of the existing customers.
Project Goals & Objectives
The goals and objectives of the project are as listed below:
 To re-engineer the e-commerce site and mobile application of the book house for
enhanced user experience.
 To design and develop the site and the app as per response web design principles for
enhanced usability and end-user satisfaction (Venkatachalam, Rajkumar, Selvanathan
& Karthick, 2017).
 To complete all the project activities under a budget of $800,000.
 To finish all the project activities in a total timeframe of six months.
Project Scope
The following activities will be included in the scope of the project:
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Project Charter
 Initiation activities to determine the feasibility of the project and submission of the
project charter to get the project authorized.
 Planning of all the project areas and elements and collection of the requirements and
data sets for the project.
 UI Designing of the site and the mobile app for the book house.
 Back-end activities comprising of database and network connectivity (Tkachenko &
Sivokoz, 2017).
 Coding of the new website and mobile application for the book house and unit testing
of the code developed.
 Testing of the newly developed site and app.
 Implementation of the site and app on the network server, management of changes,
and improvement as per the review comments.
 End-user trainings
 Documentation and closure activities
The project scope will not cover the marketing activities for the newly developed e-
commerce site and mobile application for the organization.
Assumptions & Constraints
 The funds for the project tasks and activities will be provided by the Project Sponsor.
 The workstations will be ready before the beginning of the first sprint.
 The project will be completed in the estimated budget of $800,000 and estimated
schedule of six months.
Success Criteria
The success criteria of the project are as listed below:
 Negligible gaps between the actual and estimated values of the project costs through
the method of earned value analysis.
 Negligible gaps between the actual and estimated values of the project costs through
the method of earned value analysis.
 Absence of any open defects at the end of the sixth sprint (Gurahoo & Salisbury,
2018).
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 Positive customer feedback at the end of every sprint and after the acceptance testing
of the site and mobile application.
 No pending requirement in the sprint backlog and product backlog for the project
Summary of Project Budget
The total budget allocated for the project is $800,000. The budget includes the cost of
resources as Project Manager Costs, costs of four developers, and two testers. It also covers
the costs of external resources as content consultant, and advertising consultant. Cost of
licensing the site and mobile app along with the cost of tools and equipment is included in the
budget (Dingsoyr, Nerur, Balijepally & Moe, 2012).
There will be design, development, and testing tools needed for the project covering
Microsoft Visual Studio, Selenium, Bugzilla, Microsoft Visio, and Invision Studio.
Summary of Project Schedule
The project will be completed in a total duration of six months.
There will be six sprints involved in the project with their start and finish dates as listed in the
table below (Mahnic, 2011).
Sprint Start Date End Date
1 13th August 2018 6th September 2018
2 7th September 2018 24th October 2018
3 12th October 2018 14th December 2018
4 15th December 2018 1st February 2019
5 4th February 2019 26th March 2019
6 12th March 2019 19th April 2019
The detailed schedule of the project is as depicted in the table below.
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Summary of Project Management Methodology
The project management methodology that will be used to manage the project tasks and
activities along with all of the project areas will be agile SCRUM methodology for project
management.
It is an adaptive and ad-hoc methodology that will provide the Project Manager with a
flexible outlook for the project. There may be many changes that may be requested for the e-
commerce cite and the mobile application in terms of the functional requirements, UI details,
and other technological enhancements. These changes will be easy to incorporate and handle
with the use of agile SCRUM methods. The project will be carried out in a total of six sprints
with short-term goals for each of these sprints (Pope-Ruark, 2014). The customer feedback
will also be collected at the end of the sprint to have the end product designed as per the
customer requirements and expectations.
The e-commerce site and mobile application that will be designed and managed using the
agile methodology will come out to be scalable.
Governance
The internal project governance will be carried out by the Project Manager and the internal
senior management. There will be reviews conducted and guidelines provided to the
members of the project team. The Project Manager will also facilitate a daily team meeting in
the morning to understand the project progress, issues, and to brief the team for the activities
to be completed (Rajasekaran, 2015).
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The external governance will be carried out by the Project Sponsor through reviews and
external audits.
Roles & Responsibilities
Project Manager will be responsible for managing the project sprints and ensuring that the
project progress is made as per the schedule, budget, and best practices. Initial planning and
analysis will be done by the resource along with the closure tasks.
There will be four developers and two testers involved with the project to carry put the
designing, development, testing, and implementation activities. The external content and
advertising consultants will assist the internal team during the execution of these activities.
Sign-Off Section
Project Sponsor
Date:
Signature:
Comments:
Approval/Sign-Off: Yes/No
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Project Charter
References
Dingsoyr, T., Nerur, S., Balijepally, V., & Moe, N. (2012). A decade of agile methodologies:
Towards explaining agile software development. Journal Of Systems And Software,
85(6), 1213-1221. doi: 10.1016/j.jss.2012.02.033
Gurahoo, N., & Salisbury, R. (2018). Lean and agile in small- and medium-sized enterprises:
Complementary or incompatible?. South African Journal Of Business Management,
49(1). doi: 10.4102/sajbm.v49i1.11
Juricek, J. (2014). Agile Project Management Principles. Lecture Notes On Software
Engineering, 172-175. doi: 10.7763/lnse.2014.v2.117
Mahnic, V. (2011). A Case Study on Agile Estimating and Planning using Scrum. Electronics
And Electrical Engineering, 111(5). doi: 10.5755/j01.eee.111.5.372
Pope-Ruark, R. (2014). Introducing Agile Project Management Strategies in Technical and
Professional Communication Courses. Journal Of Business And Technical
Communication, 29(1), 112-133. doi: 10.1177/1050651914548456
Rajasekaran, V. (2015). Issues in Scrum Agile Development Principles and Practices in
software development. Indian Journal Of Science And Technology, 8(35). doi:
10.17485/ijst/2015/v8i35/79037
Tkachenko, I., & Sivokoz, K. (2017). Using Flexible Technologies Agile and Scrum for
Managing Project Stakeholders. Upravlenets, 68(4), 85-95. doi: 10.29141/2218-5003-
2017-6-4-10
Venkatachalam, A., Rajkumar, S., Selvanathan, N., & Karthick, K. (2017). Agile SCRUM
The Revolution in IT Industry. SSRN Electronic Journal. doi: 10.2139/ssrn.3126726
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