Report: Analysis of Dawson Creek Recycling & Bottle Depot (MGMT 204)

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This report provides a comprehensive analysis of the Dawson Creek Recycling & Bottle Depot, a company specializing in recycling processes. The report begins with an executive summary outlining the company's background, vision, and mission. It then delves into a detailed examination of the company's human resource management practices, addressing challenges in recruitment, selection, training, and employee benefits. The report highlights the company's strengths, such as its reputation and focus on environmental sustainability. It also identifies areas for improvement, including the need for more structured training programs, clearer harassment policies, and improved employee incentives. The analysis includes recommendations for enhancing the company's operations, employee satisfaction, and overall success. The report also discusses the advantages and disadvantages of the analysis and the interview process, offering a balanced perspective on the study. Overall, the report provides valuable insights into the company's operations and offers practical suggestions for its continued growth and development.
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Running Head: DC RECYCLING&
BOTTLE DEPOT
1
Dawson Creek Recycling& Bottle Depot
Pardeep Singh Wahra: 0062213
Jeetinder Singh Gulati: 0063485
Maneet Singh: 0062232
Harpreet Singh Bhatia: 0063379
Amrit Kaur Saini: 0063557
MGMT 204
Amna Khaliq
April 07, 2019
Word Count: 1960
APA
https://prezi.com/view/AYHTWBrJ3XBiWmHwWrRl
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DC Recycling& Bottle Depot 2
Contents
Executive Summary.........................................................................................................................3
Introduction......................................................................................................................................3
The vision of the Company..........................................................................................................4
Mission.........................................................................................................................................4
Human Resource Management Analysis.........................................................................................5
Recommendation and Suggestions..................................................................................................6
Advantages and Disadvantages of Analysis-...................................................................................8
Pros and Cons of the Interview-...................................................................................................9
Conclusion.......................................................................................................................................9
References......................................................................................................................................10
Appendix........................................................................................................................................11
Appendix Number 1...................................................................................................................11
Appendix Number 2...................................................................................................................12
Appendix number 3....................................................................................................................13
Appendix Number 4...................................................................................................................14
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Executive Summary
This report describes the company which deals with the recycling process. It is called as
Dawson Creek Recycling and Bottle Depot. It is owned under the partnership, led by Jeremy and
his wife Brandy Beyer. It collects the cans, bottles and metal waste of the Dawson Creek city.
Their main aim is to recycle these items to make the city cleaner and more beautiful. They
provide some of the health benefits to their employees. It is a well-reputed company where never
incident happened related to any issues such as sexual harassment. However, according to their
company policies they give verbal warnings first, and then give the written letter and at last
provide him/her the suspension letter if the problem still persists. Their future goal is to expand
more business in the city. .
Introduction
This information is taken from an interview with Brandy Beyer on April 02, 2019, Dawson
Creek Recycling and Bottle Depot recycle the household waste that we create every day. This
company accepts cans, bottles, cardboard, scrap metal waste, and other recycling products. They
collect all the recycling waste of the Dawson Creek then process the recycle waste by dividing
into categories for the further process (Beyer, personal communication, April 02, 2019).
History
Recycling was introduced in the year 1970 (Grabianowski, 2007). During those times
recycling at a significant level was very rare, but with time it became an important practice to
make environment pollution free. As the era of industrialization was increasing at a very
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DC Recycling& Bottle Depot 5
alarming rate, goods (bottles or cans) cannot be made so quickly. Thus, recycling was considered
as the best method to get such goods, and it is also a profitable business.
Recent Owners
This information is taken from an interview with Brandy Beyer on April 02, 2019,
Jeremy and his wife Brandy Beyer are having a partnership in the company. They are running
the recycling and bottle depot in a partnership. Jeremy was studying in college when he got a job
as a part-time worker in this company. As he worked hard and was a reliable worker, so with
time, he was given the ownership, and he accepted. Now he runs the whole company with the
other twelve employees (Beyer, personal communication, April 02, 2019).
The vision of the Company
The vision of this recycling company is to be the most reputed, dedicated company along
with being best in the recycling business (Beyer, personal communication, April 02, 2019).
Mission
To provide a clean environment for the people of Dawson Creek by recycling the bottles,
cans, and metals (Beyer, personal communication, April 02, 2019).
JOB DESCRIPTION
This information is taken from an interview with Brandy on April 02, 2019, Workers in
this company work at either front or back position. Their job is to count the containers, know the
different types of bottles such as glass bottles, PET bottles, and HDPE bottles and store and
divide the recyclable products for the further process (Beyer, personal communication, April 02,
2019).
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DC Recycling& Bottle Depot 6
Human Resource Management Analysis
There are numerous challenges that are faced by the Dawson Creek recycling and bottle
depot in terms of a human resource. Such as recruitment and selection of appropriate applicant,
maintain emotional and physical stability of employees, maintaining the good and trustworthy
relationship between management and employees, employee’s training and development,
compensation, performance appraisal, solving any conflict between workers and owner regarded
to any issues (Human Resource Management Challenges, 2011). Human resource department is
a significant part of any organization because it is their responsibility to check how many people
they need more on work, deciding hiring process, and conducting a survey on employees, so they
find an employee is suitable for appraisal or incentive or promotion in the firm (Maythew, 2019).
Recruitment & Selection:
This information is taken from the website of Villanova University, DC Recycling and
bottle depot face challenges when there is a need for more employees. Recruitment is an arduous
task for DC recycling and bottle depot, as it is the process of convincing the applicants for
applying for the job especially in a contaminated environment. It is one of the difficult tasks of
the HR department to place the right candidate in the right place (Human Resource
Management Challenges, 2011). Dawson Creek recycling bottle depot mostly post their job
openings on social media or by word of mouth. There might be no easy way of hiring the right
people at the right place, but with a change in hiring policies, they can find the solution of this
problem up to some extent.
Training and Development
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The experienced or trained workers train the new workforce by shadowing and
explaining the proper procedure that is required at each phase. There are no designated training
programs in the firm, so the employees get more knowledge about the work like what they are
doing, what is proper way pursing tasks, and how to handle any dangerous situation at the
workplace phase (Beyer, personal communication, April 02, 2019). By developing some training
programmes for new employees, it a lot easy for the company to handle this challenge.
Benefi ts/Compensati on
This information is taken from an interview with Brandy Beyer on April 02, 2019, Not only
dental and medical benefits are provided by the company to permeant employees. but also fueled
their part-time as well permanent or full-time employees by giving them little incentives like
bonuses and free pizza or ice cream party whenever the till is balanced or when they work hard
(Beyer, personal communication, April 02, 2019).
HR Compliance Issues
This information is taken from an interview with Brandy Beyer on April 02, 2019, the
company must follow state and federal compliance. It includes fair pay, equal pay
discrimination, racism, harassment. The management of DC recycling and bottle depot follow
the regulations by regularly checking the updates on new regulations (Beyer, personal
communication, April 02, 2019).
Recommendation and Suggestions
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DC Recycling& Bottle Depot 8
This information is taken from an interview with Brandy Beyer on April 02, 2019, the
company overall is doing well. After having one on one conversation while interviewing, we
came to know that it was bought by one of the employees working inside. He tried to leave quite
a few times, but owners keep on giving him raise in the urge to stay and then after a while he
ends up buying this business. It is a family-owned business. They are always continually facing
the staff problems not having enough employees in the work area (Beyer, personal
communication, April 02, 2019).
Not only interviewing company officials but also after getting into a conversation with
employees, we discovered that there are not many incentives and benefits that they provide to
them. The medical benefits are only to be offered to long term or permanent type of employees,
not to the part-time as well as full-time workers (Beyer, personal communication, April 02,
2019). The back and front sides are entirely different. The front side seemed to be organized and
not very clean because of the open garbage of bottles lying over there waiting to get separated
and tested, whereas the back side containing bottle dumps and big bailers and recycle bins, and
huge storages are kind of messy and little unclean pointing towards the hygiene factor a bit. The
employees are usually untidy because of the nature of the work that makes their clean clothes get
dirty and make them look unorganized and ugly that creates a terrible impression on the
customers. They are not fully aware about harassment policies and guidance to handle such a
situation if it occurs.
According to the one partner of business Brandy Beyer, Such kind of things are silly and
never happened to us, so we do not know much (Beyer, personal communication, April 02,
2019).
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DC Recycling& Bottle Depot 9
So this is not an answer to the pointed question. The answer to the question should be a
proper explanation of the company’s harassment policy which according to my examination they
do not have it appropriately written in their rule book.
After considering most of the aspects focusing mainly on the interview and general
conversation with employs and people we come up with some specific recommendations for this
business which are as follows.
The fair & equal employee’s satisfaction (incentives, tips, medical, sometimes paid
holidays, stat pays, overtime pay)
The proper environment arrangements (clean, organized, hygiene and tidiness)
Proper rules and policies (harassment policy, compensation)
Focus on small staff but earn credibility to have them reliable with the business or
workplace.
Advantages and Disadvantages of Analysis-
Advantages-
When we interviewed with the one partner of Dawson Creek Recycling &bottle Depot
then we came up with some challenges, problem faces by the company. We find some of the
possible solutions for the problem that will help their company be more successful only because
of our analysis for the company.
As Dawson Creek Recycling &bottle Depot is owned by two partners and their
business is only operating in Dawson Creek, so it is easy for them to handle and manage the
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DC Recycling& Bottle Depot 10
business also after taking interview we find that their company follows the organic
organizational structure (Beyer, personal communication, April 02, 2019). Organic
organization structure means having freedom of speech that means employees do not have to
pass their message by following the chain of command they can send or talk directly with
management or owner (Hunsaker, 2018). So they will have proper knowledge of what is
happening in what department of the company because of all the employees who were working
there report directly to them. The company. Employees can talk about any problem or any
suggestion they want to give to the company for more be successful.
Disadvantages-
When our team visited at dc recycling& bottle depot, then we notice some disadvantages
of the company like a lack of communication. Employees are not adequately communicating
with each other even by having the Organic organizational Structure. So, with proper
communication it is easy for them to handle the consumers, even it will helpful for the owners to
maintain a proper internal business relationship.
Secondly, as their business is operating on a small scale, so they provide less
consideration on their online website. By maintaining the website, it will be helpful for the
public to get know about the history of the company, the company provides the vision and
mission of the company, what are the facilities and services.
Pros and Cons of the Interview-
Pros
One of the partners in the business is a friend of one of our group members. So that is
very helpful for us to get time for the interview and even in the interview she described
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DC Recycling& Bottle Depot 11
everything in her business and how all the process of recycling is done. Moreover, by doing the
interview in person, we get some inside information about the business that is great for us.
Cons-
As far there are no cons of the interview that we have noticed like even we have limited
time for the interview, the interviewee describes everything for the business.
Conclusion
It had estimated that the population of Dawson Creek was around 11,574 in the year 2016
(2016 Census of Population, 2017). It is increasing day by day due to internationals and expands
in the oil industry. The increasing population gives rise to the utilization of plastic bottles,
aluminum cans, cardboard, and other recyclable products. That is undoubtedly harmful to the
environment in Dawson Creek and as well the planet. To save or prevent the planet, for the
future, recycling is necessary as it saves energy consumption and reduces the demand for raw
material. DC recycling& bottle depot is contributing to saving the world’s environment and
providing employment to the people. Almost every firm have some problems, difficulties but
that issues can be removed by following the rule and regulation, setting some standard and be
open to receive& listen to new ideas
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References
Grabianowski, ED. (2007, August 17). How Recycling Works. howStuffWorks. Retrieved from
https://science.howstuffworks.com/environmental/green-science/recycling1.htm
Hunsaker, Emily. (2018, December 10). Mechanistic Vs. Organic Organizational Structure.
Bizfluent. Retrieved from https://bizfluent.com/facts-7642894-mechanistic-vs-organic-
organizational-structure.html
Mayhew, Ruth. (2019, January 25). Six Main Functions of a Human Resource Department.
Small Business. Retrieved from https://smallbusiness.chron.com/six-main-functions-
human-resource-department-60693.html
Statistics Canada. (2017, November 29). 2016 Census of Population. Retrieved
fromhttps://www12.statcan.gc.ca/census-recensement/2016/dp-pd/prof/details/page.cfm?
Lang=E&Geo1=POPC&Code1=0217&Geo2=PR&Code2=12&Data=Count&SearchText
=Dawson
%20Creek&SearchType=Begins&SearchPR=01&B1=All&GeoLevel=PR&GeoCode=02
17&TABID=1
Villanova University. (2011, March 11). Human Resource Management Challenges. Retrieved from
https://www.villanovau.com/resources/hr/human-resource-management-challenges/
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