Bounce Fitness: Business Objectives, Communication, and Compliance

This assignment solution provides detailed answers to questions about Bounce Fitness, a premier fitness center in Australia. It identifies and explains characteristics of critical thinking concepts and approaches, business objectives, communication processes, job training plans, and personal development procedures within the organization. The solution also examines learning environments and systems, legislative requirements related to customer relationship management and staff recruitment, and evaluates the reliability of sources for market research and bomb threat procedures. The assignment leverages information available on the Bounce Fitness website to provide comprehensive and well-supported answers. Desklib provides similar past papers and solved assignments for students.

Short Answer Questions
Question 1
Identify one characteristic for each critical thinking concept listed below. Briefly explain how
each element is used in each image.
Critical Thinking
Concept Characteristic Explanation on How Each
Characteristic is Used in Each Concept
a. Clarity for having proper
guidance
Clarity is essential in words,
actions, and strategies to get better
results. The concept of clarity is
necessary which will make an
employee effective. The leaders or
managers will be able to provide
guidelines and instructions
undoubtedly.
c. Accuracy analyzation of
ideas
The concept of accuracy is
essential. The ideas and analysis of
employees must be accurate to meet
the client's needs in bounce fitness.

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Question 2
Identify one characteristic for each critical thinking approach listed below. Briefly explain how
each element is used in each direction.
Critical Thinking
Approach Characteristic
Explanation on How Each
Characteristic is Used in Each
Approach
a. Analysis ability to analyze
something new and
efficient.
The ability to carefully
examine something, whether it is a
problem, a set of data, or a text.
b. Synthesis analysis and
evaluation
Synthesis is analyzing the
research and ideas you have
gathered and putting them in your
thought to share
c. Evaluation questioning and
evaluating information
Evaluating information is a
complex but essential process.
People can use the CRAAP test to
help determine if sources and
information are reliable.
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Question 3
Bounce Fitness is a premier fitness center with four centers across Australia. Its head office is
currently located in Cairns, Queensland. Access the link below to learn more about Bounce
Fitness.
Bounce Fitness Homepage
https://bouncefitness.precisiongroup.com.au/
Identify three business objectives of Bounce Fitness. Access Bounce Fitness' business objectives
in the link below.
Business Objectives and KPI
https://bouncefitness.precisiongroup.com.au/infrastructure/business-strategy-and-planning-
documents/
a. Generate a 10% increase in sales through boosting gym membership sales leads
by the end of the fiscal year
b. Increase market penetration by 15% through the utilization of marketing
strategies every quarter
c. Decrease customer acquisition costs by 4% every two quarters through the
implementation of the USP strategy
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Question 4
Identify the three communication processes used in Bounce Fitness. Briefly explain the
procedures for each identified process. Access the link provided below to access Bounce Fitness's
Communication Processes.
Communications Process
https://bouncefitness.precisiongroup.com.au/policies-and-procedures/administrative-policy-
procedures/
Process Explanation
a. Setting daily
reminders for meetings
Send a meeting reminder to relevant members
of staff through their Bounce Fitness Gmail account
b. Contacting staff
members in the event of a
delivery
If no payment or proof of identity is required,
reception staff accepts the package and leaves a tagged
Slack message in the team channel for the relevant staff
member.
c. Contacting staff
members in the event of
missed phone calls
If a staff member misses a phone call, reception
staff sends a private Skype message to the relevant staff
member. The letter must include details of the caller.
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Question 5
Answer the guide questions below about Bounce Fitness's Job Training Plan. Access the link
below to answer the guide question.
On the Job Training Plan
https://bouncefitness.precisiongroup.com.au/policies-and-procedures/human-resource/
a. Identify one reason why the task must be presented to the trainee.
Trainees can learn tasks only if they can practice them repeatedly while under supervision.
b. Identify one reason why the trainer must try out the trainee's performance.
The impact of training on a trainee's performance and behavior to determine the
effectiveness of a training program must be essential for the trainee's performance.
c. Identify one reason why the trainer does a follow-up.
Trainers responsible for the training plans will benefit from this discussion of the need for a
connexion between new learning and a training process.
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Question 6
Answer the guide questions below about Bounce Fitness's Personal Development Procedure.
Access the link below to answer the guide questions.
Personal Development Procedure
https://bouncefitness.precisiongroup.com.au/policies-and-procedures/human-resource/
a. Describe the appraisal process.
The performance appraisal process is defined as a process under which periodic
assessment is undertaken to evaluate an employee's performance.
b. Briefly explain the training courses available for personal and managerial skills.
 Effective Delegation
 Growth Team Management
 Communication Skills
 Management Skills
c. Identify how employees can participate in an external course of study.
External training is conducted by experts or influencers from outside of your company.
Employees can participate by having or developing relationships with suppliers who
brought new information on the product or feature before their competitors.
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Question 7
Briefly describe how each learning environment listed below may be used in an organization.
Learning Environment Description
a. Classroom Learning Classroom management is essential because it
directly affects the learner's ability to learn
and your teaching ability. It impacts a trainer's
ability to be effective and ENJOY teaching.
Most importantly, a well-managed classroom
highly impacts students' academic success.
b. Distance Learning Organizations are increasingly adopting
distance learning methods to train and
develop their employees. Despite the
widespread use of these methods, little
research has been done regarding their
effectiveness. There are several methods of
distance learning
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Question 8
Complete the table listed below.
 Identify two learning systems that can be used for the listed organizational learning environment.
Learning systems are the different ways to deliver learning using each learning environment listed below. (e.g., In-House Training can use a
classroom learning environment.)
 Briefly describe how each learning system is used in an organization.
Learning Environment Learning System Description of Use in an Organisation
a. Classroom Learning i. Auditory learning
Implementing offline classroom learning is one of the
most effective ways of teaching the students about a
particular set of skills. This is one of the most effective
ways of knowledge, which directly helps the employees
and individuals learn the areas in which improvements
can be made. This is one of the most used forms of
knowing where the instructor provides the learners
with a series of learning aid delivered in an audible
form. The company must use different settings of audio
aids to teach the individuals a specific collection of
information. This is one of the most used forms of
learning, which helps derive productivity in the work
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that the individuals deliver.
ii. Visual learning
Visual learning is one of the significant areas that helps
the learner develop cognitive knowledge in the
learner's mind. This is another aid which instructor can
use in order to teach the learners with different set of
areas through which the individual can make
improvements. Further this is another aid which can be
used along with the auditory learning so that the
learners develop an understanding of the area in which
they currently lack. Further, the individual needs to
learn about the organization and team's areas presently
lacking. Several areas can be impacted by the learning
sessions so that the individual develops a brief
understanding of the areas in which they are required
to make progress.
d. Distance Learning i. Kinesthetics learning
Further, the business must develop techniques through
which data can be effectively communicated to the
learners. This is different from the regular learning
sessions as the communication is designed online. This
is another area that the instructor can use while
delivering information during online communication
sessions.
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ii. Visual learning Visual learning is one of the significant factors
affecting distance learning programs. These learning
sessions are centered around delivering information
using different media that provide teaching online.
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Question 9
Complete the table below:
 Identify two requirements for the legislation below related to Bounce Fitness' Customer Relationship Management Policy and Procedures.
 Briefly explain how the identified requirements are related to the Bounce Fitness procedure.
Access the links below:
 Customer Relationship Management Policy and Procedures
https://bouncefitness.precisiongroup.com.au/policies-and-procedures/customer-relationship-management/
 Privacy Act 1988
https://www.legislation.gov.au/Series/C2004A03712
You must access the latest version of the Privacy Act 1988.
Legislation Requirement Explanation
Privacy Act 1988
This act has bound to protect their customers'
personal information against any misuse, theft,
unauthorized access, and disclosure.
To promote and protect individuals' privacy and
regulate Australian Government agencies and
organizations.
Protecting the handling of personal information about
individuals
Restrict first-party access, right of disclosure,
right of amendment, establish of fair information
practices
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