Bounce Fitness: A Comprehensive Organizational Development Plan Report

This report details an organizational development plan for Bounce Fitness, focusing on leadership and management strategies to standardize operations. It examines stakeholder management, communication plans, and training programs necessary for implementing changes. The report includes an analysis of stakeholder objectives, communication strategies, and training methodologies. Furthermore, it addresses conflict resolution within teams through brainstorming and problem-solving techniques. The report also presents meeting minutes, outlining key discussion points and action items for the successful execution of the development plan. The plan aims to improve the working of Bounce Fitness by standardizing operations, enhancing consumer satisfaction, and adapting to technological advancements in the fitness industry. The report highlights the importance of effective communication and training to ensure that all stakeholders understand and support the proposed changes.

LEADERSHIP AND
MANAGEMENT

Table of Contents
Table of Contents.............................................................................................................................2
INTRODUCTION...........................................................................................................................3
MAIN BODY...................................................................................................................................3
Organizational development plan...............................................................................................3
TASK 2............................................................................................................................................7
Brainstorming/ mind map...........................................................................................................7
TASK 3............................................................................................................................................8
CONCLUSION..............................................................................................................................10
REFERENCES..............................................................................................................................11

INTRODUCTION
Leadership and management is the most important thing for the business in order to
effectively manage the business to gain competition advantage. Leadership is defined as
directing people to work in accordance with the objectives of business and try to attain them
(Harris and Jones, 2018). On the flip side management is defined as getting things done from
others in effective and efficient manner. The present report will highlight the organizational
development plan of Bounce Fitness in order to manage the changes in effective manner. Further
this will discuss the mind map including managing conflicts within the team. Further in the end
meeting will be conducted in order to evaluate and discuss the organizational development plan.
MAIN BODY
Organizational development plan
Introduction to purpose of organizational development plan
The Bounce Fitness is trying to implement the change of standardising the manner in which the
centre operates. This is particularly because of the reason that there were many different
complaints coming and because of this reason the change of standardisation was initiated. This
development is necessary as this will assist in managing the change in effective manner and will
improve the working of Bounce Fitness. Further any resistance to change will be addressed in a
manner by explaining the benefits of this to the person not accepting the change.
Organization development scope
 Stakeholder management
This is very much essential as if the stakeholders of Bounce Fitness will not be happy with the
change then this will affect the working to a great extent. This is essential because of the reason
that if the company will not take care of the need of stakeholder then they will not be happy and
will not like to deal with the company (Diamond and Spillane, 2016). The major stakeholder and
their interest within Bounce Fitness is as follows-
Name Awareness Degree of
support
Influence Plan
Management High Continuously
support Bounce
Fitness in taking
High The plan is to
motivate
management of

all decisions company to
adapt to this
change in
effective manner
as this is
essential for
better working
and attracting
more consumers.
The plan is to
stimulate
management to
take positive
decision for
betterment of the
Bounce Fitness.
Trainer High This is the main
supporter in the
management fo
the company and
attracting of
consumer. The
major reason is
that if the trainer
will not be
effective then
consumer will
not get attracted.
High The plan is to
influence the
trainer to adapt to
standardisation
as this will assist
them in
providing more
training with
assistance of
machines being
included after
standardisation.
The trainer can
be motivated
with help of

providing
financial and
non- financial
motivators so
that they will
adapt to these
changes.
Consumers High Consumer
supports the
company by
paying amount
for the services
they have
gathered.
High The major plan
for attracting the
consumer by
giving them
better offers and
discount so that
they come in
large numbers.
 Communication
This is the most essential thing for the effective implementation of the new change in Bounce
Fitness. Communication is referred to as the exchange of information from sender to the receiver
in the same manner as the sender want to send (Willis, Clarke and O'Connor, 2017). If the
communication will not be effective then this can create miscommunication and problem in the
management of the company. For this the communication plan includes communicating all the
details of the change of standardisation to all the stakeholders. This is important as if the
stakeholders will not know that what changes are being implemented within the company then
this will affect working of company. The information will be provided to all stakeholders by
conducting a meeting and this will be communicated with help of both verbal and written
communication. This is particularly because of the reason that with help of verbal
communication every doubt will be cleared at the same time. Furthermore, with assistance of
managing the information safe and secure the written communication is also used. Further with
help of emails the feedback of the consumer and other stakeholder will be taken in order to check
that whether the idea of standardisation is relevant and proper or not. Further to the reviews and

feedback of the consumer and other stakeholder will be responded in a manner that all relevant
changes will be implemented and others will be acknowledged to the provider.
 Training
This is also the most important and crucial stage of implementing the process of standardisation
at Bounce Fitness (Hassi, 2019). The major reason underlying this fact is that the company is
upgrading to the latest changes and try to use all the latest machines and equipment and for using
this training need to be provided to every stakeholder group. For instance, if management will
not know about the up gradation then they will not be able to take decisions. Further if the trainer
does not know what the machine is then how they will provide training to the consumers coming
to the place. Hence, for this the most important thing is to provide for the training in the intended
manner only to the consumers.
 Stakeholder objective
The major objective here is to communicate all the necessary information relating to the changes
which are intended to be communicated to the required stakeholders.
Further with help of the stakeholder objective every stakeholder will be allocated a position and
role in the implementation of the change in effective and efficient manner. This is particularly
essential as if this will not be managed in effective manner then this will successfully result in
the implementation of the change in intended and expected manner.
Communication objective- here the major objective is to communicate the intended change to
each and every stakeholder analysed above.
Training objective- here all the policies and procedures are being analysed in order to check that
whether these go with the intended change or they need to be modified (Castillo and Hallinger,
2018). This is essential to be discussed as if the stakeholder will not be trained then they will not
be able to implement the change as per the requirement.
a. The major change in this is providing training to the consumer relating to the use of new
standardise machines so that they can effectively use the machines. For this the major skill that
will be required will be easy language, adaptability to changes, patience, proper technical
knowledge and many other related skills (Bounce fitness, 2020). For this on the job training will
be provided as trainer will be trained on their job only that how they have to make use of new
machines.

b. Further it is the responsibility of the management of Bounce Fitness to circulate to every
employee within the company that what changes are being intended in company and how they
will be implemented (Wajdi, 2017).
c. Further it is also the major step for Bounce Fitness to take in order to develop a curriculum for
the proper communication of the intended change with each and every stakeholder. This will
include list of each and every stakeholder and how they will be communicated the information
and their feedback will also be taken for the intended change.
d. Another major intended step in implementation of standardisation change is the post
implementation steps which include the division of work that which work will be done by which
employee and how they will support in the intended changes.
Organization change management approach
This includes providing responsibility to every employee from each department with the
company. This is necessary that all employees cannot be given responsibility and for this the
most important thing is to select one person from every department so that they will be only
responsible for the management of implementation of change. This will include writing of every
team member name and what work they will have to perform and this will be circulated in whole
company so that it can be viewed by every employee.
TASK 2
Brainstorming/ mind map
Managing conflict in team
While people working in team faces many issues and conflicts which need to be resolved. For
this three methods are as follows-
 The first method is to talk with one another so that issue can be resolved.
 Another method is to listen carefully so that any confusion is not created and no conflict
will arise.
 Another method of managing conflict within team is taking guidance from the senior
management (Siren and Gehrs, 2018).
Problem solving method
The three problem solving methods are as follows-
 The major problem is to brainstorm the problem so that solution can be found out.

 Another major problem solving technique is to try to evaluate different alternate
approaches so that new solution can be found for the problem (Arnold, Fletcher and
Hobson, 2018).
 In addition to this another major problem solving method is to bring a facilitator along
who will ensure that there is no problem coming in way of managing business.
Team development
The two methods of team development are as follows-
 The major method is of exercising together and this is because of the reason that when
the people working in team will exercise together then this will increase their
understanding (Wills, 2019).
 Another method is to organize for the informal meeting and function as this will increase
the coordination and relation among the employees in effective manner.
TASK 3
Meeting Minutes Template
Meeting Minutes
Date: Time: Location:
Meeting called
Facilitator
Minute Taker
Attendees
Agenda Item 1
Action Item Person Assigned Deadline Status/Comment
The main agenda of
the meeting is to
Manager of
company
Till the change is
being implemented
Under process as
currently the plan for

implement the
organizational
development plan
within the company change is being
proposed
Discuss in the
meeting
The manager is
being assigned to
make the notes that
which topic are to be
discussed within the
meeting
Duration of the
meeting is the
deadline
The status is when
meeting will finish
the discussion will
also end
Agenda Item 2
Discussion
The discussion will take place on the fact that whether the
change of getting standardisation in Bounce Fitness is a
good idea or not.
Here majority of people are stating that using the standardised machines and equipment in
all the centres will be effective as this will assist the company in providing better services
to the company. But the trainers are not ready for this as if the machines will be used then
this will affect the position of trainer as people will come and use the machines and will
not require trainers.
Agenda Item 3
Discussion The discussion further is to influence the entire stakeholder
to adapt to these changes.
This is the main agenda as if the stakeholders of Bounce Fitness will not be using the
standardisation of machines then this will not upgrade the working of the company. This is
due to the reason that there are many different technologies coming in the business
environment and if these will not be adapted then consumer will not like the working.

Action Item Person Assigned Deadline Status/Comment
set objectives
For this the top
management and
board of directors of
the company will be
assigned the role of
setting objectives
Till the project is
being completed
Under process as
here the objectives
are being set.
Communicate with
the relevant parties
and stakeholders
For this the manager
will communicate all
objective set by top
management to other
department of
company
Within the time
frame of 1-2 weeks
To be completed in
time of 1-2 weeks
Make plan for
providing training to
the employees and
consumers
This will be
provided with help
of hiring of expert
who have
knowledge relating
to machines
This will require a
time frame of 3-4
weeks
Has to be completed
within the time
period of 3-4 weeks
CONCLUSION
In the end it can be concluded that the effective use of leadership and management is very
essential for company in managing its operations. The major reason underlying this fact is that
the company operates in business environment which is very dynamic and ever- changing and if
these will not be effectively adapted then this will affect the working of company to a great
extent. In the present study as well the major change was to adapt to standardisation and for this
the most essential thing is the effective use of leadership and management.

REFERENCES
Books and Journals
Arnold, R., Fletcher, D. and Hobson, J.A., 2018. Performance Leadership and Management in
Elite Sport: A Black and White Issue or Different Shades of Grey?. Journal of Sport
Management, 32(5), pp.452-463.
Castillo, F.A. and Hallinger, P., 2018. Systematic review of research on educational leadership
and management in Latin America, 1991–2017. Educational Management
Administration & Leadership. 46(2). pp.207-225.
Diamond, J.B. and Spillane, J.P., 2016. School leadership and management from a distributed
perspective: A 2016 retrospective and prospective. Management in Education. 30(4).
pp.147-154.
Harris, A. and Jones, M., 2018. The dark side of leadership and management.
Hassi, A., 2019. Empowering leadership and management innovation in the hospitality industry
context. International Journal of Contemporary Hospitality Management.
Siren, A. and Gehrs, M., 2018. Engaging Nurses in Future Management Careers: Perspectives on
Leadership and Management Competency Development through an Internship
Initiative. Nursing Leadership (Toronto, Ont.), 31(4), pp.36-49.
Wajdi, B.N., 2017. The differences between management and leadership. Sinergi: Jurnal Ilmiah
Ilmu Manajemen, 7(1).
Willis, S., Clarke, S. and O'Connor, E., 2017. Contextualizing leadership: Transformational
leadership and Management‐By‐Exception‐Active in safety‐critical contexts. Journal of
Occupational and Organizational Psychology. 90(3). pp.281-305.
Wills, G., 2019. School leadership and management: Identifying linkages with learning and
structural inequalities. In South African Schooling: The Enigma of Inequality (pp. 301-
320). Springer, Cham.
Online
Bounce fitness. 2020. [Online]. Available through:
<http://bouncev1.precisiongroup.com.au/assets/Uploads/bouncedocs/Documents/
organisational-development-plan-template.pdf>