COIT20252 ePortfolio: BPM Concepts, Analysis, and Applications

This ePortfolio provides an overview of key Business Process Management (BPM) concepts, including value chain analysis, operational management, project management, process performance, and the balanced scorecard approach. It highlights the importance of value chain analysis in understanding business values, operational management's role in competitive advantage, and project management's impact on resource organization. The ePortfolio also discusses process performance measurement in BPM lifecycles and the balanced scorecard as a strategic planning tool. The document includes relevant figures and a bibliography, offering a comprehensive review of essential BPM topics. Desklib provides access to a wide array of similar solved assignments and past papers for students.

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Value chain
Analysis?, W. (2019). What Is a Value Chain Analysis?. [online] Business News Daily.
Available at: https://www.businessnewsdaily.com/5678-value-chain-analysis.html [Accessed
2 May 2019].
With the increase in the competition for the unbeatable prices, the exceptional
products along with the customer loyalty helps the businesses in evaluation of the values that
are created by the business constantly. There is significant importance of this aspect of the
this topic in the present business world and it is due to the fact that the value chain analysis
helps in the understanding of the various aspects of the business. This topic is selected for the
evaluation of those aspects. The value chain analysis could assist the organisation in the
obtaining of the enhanced understanding of the crucial capabilities and also identify the
crucial areas for the business process improvement.
Figure: Value chain analysis

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Operational management
Anand, G. and Gray, J. (2017). Strategy and organization research in operations
management. Journal of Operations Management, 53-56(1), pp.1-8.
The global competition has led to the increase in the basic alteration in present
competitive environment of the manufacturing industries. The manufacturing industries are
implementing the changes in the operations management and this is the sole reason why the
evaluation of this topic is done in this section. The firms are required to develop the strategic
objectives using which the company gains the competitive advantage in the business market.
Moreover, for all the manufacturing industries, the increased productivity and the improved
complete efficiency of production line are the major crucial goals. Most of the industries
would tend to discover the accurate formula for ultimate strategy for the productivity
improvement.
Project management
https://www.youtube.com/watch?v=ZKOL-rZ79gs
The project management includes the organization and the planning of the resources
of the company for moving any particular task, duty or any event towards the completion. For
gaining the improved understanding for the project management and understand the various
aspects of the project management, this topic has been chosen. The project management
could include the one time project or any ongoing activity and the resources managed
involves the finances, personnel, technology and the intellectual property. The project
management is frequently associated with the fields in the engineering and the construction
fields as well as recently with the information technology and the healthcare.

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Figure: Project management
Process Performance
Sciencedirect.com. (2019). Process Performance - an overview | ScienceDirect Topics.
[online] Available at: https://www.sciencedirect.com/topics/computer-science/process-
performance [Accessed 2 May 2019].
The process performance measurement is process of the collection, analysis, along
with the reporting of the information related to the performance of the process of any group
of the processes or any particular process. The enabling of the performance measurements for
the processes on all the measureable levels is the essential behaviour of any life-cycle of the
BPM project and it is directly linked with the monitoring, decision making, reporting as the
audits and the process evaluation. The reason why this topic has been selected is because it
provides the idea about the importance of the process management in the BPM lifecycle.

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Balanced Scorecard approach
https://www.youtube.com/watch?v=ZOJNgs-_83g
Balanced scorecard has been considered as the strategic planning and the management
system which is being utilised by the organisation for the communication of the aspects that
they are intending to achieve, the aligning of the daily work which is being done according to
the strategy, prioritising the products, project as well as the services, and the measurement
along with the efficient monitoring of the progress towards the strategic targets. This specific
system performs the task of the connection of the dots among the future strategy elements
like the mission, core values, vision and the strategic focus areas. The role of the balanced
scorecard has to be understood and this is the reason why this topic has been chosen.

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Bibliography
Analysis?, W. (2019). What Is a Value Chain Analysis?. [online] Business News Daily.
Available at: https://www.businessnewsdaily.com/5678-value-chain-analysis.html [Accessed
2 May 2019].
Anand, G. and Gray, J. (2017). Strategy and organization research in operations
management. Journal of Operations Management, 53-56(1), pp.1-8.
https://www.youtube.com/watch?v=ZKOL-rZ79gs
https://www.youtube.com/watch?v=ZOJNgs-_83g
Sciencedirect.com. (2019). Process Performance - an overview | ScienceDirect Topics.
[online] Available at: https://www.sciencedirect.com/topics/computer-science/process-
performance [Accessed 2 May 2019].