COIT20252 BPM E-portfolio: Business Process Management Assessment

This e-portfolio assignment for COIT20252, focusing on Business Process Management, explores various key concepts and strategies. It includes an analysis of the Balanced Scorecard approach, process standardization, functional management, process management, and matrix management structures. The student researched and analyzed these topics, incorporating relevant articles and videos to demonstrate an understanding of organizational processes and structures, performance management, and process analysis. The assignment highlights the importance of strategic goals, process alignment, and efficient management structures in achieving organizational success. The student provides insights into the role of the Balanced Scorecard in focusing on both low-level measures and high-level strategy, process standardization's impact, the benefits of functional and matrix management, and the creation of alignment of processes with strategic goals through process management.

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Name of student
Name of university
Author’s note:

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Balanced Scorecard approach
QuickScore Balanced Scorecard Software. (2019). What is a Balanced Scorecard? A short
and simple guide for 2019.. [online] Available at: https://balancedscorecards.com/balanced-
scorecard/#learn-overview [Accessed 2 May 2019].
This balanced scorecard has been considered as the management system. This is
commonly considered as the method of viewing at the organization that majorly focuses on
the strategic goals of the future. It also assists in the selection of the accurate things for
measuring and this helps in the simplification of reaching to the goals of the organization.
There has been a significant rise in the requirement of this approach and this is the reason
why the topic is selected and analyzed for understanding the role of the balanced scorecard
approach. The major importance of the balanced scorecard approach is the ability of this
approach of focusing on the low level measures and the high level strategy, which makes the
major difference among the rest of the methodologies and the balanced scorecard.
Process standardisation
Pdfs.semanticscholar.org. (2019). [online] Available at:
https://pdfs.semanticscholar.org/8d4a/0b4adfb7a15439033359b58c6fd14fd08408.pdf
[Accessed 2 May 2019].
In this article, it has been discussed that the standardisation and the standards are
playing the extensive part in evolution of the communication technology and the information.
This specific topic has been selected for allowing the enhanced understanding of the role that
is played by the process standardisation in the corporations. The standardisation could be
well-defined as action of the creating as well as record the restricted set of the solutions to the
definite or the possible matching difficulties that are focused at the assistances for party or
the parties that are tangled in the balancing the requirements as well as expecting and

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intending that the solutions would be extensively and constantly utilised during the certain
period of the substantial number of the parties for the individuals who could be significantly
affected.
Functional management
https://www.youtube.com/watch?v=9RGWMoIHImY
There have been the significant confusion and issue of selecting the appropriate form
of the management. The organisation has been grouped by the areas of the speciality within
various functional areas. This topic has been selected as it provides the idea of the importance
of selecting functional management by the organisation and how the corporation could be
benefited immensely. The major advantage of the specific kind of the organisation is that the
employees has the one manager only and therefore it helps in the simplification of the chain
of the command.
Process management
Appian. (2019). What Is Process Management? | Appian. [online] Available at:
https://www.appian.com/bpm/process-management/ [Accessed 2 May 2019].
The major importance of the process management is the creation of the alignment of
the processes with the strategic goals of the organisation along with the proper designing as
well as the implementation of the process architectures and the establishment of the process
measurement system that aligns with the goals of the organisation and therefore organising
by providing the proper education that is required for the managers for managing the
processes efficiently. The main intention behind the selection of this topic is the
understanding how the process management works in the organisation.

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Matrix management structures
https://www.youtube.com/watch?v=mCHUkLLSXt4
The matrix management structures helps the company in the structuring of the
company where the relationships of the reporting are implemented as the grid, or the matrix,
instead of the conventional hierarchy. . For realisation of the role of the matrix management
structure more strictly, this topic has been selected. For example it can be considered that the
employees have the double reporting relationships that commonly for equally the functional
manager as well as the product manager. In the matrix organisation, rather than selecting
among the lining up of the staff along the product, geographical and the functional lines,
management comprises of both. The staffers reports to any functional manager who could
provide the required assistance with the skills and also assist in the prioritising as well as
review the work and to any manager of the product line who helps in the implementation of
the direction on the offerings of the products by that company.

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Bibliography
Appian. (2019). What Is Process Management? | Appian. [online] Available at:
https://www.appian.com/bpm/process-management/ [Accessed 2 May 2019].
https://www.youtube.com/watch?v=9RGWMoIHImY
https://www.youtube.com/watch?v=mCHUkLLSXt4
Pdfs.semanticscholar.org. (2019). [online] Available at:
https://pdfs.semanticscholar.org/8d4a/0b4adfb7a15439033359b58c6fd14fd08408.pdf
[Accessed 2 May 2019].
QuickScore Balanced Scorecard Software. (2019). What is a Balanced Scorecard? A short
and simple guide for 2019.. [online] Available at: https://balancedscorecards.com/balanced-
scorecard/#learn-overview [Accessed 2 May 2019].