Brand Management Report: Apple Brand Value and Management Strategies

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This report provides a comprehensive overview of brand management, exploring the significance of branding as a marketing tool and its application in organizational activities. It delves into the components of a successful brand strategy, examining brand equity, brand hierarchy, and portfolio management strategies. The report also analyzes the importance of partnerships and collaborations in brand management at both domestic and international levels, using the Apple brand as a case study. Furthermore, it investigates methods for measuring brand value and the role of marketing in developing brand equity, providing insights into how brands are built and managed over time. The report incorporates models like the CBBE model to illustrate brand development stages and offers a detailed analysis of various branding elements and their impact on customer perception and brand loyalty. The report concludes with a summary of key findings and recommendations for effective brand management.
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BRAND MANAGEMENT
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Table of Contents
INTRODUCTION...........................................................................................................................3
TASK 1 : How a brand is built and managed over time..................................................................3
P1 The significance of branding as a marketing tool ............................................................3
P2 Important components of a successful brand strategy ....................................................6
TASK 2 : Building Brand Hierarchies and Portfolio Management ................................................9
P3 Various strategies for Portfolio Management, brand equity and Brand Hierarchy
management............................................................................................................................9
P4 Partnership and Collaboration among brands at domestic as well as International Level.12
P5 Various types of methods to measure brand value in context of the Apple ...................13
CONCLUSION .............................................................................................................................15
REFERENCES .............................................................................................................................16
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INTRODUCTION
Brand Management is a technique of analysing and planning of the brand perception in
the market or industry. Brand Management concentrate on creating a healthy or effective
relationship among the customers and target market. This report will analyse and describe the
different importance of branding as a marketing instrument along with its usage in organisational
activities and the methods to use it. The various of brand strategies used for building brand
equity and management will be also described in this report. The report also consist a brief
analysis of various strategies of portfolio management, brand hierarchy and brand equity.
Furthermore, The study also determine various components and factors that helps a brand for
managing collaboration at global and domestic level. Methods of measuring the brand value will
also be determined in this report.
TASK 1 : How a brand is built and managed over time
P1 The significance of branding as a marketing tool
What is Brand? - Brand is a concept, service or product that distinguish from other products or
service provided by the rivals or competitors in the marketplace. It assists to communicate and
market the products in the market. A Brand of an organisation or company is used as a
component or feature for the evaluation of a company or business. Branding is considered as a
most critical and important element of the marketing process of a service or product. According
to the current market situation or conditions each and every product in a market has a lot of
competitors or substitutes produced by other companies or organisations. These organisations
create a highly competitive market condition and create competitive strategies for gaining more
customers. Various marketing association describe brand as a name, term, symbol or design and
the combination of those elements developed for identifying the products or services of a group
and seller also differentiate them from the services or products of other companies(Lin,2015).
Brand Equity of Apple
A Brand Equity refers to summing up the branding strategies by showing the nature and
number of distinctive as well as common elements of brands across an organisation's products,
revealing the expressed in order to brands elements. Brand hierarchy is an important way of
graphically displaying an organisation's strategies of branding.
Development stages of brand equity according to CBBE model
Brand Identity refers to Who you are
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Brand meaning refers to What are you
Brand Response refers to What are the notions for the brand
Brand Resonance refers to a strong relationship
Indexing – This system styles take point of interests for making creative administrations and
promotion patterns.
Efficient Showcase theory – This theory or style states that a business or organisation requires
analysing the current market patterns which helps in encouraging organisation to develop a
smooth business manner.
Active Portfolio Management strategy – With regards to this style the business introduce new
ventures composition by which they receive maximum return benefits. In this process financial
professional are expecting high rate of return(Maurya and Mishra,2017).
Bottom Up Approach – The Bottom up approach states that a business or organisation should
focus on their financial or economic development. The management of an organisation analyse
the condition inside their business and direct the execution of the organisational activities
accordingly. The internal condition should be able achieve organisational goals and objectives.
Top down approach – This is an approach business segment the external condition to develop
their own methods and techniques which helps to find out new opportunities. This helps in
creating a business mark images and draw in maximum various new customers.
The Company grasps some portfolio strategies to overhaul the brand picture inside the
commercial centre. It is fundamental to sustain the business activities and make new valuable
courses of action to get advantage salary. Beside that there is another idea known as Brand
pecking order(Mosley,2014). Brand chains of command alludes to a pack sort of different brand
procedures. It gathers the brand segments like apple association having unmistakable brands
through which they get the best advantage pay. It portrays that what number of different
organizations gave by the relationship to attract the customer slant. Like the extent that apple
they in like manner give some new methods and programming through which they are most
commended mark.
Role of Marketing in developing brand equity
Evaluation of Brand – Branding helps to identify a target marketplace or area, researches and
studies are the next important steps for obtaining logical understanding of different customers
and their needs from a specific product or service. The Development of a Brand work according
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to same understanding with relation to the customer's psychology. Each and every business or
organisation try to make products and services according to the needs and wants of the
customers. This help in achieving customer satisfaction which is very important for a good
image in the market and creating a popular brand. An inquiry that creates now is the manner by
which promoting is distinctive shape building up a brand. The response to this inquiry is the
promoting and marking are not distinctive exercises subterranean insect they unequivocally
related. The promoting centre around making an item more requesting or alluring than its rivals
or adversaries though marking is a further idea, it centres around building up an item as the
principal name that squints into the psyche of the clients when they think about an association or
company.
Illustration 1: Brand Development
(Source:Hierarchy Of Brand Development,2012)
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Brand objective – Almost every organization or association understand the essentialness of the
marking as a promoting apparatus, the different experts and authorities who are spent significant
time in creating brands, they work to the accompanying -
Building up noteworthiness for the item or administration.
Associating with the clients candidly and principal component in to their brain research.
Building up an allegiant client base.
Branding is very beneficial and important for every organisation or business as it is a part
of the most essential function of an organisation which is the promotion of products and service.
The Marketing is a function which is practices by every business to promote or market their
products to the customers. It involves various elements such as advertising of the products,
Branding is a complex process as compared to marketing. The Branding function is performed at
an initial level of a business that consist name of the brand, logo or design of the brand etc. A
brand name or logo helps to develop an image in the mindsets of customers in the market. A
specific brand name or logo helps the customers to identify a particular product or service among
the others products or services available or offered by the competitors. There are mainly eight
elements in a brand which are as following -
1. Name
2. Colour
3. Slogan or message
4. Sound
5. Logo or icon
6. Look or design
7. Packaging
8. Brand experience
What is the Importance of Branding in Marketing ?
Each and every business or organisation wants to create a positive image in the mind of
the customers within a marketplace. Marketing is generally used to by the organisation to attain
his goal, it mainly focuses on separating the products or services from that of the other
organisations or competitors(Viktoria and Kenning,2014) Marketing is not enough to develop an
image in the mindsets of the customers this introduced branding which can be used in the
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marketing function or as a marketing tool for achieving a positive image or perception within the
market. The benefits of using Branding as a marketing tool are as mentioned below -
Help in achieving customer loyalty – It is known that customers creates a close and
strong relationship with the various brand identities. In order to develop trust on a
product or service the customers needs high quality and satisfaction. The customers will
only recall an organisation or company if they get a high satisfaction by using their
products and services or if the organisation has an impressive brand identity, the
customers may also suggest their products to their friends and relatives.
Helps to increase popularity – The Branding helps to promote and market the products of
an organisation or company through various marketing techniques or elements such as
advertising, promotional activities etc. The Branding helps the customers to gain
knowledge and understand various products and services by differentiating them from the
other substitutes available in the market.
Helps to influence customers – The customers get influenced by a brand from attractive
design, name or logo. The Branding helps a product or service to attract more and more
customers to purchase them. It also causes an increase in sales and profit of the
organisation or business.
Most of the people anticipate that the branding is similar to positioning but it can be wrong
assumption. The positioning can be practised at multiple times at multiple places but branding is
a major and beneficial recognition element or factor which is not at all flexible but has a great
significance in developing a healthy and positive image in the market to attract more customers.
P2 Important components of a successful brand strategy
A brand can be strong and what's more weak according to the suitability of its picture
methods. A Strong brand insinuates a positive and imperative picture in the market. It basically
infers that the brand has an amazingly engaging picture inside the business focus and among the
customers however Weak brand is just opposite, it is a brand or association that disregard to
achieve extraordinary picture or consideration in the market. Instances of Strong brands are
Apple and Nike though weak brands are Nokia and ValuJet.
Every business or affiliation needs that at whatever point a customer thinks about
acquiring a thing or organization related to their things or organizations, the foremost picture in
his or cerebrum should be their picture. Remembering the ultimate objective to achieve this
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every affiliation or association requires an effective and all around sorted out brand esteem.
Affiliations or associations make or make distinctive systems for the checking of their things and
organization, these strategies are made to achieve the targets of working up a convincing brand
remembering the ultimate objective to raise and urge people to use the things and organizations.
The checking approaches must be made and completed considering distinctive basic portions or
factors that can affect the general stamping or advancing technique of the things.
CBBE Model on Apple
Source: (CBBE MODEL ON APPLE, 2015)
Salience – The organisation needs to spread awareness of their brand in order to let the
customers know and get informed about the product or services offered by them. The
Brand is recalled and recognised only if it is known by the customers in the market, the
branding strategies of an organisation. It is very significant for the organisation to provide
relevant and important information of various products or service. The consumers be
various curious about new products in the market, Each and every organisation should
focus on spreading the awareness of the products they are introducing into the market
among people so that they get attracted.
Illustration 2: CBBE Model
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Brand Performance and Brand Imagery: – Apple is a brand that has a great brand
performance. The value that the brand attaches to the company happens to be necessary
all over the world. In the field of technological and electronic gadget the value that the
brand Apple has and the contributions that the brand makes to the company both in terms
of revenue and the acclamations received worldwide happens to be quite unsurpassed.
Attractive and extraordinary brand affiliations help a client to recover and process critical
data with regard to a specific brand. A brand gets an upper hand by giving different
complimentary motivations to buy and set up a positive picture or mentality for the brand
or items. The brand affiliations alludes to a lavish way of life, superstar underwriting the
brand and so forth.
Customer Reactions – Customers happen to be the most important element for any type
of business or any particular brand on a global scale. In fact we also see that most
business operations and functions or the various strategies that are formulated within the
company, happens to rest greatly on the issue of customer reactions. This alludes to
giving the general population solid motivation to purchase or buy a brand;s item or
administration. At the point when quality gets associated with a brand, individuals sees
that different items to have a similar high calibre. Marking technique ought to likewise
centre around this component with the goal that the general population see the brand as
then association needs and required. For instance Apple presented I telephone with an
extraordinary and great quality along these lines the general population saw that I cushion
will offer a similar quality.
Consumer Brand Resonance – Apple is a brand that happens to be global favourite. In
fact the term or the name of the brand happens to be a universal favourite. The kind of
technology that the brand offers to the global gamut of users happens to be both
sophisticated and again ultra modern. The other imperative and primary component of the
marking system is to guarantee that the brand is entirely ensured by being stolen or
duplicated. The Protection of the brand comprise copyrights, licenses, protected
innovation, trademarks and built up relationship(Mills, Botha and Campbell,2015).
Techniques or Methods for Brand reinforcement and Revitalisation
Brand reinforcement is the instrument which urges association to keep up its picture in the
market. In this strategy association make new contemplations and progression means to enhance
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the association check regard. Every association propel its picture by given new musings and new
things in the market. This help method pulls in more new clients and advantage salary.
Spread new changes: Due to high contention in the market. Association stands up to
strange condition of contention. To defeat these effects association needs to disperse new
changes in the market like Apple constantly exhibit new course of action of I-Phones and
organizations to attract all the more new customers(Keller,2014).
Progression: Development is the key piece of every association to battle with the other
focused associations. Headway is the improvement factor through which association get
new arrangement's salary it makes condition difficulties and aggressive.
Market Segmentation: To keep up the association check regard it is imperative to develop
new market division to broaden the business. Like Apple make splendid watches and
devices after making iPhones. Market division is the best to keep up its picture durable. It
gives more open entryways and advancement. Due to having high competition in the
market association needs to get new market plans.
360 Degree Communication: According to this current framework's Apple use their
different advertising apparatuses and procedures to expand the productivity and viability
prompting the improvement of an amazing or alluring brand picture.
TASK 2 : Building Brand Hierarchies and Portfolio Management
P3 Various strategies for Portfolio Management, brand equity and Brand Hierarchy management.
Portfolio management is the way by which organisation can make their effective and
corporate plans in order to sustain in the market with the good brand image. There are several
strategies which can implemented by the organisation regarding the portfolio management in
order to gain the different advantages. There are different roles and responsibilities that need to
conducted by the organisation in order to maintain the good relationship. The key role of the
brand portfolio manager is to plan the different activities which helps them to develop their
business. Other than that it helps the organisation to attract and retain large number of customers
towards the brand. Apple have planned the different activities and operations and implement the
different strategies in order to attract and retain more number of customers in order to enhance
their profit making ratio. Other than that organisation have produced different innovative
products and services by using the different techniques and technology in order to enhance their
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brand image of the venture. Other than that venture have also controlled over their investment so
that they can produce innovative products and services at the minimum cost.
What is Brand Equity or Hierarchy?
House of brands and branded house portfolio model using two brands
Nike applications – There are immense number of uses for wellness inside the market. In any
case, the brand acknowledgement, Nike is a worldwide brand and a main organization in sports.
Along these lines, the Nike preparing and Nike running applications turned into the most well
known well-being and wellness applications on the App store. The Nike running application
helps in following keeps running of the client and help them to accomplish their targets with
respect to running the principal race or making another self record, This application converged as
the greatest running group(Christodoulides, Cadogan and Veloutsou,2015). The application
centres around spurring the clients to enhance their well-being and be fit. Later Nike recognized
that running isn't an agreeable decision for each and everyone. Keeping in mind the end goal to
beat this issue they made the Nike preparing club. This club was intended for ladies which gives
more than 100 exercises helping the clients to accomplish their wellness objectives and acquire a
decent health.
I pod Sport unit – Nike effectively accomplished a main positions inside the App store,
however after the coordinated effort with the pioneer of computerized industry – Apple, in the
year 2006 it is increasing noteworthy achievement and statures. Nike proclaimed the
organization design mind Apple in some exceptional undertakings. The chief task presented was
the I-pod kit. The I-pod is created and updated to accomplish more imaginative things than
simply playing tunes. Th Nike + sensor can be slipped in to any Nike shoe which gives criticism
on the sprinters separate, speed, calories consumed the client's iPod earphones. Expansion to this
the I-tunes transfers the exercises to nikeplus.com naturally which encourages the client to
challenge others and additionally track the advance.
Various innovations By Apple are as follows -
Emagic: Emagic is the another colossal and appealing programming grasped by the Apple
association. In the year 2002 Apple secured $30 million of benefit. This association is known for
its music star. The principal inspiration driving Macintosh to grasp this item is to give new
strategy and programming to make mechanized sound workstation programming.
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Shazam: it is the most eminent and unmistakable music perceiving application which is secured
by Apple. This is the best and conspicuous part of apple which perceives the song name with no
looking for. No one understands that what next inventive organizations' apple will present, it is
known as Brand Popularity.
Prime Sense – It is a well known and viable diversion system, Apple acquired 3D sensor
organisation the “Prime Sense” in $345.
Siri – Apple's one of the greatest creation is Siri, it is an effective software which helps the user
to send instant messages and discover headings. It was at first developed by Siri Inc.
Beats Electronic – It is also another organisation acquired by Apple, The Beat electronics was
embraced by Apple for around $3 billion. It helped Apple to pitch to the retailers and was a most
impressive strategy of Apple.
P4 Partnership and Collaboration among brands at domestic as well as International Level.
Many brands develop effective partnership and collaboration at domestic or global level
in order to achieve their business objectives and goals. The partnership between two popular
brands, Apple and Nike is one of the best example of collaboration at global or domestic level.
Brand Loyalty – The Brand loyalty is the consideration of consumer's attachment with relation to
a specific brand with comparison to other rivals or competitors. This comparison is on the basis
of price, continual purchase and quality. For achieving the brand loyalty and gain their trust it is
important for the organisation to offer high quality services or products to the customers along
with high level of satisfaction, cost effectiveness and durability so that the people do not change
their perception or choices. The people stay connected to a brand that offers attractive and
effective services to the customers.
The explanation for achievement of coordinated effort or Collaboration
The cooperation amongst Apple and Nike was an incredible achievement, the different
associations or organizations can increase noteworthy advantages from dissecting this
coordinated effort. There are numerous reasons of the accomplishment for any cooperation or
organization between two gatherings or brands which are as portrayed underneath -
Cooperation or association helps in enhancing the brand's picture and furthermore
upgrade the shopper mindfulness with a further reach(Buil,Martínez and
Chernatony,2013).
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