Analyzing Brexit's Impact on Hospitality and Catering Sector

This research report investigates the impact of Brexit on the hospitality and catering sector, with a specific focus on Thistle Hotel. The study examines the background of the research, rationale, significance, and structure of the report, including hypothesis and problem statements. It delves into key concepts like Brexit, COVID-19, and import/export policies, setting the aim, objectives, and research questions. The methodology includes the 'Research Onion' framework. Data analysis is conducted through a questionnaire survey. The report concludes with recommendations and alternative methodologies, providing a comprehensive analysis of the challenges and opportunities faced by the industry. The study also addresses the impact of changing immigration policies and the effects of the COVID-19 pandemic on the sector's growth and workforce. The report aims to provide insights into the future of the hospitality and catering sector in the UK, offering potential solutions to the challenges and changes brought about by Brexit.

Research Report
To analyse the impact of Brexit on hospitality and
catering sector: A case study on: Thistle Hotel

Abstract
In the below report, the major topic which is focus on the “To analyse the impact of
Brexit on hospitality and catering sector: A case study on: Thistle Hotel”. This report consists
of impact of Brexit on the hospitality industry and catering industry. As in this report there is
introduction, in which there is a research background and organisation, then it consists of
research methodology and the literature review. Then there is a data analysis and
interpretation which is done through questionnaire survey. Then at last it consists of
reflection, conclusion, recommendations and alterative methodology which can be used in
this research report.

Table of Contents
Abstract............................................................................................................................................
Section One: Introduction................................................................................................................
1.1 Background of the research..............................................................................................4
1.2 Rationale of the study.......................................................................................................4
1.3 Significance of the study..................................................................................................5
1.4 Structure of the research...................................................................................................5
1.5 Hypothesis theory.............................................................................................................5
1.6 Problem statement............................................................................................................6
1.7 Key Concept:....................................................................................................................6
1.8 Aim...................................................................................................................................6
1.9 Objective...........................................................................................................................6
1.10 Research questions.........................................................................................................7
1.11 Background of the company...........................................................................................7
Chapter two: Research Methodology...............................................................................................
3.1 Introduction......................................................................................................................8
3.2 Research Onion................................................................................................................8
Section Three: Data Analysis and Interpretation...........................................................................
3.1 Questionnaire..................................................................................................................11
Chapter four: Conclusion and Recommendation...........................................................................
4.1 Conclusion......................................................................................................................28
4.2 Recommendation............................................................................................................28
4.3 Analysis and reflection...................................................................................................29
References......................................................................................................................................
Appendices.....................................................................................................................................

Section One: Introduction
1.1 Background of the research
The change in the UK immigrate system which are helpful for considering different
aspect and make sure to work and manage the society. As the new law about the UK
employees that any of the low skilled or Non-UK employee who are earning less than 20,480
euros won’t be allow in UK. This new change will make the high impact on the hospitality
industry of UK, as most of their employee are Non-UK workers to fill the entry level jobs.
Further after facing the impact of covid-19 in UK, many of the employees leave country and
go to their home countries to safeguard themselves (Duong and et.al., 2020). There are lots of
impact which are highly related to the growth and achievement in the companies to work and
manage the sources of different food prices, consume confidence, are declining which make
the declining growth in the hospitality and catering industry. This research will be helpful for
the companies like Thistle hotel to work and manage their valuable staff to gain the
confidence of the employee and make sure to work on the basis of the management and
growth process. Due to the lockdown and many other views of the life it has been related to
make sure for creating a temporary job profile and make a pool of available applicants and try
to overcome the challenges with high labour and employee’s activities.
1.2 Rationale of the study
This research has to be done for helping the hospitality and catering industry in UK,
as this research report will be helpful for the growth and achievement of the company. To
improve the audience support and serve more valuable customer is needed to be done by this
report structure. With the help of this research, many of the hospitality industry are able to
understand effective policies to make the change accordingly (Portes, 2016). This is the main
reason to conduct this study as with the help of this study, the nature and impact of the covid-
19 and brexit policies are evaluable and seems effectively through the major changes and
growth in applicability.
This could be related to the growth and achievement of the companies who are
working and providing their services in hospitality and catering services. Many of the
customer are not that must sure for using outdoor services, but it has been related to the
growth and measurement of the company and work as per the growth and need of the hotels
(Pardo-García and Barac, 2018). Further it could be related to addressing problem solution, to

make the impact of Covid-19 and brexit on the UK based hospitality workforce and issues
face in the market.
1.3 Significance of the study
With the help of this study it has been related to the major changes and growth to
recover the challenges and make sure to work and attract the new customer and employees
for the growth of the sector. The economic output has been slow down in 2020 of the sector
which are highly related to corona various restriction and make a pre-pandemic level in the
growth and objectivity of the growth and level of organisation. One of the major significance
of this research is that many of the government in UK are support the culture and need in the
hospitality sector and make new guidelines for the essential growth and achievement in
marketing concept (Duarte Alonso and Kiat Kok, 2020). With the help of this research, many
of the hotels are able to make empower the team growth, do more with the less resources and
having the better visibility in the hotel industry to make growth and solve problems for the
company and its possible growth.
With the proper research growth and achievement in the complexity of hospitality
industry, it has been related to the growth for the problem’s solution and make more
development opportunities which they can easily get a set up for the achievement and
industry process of the company.
1.4 Structure of the research
The main structure of the report will include the basic assumption and achievement in
the research aim and objective and conclude the basic growth in market. First chapter is
related to the introduction and background of the research. Second will be related to literature
review and third will be related to research method that would be related to major changes
and growth in the market (Hwang, Shan and Looi, 2018). It will make the impact on the
independent and depend variable for the growth of the market research. After that primary
analysis is conducted and make sure to work and manage the effective adaptability to relate
the sources to work the primary outcome and make effective adaptability in the management
and effective sources.
1.5 Hypothesis theory
This sector will be helpful for the company to work and manage the overall impact
and growth that could be related to existing market study of hospitality and make sure for
work and manage sources on the hospitality industry. It could be related to make strategic

changes to make the brexit for the growth of covid-19 and it will lead to the focus on the
management and process of the hotel to lead more success and growth.
1.6 Problem statement
The major change and impact on the brexit and covid-19 in UK and make high strike
in hospitality and catering sector. The chosen research will be able to understand and analysis
the problem for working effectively on this situation and make possible solution for this
(Alexander and et.al., 2018). After seeing the pandemic and covid-19 impact, it has to be
taken that many of the companies are able to work and aspect the basic need of the company
to work and manage the impact. Which are going higher and higher in the hospitality and
catering sector.
1.7 Key Concept:
The main concept of the research are able to explain two major points:
Brexit: It is the combine word for Britain and exit which are highly related to the
growth and achievement in the success factors. This word means that EU are able to leave the
union and make sure to work on the UK for working new and implemented policies.
Covid-19: It is a virus and disease that can be caused by a new strain and make
effective coronavirus which are first seems in 2019. So its name make Covid-19 or the novel
coronavirus.
Import and export policies: These are the policies which are helpful and effective for
the growth of different guidelines and make preferred good impact on the existing market and
value of the covid-19.
1.8 Aim
“To analyse the impact of Brexit on hospitality and catering sector: A case study on:
Thistle Hotel”.
1.9 Objective
 To analyse the impact of Brexit on hospitality and catering sector.
 To discuss the negative and positive impact of Brexit in the market of UK and
Europe.
 To reflect on the changes which have come on import and export due to Brexit in the
country.

 To understand the further measures and techniques which hospitality and catering
sector must take to be able to operate effectively.
To study on the positive and negative impact of Brexit and focus on this aspect and
not Covid-19 which is the current issue which UK is facing. Import and export policies and
laws have changed which also must be addressed so that there is going to be better
operations.
1.10 Research questions
 What impact has Brexit got in hospitality and catering sector in UK?
 What are the positive and negative impact of Brexit in the country and market?
 What recommended measures for hospitality and catering industry to be able to
operate effectively?
1.11 Background of the company
Thistle hotel is the hotel which is run by glh, it is a UK based company which have a
portfolio of 8 central London hotel and one is Dorset. This was established in 1965 and
combine the traditional legacy which are highly related to the major changes and growth in
the hospitality and catering services. In 1997, major companies are able to make stock
exchange to become the Thistle hotel Plc which had value of 620 million euros (Evans and
Yusof, 2020). The main objective of the hotel is to deliver the best service in all over the UK
and earn some major benefits of customer high valuable service in the company to make sure
for earing profit and make changes as per the need and development of the company.
Thistle operate in the many of the luxury hotel in London and manage the source
which are related to the growth and management applicability for the growth of the major for
the growth of the company in UK. The management system of Thistle hotel are controlled by
Neil Gallagher and manage all the operation activities and employee relation with the
management to work and manage for the growth of company (Rodger, 2020). Their main aim
is to provide effective change in management and able to serve the five star luxury hotel in
management of the company and make management to work and growth in market.

Chapter two: Research Methodology
3.1 Introduction
Research methodology is the natural process which are highly effective and used for
the growth for collecting data and make effective strategies to make data interpretation on the
chosen data collection topic. It is the process which are helpful and useful for making
procedural activities’ on the impact of researcher. There are different way and enjoy which
are helpful for the researcher to conduct and analysis the ratio in between each strategies and
choose one single platform and layers in a right way (Huber, 2018). With the help of this
research it could be helpful for the growth and measurement of the researcher to conduct and
make a growth in the success to work and manage the effective changes in the role and
measure the growth in activity. It has majorly six layer which are described for completing
this research in an organised way:
3.2 Research Onion
Research Philosophies: This is the first layer of the research methodology that
actually help the researcher to collect the data with some authorised and collective form.
There are different type of philosophies are used and collected which include positivism,
realism, interpretivism and pragmatism. It is the set of belief which are mainly concerning the
nature e and technique of the outcome which are highly being invested on the different

philosophies. The above mentioned research philosophies are conducted in between
ontological, means face the reality and true faces. Epistemological that will related to the
human knowledge which are highly related to the growth and valid knowledge. Axiological,
is about the level of influence that actually work on the research values and prepositions. In
this research, researcher use positivism research as it will be related to the actual knowledge
based activities and measuring accepted knowledge and result for the world.
Research Approaches: There are mainly two layers which help the researcher to
conduct the research on the basis of positivism approaches. These two approaches are helpful
in influence the decision and try to make effective decision through the world and make
strategic decision on the right bases. Inductive approach is used to make and create the own
theory which are never exist before (Loureiro, Sarmento and do Rosário, 2019). This is
helpful in conducting technical theory and try to put on the basis of management and try to
start it form the starting. Which could be related to major growth and success of the
researcher. But this research include the deductive theory as it is basically related to research
question are put up and make sure to provide research theories and make gather data and
ultimately it will be related to confirmation and rejection of the thesis on the basis of research
theory and data collection which are already established.
Research Strategies: This is basically related to gather the style and make sure to
analysis and collect the data which are helpful for considering the choice and make effective
growth in techniques. There are different way and choice which are helpful for considering
and completing research on the basis of research approaches (Oxford Analytica, 2016). It
could be related to experiments, survey, case study, action, grounded theory, ethnography and
archival research (Keegan, 2019). This could be related to make strategies for the growth of
making management which are essential for experiment and survey which are highly related
to work and manage for the growth of related to work and manage in survey of the data
which are highly related to different group and data analysis in the chosen strategies.
Research Choices: The choice for collecting method and make survey for the data
collection are basically related to the growth and achievement of mono-mixed, mixed and
multi methods. Here the researcher are needed to work and manage the data on multi-mixed
method. As here they can focus on the research and work as per the quantitative and
qualitative method of data collection. It will be helpful in collecting data method and make

sure to find out the gap which are suitable and helpful for filling the gap and make sure to
work and manage the outcome as per the need.
Time horizon: This is the fifth layer of time horizon which are related to make time
horizon methods. There are two different method which are helpful for completing the
research, one is cross sectional and another is longitudinal. In the cross sectional method
qualitative and quantitative method are used and make an observation path to complete this
research and able to work and manage the data at the same point of time (Ryser, 2020).
Whereas longitudinal method are also allow for using both type of research method but this
study is majorly focus on the sample for long period of time. Here, the researcher will be able
to make cross sectional research for the growth of the company to make on different methods
to study and make on the events.
Technique and procedure: Here the different method and collection of the method
are used for conducting different procedure and make sure to manage same things for the
different philosophical approaches (Line and et.al., 2020). Primary and secondary data is
collected and make sure to work for both the type of research and result will overcome the
gap in between the growth of objectivity. With the help of close ended questionnaire 30
respondent will be chosen for completing the research and make effective growth on the
major strength and work culture for the sampling method and its process.
Ethical implication: This will be related to make the research and need to work and
manage the implication for working and deserving the lead and impact on the given research
platform, it will be helpful for the researcher to conduct effective research and basically it
could be related to make sure for growth and achievement in the process to work and manage
the good form of decision and look everyone for conducting researcher and needed to make
sure for presenting effective data and analysis which are effectively related to different source
and measurement and success in the company (Sitkin, 2019). With the need of better
communication, ethical consideration, data collection and having the consent form is helpful
for the researcher to make and collect the data on the basis of management and practice
policy in the research.

Section Three: Data Analysis and Interpretation
3.1 Questionnaire
Q1. Are you aware about the concept of impact of Brexit and covid 19
pandemic has on the hospitality industry and catering industry?
Frequency
a. Yes 25
b. No 2
c. Can’t say 3
Q2. According to you, do you think Brexit has impacted the hospitality
industry?
Frequency
a. Yes 20
b. No 5
c. Not sure 5
Q3. According to you, covid 19 has impacted the Thistle hotel? Frequency
a. Very positive 13
b. Very negative 15
c. Can’t say 2
Q4. According to you, where have you noticed to increase in cost since
Britain voted to leave the EU?
Frequency
a. Increase in labour cost 7
b. Increase in cost of raw material and ingredients 13
c. Increase in equipment cost 7
d. Increase in rent cost 3
Q5. What impact do you think Brexit have on hospitality industry and
catering industry?
Frequency
a. Slightly negative impact 12

b. Slightly positive impact 10
c. Very negative 4
d. Very positive 4
Q6. According to you, what impact do you think Brexit have impacted
on the number of guests coming in the Thistle hotel.
Frequency
a. Slightly negative 20
b. Slightly positive 7
c. Can’t say 3
Q7. According to you, what negative impact of Covid 19 has seen on the
Thistle hotel the most?
Frequency
a. Decrease in profits 10
b. Increase in employee turnover 10
c. Reduction in visiting of number of customers 10
Q8. What are the changes that are being coming of imports and exports
to Brexit in the country?
Frequency
a. Checking on new regulation and rules coming for imports and
exports
15
b. Checking on general licenses 5
c. Checking on additional requirement of excise products 10
Q9. What challenges are being faced by Thistle hotel after the
implementation of Brexit in UK?
Frequency
a. Increase in prices of labour and raw material 10
b. Increase in competition 12
c. Difficulty in bringing high skilled workforce 8