Bridge Front Office: Business Environment, Technical Challenges, BFO

This report analyzes the Bridge Front Office (BFO) within Schneider Electric, focusing on its business and technical environment. The BFO processes over 70 billion transactions monthly for 2500+ customers using cloud computing. While BFO enhances sales, challenges include standardization and customization issues due to organizational diversity, sales engineers' reluctance to share data, and maintaining data quality. Addressing these problems is crucial for boosting sales. The cloud supports applications like ERP, aiding in sales, customer care, and marketing. Ultimately, BFO and cloud computing improve business processes and data calculation.

Running head: BRIDGE FRONT OFFICE
Bridge Front Office
Name of the student
Name of the university
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Table of Contents
Introduction....................................................................................................................2
Business and technical environment..............................................................................2
Challenges for the program............................................................................................2
Conclusion......................................................................................................................3

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Introduction
The Schneider electrics is one of the major organisation that works for the benefit of
the customers. The organisation stated as an iron and steel company in the year of the 1836.
In the present times there are been huge changes in the organisation that is helping the
organisation to grow larger. In order to increases the sales force, the organization took some
of the modern technological help. One of the use of the technology is the use of Business
process platform deployment (Rosemann and vom Brocke 2015). The use of the bridge front
office is one of the major solution for the orgasaition to handle the massive amount of the
data that are processes by the organisation.
Business and technical environment
The use of the bridge front office helped the organisation in processing over 70
billion transactions a month which is trusted by over 2500 customers from all over the world.
The BFO uses the technology of cloud computing for the process of processing the data. That
is concept of the cloud computing helps in the process of enhancing the business (Wu et al
2015). The organisation holds a master database in the cloud servers which stores all the data
of the customers and businesses.
Challenges for the program
Although, with the use of the business front office the sales force off the organisation
increased but there are some major challenges that are faced by the organisation. One of the
problem that was faced was the standardisation and customization challenge (Shkuda 2014).
That is concept of the cloud computing helps in the process of enhancing the business. This
was due to the huge diversity of the organisations and decisions were the major problems for
the organisations. One of the other major problem that is often faced by the organisation is
the reluctance of the sales engineers to share customer opportunity data (Windrum et al.

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2016). The third and one of the major problem that is faced with the use of the BFO is to
properly maintain the use data quality. The increase in the redundant data not only increases
the size of the database also decreases the quality of the proper data analysis. In order to
increases the sales force, the organization took some of the modern technological help. One
of the use of the technology is the use of Business process platform deployment. Thus, the
organisation must use proper measurements in order eradicate these problems and increase
the sales of the organization.
Conclusion
The cloud also helps the organisation in handling the application like the ERP or the
enterprise resource management techniques and others. This also helps the orgasaition in the
progressive deployment of the sales, customer cares, services, marketing and the issues
preventions. Thus it can be said that the use of the bFo and the cloud computing helps the
organisation in every aspect of increasing the business processes and also helps the customers
in calculating the data in a proper manner.

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References
Rosemann, M. and vom Brocke, J., 2015. The six core elements of business process
management. In Handbook on business process management 1 (pp. 105-122). Springer,
Berlin, Heidelberg.
Shkuda, A., 2014. Housing the “Front Office to the World” Urban Planning for the Service
Economy in Battery Park City, New York. Journal of Planning History, 13(3), pp.234-246.
Windrum, P., Schartinger, D., Rubalcaba, L., Gallouj, F. and Toivonen, M., 2016. The co-
creation of multi-agent social innovations: a bridge between service and social innovation
research. European Journal of Innovation Management, 19(2), pp.150-166.
Wu, D., Rosen, D.W., Wang, L. and Schaefer, D., 2015. Cloud-based design and
manufacturing: A new paradigm in digital manufacturing and design innovation. Computer-
Aided Design, 59, pp.1-14.