Brighton Institute: BSBMGT605 Project - Leadership Across Organization

This project, completed for the BSBMGT605 unit, addresses leadership within an organizational context, specifically focusing on incident reporting, risk management, and communication strategies. The assignment begins with an incident report detailing an accident involving a client, followed by corrective actions and witness details. It includes a detailed injury report, investigation of the incident, and risk assessment, including likelihood and impact. The project also outlines actions to prevent recurrence, a risk register, and a contingency plan for managing chemical spills. Furthermore, the project incorporates a communication plan, implementation action plan and a budget, demonstrating a comprehensive understanding of leadership principles and practical application within a business environment. The assignment also includes learner and assessor details, assessment results, and feedback sections.

Running head: LEADERSHIP ACROSS ORAGANIZATION 1
Leadership across organization
Student’s name
Professor’s name
Institutional Affiliation
Date
First name Surname BSBMGT605 Task 1

LEADERSHIP ACROSS ORGANIZATION 2
1. DETAILS OF PERSON MAKING REPORT
Name:_______________________________________________________________
Position:_______________________________________Job Title:_______________
2. DETAILS OF INCIDENT
Date:______________________________________ Time:_________________
Location:_____________________________________________________________
Describe what happened and how: The incidence occurred on Wednesday when one of the
clients fell and broke her wrist. The client had decided to use the emergency door since the
exit door was already blocked by the boxes of paper. The client got helped by one of the
agents who handled the exit door after hearing the call for help. The agent had no idea of
what had happened and ended up criticizing the client's high heels. This made the client feel
humiliated and felt a need to sue the company. The client was later taken to women's
hospital by the Ambulance.
SUGGEST CORRECTIVE ACTIONS
First name Surname BSBMGT605 Task 2

LEADERSHIP ACROSS ORGANIZATION 3
The Australian hardware management should be able to identify the potential opportunities
and threats and manage them. For instance, the oily substance noted by the member of the staff
on the stairwell.
3 Details of witnesses
Name: _________________________________ Job title: ______________________
Name: _________________________________ Job title: ______________________
Name: _________________________________ Job title: ______________________
Sign: __________________________________ Date: _________________________
First name Surname BSBMGT605 Task 3

LEADERSHIP ACROSS ORGANIZATION 4
Injury report
Status:  Employee  Contractor  Other
Outcome:  Near miss  Injury
1. DETAILS OF INJURED PERSON
Name:___________________________ Phone: (H) (W)
Address:____________________________________Sex:  M  F
___________________________________________ Date of birth:______________
Job Title:_____________________________________________________________
Start time:______________________________________ am  pm
Work arrangement:  Casual  Full-time  Part-time  Other
2. DETAILS OF INCIDENT
Date:_________________________________ Time:______________________
Location:_____________________________________________________________
Describe what happened and how
The client fell and broke the wrist. The agent who went to help the client did not know what had
happened and criticized the client's high heel. This led to the humiliation of the client resulting
in mental trauma. The fall could have produced due to the odor and oily substance that was on
the stairwell. The incidence was reported verbally to the manager who did not take any action.
3 Details of witnesses
First name Surname BSBMGT605 Task 4

LEADERSHIP ACROSS ORGANIZATION 5
Name: ___________________________ Phone: (H) ____________ (W)___________
Address: _____________________________________________________________
4. DETAILS OF INJURY
Nature of injury: sprain
Cause of injury: fall
Location on body: The wrist on the forearm
5. TREATMENT ADMINISTERED
First aid given  Yes  No
First aider name:_______________________________________________________
Treatment:___________________________________________________________
Referred to:___________________________________________________________
SECTIONS 6–9 MUST BE COMPLETED BY EMPLOYER
6. DID THE INJURED PERSON STOP WORK?
 Yes  No If yes, state date:__________________ Time:____________
Outcome:
 Treated by doctor  Hospitalised  Workers compensation claim
 Returned to normal work  Alternative duties 
Rehabilitation
7. INCIDENT INVESTIGATION (comments to include causal factors):
First name Surname BSBMGT605 Task 5

LEADERSHIP ACROSS ORGANIZATION 6
The incidence occurred due to the following factors the ignorance. The member of staff who
noted the oily substance on the stairwell could inform the manager inform of written
communication.
Poor communication. The management failed to identify the possible risks which could help in
taking appropriate actions to prevent any accident for both employees and the customers.
This is in accordance to the Australian Hardware risk management plan.
It states that the essential indicators for any risk should be pointed out, monitored closely and
the action to be taken where possible by all the members of staff.
8. RISK ASSESSMENT
Likelihood of recurrence:________________________________________________
Severity of outcome:___________________________________________________
Level of risk:_________________________________________________________
9. ACTIONS TO PREVENT RECURRENCE
Action By whom By when Date completed
First name Surname BSBMGT605 Task 6

LEADERSHIP ACROSS ORGANIZATION 7
Training the staff
of all levels
Regular updating
of the risk
management
policies procedures
Reporting the
accidents and the
dangers
Providing the
proper equipment
General operational
manager
Store manager
The supervisor
Store manager
1/3/2018
1/4/2018
2/5/2018
3/6/2018
April 2018
May 2018
June 2018
July 2018
10. ACTIONS COMPLETED
Signed (Manager):_____________________________________________________
Title: Date:________________
 Feedback to person involved Date:________________
11. REVIEW COMMENTS
WHS committee / staff meeting: __________________________________________
Reviewed by site Manager (signed):_______________________ Date:___________
Reviewed by Health and Safety Rep. (signed):_______________ Date:___________
First name Surname BSBMGT605 Task 7

LEADERSHIP ACROSS ORGANIZATION 8
Likelihood of the risk Impact of the risk
The chemical spillage occurs as result of the
unsaleable or the wastage due to poor
maintenance of inventory and monitoring of
the sales.
This can be ranked as medium risk with
respect to Australian hardware risk
management action plan.
Chemical spillage for example oil can make
the customers and employees fall and get
injured hence incurring the company extra
expenses and wastage of time.
Therefore, ranked as high risk in the
Australian management action plan.
Risk mitigation
The recommended action:
Briefly describe any action that should be taken to prevent the risk from occurring.
The first action which should be taken to prevent oil from spilling in a working place like
Australian hardware is to make use of secondary containment.
This involves use of other containers to seal the oil carrying container when transporting from
one location to another.
The secondary containment can also be placed on the spill trays to hold any oil that spill
accidentally thus preventing it from spilling on the floor.
The containment should be properly disposed. This is because these materials are compatible
with the spilled oil.
First name Surname BSBMGT605 Task 8

LEADERSHIP ACROSS ORGANIZATION 9
Contingency action
Briefly describe any action that should be taken, should the risk occur, to minimize its impact.
The first step to take when dangerous chemicals like oil spills on the ground is ensuring one gets
there.
Immediately ensure all the other members of the staff are aware about the hazard. This can be
done through printed notices on the wall so as to be seen by the new visitors especially the
customers.
The next step is to ensure the oil spill does not become worse. In case there is any way to
minimize the chances of becoming more worse, the action can be taken.
Confirm the type of the oil spill the use the absorbent material to stop the oil from spreading to
other areas. The material should be spread around the perimeters of the oil spill and after
spreading the material they should be completely locked from access.
Lastly collect and dispose the material that was used in containing the spill.
Ensure all the equipment like the dustpans that ware used in cleaning up are properly disposed.
Supporting the documentation
Details of any supporting documentation used to substantiate this risk.
First name Surname BSBMGT605 Task 9

LEADERSHIP ACROSS ORGANIZATION 10
The document used in substantiating the chemical spill risk in this case is chemical spill
management guidelines by the Wollongong University of Australia.
The document has provided clear outlined techniques on the management of the laboratory and
other chemical spills in order to minimize its effect on the individual health.
The guidelines in this document can be applied to other working places especially those transport
and store the chemicals.
First name Surname BSBMGT605 Task 10

LEADERSHIP ACROSS ORGANIZATION 11
Risk register
Risk Likelihood
H/M/L
Impact
H/M/L
Risk response
(Contingency
Strategies)
Responsible
Environmental
pollution risk
low medium Training the
staff members
on appropriate
procedures to
reduce the
pollution
Operational
manager
Failure in
complying with
the health and
safety
procedures
high medium Monitoring of
any
environmental
risk every month
Supervisor
Poor handling of
chemical
equipment
medium high Monitoring of
how workers are
handling the
equipment daily
Store manager
Receiving of the
low quality from
low medium Continuous
assessment of
General
marketing
First name Surname BSBMGT605 Task 11

LEADERSHIP ACROSS ORGANIZATION 12
the suppliers the quality
products
manager
Record of Task 1
Learner details Assessor details
Name : Name:
Unit Code: BSBMGT605 Unit Name: Provide leadership across the organisation
Site: Date:
Record of assessment results (please tick appropriate box)
Assessment activity Satisfactory Date More
evidence
Date
Task 1 – scenario- Communicate
organisational mission and goals-Scenario 1
incident report
☐ ☐
Task 1 – scenario- Communicate
organisational mission and goals – Scenario 1
Risk analysis
☐ ☐
Task 1 – scenario- Communicate
organisational mission and goals – Scenario 1
updated risk register
☐ ☐
Task 1 – scenario- Communicate
organisational mission and goals -Scenario 2
Presentation notes
☐ ☐
Context
detail.
Assessor to
record
Attempts - Attempt
1
/ / Attempt
2
/ / Attempt
3
/ /
Appeals If you receive a Not Satisfactory assessment result you have the right to
appeal. You have two assessment attempts. After the second attempt
arrangements for payment will be made for reassessment purposes
Assessor Feedback to
learner: The assessor
First name Surname BSBMGT605 Task 12