COIT20274: Brisbane Multi-Faith Temple Information System Case Study

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Case Study
AI Summary
This case study examines the information system requirements for the Brisbane Multi-Faith Temple (BMT), a growing charitable organization. It identifies problems faced by BMT, such as data security, logistical challenges related to donations, staff management, and payroll processing. The study proposes solutions including a transaction processing system to facilitate online donations and manage financial transactions, and the use of internet, intranet, and extranet technologies to improve communication and stakeholder engagement. It also addresses potential security and ethical issues associated with information system implementation and recommends strategies for successful adoption, risk mitigation, and user experience enhancement. The report concludes with recommendations for managing complexity, prioritizing adaptation, and maximizing benefits from the implemented information system.
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Running head: COMPUTER INFORMATION SYSTEM
COMPUTER INFORMATION SYSTEM
Name of the Student
Name of the University
Authors Note:
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1COMPUTER INFORMATION SYSTEM
Executive Summary
The proper definition of information system and its reason behind the implementation of
information system will provided in the coming pages of the report. All the question related to
the case study has been provided. A list of recommendation for the implementation of
information system has been provided in the coming pages of the report. In the end a list of
reference has been provided which is according to the requirement.
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2COMPUTER INFORMATION SYSTEM
Introduction
Information system is a software which is used for proper analyzing and organizing of
data which contain vital information. In this report a brief idea regarding the implementation of
information system in Brisbane Multi-Faith Temple has been done after properly analyzing the
given study (Peppard and Ward, 2016). Seven question in related to case study has been
answered in the discussion part of the report. A list of recommendation has been provided
regarding the implementation of information system in this charitable organization has been
provided.
Discussion
An information system is but a software which helps in organizing and analysis of data.
The ultimate goal of an information system is change raw data into useful information which
ultimately helps in decision making in an organizations or charitable organization like Brisbane
Multi-Faith Temple (O’Brien & Marakas, 2011). Information system is important for this
organization in future as the organization is growing in size so proper information system is
needed for balancing the infrastructure. There are mainly three type of information system
needed for an organization which are transaction processing system, management information
system, Executive support information (Andreescu & Mircea, 2014). List of problems faced by
BMT are safety and security of data in various sites and various logistic issues like donation of
patronage, files of various staff members, timesheets of different members, processing of payroll
and conduction of meeting on a regular basis. There are certain of problems like safety and
security of data across different website and issues related to logistic which are patron donation,
staff files, timesheets of staff, processing of payroll and conduction of regular staff meetings
(Karazijiene & Saboniene, 2013). The key information requirement of BMT is that it can easily
provide key information about the safety and security of data containing important information,
issues related to logistic which contains donation of patronage, files of various staff members,
processing of payroll, conduction of staff meetings on a regular basis.
The main requirements of system are a patron where people can easily donate money
through online activity, various specific events or even they can organization of data and regular
conduction of staff meetings (Romney and Steinbart, 2012). This new information can easily
help patronage from various regions of the world to make contribution through online mode
where people can easily receive email which will provide an email thanking them regarding the
contribution (Munteanu, 2009). The contribution is generally stored under the login statement of
client so that in the end in the end of the year clients can easily which is generally printed as
consolidated statement or it can be easily download a statement from the respective account. A
transaction processing system can be beneficial for this BMT charitable organization. It can help
the organization in various ways like sending and receiving of paychecks and orders related to it.
This type of transaction processing system generally requires users with which user can easily
interact with the system for collecting, storing and retrieving of data. It can help the user in
achievement of data by method of a terminal where the system can easily store data in the
database and any required amount of data is produced. A small charitable organization like BMT
can easily help in linking business owners directly into the banking system for performing
activities like transfer of money from various patron from different parts of the globe where they
can easily transfer money and they can receive an email regarding a note for thanking them.
BMT can easily make use of internet, intranet and extranet for engaging their stakeholders
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3COMPUTER INFORMATION SYSTEM
(Hayes, 2014). Internet has replaced many of traditional methods of business communication by
creating a platform like website, digital media and sharing of information. This will ultimately
reduce the cost, eliminated waste and better customer services when it is compared to pen paper
related information.
Various platforms like email, social networking and many other social network which
provides high speed communication tools (Cameron and Green, 2015). Intranet is nothing but an
internal network where only authorized user that is employee can easily access. It generally
makes use of internet technology which can offer small benefits to this organization. It can be
used in this charitable organization for distributing or sharing of information, proper
management of project. An extranet provides much more facilities to location which is much
greater than secure connection. An extranet can be helpful in establishing a connection in an
organization with various branches, supplier’s business partners (Greblikaite & Pervazaite,
2014). For the different types of stakeholders which is inclusive of customer and employees the
possible security and ethical issue which can rise are cyber-crime which consist of identity of
theft, advance fee related fraud, hacking, various system virus, unauthorized access, loss of data.
Ethics in information system generally refers to guidelines or rules which is used for protection
and safeguard of individuals and society which is achieved by making proper use of available
information system (Laudon and Laudon, 2016). The possible ways to overcome it are managing
of complexity, concentrating on proper adoption, providing proper benefits, mitigating risk,
proper choice of first project.
Conclusion
From the above discussion it can be easily concluded that this report is all about
implementation of information system in this Brisbane Multi-Faith Temple. Answers in related
to question in the case study has been provided in the above pages of the report. Proper definition
of information system and reasons behind the implementation of this system in this charitable
organization has been provided. A typical information system has been suggested which can be
easily implemented in the information system. The mechanism behind the utilization of internet,
intranet and extranet which can be beneficial for this charitable organization has been provided.
The mechanism behind organization change has been provided for this charitable organization
has been provided. Lastly the possible security and ethical issue behind the implementation of
this information system has been provided.
Recommendation
Recommendation regarding the successful implementation of information system are
understanding the complexity of the project, emphasizing on adaptation of technology, providing
benefits regarding it, providing priority as per the needs, overcoming and minimizing the risk
which is associated with the implementation. The ultimate goal behind the implementation is
providing a proper user experience,
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4COMPUTER INFORMATION SYSTEM
References
O’Brien, J & Marakas, G 2011, Management information system, 10th ed., McGraw-Hill Irwin,
New York.
Andreescu, A & Mircea, M 2014, 'Issues and challenges of business rules modeling in software
systems for business management', Informatica Economica, vol. 18, no. 1, pp. 162-170.
Karazijiene, Z & Saboniene, A 2013, 'Customer relationship management systems' prevalence in
lithuanian business', Economics & Management, vol. 18, iss. 1, pp. 49-57.
Romney, M.B. and Steinbart, P.J., 2012. Accounting information systems. Boston: Pearson.
Munteanu, A 2009, 'Extranet business communities in agrotouristic exploitations', [mediul
extranet în cadrul exploțatiilor agroturistice], Agricultural Management / Lucrari Stiintifice
Seria I, Management Agricol, vol. 11, no. 4, pp. 1-4.
Hayes, J., 2014. The theory and practice of change management. Palgrave Macmillan.
Greblikaite, J & Pervazaite, D 2014, 'Ethical issues related to e-commerce: case of discount e-
shopping site in Lithuania', European Integration Studies, no. 8, pp. 124-130.
Cameron, E. and Green, M., 2015. Making sense of change management: A complete guide to
the models, tools and techniques of organizational change. Kogan Page Publishers.
Laudon, K.C. and Laudon, J.P., 2016. Management information system. Pearson Education
India.
Peppard, J. and Ward, J., 2016. The strategic management of information systems: Building a
digital strategy. John Wiley & Sons.
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