British Airways Case Study: Human Resource Management & Performance

This case study investigates the impact of Human Resource Management (HRM) practices on employee performance within British Airways. It uses thematic analysis to evaluate the effectiveness of British Airways' HRM strategies, including policies, training and development programs, compensation and reward systems, and employee relations management. The study examines whether British Airways has a diverse and effective HRM system, satisfactory employee policies, and if training and development positively affect employee skills and knowledge. It further assesses the extent to which HRM activities coordinate different organizational purposes and whether HRM leads to enhanced employee performance, ultimately determining the overall positive or negative impact of human resource management within the organization. The research references academic literature to support its findings and provide a comprehensive analysis of the relationship between HRM and employee performance at British Airways. Desklib provides access to similar solved assignments and study resources for students.

Research Project
(Tittle: To evaluate the impact of human
resource management and its practice on
employee performance: A case study of British
Airways)
Task 4

Table of Content
 Introduction
 Thematic al Analysis
 References

Introduction
Human resource are very fundamental asset for an enterprise that
is considered as a resource for achieving the competitive edge.
Managing personnel is a complex and very challenging procedure
in compare to capital and technology management for their
proper administration. The purpose of this investigation is to
accumulate proper and authentic data over the influence of HRM
at workplace along with its practices impact on performance of
employee.

Theme 1: British Airways has diverged and
effective HRM
a) Yes b) No
0
5
10
15
20
25
30
35
40
38
12
Rate

Theme 2: British Airways have satisfactory
policies for employee
a) Yes
b) No
0 5 10 15 20 25 30
30
20
Rate

Theme 3: Training and development affects
positively
30
20
a) Positively
b) Negatively

Theme 4: HRM of BA coordinate different activities
for different purposes.
15
25
10
a) Training and development
b) Compensation and rewarding
c) Managing employee relations

Theme 5: Training enhance employee
knowledge and skills
a) Yes b) No
0
5
10
15
20
25
30
35
40
45
45
5
Rate

Theme 6: HRM lead to enhanced performance
a) Yes b) No
0
5
10
15
20
25
30
35
40
45
50
47
13
Rate

Theme 7: Human resource management overall
positive impact
a) Positive
b) Negative
0 5 10 15 20 25 30 35 40
40
10
Rate
a) Positive
b) Negative
0 5 10 15 20 25 30 35 40
40
10
Rate

References
 Cascio, W., 2018. Managing human resources. McGraw-Hill
Education.
 Armstrong, M. and Taylor, S., 2014. Armstrong's handbook of
human resource management practice. Kogan Page Publishers.
 Jiang, K. and et. al., 2012. How does human resource
management influence organizational outcomes? A meta-
analytic investigation of mediating mechanisms. Academy of
management Journal. 55(6). pp.1264-1294.
 Crook, T. R. and et. al., 2011. Does human capital matter? A
meta-analysis of the relationship between human capital and
firm performance. Journal of applied psychology. 96(3). p.443.