This report provides a comprehensive analysis of British Airways, examining its business context through SWOT and PESTLE frameworks. It delves into the airline's strengths, weaknesses, opportunities, and threats, considering political, economic, social, technological, environmental, and legal factors. The report evaluates how changes in these PESTLE factors influence the company's opportunities and threats. It also explores different leadership styles, recommending a suitable approach for achieving business objectives. Furthermore, the report critically assesses British Airways' corporate social responsibility practices, concluding with a summary of key findings and recommendations. The report aims to provide insights into the airline's operations and strategic considerations within the competitive aviation industry. The report also discusses the role of management styles in achieving organizational success.