LSC UoS BA Business: Organizational Theory and Practice Report

This report delves into the organizational theory and practice of British American Tobacco (BAT). It begins with an introduction that highlights the changing business environment and the importance of organizational structure in adapting to customer needs. The report examines management styles, principles, and functions, focusing on the directive strategy adopted by BAT's CEO. It explores the organizational structure, emphasizing the importance of customer relationships and communication. The report then analyzes leadership styles, including transformational and autocratic approaches. Furthermore, it discusses the effects of power, influence, and conflicts within the organization, highlighting how BAT's managers handle these aspects. The report also explores the various motivation strategies employed by BAT and provides examples of corporate practices. Finally, it offers recommendations and concludes with a summary of the key findings.

Organizational Theory and
Practice

INTRODUCTION...........................................................................................................................3
Examination of management style, principles and functions......................................................3
Organisational structure and steps taken to achieve high performance.......................................4
Leadership style...........................................................................................................................5
Effects of power influence and conflicts.....................................................................................6
Various motivation strategies used by British American Tobacco.............................................7
Examples of corporate.................................................................................................................7
Recommendations........................................................................................................................8
CONCLUSION................................................................................................................................8
REFRENCES.................................................................................................................................10

INTRODUCTION
As the business environment is changing, organization has to focus over improvement in
time also and has been helping in generating of structure which has been coping with changes
that is being required by customer in order to create satisfaction among themselves. Flexibility is
determination of significant feature that has assisted business organization in utilizing various
changes which has been arising due to existing condition within the market. Supervisors are
responsible for tackling of various activities for handling of process and functions in appropriate
manner. This report is based on British American Tobacco. This organization was formed by
Imperial tobacco in the year 1902. It has been offering cigarettes to its users for making
satisfaction in them and is located in London UK. Also organizational structure is being used by
them for increasing of performance level that has been impacting directly over organizations
performance. In this assignment significance of leadership style that has been applied by CEO of
British American Tobacco which made them efficient in market place. Various motivational
theories that has been having direct influence on power and conflicts is being discussed in this
assignment. Various aspects that has been considered by mangers of business organization in
order to enhance and uplifting performance level with powers and various benefits with
challenges that is being faced by managers. Also it is required for assessing changes that has
been accruing in micro environmental factors within a business organization. This makes in
taking of appropriate decision in order to make an organization gain success in market and also
motivates towards right path to gain desired results to achieve favorable outcome in market.
Examination of management style, principles and functions
Management signifies planning, organising as well as performing work that helps in
accomplishing goal and objective of company. The management style is considered as a method
that is adopted by supervisor that helps in achieving goal. The management principles considered
as a function that included in planning, organising as well as controlling the activities in an
appropriate manner. There are most important functions of administration that helps in
performing various activities in an appropriate manner. It is the responsibility of leader to
perform functions which involves in improving management style and selecting management
principles as well as separating different activities of administration that is involves in
organisation (Grant and Wolfram Cox, 2017).
The CEO of British American Tobacco adopts directive strategy for administration in
appropriate manner. The primal purpose of this tactics that helps in using various procedure of
company and emphasized on improving specific system is executed within business organization
in an improved manner. In present context, they focus on providing superior quality facilities to
its user for satisfying them. The directing administration strategy based upon capabilities, skills
and qualities that help in providing superior quality facilities to its user. Their main focus is to
provide superior quality cigarette to its user in order to satisfy them.
The other examples in relation to management style are connected to accomplishing goal
as well as objective of organization and also generates positive ambience at marketplace. It

signifies value or worth of trust, respect and provides cooperation of company. The management
style emphasized on generating positive ambience as well as build relationship with employees
of organization. This management style is adopted by Sainsbury.
Such management style has to be adopted by business organization in persuasive of
administrative style. Autocratic style of leadership has been using different features which has
been helping in taking decision in firm manner and benefit is there for an organization also.
Manager of an organization is required to obey supervisor which is helpful in making better
decision at marketplace. Management of this style is being adopted by TESCO.
Organisational structure and steps taken to achieve high performance
Organizational structure this is that kind of structure which is helpful in dealing with
different kind of things and also helps in assigning of task with its management which makes
accomplishment of goal possible that has been set by organization. These are those kinds of rules
and responsibilities which are having difference in relation to human resource within business
organization. Organizational structure are those kind of significant which involves inflow or
outflow taking place within an organization of information as per level of market. Various
elements are there that includes marketing, finance and human resources which has been created
over structures in organization like British American Tobacco (Dougherty, 2017).
British American Tobacco different qualities has to be focused and offered to the
customers because this helps in gaining of success and growth of business organization. This
organizational culture is in relation to organization which has been assisting over appropriate
decision making with efficiency. Also these are helpful for an organization to grow its business
with improvising of productivity and profitability of a business organization.
Organizational structure of British American Tobacco is mainly emphasized over
building of better relationship with its customers by understanding needs and satisfying them. It
is required to make efficacy in communication and customer’s satisfaction should be ultimate
goal. Purpose of them is to provide with superior quality of services with facilities to its users to
sustain in market and increase of customer base. Social network should also be used to promote
and improvise in engagement of customers which helps in developing of positive bond in
appropriate manner.
Other structure of organization has to be adopted through business organization that is
considered with divisional structure. This is required to be adopted in large organization which
has been helping in running over different geographical areas and also has smaller companies in
it. Adopting an organizational structure is useful for making an organization growth. Also
organizational structure requires to face various kinds of problems within communication that
has been helped in providing cooperation from one another and cost is regarding size as scope of
business organization with its staff. Wal-Mart is considered to be a larger organization that
operates all over the world. This organization is a well-known organization in retail sector and
divisional structure with appropriate manner for handling various activities and functions of an
business organization throughout the world.

Leadership style
The leadership style is that kind of style which is focused upon operating of business
organization which motivates employees to fulfill objectives set by a business organization
within the time period specified. Various changes has been taken place within an organization
according to leadership style as they possess different characteristics and has been assisting in
updating of alteration that is needed for an organization according to alteration that has taken
place in the macro environment of organization. In order to implement continuous improvement
plans in an organization has been increasing efficiency level of an organization.
Various style of leadership exists like transformational style of leadership that assists the
business organization in improving the changes in different kind of present processes as well as
culture within business organization. The supervisor of Tesco focuses on achieving different
kind of leadership style that help in providing favorable environment to business organization by
taking more effective and appropriate strategy in it (Crawford, James and Oplatka, 2017).
Also other leadership style is required to be adopted by an business organization is
autocratic style which is required to be proper style of leadership which is helpful for an business
organization to take appropriate decision making within given time period. In this requirement of
discussing a business organization appropriate decision should be there in given time. Role that
is being played by manger within an organization is adoption of autocratic leadership that has
been helping in making effective decision in an organization. Also manger manufactures sales
and marketing in appropriate manner.
Transactional leadership style is that kind of superior leadership within an organization
this has been helping an organization in achieving success. Role is responsibility that is been
discussed under this leadership style. Also it is there to ensure that subordinates and there role is
being defined in proper way for making favorable outcomes achieved with efficient results.
Effects of power influence and conflicts
Power is there to signify an individual person that has been motivating other person which
has been performing work in better manner. Power is being required within an authority that is
manger and management of all process is done by him only. Various kind of issues that has been
implemented through superior business organization with the authority in his hand. Analysis is
being power that is being handed over top management through business organization. It has to
be focused over achieving of goals. Objective is being respective over changes within a business
organization. That is why individual person feeling is known over perspective which is related to
an individual person and feeling in polite manner. Power is helpful in motivating an individual
person to carry out work in effective manner and bring positivity. Also this reduces conflicts that
has been accruing at workplace. This reduces conflicts that has been occurring within a business
organization and makes individual perform work together. Various kinds of issues has been
taking place within an business organization that reduces conflicts that has been imposed with
direct impact on productivity and level of quality within an business organization to perform
work in appropriate manner and reduces level of conflict that has to be resolved in good manner.

Manger of British American tobacco focused on taking appropriate advantages of power
and authority which is being assigned within an organization. Focus is over performing various
functions with appropriateness of using power. It is there to handle various types of performance
which is dependent on quarterly basis and ranking of subordinate. This also makes monitoring of
performance at workplace possible. In addition to this the supervisor of British American
tobacco focuses on there is no conflict as well as grievances that is occur among the employees
of business organization.
In addition to this the supervisor of British American tobacco focuses on there is no
conflict as well as grievances that is occur among the employees of business organisation. For
maintaining appropriate communication within business organisation it is necessary to bring
innovative ideas and give equal importance to an individual person. It helped the business
organisation in achieving success in future period of time that is helpful for the company.
Further the main responsibility is held by manger that is there to reduce conflict which
has been happening within an organization between employees. Role and responsibility is being
divided among employees by them only which makes them clearance in the part to be performed
by them without any kind of influence over each other. Mangers of British American Tabaco has
to focus on taking advantages and influencing with help of resolving conflict in appropriate way.
Various motivation strategies used by British American Tobacco
Motivation is one of the most important factor within a business organization that is related
to performing of work in appropriate manner. It is very much necessary for HR manger of an
organization to motivate or attain satisfaction of individual person. This is required to be kept in
mind before taking any kind of decision. It is the responsibility of supervisor which makes
motivation and satisfaction level of individual to be achieved and makes decision accurate. Skills
of motivation which is there in supervisor has been assisting over consideration commitment of
various HR within in a business organization. Also different kinds of factors is required to be
adopted by a supervisor which makes them feel satisfied or motivated (Cole and Martin, 2018).
Another method that can be adopted is supervisor of an organization for encouraging of
employee through some example. It has to ensure that necessary for HR manger is to assess
skills also capability of an individual is required by an organization. It is observed by leaders that
has been made over skill and experiences. Motivation of employee of an organization is there to
provide a positive flow of energy that leads into making them more efficient in working within
an organization and makes goals with objectives to be achieved by an organization.
In this display of employees that has to be committed through its workers which makes an
goals as well as objective of an business organization to be achieved. Also this makes procedure

assists in order to maintain better relationship between employees of an organization. All this
makes cooperation and trust to be formed which working over a task with appropriate manner
and coordination is also developed within team members of employees.
Examples of corporate
Different kinds of corporate are there which has to be obeyed by administration, leadership and
various kinds of theories related to motivation which has to be adopted by an organization like
American British Tobacco Company that is used for operating a business organization with
efficiency and appropriateness. Lot of examples are there which has to be provided through
direction within an organization in appropriate way. It has to be adopted through management
styles for making ensure ability, skill and quality of supervisor should be adopted for an
employees of business organization. It has to be emphasized upon productivity and superior
quality in order to satisfy customers (Bjerregaard and Klitmøller, 2016).
The British American tobacco organization has to be adopted that is inspiration style which
has been helping in making and leader more focused over the talent that is being hold by him and
also knowledge which has been gained by an individual person and also offering training session
that enhances skills with knowledge at workplace. Toyota has adopted leadership style that has
been helping in encouraging of employees of an organization with quality services for its users.
To perform function in appropriate manner various kinds of tools like total quality management,
Six Sigma and lean production is to be used. This has been helping in providing of superior
quality product which is reducing wastage. The supervisor is responsible for supervisor which
has been providing effective training of employees in order to run business in appropriate
manner and leadership style is beneficial organization.
Motivational strategy is being adopted by British American Tobacco Company that has
been helping in motivating employees with helping an organization to achieve goals and
objectives within the decided period of time. In order to understand this an example that is to be
taken into consideration is Google that has adopted similar way to encourage employees to
increase productivity which is helpful in making higher profit for an organization. Also different
kind of program is related to finance as well as non-finance that is both good for employees.
Recommendations
 The management method that has been adopted by British American Tobacco Company
this is appropriate in operating of business with proper facility. Also it has been creating
he amount of revenue for an organization. Various kinds of methods is helping in
improvising and motivating employees of this organization. That is why various kinds of
recommendation is being obtained by organization in order to make sure that
performance of an organization can be enhanced in future and within appropriate time
period.
 Organization has to be focused over adopting top approaches for making communication
possible that makes communicating of subordinate that has shared point over views and
idea regarding various functions with operations has been benefitting for an organization.

It is focused over communication between employees that has been directing manner and
has been helping in increasing of performance with their enhancement in neared future in
time period Bengtsson, M and et. al., 2016).
 Also furthermore organization adopt has been making various style of leadership which
has been transformation style of leadership which can be adopted by CEO of Amazon.
This is to be helping in bringing of continuous or regular development in satisfaction
level of employee. Also leadership style has to be focused on bringing various changes
which has been providing direction to carry team member over with appropriateness.
This is making advantages of business organization is there to increase performance level
through adoption of leadership style within business is followed.
 Moreover an organization is adopting Maslow hierarchy theory which is needed for
helping in motivating employees. This has been helping an organization for adopting
various level which is needed to be filled by an organization and is helpful in motivating
of employees.
CONCLUSION
It can be analysed from the above report that has been analysing of changing business
environment and organization has to be focus over improving time and generate structure which
has been competing with satisfaction required by customers. Flexibility has been determining
significance feature that has been assisting business organization which has been various changes
that can arise due to pre-condition of market. Various aspects that is being taken into
consideration by mangers that has been performing business organization to enhance
performance and power. Assessment is being changing macro environment with various factors
of business organization. Also adopting various style of leadership and appropriate strategy that
has been helping in growth of business organization. Also adoption of various style leadership
and appropriate strategy has been making organization of business right that has made desired
results to be achieved.

REFRENCES
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