Analysis of Leadership and Management in British Steel Operations

This report provides an in-depth analysis of leadership and management within British Steel, examining the distinct roles and characteristics of leaders and managers. It explores how these roles are applied in various situational contexts and applies different leadership theories and models, including situational, systems, and contingency leadership. The report delves into key approaches to operations management, highlighting the crucial roles of leaders and managers in this domain. Furthermore, it emphasizes the importance and value of operations management in achieving business objectives, and assesses the factors within the business environment that impact operational management and decision-making by leaders and managers. The report utilizes case studies from British Steel to illustrate concepts such as job dissatisfaction, conflicts, and the application of Just-in-Time, Six Sigma, and Lean Production methodologies. Overall, the report underscores the significance of effective leadership and management in driving operational efficiency and achieving organizational goals within a dynamic business environment.

Management and
Operations

Table of Contents
INTRODUCTION ..........................................................................................................................3
TASK...............................................................................................................................................3
P1 Define and compare the different roles and characteristics of a leader and a manager.........3
P2 Examine examples of how the role of a leader and the function of a manager apply in
different situational contexts.......................................................................................................5
P3 Apply different theories and models of approach, including situational leadership, systems
leadership and contingency.........................................................................................................5
P4 Explain the key approaches to operations management and the role that leaders and
managers play..............................................................................................................................6
P5 Explain the importance and value of operations management in achieving business
objectives.....................................................................................................................................7
P6 Assess the factors within the business environment that impact upon operational
management and decision-making by leaders and managers.....................................................8
CONCLUSION .............................................................................................................................10
REFERENCES..............................................................................................................................11

INTRODUCTION
The management is termed as the procedure of direction and controlling management
functions. It involves functional activities that involves group action for achieving their targets
and goals effectively and efficiently. Administrators and director of business are both important
for the management functions. The basic objectives of administrator is to supervise their team
members on achieving their administration goals and targets. The company considered in this
report is British Steel. British Steel Tinplate is one of the major source of suppliers of fine
quality of steel tinplate as it relates with two business plants. Tinplate is supplying in a broad
manner of promotional material in markets. This report determined about role and characteristics
of managerial faculty(Abaei, 2019) . As also report includes about the explanation of
requirement and value of managerial functions to accomplished the target and objectives. It also
involves the word about the business environment functions which impacts managerial process
that allotted by administrators and staff members.
TASK
Roles and characteristics
Managerial function is refers as the process of designing, controlling and managing the
functions of organization. British Steel facilitate in the drinking markets that featured it that the
organization will joint to creativity, technical ability and centered marketing activities to improve
its market position it also includes several functions of the company.
It is important for British Steel staff members to perform effectively and meet
organizational targets and set of goals. Administrators must have attributes to control and handle
association.
Role of leaders
 The administrator of British Steel have to hold up effective and efficient relationship with
their staff members and they should understand how to handle issues and fights in
management(Al-Mazrouie, 2020) .
 They have to interpret and develop operative perceptive and surrounding at the
organization and provide effective and efficient activity to individuals and staff faculty of
British Steel.
Characteristics of leaders

 Administrators have to handle each and every structural conditions and encouraged their
individuals to accomplished targets and goals.
 Administrators of British Steel have great discipline abilities so that they can deliver fact
and aggregation in the organization(Biondi, Sand, Harjunkoski, 2017) .
Role of Managers
 The faculty of British Steel have social abilities which assist them in interpreting with
consumer and workers.
 Content are gathered by leaders and will distributes to their individuals so that abilities of
an individuals can be developed.
Characteristics of managers
 The British Steel faculty are liable for plans and ideas to oversee their individuals in the
company.
 They must have effectual reasoning quality for determine the solutions for various
organizational number.
Action centered leadership: The theory refers that good administrators and directors have an
effectual power of the the leading field of area that centered the leadership where the unit, tasks
and a group of an individuals are also be able to use of the function in a suitable manner. In
British Steel, as with the manner of this concept, directors can accomplished their outcomes and
targets as successfully, build motives and form a framework that enhance the managerial
operations.
Contingency Theory of leadership: The theory represents that on the situational plan of action
that is practically relates it by the management of the organization that is as per situation which
has lining by the structural concepts of the organization at fixed period of time. In British Steel,
this concept of activity can be utilized by the managerial directors in a variety of situations to
maximize the growth and development(Chirumalla, 2018) .
Concept of leadership: It represents manner of attributes and abilities of managerial executives
that leads to organization. In British Steel, as this concept is facilitate to enhance in productivity
ratio and increase profitability. It is good to handle the personnel of management strictly.
Function of a manager
Administrators or directors of a management plays important part in growth and
accomplishing of general targets and set of goals of the management. In the era of context of

British Steel, it has been determined that administrators and directors help in successfully
complete the management targets and goals as effectively and efficiently and in specific schedule
of period. They are the one who generally help in breaking a sort of issues and questions that
may arising in the management(Dias, 2018) . On the contrary, as they are the one who generally
liable for observing the actions of respective.
 Job Dissatisfaction: This is the state which generally upraises with an individual when
they are not get happy with their operative surrounding. There are respective faculty
which are reason of job dissatisfaction in an individual like low remuneration, poor
operative status, deficiency of development possibilities etc. As per the British Steel, it
has been determined that the part of a executives is to assures that workers perform their
task as accommodate the organization goals.
 Conflicts: It is the general situation that is very common in the management but it gets
highly affected the execution of the management. In the matter of British Steel, here are
the structures that are played by an individual to provide group action that are free from
surrounding and to its faculty member through which it can make formative result. In
addition to this, it is the most basic function of a manager to resolve issues and conflicts
that are arising between all employees in time framework. Group action at staff members
bring down the productivity ratio and the execution of personnel that are working into
surrounding.
Theories and models of situational leadership, systems leadership
It can be termed as the skill of a respective to come through and handle others.
Executives have the skills to build up the visual sense and effectively shares it with other
candidates. There are various leadership styles adopted by administrator of British Steel(Feng,
Lai, Zhu, 2020) . They are explained below:
 System leadership: It represents theory in which executives are act as per to various
conditions. There are respective principles that are planned for measuring the workers by
various ways. As it helps in developing framework for plan of action, designing system,
cultural activity and leading possibilities.
 Situational leadership: A typical styles of a leadership has been adopted by
administrator. The situational theory of leading activities that is what the leaders are
acknowledge as in selecting a specialize style as according to a condition and their team

faculty. This is a very negotiable and impulsive type of method in that individual and its
inferior get advantages. This is one of most efficient and effective type of situational that.
Most successful leaders adapt this manner in their way of managing and directing their
team faculty.
 Trait theory: The trait theory of leadership represents that people are calved and with
some skills which shuffle them to surpass in total leadership function and social control.
As there are some skills such as sense of duties and abilities that makes individual a
prosperous administrator.
 Contingency theory: As this theory represents that there is no individual leadership
manner. Executives have to adapt leadership style that depends upon the condition. It is
mostly recognized in the eventuality theories and concepts that executives are more likely
to themselves when they feel that their people will be answering(Lee, Seo, Siemsen,
2018) .
Operations management and role of leaders and managers
Functional structural unit refers the procedure in which designing, organizing
& controlling is done in addition to total productivity of organization. As input are regenerate
into terminal products to supply the values to their consumers. Social group always concentrates
on retroactive quality of their products so that there is enhanced concentration which track to
forming of brand picture of an organization.
 Just-in-time: This is a group in which policies are termed concentrates on to ensures the
efficiency and effectively ratio of total system it also decrease the loss of points. In
British Steel, it may also in decreasing the value of costs of hold up and storing the stock
inventory. In this plan of action, no spare presentation takes place, manufacturing is done
only when condition or demand develops(Migdadi, Omari, 2019).
Role played by Leaders: In British Steel executives will use the plan of action to decrease total
value of cost of organization and decrease the value in cost that will lead to enhanced the profit
ratio of company. Executives will try to make individuals understand the basic importance of this
concept in managing the profitability ratio of organization.
Role played by Mangers: In British Steel directors adapt this plan of action when they want to
decrease their total value of cost.

 Six sigma: It is a formulation in which organization generally utilize to decrease the fault
and imperfection which have a neutral outcome on full production procedure. Managers
in British Steel use this plan of action in which they concentrates on ensuring total
productivity ratio in a company.
Role played by Leaders: Executives in British Steel will ensure that their candidates are
pursuing this frame work and there are ordinal fault in their activity. They are devising
themselves as advisor and trying to have zero faults in their task as they are performing in an
organisation.
Role played by Mangers: Team faculty of British Steel will handle total operations that there
are marginal faults and mistakes in the procedures and also in terminal product.
 Lean production: Lean manufacturing is a group that concentrates on total
manufacturing method and it also purpose at increasing profitability ratio. It is based on
Kaizen method which concentrates on constant shift.
Role played by Leaders: Executives have to ensure that in British Steel there is constant shift in
total presentation procedure, so that there are good attributes commodity are being manufactured.
Role played by Mangers: Team faculty in British Steel should hard work and make exertion
that Kaizen has been adapted in total product procedure.
Importance and value of operations management
 Operation management: Operations management is a techniques in which is considered
with designing and controlling the procedure of producing goods and services. It is
technique that is utilized by British Steel to execute arrange their sort of work in more
effective and efficient manner and make constructive report (Rajeev, 2017) . It has been
determined that secondary for each and every service is accessible at the organization in
respect to protect the practicality of managerial from contrary and negative effect.
 Reduce cost of the company: In the matter of fact of British Steel, it has been
determined that plan of action at management show a important part with the activity in
which leaders as well as executives decrease the value of cost of the organization in an
effective and efficient manner. Managerial team faculty of the organization that create
advanced techniques in respect to generate the goods and services and then interpret with
executives so that they can supervise the staff faculty members as accordingly to their

policies and plan of action. In order to decrease cost of organization, executives use Just
in time formulation(Revilla, Saenz, 2017) .
 Enhancing overall productivity and profitability: It is one of the essential factor for a
business concern as to their productivity and profitability ratio. In the matter of fact of
British Steel, executives and leaders of the organization that provide particular thought
process to total manufacture procedure and it ensure that they can execute their task in an
effective and efficient way and decrease the trash and loss.
 Employee satisfaction: As per the reference to British Steel, executives and managers of
organization surely ensure that there individuals must be contented highly between
performing in the organization. Managerial faculty team of the organization that provide
a secure working surrounding to their candidates so that they can feel safe in between
performing their task. In the context of British Steel, it is an organization who produce
steel products which becomes hard for the individuals while they arrange their task.
Operational management and decision-making
As in business surroundings, there are several elements that relates the executives and
directors for decision making. As Internal and external factors are exist in external surrounding
and this alters the procedure and purpose of the organization. In context of British Steel, the
impact of these elements are explained below:
 Internal factors: It includes section that are exist in internal surrounding. They directly
affects operations of the organisation(Wang, Liu, 2017) . The intrinsic section that affect
British Steel are explained below -
Shareholders: As there are some investments that made in business concern for accomplishing
earnings and as this is known as investor of an organization. The executives and leaders of
British Steel that has respective terms, rules and plan of action for development and
improvement. As the line requires to be effective so that help in ensuring the property in activity.
As the organization will sort benefit, this will build a constructive outlook in advanced of
different individuals. In this manner, more investor will be influenced for finance in the
structure.
Employees: It is very essential for British Steel that have accomplished individuals in their
organization. These are one of the important quality of all organization. The leaders of British

Steel are accountable for fledgling the accurate individuals who can accomplish their set of
content & neutral of organization as efficiently(Whitelock, 2019).
 External factors: These are the factors which are exist in external environment in
the business site but they will cause the business functions. The external factors
that affects British Steel are described that are as follows-
Technological factors: It involves technological promotion that will arrange the techniques and
methods that are utilized in the organization. As per to this the actual point of activity, there is
forceful application word. Thus its a responsibility of executives to adapt modern techniques and
it utilized them in the management. Decisions are made by executives to live the technical
growth to be utilize in the management.
Suppliers: These are liable for activity materials and position that assisting in manufacturing the
terminal material. The managers of British Steel that take care of respective plan of action and
terms that are used by demand as it affect the profit edges and gross sales of the management.
CONCLUSION
From above report it can be concluded, that there are respective structure by which managerial
functions are been adapted and are predate by the leaders in respect to ensures their
effectiveness, efficiency and profitability ratio. From above declared study, it has been
determined that managers and leaders are plays a very essential part in the total growth and
development of company. Executives are the same who provide targets and objectives in the
company as well as directors are provide content to accomplished these objectives. As it has
been determined that there are respective sort of types that a executive and administrators plays

in organisation. It involves controlling and directing the management transaction as with staff
associate of the management.

REFERENCES
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