Assessing Globalisation's Influence on British Telecom's Project

This report examines the impact of globalization on British Telecom (BT), a multinational telecommunications company. It explores project aims, management plans, work breakdown structures, and Gantt charts. The research employs both qualitative and quantitative methods, including questionnaires, to analyze the effects of globalization on business expansion, international trade, and organizational processes. The report delves into the advantages and challenges of globalization for BT, considering factors like cost, scope, time, quality, communication, and risk. Findings are presented through data analysis, leading to conclusions and recommendations aimed at improving BT's performance and productivity. The report also includes a reflection on the research process and its implications for BT's future strategies. It evaluates the concept of Globalisation, determining the impact of globalisation for business expansion and identifying the relationship between globalisation and expansion of business activities at international level. It also mentions the importance of project management plan, primary and secondary research methods.

Managing a Successful
Business Project

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
P1 Project Aims and Objective...................................................................................................1
P2 Project management plan.......................................................................................................2
P3 Work breakdown structure and a Gantt chart........................................................................4
TASK 2............................................................................................................................................5
P4 Small-scale research by applying qualitative and quantitative research methods.................5
TASK 3............................................................................................................................................7
P5 Research and data using appropriate tools and techniques...................................................7
P6 Conclusion and Recommendation.......................................................................................17
TASK 4..........................................................................................................................................18
P7 Reflection.............................................................................................................................18
CONCLUSION..............................................................................................................................18
REFERENCES..............................................................................................................................20
LOGBOOK....................................................................................................................................21

INTRODUCTION
Globalisation is a process of doing international trade or entering on international scale. It
also refers to a method in which individuals, services, thoughts and products are expanded and
delivered across the world. This report is about British Telecom company. It is a multinational
company of telecommunications which has headquarter in London and was founded in 1969. It's
product are fixed line telephony, mobile telephony, broadband internet fibre optic
communication, digital television and network services. It controls a various number of
subsidiaries which are BT Ireland, BT Italia and Plus net. For this objectives and aims were
created and according to it management plan will be designed which will be related to theme
which is already choose(Shenkar, Luo, and Chi, 2014). By help of it, research on small scale will
be conducted under which information and data will be gathered that will support the report
further. At last according to this conclusion as well as recommendation which will help in
increasing profit and productivity of a company .Moreover, this will also help in analysing
performance of an organisation.
TASK 1
P1 Project Aims and Objective
Background of research
Globalisation is a process of doing business overseas or entering at an international
platform. Here goods and services are being imported and exported internationally. This
research is done on a company which is a British telecommunications industry. It is basically a
communication industry that delivers services of mobile, broad band internet services and fixed
line. It also provides subscription for television and IT services. This company has a successful
international trade as they are delivering customers according to their taste and preferences with
an affordable price. They also provide customers with innovative products according to trends of
a market place. Globalisation has helps in expansion of business globally as importing goods will
help in getting a brand image of a company globally(Crane and Matten, 2016.). They gave
opportunities and challenges to business at an international level. It is also beneficial in
increasing prevalence and speed of companies
Research Aim
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“To identify the importance of Globalisation for expanding business overseas” A case
study on British Telecoms.
Research Objective
 To evaluate the concept of Globalisation
 To determine impact of globalisation for business expansion.
 To identify the relationship between globalisation and expansion of business activities at
international level.
Research Questions
 What is the concept of Globalisation
 Explain impact of globalisation for business expansion.
 What is the relationship between globalisation and expansion of business activities at
international level.
P2 Project management plan
Project management plan
Project management plan is a document consist of various activities that are to be used to
manage a particular project for a organisation. It is essential for a business organisation to
effectively co-ordinate various business operations which leads in improving their overall
performance(Hair Jr, and et. al., 2015). In this context, it is necessary for the chosen organisation
British Telecoms to formulate effective project management plan in order to evaluate the effect
of globalisation on their human resource department. The main purpose of this plan is to identify
expected outcome and also helps chosen organisation British Telecoms in achieving their
specific aims and objectives. There are certain factors which plays an important role in PMP is
described as follows:
Cost
It is a factor which plays a important role in project management plan as it help an
organisation in making the project successful in business environment. In this regard, it is
essential for British Telecoms to manage projects effectively as it is essential for managing their
business operations. It also helps in providing appropriate resources to their employees, which
are essential for completing a project. There are many types of cost which are involved in project
management like labour cost, operation cost etc. which are required to estimated properly in
order to achieve specific outcomes from a particular project. It is also essential for chosen
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organisation to identify estimated cost effectively, so that it helps the chosen organisation in
achieving their specific aims and objectives from a particular project.
Scope
In this regard, British Telecoms is operating its business activities at a global level so
there are many opportunities for the chosen organisation to expand their business operation by
formulating effective management plan in order to achieve their specific aims and objectives.
This project management plan help an organisation in identifying impact of globalisation on their
business operations. It also help an organisation in monitor and control all the factors which are
essential for a business entity to complete its project efficiently(Cavusgil and Knight, 2015). In
addition to this, it helps British Telecoms in identifying opportunities and also to use those
opportunities to gain competitive advantage in a dynamic business environment.
Time
The project management plan is also helps a organisation in delivering their products and
services on time. In this context, it helps British Telecoms in evaluating impacts of globalisation
on their human resource department in a limited time frame. It also helps the chosen organisation
in evaluating economic, cultural and ethical factors which are effecting organisations
performance on a regular basis. So, this factor basically help a business entity in delivering their
services in a desirable time period.
Quality
In according to this factor, it is essential for project manager to critically ensure quality of
resources that they are using in their project management plan. In this regard, it is necessary for
managers of British Telecoms to ensure quality of their products and services after considering
globalisation factors. This factor will help an organisation in retaining their productivity for a
longer duration.
Communication
It is a vital factor that helps a business entity in involving their employees and
stakeholders in their project management plan, with a motive to achieve efficiency(Conrad and
Bergey, 2014). This communication factor will help British Telecoms in creating their workforce
efficient by making their employees and workforce aware of their business activities. In this
regard, British Airways use communication methods like telephone and emails in order to share
their future plan and policies related to organisational objective.
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Risk
It is a situation for a business which can hinders organisational profit and productivity. It
can be related with monetary, technology, business environment etc. in this context, it is
necessary for British Telecoms to change their business activities in accordance with the
business environment which is dynamic.
Resources
It is essential for a organisation to utilise their resources effectively, so that it cannot
exceeds cost of production and limits the profit for a business organisation(Patra and Krishna,
2015). In this context, it is crucial for British Telecoms to utilise their resources, which leads in
making their project effective and efficient in all aspects.
P3 Work breakdown structure and a Gantt chart
Gantt chart: Gantt chart is name given to a horizontal bar or chart is which is used by
production managers of various business concerns to evaluate performance of employees during
production process. It provides a graphical representation of a schedule or time table that helps
production managers in planning, co-ordinating and also tracking tasks and activities in a project.
This chart is used top analyse schedule of tasks and monitoring them. It also helps project
managers to communicate project status to top level managers.
Work breakdown structure: Work breakdown structure is name given to a process of
project management. Its main is to make project deliverable to clients and organise work of
employees by dividing it into smaller sections. It involves efficiently managing and dividing
project in such a way that people working over it can easily understand. A work breakdown
structure in a project is created by recognising and identifying major functioning deliverables.
After identification, these deliverables are further divided into smaller sub units. It helps project
managers in organising and allocating work and resources effectively in a project. Also, they
help in analysing and evaluating cost performance of a project and various potentials risks that
are involved in a project.
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TASK 2
P4 Small-scale research by applying qualitative and quantitative research methods
Primary research methods: This research method is conducted on proprietary basis.
Researchers or people conducting research use direct method of data collection rather than
depending on any other means or data previously collected for any previous research. Data
collected in this form is for researcher's personal use(Liang, Ren, and Sun 2015). This method is
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used when in-depth analysis is used. There are various modes of conducting a primary research
namely observation, postal surveys, telephone interviews, online surveys and so on.
Data collected from this source is true and fair. It does not involve any fraud or biased
information.
Secondary research methods: This method is exactly opposite of primary research. It
involves using existing data for conducting research. No new data or information is collected in
this type of research. Data published in newspapers, magazines, and documents is used. It
involves less cost as compared to primary research hence it is more cost effective. It saves both
time as well as cost. It helps in ruling out potentially irrelevant projects and project
proposals(Child and Marinova, 2014.).
Data collected by this source may also suffer a few limitations such as it maybe outdated
or personally biased. Many a times there are chances that data collected is not serving the
purpose of research or is irrelevant.
Qualitative research: Qualitative research is a primarily exploratory form of research.
Key focus areas of this research are individuals, societies they are living in and language and
communication. Results drawn from qualitative methods is more descriptive and inferences are
drawn very quickly. This research approach focusses on qualitative aspects rather than quantities
and numerical aspects. Further it helps in understanding opinions, ideas and thoughts of people.
It focusses on a person's behaviour during a certain situation and how they respond to it.
Qualitative data collection methods differ from each other as per unstructured and semi
structured techniques. it is more explorative than quantitative research.
Quantitative research: Quantitative research is a most commonly used form of research
which is used to analyse and evaluate any given problem using numerical aspects and statistical
tools. This approach is used by researchers to study attitudes, opinions , behaviours and so on in
numerical and statistical form. This method does not focus of on qualitative aspects rather uses
only quantities and numbers(Paul and Gupta, 2014). This form of research is conducted
effectively by using computational, statistical and mathematical tools and techniques for
achieving results. This method has a conclusive purpose and applies to larger number of people.
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TASK 3
P5 Research and data using appropriate tools and techniques
QuestionnaireQ1) Are you aware with the concept of globalisation?a) Yes
b) NoQ2) What are the major advantage of globalisation?a) International trade
b) Lower prices
c) Standard of livingQ3) Does globalisation helps in expanding business operations?a) Agree
b) Disagree
Q4) What are the major factors that have resulted towards Globalisation?
a) Difference in tax rates
b) Economies of Scale
c) Technological change
Q5) Do you think globalisation leads to change in business process?
a) Agree
b) Disagree
Q6) Is there any impact of globalisation on world civilization ?
a) Yes
b) No
Q7) What are the main tool that can be considered as reason for enhancement of Globalisation?
a) International Trade
b) Foreign Direct Investment
c) Removing tariffs
Q8) What are the major challenges of globalisation faced by British Telecoms
a) Public Relations
b) Ethical Business Practices
c) Organizational Structure
Q9) Does concept of globalisation helps in economic development of nation?
a) Agree
b) Disagree
Q10) Recommend some ways through which British Telecoms can enhance its operational
activities at global level.
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THEME 1: Concept of globalisation
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Q1) Are you aware with the concept of globalisation Frequency
a) Yes 25
b) No 5
Interpretation: According to the above mentioned graph, it has been analysed that people are
aware of globalisation concept. In this graph, 25 respondents out of 30 said Yes, they are aware
about the concept of globalisation as it helps an organisation in spreading their market at a global
level. On the other hand, 5 respondents out of 30 believes that, they are not aware about concept
of globalisation because concept of globalisation has failed to influence people in some rural
areas.
9
Yes No
0
5
10
15
20
25
25
5
Column D