Analysis of Resource and Talent Planning Strategies at British Telecom

This report provides an in-depth analysis of British Telecom's resource and talent planning strategies. It begins with an introduction to the topic, emphasizing the importance of resource and talent planning in enhancing organizational productivity. The report then delves into labor market trends, examining the UK's employment landscape, skill shortages, and the impact of technological advancements. It further explores the legal aspects affecting British Telecom, focusing on the Equality Act 2010 and the Data Protection Act, and how these laws influence the company's policies and strategies. The report also outlines the skills required by employees to comply with government regulations and presents a detailed job description for an HR manager at British Telecom, including qualifications, responsibilities, and required characteristics. Finally, the report concludes by summarizing the key findings and implications for British Telecom's future resource and talent management practices.

RESOURCE AND
TALENT PLANNING

Table of Contents
Introduction......................................................................................................................................3
P 1 Labour Market Trends..........................................................................................................3
P 2 legal Aspects of British Telecom .........................................................................................4
P 3 Skills Required By the employees according to the law.......................................................6
P 4 Job description of HR manager of British Telecom.............................................................7
CONCLUSION................................................................................................................................9

INTRODUCTION
Resource and talent planning are the tools which enhance the management of an
organisation as it increase the productivity of the organisation . The talent which are abundance
in the market are now given chance to show their potential and also contribute in the
organization's growth. In this report there will be a brief information about the resource and
talent planning of British telecom. British telecom is one of the largest telecom company in the
world having its sales of around 23,740 billion euros. The company was established in 1980 and
also focused on providing communication services through fixed lines all over the and
broadband, cellphone services. British telecom also has some subsidiary companies which is also
handled by it.
P 1 Labour Market Trends
It is very essential to analyze the labor market trend as any organisation will gain much
information to formulate the strategies and policies for the workforce in the organisation. It will
also let the Hr manager analyze what strategies of the competitors and will also improve their
policies to compete in the market and also lower the cost. According to the 2019 report, the
emplacement rate was increased as compared to the previous year which will also increase the
productivity of the country. There are still a higher rates of unemployment in the UK the
economists analyzed some key factors which will increase the growth of employment in UK. UK
is lacking the skilled labor so the employment rates and the productivity of the country is not
growing in positive rate. UK has to increase the employment opportunities as more employment
more skilled the people will become and employment will also increase the disposable income of
the people and that will increase the sales of the companies as the increase in the demand of
products and services and this will positively impact the GDP growth. The industries are in
facing issues in the country as there is downfall in skilled labor as many people are offered better
pay outside UK so they travel to another country for their work. This also impacts the cost
efficiency of the companies in UK as there is less skilled man force available so the company has
to pay more to make their work done. Another factor which also impacted the growth of the
companies of UK was that they were unable to be competent in their current market as the lack
of efficient workforce which will help in analyzing the market and also innovating the product to
get more profits. There is a strong need to adopt the technological advancements and equipment

and also increase the knowledge of the current employees to make the organisation more
productive. Some industries are labor intensive so they have to learn new methods which will
enable them to replace the human workforce with the machines which are more effective and
accurate in their work or the companies can also give training and development to the unskilled
workforce and make them more productive. If the companies are becoming more productive in
UK by upgrading their workforce and by replacing them by machines in future this will also
create new job opportunities for more candidates and this will also grow the GDP of UK.
P 2 legal Aspects of British Telecom
UK is very concerned in providing safety and security to the people of the country. There
many acts and laws which safeguard the rights and also provide the guidelines to the companies
to achieve their goals lawfully. British telecom has faced many legal reforms in the life span of
the business.
Equality Act 2010
This act was formulated on 1st October 2010 which complied all the equality laws
together as on and this law gives a legal outline about the right of the citizen of the country and
this law portrays that every individual is equal irrespective if their caste, color, creed , gender
and if any person is discriminated against any of these then he will be sued in the court. This act
had an impact on British telecom are given below.
 The company has to change its remuneration policies as equal pay act has said to pay
every employee equally and not deduct any salary without any solid reason which also
affected the company's financial position.
 Sex discrimination was also the criteria which penalized the company and as the
employees have a tendency to dominate the female employees or discrimanate them on
the basis of their gender. The Hr department of the company has to change all the strategies and policies of the
company as the equality act stated that no employee should be discriminated on the basis
of their age.
Data Protection Act
This act is formulated by the UK government in providing safety to the personal data of
a person , this personal data should not be used in any benefits of any person, group of person or

any businesses. This act states if any business uses this data for their business then he is liable to
register their organisation under this act with the description of the use. As the personal data of
any person should be used legally with a true reason , and the data must not be used very
frequently, the data m, and no data should be used across the country's boarders without proper
safety of the data. So the company had the act regulation by.
 The company has to change its policies and strategies to ensure the safety of the personal
data of employees and customers of company.
 The also has to check the validity of the data weather the data is true in nature or not from
the time it was taken and if not then the company has to update the data.
 British telecom also had a goodwill of using its customer data very wisely and keeping it
safe. As if the data is leaked the company may also have to incur loses by paying the
penalties.
 Company also has to train their staff to handle the data carefully with full responsibility
must be updated regularly , the data should be out of reach and should be protected from
others, and no data should be used across the country's boarders without proper safety of
the data. So the company had the act regulation by.
 The company has to change its policies and strategies to ensure the safety of the personal
data of employees and customers of company.
 The also has to check the validity of the data weather the data is true in nature or not from
the time it was taken and if not then the company has to update the data.
 British telecom also had a goodwill of using its customer data very wisely and keeping it
safe. As if the data is leaked the company may also have to incur loses by paying the
penalties.
 Company also has to train their staff to handle the data carefully with full responsibility .
P 3 Skills Required By the employees according to the law
British telecom adopted some new policies and strategies in recruitment and selection of
their employees in the organisation to be competent and follow the laws of the government too.
The skills which an idol employee should have to deal with all the issues due to laws of the
government are as follows.

 The employees of the company should have knowledge to deal with the skill shortage in
the company, and they should also train themselves to be efficient and also adopt tp the
changes of the company.
 The employees should also be knowledgable to analyse the needs and weaknesses of the
company and also makes the strategy to make the company more productive and also
actively participate in the activities of the company.
 HR manager should also have a proper knowledge about the government laws and
policies and also should know in depth about the company so that they can do effective
planning according to the possible threats which can be anticipated.
 Employees who have the skill to bind the organisation as a one and who have the skill to
manage the employees and who influence the other employees to work more efficiently.
 The employees of the company must also have a good knowledge about the technological
changes which are being adopted by the company and also to establish expertise in that
technology. The employee must also feel responsible to train their subordinate in a
rightful manner.
 After the amendment of new law the marketing manager should know how to innovate
their products and services in the legal framework, to increase the productivity and grow
the company more.
 The company should also have some of their employees as job shadower who can see the
process of the company with another vision and help the management to improve their
policies and methods to increase their profits and also attain core competency.
P 4 Job description of HR manager of British Telecom
In the below form of a candidate who wants to join British Telecom as a hr manager. The
below mentioned are the requirements of the company on which the recruiter will analyze the
candidate and they will also examine the skills and values possessive by the candidate so that
they can know about his ideology which can also Benefits the company. Hr manager is very
essential person of an organisation and he need to fulfill many tasks to make it a effective and
efficient management organisation. The hr manager has to evaluate the competitor's strategies
and policies that will also help the Hr manager to set a standard and improve the organization's
performance.

Company British Telecom
Post HR manager
Location London
Report to CEO
Qualification MBA in HR
Responsibilities  To create healthy work environment
 To train the employees according to
the rules of the company.
 To develop motivation among the
employees of the company.
 To solve the legal problems of the
company.
 To have a reward management for
the employees.
 To increase the knowledge of all the
employees of the company.
Title of the job HR manager
Date: 24, July 2019
Qualification required Essential Desirable Met
MBA in HR . Yes
Need of Experience
Experience in HR in
previous organisation
Yes
Personal
characteristics &
conduct

Honest
integrate the team
motivate other
employees
support innovative ideas
believe in quality
determined
Yes
yes
yes
yes
yes
yes
Roles and
Responsibilities
Recruiting and selecting
right person
training and
development
promote employees
relationships
policy formulation
management analyst
Yes
yes
yes
yes
yes
yes
CONCLUSION
This report has discussed about various impacts which British telecom have faced in
different scenarios. The company has to change its policies and strategies due to change in laws
of the government and they have to take care about the employee welfare according to the new
laws of the government of UK. Analysts of the company had also examined the labor market
trends which also impacted the nature of the business, the company has to face a downfall as

there were new modern techniques used in the rivalry company so the employees of British
telecom moved out of the company in order to get more pay. Companies in UK faced a lack of
skilled labor as the people who was trained by the company were offered more salary outside UK
which lowered the cost efficiency of the companies in UK so that impacted UK's GDP adversely.
The company also felt the need to appoint a right Hr so that they can analyze all the threats of the
market and improve the productivity and maximize its profits.

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