This assignment presents an operational plan developed for Bounce Fitness, a fitness center aiming to expand its services to an older demographic through a pilot project. The plan encompasses various aspects of business management, starting with resource acquisition, including fitness equipment and financial resources, and stakeholder consultation. It outlines key performance indicators (KPIs) such as attendance, client retention, and revenue, along with contingency plans for potential challenges like equipment failure or underperformance. The plan further details strategies for staff recruitment and induction, referencing Bounce Fitness's HR policies, and emphasizes the importance of intellectual property rights. It describes processes for monitoring KPIs, managing underperformance, and communicating variations to the plan, including financial projections and expectations. The plan also addresses how staff performance will be recorded and managed, ensuring the project's success and alignment with the organization's objectives.
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