Make a Presentation: BSBCMM401 Assessment at Zenith Business Academy

This document presents a comprehensive solution for the BSBCMM401 Make a Presentation assignment, a core unit within the Certificate IV in Business Administration (BSB40515) program at Zenith Business Academy. The assessment comprises three key parts: written questions, a project involving creating and delivering a presentation for BizOps Enterprise, and the presentation itself. The solution meticulously covers all aspects of the assessment, including the planning and documentation of the presentation approach, selection of appropriate presentation strategies, formats, and delivery methods tailored to the target audience. It also addresses the selection and utilization of presentation aids, materials, and techniques to enhance audience understanding, briefing of involved parties, and the implementation of evaluation techniques. The document also encompasses the delivery of the presentation, emphasizing the use of persuasive communication, audience interaction, and summarization of key concepts. Finally, it details the review process, including methods for evaluating presentation effectiveness, gathering feedback, and making necessary adjustments for future presentations. The solution also references and integrates foundation skills and critical aspects for assessment as outlined in the assignment brief.

Conte
nt
ASSESSMENT TOOL OUTLINE
Course
Name:
Certificate IV in Business
Administration
Course
Code:
BSB40515
Unit
Name:
Make a Presentation
Unit
Code:
BSBCMM401
BSBCMM401 – Make a Presentation Version 1:1 updated 05/05/17 Page 1 of 38
ContentsSection 1 - Student’s Information..................................................................................................2
Section 2 - Assessment Matrix.....................................................................................................................7
Section 3 : Assessment Cover Sheet..........................................................................................................11
Section 4: Assessment Task.......................................................................................................................15
Part A – Written Questions........................................................................................................................15
Part B – Project (Making a presentation at BizOps Enterprise)..................................................................21
Part C – Presentation.................................................................................................................................27
SSection 5: Student Feedback on unit.......................................................................................................35

Zenith Business Academy
Level 2, 55 Regent Street, Chippendale NSW 2008
Telephone: [phone], Fax: [phone]
www.zba.nsw.edu.au, email: [e-mail]
CRICOS Provider Code 02997M
Section 1 - Student’s Information
Introduction
This assessment tool relates to the following unit of competency of ‘BSBCMM401 ‘Make a presentation’.
The delivery and assessment of this unit will be conducted over a period of 40 hours face to face training.
Unit descriptors
BSBCMM401: Make a presentation’
This unit covers the skills and knowledge required to prepare, deliver and review a presentation to a target
audience.
This unit applies to individuals who may be expected to make presentations for a range of purposes, such
as marketing, training and promotions. They contribute well developed communication skills in presenting a
range of concepts and ideas.
No licensing, legislative or certification requirements apply to this unit at the time of publication.
Licensing/Regulatory Information
Not applicable.
Pre-Requisites
Not applicable.
BSBCMM401 – Make a Presentation Version 1:1 updated 05/05/17 Page 2 of 38

Zenith Business Academy
Level 2, 55 Regent Street, Chippendale NSW 2008
Telephone: [phone], Fax: [phone]
www.zba.nsw.edu.au, email: [e-mail]
CRICOS Provider Code 02997M
Instructions to students
Methods of Assessment
The strategies used in gathering evidence for the unit in the qualification: ‘BSBCMM401 – Make a
presentation’ include:
 Part A – Written Questions
 Part B – Project – Making a presentation
 Part C – Presentation
Outcomes of the Assessment:
After Completion of this assessment tool candidate will be able to:
1 Prepare a presentation
 Plan and document presentation approach and intended outcomes
 Choose presentation strategies, format and delivery methods that match the characteristics
of the target audience, location, resources and personnel needed
 Select presentation aids, materials and techniques that suit the format and purpose of the
presentation, and will enhance audience understanding of key concepts and central ideas
 Brief others involved in the presentation on their roles/responsibilities within the presentation
 Select techniques to evaluate presentation effectiveness
2 Deliver a presentation
 Explain and discuss desired outcomes of the presentation with the target audience
 Use presentation aids, materials and examples to support target audience understanding of
key concepts and central ideas
 Monitor nonverbal and verbal communication of participants to promote attainment of
presentation outcomes
 Use persuasive communication techniques to secure audience interest
 Provide opportunities for participants to seek clarification on central ideas and concepts,
and adjust the presentation to meet participant needs and preferences
 Summarise key concepts and ideas at strategic points to facilitate participant understanding
3 Review the presentation
 Implement techniques to review the effectiveness of the presentation
 Seek and discuss reactions to the presentation from participants or from key personnel
involved in the presentation
 Utilise feedback from the audience or from key personnel involved in the presentation to
make changes to central ideas presented
BSBCMM401 – Make a Presentation Version 1:1 updated 05/05/17 Page 3 of 38

Zenith Business Academy
Level 2, 55 Regent Street, Chippendale NSW 2008
Telephone: [phone], Fax: [phone]
www.zba.nsw.edu.au, email: [e-mail]
CRICOS Provider Code 02997M
Instruction for Assessments Submission:
If you do not understand any part of the unit or the assessments you are required to undertake, please talk
with your trainer or with the course coordinator. It is important that you understand all of the critical aspects
of the learning and assessment process that you will be undertaking. This will make it easier for you to
learn and successfully progress in your studies.
To be able to be marked competent (pass) in any unit you must:
 Submit all pieces of assessable work. If you do not submit any work you will be unable to gain
competency (pass)
 Submit all work on or before the due date. Any work submitted after the due date, without an
approved extension will be unable to gain competency
 Any work submitted after term will not be marked and you will be assessed as not yet competent
(not passed).
 All work is to be done to a high quality in terms of both presentation and content. This includes
correct referencing, grammar, punctuation and name/student number placed in either header or
footer.
If you hand in your work to your trainer and it is not yet competent (not passed) you have one further
opportunity to resubmit. Your trainer will advise you of new submission date and the areas of improvement
to be made.
If you are found cheating, you will automatically get a not yet competent on your assessment. If you are
found to have cheated, copied work from others either in class or during assessment, you will either to
repeat the unit or be given a new reassessment task. You will be reported for this action and you may also
have to pay a financial penalty.
Cheating is where any students use:
· Notes in a test
· Copies another person’s work
· Use unauthorized material in test
You must write your work in your own words, you are being assessed on your own thoughts and
knowledge. All work is to be typed and handed directly to your trainer. You have to attach a completed
assignment sheet to your work that clearly shows your name and your student Id number as well as your
trainer’s name.
Please keep a copy of any work you submit. It is your responsibility to re – submit any work requested at
any time. The Zenith Business Academy takes no responsibility for work that cannot be located.
BSBCMM401 – Make a Presentation Version 1:1 updated 05/05/17 Page 4 of 38

Zenith Business Academy
Level 2, 55 Regent Street, Chippendale NSW 2008
Telephone: [phone], Fax: [phone]
www.zba.nsw.edu.au, email: [e-mail]
CRICOS Provider Code 02997M
You do have the right to appeal any assessment decision made by the Zenith Business Academy trainer if
you:
· Believe that the assessment is invalid and /or
· Feel that the process was invalid, inappropriate or unfair.
You will find an overview of this unit in the assessment matrix below and this will help you to develop and
understand how this unit will run over the period of the weeks. The assessment matrix will give you an
opportunity to:
 Check your progress
 Apply the skills you have learnt during the training sessions
 Gather evidence to achieve the competency in this unit
In order to demonstrate your employability skills that underpin all job roles, through the set of foundation
skills that are essential if learners are to participate successfully in work and be valuable and productive
employees.
These skills are identified as:
 learning
 reading
 writing
 oral communication
 numeracy
 navigating the world of work
 interacting with others
 getting the work done.
These foundation skills are embedded in the unit of competency (and sometimes explicitly identified). You
will need to take time to analyse the unit of competency to identify where particular foundation skills are
evident.
You must demonstrate in your assessment task the Critical aspects for assessment and evidence required
to demonstrate competency in this unit.
BSBCMM401 – Make a Presentation Version 1:1 updated 05/05/17 Page 5 of 38

Zenith Business Academy
Level 2, 55 Regent Street, Chippendale NSW 2008
Telephone: [phone], Fax: [phone]
www.zba.nsw.edu.au, email: [e-mail]
CRICOS Provider Code 02997M
Overview of assessment requirements
To achieve competency in this unit, a person must be able to demonstrate the required knowledge in these
areas:
Performance Evidence
Evidence of the ability to:
 prepare and deliver presentations related to occupation or area of interest which demonstrate the
use of:
 effective presentation strategies and communication principles
 aids and materials to support the presentation
 select and implement methods to review the effectiveness of own presentation and document any
changes which would improve future presentations.
Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.
Required knowledge
To complete the unit requirements safely and effectively, the individual must:
 identify information collection methods that will support review and feedback of presentations
 identify regulatory and organisational obligations and requirements relevant to presentations
 describe the principles of effective communication describe the range of presentation aids and
materials available to support presentations.
BSBCMM401 – Make a Presentation Version 1:1 updated 05/05/17 Page 6 of 38

Zenith Business Academy
Level 2, 55 Regent Street, Chippendale NSW 2008
Telephone: [phone], Fax: [phone]
www.zba.nsw.edu.au, email: [e-mail]
CRICOS Provider Code 02997M
Section 2 - Assessment Matrix
Unit Name Make a presentation
Unit Code BSBCMM401
Qualification Name Certificate IV in Business Administration
Qualification Code BSB40515
Assessment Instruments
A B C D
Written Questions Project:
Scenario Presentation
Evidence
Elements/Performance Criteria A B C D
Element 1 : Prepare a Presentation
1.1 Plan and document presentation approach and intended outcomes
1.2 Choose presentation strategies, format and delivery methods that match the
characteristics of the target audience, location, resources and personnel needed
1.3 Select presentation aids, materials and techniques that suit the format and
purpose of the presentation, and will enhance audience understanding of key
concepts and central ideas
1.4 Brief others involved in the presentation on their roles/responsibilities within the
presentation
1.5 Select techniques to evaluate presentation effectiveness
Element 2: Deliver Presentation
2.1 Explain and discuss desired outcomes of the presentation with the target audience
2.2 Use presentation aids, materials and examples to support target audience
understanding of key concepts and central ideas
2.3 Monitor nonverbal and verbal communication of participants to promote attainment
of presentation outcomes
2.4 Use persuasive communication techniques to secure audience interest
2.5 Provide opportunities for participants to seek clarification on central ideas and
concepts, and adjust the presentation to meet participant needs and preferences
2.6 Summarise key concepts and ideas at strategic points to facilitate participant
understanding
Element 3: Review the presentation
3.1 Implement techniques to review the effectiveness of the presentation
3.2 Seek and discuss reactions to the presentation from participants or from key
personnel involved in the presentation
3.3 Utilise feedback from the audience or from key personnel involved in the
presentation to make changes to central ideas presented
BSBCMM401 – Make a Presentation Version 1:1 updated 05/05/17 Page 7 of 38

Zenith Business Academy
Level 2, 55 Regent Street, Chippendale NSW 2008
Telephone: [phone], Fax: [phone]
www.zba.nsw.edu.au, email: [e-mail]
CRICOS Provider Code 02997M
Foundation Skills Mapping
Underpinning all job roles is a set of skills that are essential if learners are to participate successfully in
work and be valuable and productive employees. These skills are identified as:
Skill Performance
Criteria
Description
Reading 1.1, 1.2, 1.4, 3.1, 3.2 • Identifies and interprets information from complex texts
including legislation, organisational policies and
procedures
• Compares final output with original notes to check for
accuracy
Writing 1.1–1.5, 3.2, 3.3 • Addresses the context, purpose and audience when
generating a range of texts
• Prepares complex texts from notes using appropriate
structure, and accurate spelling, grammar and
punctuation
• Records notes of meeting proceedings according to
organisational requirements
• Edits and corrects own work to ensure accuracy
Oral
communication
2.1–2.4 • Participates in verbal exchanges using appropriate style,
tone and vocabulary for audience, context and purpose
• Listens for specific information during meetings
• Asks questions and listens to responses to clarify
understanding
Numeracy 1.4, 1.5, 3.2, 3.3 • Recognises and interprets numerical information related
to timeframes and budgets
Navigate the
work of work
1.3, 2.1, 2.4, 3.1, 3.2 • Recognises and responds to both explicit and implicit
organisational procedures and protocols and
legislative/regulatory requirements
Interact with
others
1.3, 1.5, 2.3, 3.2 • Selects the appropriate form, channel and mode of
communication for a specific purpose relevant to own
role
• Cooperates with others as part of familiar activities,
playing an active role in facilitating group interaction
Get the work
done
1.1, 1.3, 1.4, 1.5, 2.1, 2.2,
2.4, 3.1, 3.2, 3.3
• Applies formal processes when planning complex tasks,
producing plans with logically sequenced steps,
reflecting an awareness of time constraints
BSBCMM401 – Make a Presentation Version 1:1 updated 05/05/17 Page 8 of 38

Zenith Business Academy
Level 2, 55 Regent Street, Chippendale NSW 2008
Telephone: [phone], Fax: [phone]
www.zba.nsw.edu.au, email: [e-mail]
CRICOS Provider Code 02997M
• Recognises and takes responsibility for addressing
predictable problems in familiar work contexts
BSBCMM401 – Make a Presentation Version 1:1 updated 05/05/17 Page 9 of 38

Zenith Business Academy
Level 2, 55 Regent Street, Chippendale NSW 2008
Telephone: [phone], Fax: [phone]
www.zba.nsw.edu.au, email: [e-mail]
CRICOS Provider Code 02997M
Critical aspects for assessment and evidence
Essential skills Assessment activity
Prepare and deliver presentations related to occupation or area of interest which
demonstrate the use of: A,B,C
Effective presentation strategies and communication principles B,C
Aids and materials to support the presentation C
Select and implement methods to review the effectiveness of own presentation
and document any changes which would improve future presentations. C
Knowledge Evidence
KE1 Identify information collection methods that will support review and
feedback of presentations A,B
KE2 Identify regulatory and organisational obligations and requirements
relevant to presentations A
KE3 Describe the principles of effective communication A
KE4 Describe the range of presentation aids and materials available to support
presentations A,B
Foundation skills
FS1 Reading: reviews and analyses documents to identify information relevant
to a specific presentation A,B,C
FS2 Writing: develops material to convey ideas and information to target
audience in an engaging way A,B,C
FS3 Oral communication: presents information using words and nonverbal
features appropriate to the audience and context C
FS4 Oral communication: uses listening and questioning techniques to gather
information required to develop or modify presentations C
FS5 Oral communication: interprets audience reactions and changes words or
nonverbal features accordingly C
FS6 Interact with others: selects and uses appropriate conventions and
protocols to encourage interaction or to present information C
FS7
Interact with others: demonstrates sophisticated control over oral, visual
and written formats, drawing on a range of communication practices to
achieve goals
C
FS8 Interact with others: recognises the need to alter personal communication
style in response to the needs or expectations of others C
FS9 Get the work done: takes responsibility for planning, sequencing and
prioritising tasks and own workload to achieve outcomes A,C
FS10 Get the work done: uses feedback from others, analytical and lateral
thinking to review current practices and develop new ideas C
FS11 Get the work done: uses the main features and functions of digital tools to
complete work tasks B,C
Dimensions of competency*
Task skills A,B,C
BSBCMM401 – Make a Presentation Version 1:1 updated 05/05/17 Page 10 of 38

Zenith Business Academy
Level 2, 55 Regent Street, Chippendale NSW 2008
Telephone: [phone], Fax: [phone]
www.zba.nsw.edu.au, email: [e-mail]
CRICOS Provider Code 02997M
Task management skills B,C
Contingency management skills B,C
Job/role environment skills A,B,C
Assessment conditions
AC1 Equipment, materials and business software packages for making a
presentation
B,C
AC2 Business technology B,C
AC3 Interaction with others B,C
*NB: For the purposes of mapping, Aspire has here indicated the most relevant instances where each dimension of competency
has been covered. Each dimension of competency may be covered in other parts of the content.
BSBCMM401 – Make a Presentation Version 1:1 updated 05/05/17 Page 11 of 38

Zenith Business Academy
Level 2, 55 Regent Street, Chippendale NSW 2008
Telephone: [phone], Fax: [phone]
www.zba.nsw.edu.au, email: [e-mail]
CRICOS Provider Code 02997M
Section 3: Assessment Cover Sheet
Course Name Certificate IV in Business Administration Course Code: BSB40515
Unit Name Make a presentation Unit Code: BSBCMM401
Please read and sign this assessment coversheet and submit it together with all your assessments to your Assessor by the due date.
First Name: Student Number:
Family Name:
Assessor Name:
Student
Declaration
I have been supplied with the learning materials.
Due date for assessment submission has been clearly communicated to me.
The Trainer/Assessor has gone through the instructions for all the assessments and I clearly
understand that this is a formal assessment.
I understand that I must meet all the performance requirements for each assessment to be
able deemed competent in this unit.
I understand the need of using referencing and consequence of plagiarism (academic
misconduct).
I am aware of the post-assessment options (re-submission, re-assessment, study plan)
available to me.
I have talked to my Trainer/Assessor about any of my special needs.
By submitting this piece of work and signing below, I DECLARE THAT all the assessments will
be my own work and have not been previously submitted by me or any other student. I
understand that if there is any doubt of the authenticity of any piece of my assessment I can
be orally assessed by the Assessor.
Student Signature: Date: ____/____/____
Assessor Use Only
Final Overall
Result
Assessment Re-submission Re-assessment
C NYC C NYC C NYC
Assessor Signature Date ____ /____ /____
Feedback to Student
I have received the Assessment Feedback on ____/____/____
Student Signature
Assessor Signature Date ____ /____ /____
ZENITH BUSINESS ACADEMY PTY LTD | CRICOS CODE: 02997M | ABN: 81 128 584 896 | Address: Level 2,55 Regent Street Chippendale 2008 NSW
BSBCMM401 – Make a Presentation Version 1:1 updated 05/05/17 Page 12 of 38