BSBCRT413 Case Study: Collaborating in Creative Processes

This document provides a comprehensive solution to a BSBCRT413 Collaborate in Creative Processes case study, focusing on Online Media Solutions. It includes detailed analyses of team responsibilities, legislative and organizational frameworks, and expectations for collaborative processes in two scenarios: launching a green campaign and developing a staff development program. The solution outlines action plans with timelines and delegation of responsibilities, emphasizing sustainable practices and effective communication strategies. Constructive feedback mechanisms and self-evaluation methods are also discussed, aiming to enhance individual and team contributions to creative projects. The document concludes with a reflection on improvements and overall effectiveness in collaborative settings.

BSBCRT413 COLLABORATE
IN CREATIVE PROCESSES

TABLE OF CONTENTS
ACTIVITY-1...................................................................................................................................4
Own and group responsibilities based on the task requirements.................................................4
Legislative and organisational frameworks applicable to the task..............................................4
Expectations of the collaborative process and task outcome.......................................................4
Channels to communicate with the teams...................................................................................4
Own and group responsibilities based on the task requirements.................................................5
Legislative and organisational frameworks applicable to the task..............................................5
Expectations of the collaborative process and task outcome.......................................................5
Channels to communicate with the teams...................................................................................6
ACTIVITY 2...................................................................................................................................6
Action plan...................................................................................................................................6
Occasion 2: Brainstorm ideas for developing a staff development program.......................7
Action plan...................................................................................................................................7
ACTIVITY-3...................................................................................................................................7
Developing ideas for launching a green campaign......................................................................8
Providing constructive feedbacks on the ideas of the team member...........................................8
Supporting team members to meet the task requirements...........................................................8
Occasion 2: Brainstorm ideas for developing a staff development program.......................9
Providing constructive feedbacks on the ideas of the team member...........................................9
Supporting team members to meet the task requirements...........................................................9
ACTIVITY-4.................................................................................................................................10
Self evaluation: Occasion 2: Brainstorm ideas for developing a staff development
program....................................................................................................................................11
Evaluation form : Occasion 2: Brainstorm ideas for developing a staff development
program....................................................................................................................................15
ACTIVITY-5.................................................................................................................................16
Occasion 2: Brainstorm ideas for developing a staff development program.....................17
REFERENCES..............................................................................................................................19

ACTIVITY-1
Framework for the collaboration process- Occasion 1
Developing ideas for launching a green campaign
Own and group responsibilities based on the task requirements
 First and foremost responsibility is to arrange all the resources and tools for accomplishing
the task by the team and the managers.
 HR manager is responsible for the completing the project by understanding the requirements
of each member by organising debates and discussions in which each member can have the
chance to speak and give ideas which are needed.
 This is the sole responsibility of the manager to check each performance and provide all
feedbacks to make the team members know their mistakes.
 Team member is responsible for the participating in the task with full motivation and
healthy competition.
Legislative and organisational frameworks applicable to the task
All the team members are responsible for any feedback and should report to the leader or
trainer. The trainer is answerable to the manager and trainer has to answer each queries and
questions by the team members. All the discussion related to the work will be discussed with
everyone and the last decision will be taken by the HR manager.
Expectations of the collaborative process and task outcome
The main expections of this collaboration are to bring the team together to work on the
same goals to fight against the conflicts or problem arises together with team spirit (Ronfard,
2018). The task outcome is protecting the environment from harmful wastages and products and
developing the ways to protect the environment by saving electricity and planting trees in the
work environment. Creating awareness in the team for sustainability and focusing on producing
sustainable products.
Channels to communicate with the teams
My team is using direct channels of communication because all the task or procedures are
being performed in front of everyone. Every team member is communicating directly to the

leader and the manager about new thoughts and ideas or ways for doing the things more
accurately and efficiently. Direct channel communication involves talking and discussing the
plans face to face to the manager by the team member to make them feel confident.
Framework for the collaboration process- Occasion 2
Brainstorm ideas for developing a staff development program
Own and group responsibilities based on the task requirements
 The main responsibility is to make everyone available for the in the meetings and seminars
for group discussion about the task.
 My responsibility is to motivate each member for giving innovative ideas for solving the
issues and by making and eco-friendly environment.
 The manager is responsible for making recognition and reward policies for making the team
members to perform the task more efficiently and involve in more advanced ideas.
 To make the green campaign strong I have to make each team member attitudes to work
towards the issues and solving them with their first priority.
Legislative and organisational frameworks applicable to the task
All the team members are required to give ideas and thoughts for developing the plans for
the issues. All the team members including me need to report to the manager for the work done.
The manager has to check each performance and try to motivate all the employees for attaining
the task efficiently. As a HR team member I Have to check all the team members’ behaviours
and work give feedbacks to the work for improvements.
Expectations of the collaborative process and task outcome
The expectations of the collaborative process are to increase the skills of the team for
creating new ideas and solutions for the customers and sustainability of the products. Using each
member’s different perspective and selecting the most creative one for the task. Outcome of this
task is to creating green challenges for the environment safety with using biodegradable products
for reuse and reducing the wastages of electricity, water etc.

Channels to communicate with the teams
Using verbal communication between the team members for confidence in speaking of
ideas and solutions. This involves listening the problems actively by everyone for better
outcomes and team members can use any ways of style for talking and for some information.
This channels helps Me to understand each and every members perspective properly.
ACTIVITY 2
Develop action plans with the team according to task requirements
Occasion 1: Developing ideas for launching a green campaign
Action plan
Task requirements Timelines Delegation of responsibilities
Understanding the environmental
needs and full filing them
1 month The manager gives all the duties to
the team members and they are
responsible for the work.
Developing the sustainable products
which are environment friendly
3 months Management gives responsibility to
the mangers for determine the
products that has to be produced
with the consultation of team
members
Finding the solutions for saving
water, trees, and electricity for
reducing wasteges
6 months This is the sole responsibility of
each and every team member to
avoid unuasage activities including
the top management team too
(Mahmood,2018).
Occasion 2: Brainstorm ideas for developing a staff development program
Action plan
Task requirements Timelines Delegation of responsibilities
Presentation of the ideas and
thoughts about the sustainability in
the work environment
1 month It is the responsibility of the top
manager for presenting the
company’s ideas and thought on
which all the team members need to
work to improve the customer

feedbacks
Developing various techniques and
methods to for making and
understanding the views and
opinions of others
5 months This is team member’s responsibility
to gather together and coordinate
with each other’s ideas for making
advance solutions for the
environment.
Using various communication
channels and tools for and selecting
the best one for exchanging ideas
smoothly
4 months Manager decide the way of
communicating with the team
members and the team members are
responsible communicating between
the groups with their choice of
communications (Butticè,2019)
ACTIVITY-3
Participating in collaborative processes
Occasion 1: Developing ideas for launching a green campaign
Developing ideas for launching a green campaign
Developing ideas Implementing idea
Developing sustainable team for awareness As a HR team member it is our responsibility to provide
the awareness of green campaign to every team member
for producing sustainable environment.
Creating challenges monthly for the green campaign Our team is creating a situation in which each team
members have to give ideas for solving the situations to
protect the environment..
Switching to sustainable products The main aim of all the team members is to produce
those products which are not harmful for the customers
and the environment
Using policies which does not involve any wastages of
products like double-sided paper policy
Our team is working on reducing the wastes and using
biodegradable products which can be reused in future
Saving electricity, water, trees Developing many ways like switching off the lights and
planting trees near the work environments (Al-
Samarraie,2018)

Providing constructive feedbacks on the ideas of the team member
All the team members of HR are giving ideas for the efficiency in the work the manager of
the team after listening to everyone’s idea providing guidance and advices to the members. For
changing some techniques for more efficiency and productivity in the work and encouraging
them to create more advance ideas for work and customer satisfaction.
Supporting team members to meet the task requirements
My supportive skills by motivating them for creating new ideas and thoughts for the task
with deep research by giving them reward and recognition. I will create an eco-friendly
environment in which the team members can speak up their problems without any hesitations to
feel encouraged. It is important to encourage each member for making the task efficient.
Occasion 2: Brainstorm ideas for developing a staff development program
Areas of development Ideas of innovative training
Data analytics This area involves using data in an innovative way to
help the team members by using various tools and
techniques to develop the staff performances
Search engine optimisation This techniques involves improving the websites for the
company for improving the marketing by the staffs
Content creation Making the staff to create different contents by each
members for a particular environment policies for their
critical thinking development (Pan, 2020)
Communication and interpersonal skills Giving the training to communicate their ideas in
debates or discussions for improving their skills to
communicate with everyone with ease (Sutiyatno,2018).
Providing constructive feedbacks on the ideas of the team member
My first motive is to provide each and everyone proper guidance and ways of doing the
work and if the member is having problems in doing the task giving them proper constructive
guidance is important to make the team work with no doubts. I solved all the queries and ideas of
the members to make them clear about their objectives.

Supporting team members to meet the task requirements
I supported the team members by clearing their doubts and questions and communicating
with them all the ideas and solutions to make them feel motivated towards the work. I created
everyone’s motive toward the same task for providing eco friendly products and services to the
customers.
ACTIVITY-4
Evaluating and seeking feedback on own role in the collaborative process
Self evaluation: Occasion 1: Developing ideas for launching a green campaign
Excellent Satisfactory Needs work
1. Presented ideas clearly using
language and features suitable to
diverse audiences


2. Captured the attention of the
audience

3. Used listening and questioning
techniques to elicit the views and
opinions of HR team members and
to confirm understanding


4. Actively identified the requirements
of important communication
exchanges, selecting appropriate
format, tone and content to suit
purpose and audience


5. Established connections and built
genuine understanding with a diverse
range of people


6. Responded to and used diverse
perspectives to enrich the creative
process

7. Made eye contact with the audience


8. Voice dynamics


9. Body languag


10. Contributed to creating a climate
where people feel comfortable to



suggest, explore, adapt and adopt
new ideas as a regular part of work-
life
11. Personal presentation (appearance,
mannerism, character, comfort)


12. Dealing with questions from the
audience


13. Overall evaluation

Areas of improvement
The areas of improvement is we need to improve the attention of audience so that task can be
done more accurately also diverse perspective of consumers also need improvements by
responding to each perspective is difficult. Due to this the overall efficiency cannot be
maintained properly.
Self evaluation: Occasion 2: Brainstorm ideas for developing a staff development program
Excellent Satisfactory Needs work
1. Presented ideas clearly using
language and features suitable to
diverse audiences


2. Captured the attention of the
audience

3. Used listening and questioning
techniques to elicit the views and
opinions of HR team members and
to confirm understanding


4. Actively identified the requirements
of important communication
exchanges, selecting appropriate
format, tone and content to suit
purpose and audience


5. Established connections and built
genuine understanding with a diverse



range of people
6. Responded to and used diverse
perspectives to enrich the creative
process


7. Made eye contact with the audience


8. Voice dynamics


9. Body languag
10. Contributed to creating a climate
where people feel comfortable to
suggest, explore, adapt and adopt
new ideas as a regular part of work-
life


11. Personal presentation (appearance,
mannerism, character, comfort)


12. Dealing with questions from the
audience

13. Overall evaluation

Areas of improvement
In brain storming development of staff is important without capturing the attentions of the
audience because if the audience are not aware of the they will ask more questions due confusion
and dealing with huge questions is a tough task and decreases the overall efficiency.
Evaluation form : Occasion 1: Developing ideas for launching a green campaign
Excellent Satisfactory Needs work
1. Presented ideas clearly using
language and features suitable to
diverse audiences
 
2. Captured the attention of the
audience


3. Used listening and questioning
techniques to elicit the views and
opinions of HR team members and
to confirm understanding


4. Actively identified the requirements



of important communication
exchanges, selecting appropriate
format, tone and content to suit
purpose and audience
5. Established connections and built
genuine understanding with a diverse
range of people


6. Responded to and used diverse
perspectives to enrich the creative
process
7. Made eye contact with the audience


8. Voice dynamics


9. Body languag


10. Contributed to creating a climate
where people feel comfortable to
suggest, explore, adapt and adopt
new ideas as a regular part of work-
life


11. Personal presentation (appearance,
mannerism, character, comfort)


12. Dealing with questions from the
audience

13. Overall evaluation

Participants feedback
The HR team members completed the checklist and provided all the feedbacks related to
individual thoughts and thinking the feedbacks were different but most of the answer is common
which are using the diverse perspective and for enriching the creative demands and dealing with
a lot of questions from the consumers.
Area of improvement
Both the areas written in the feedbacks of the participants which are common are given
more importance to for improvisation because it is necessary for efficiency of the task without
any hurdles and the customers are the key role to the company and this areas has be improved.