BSBCRT511: Develop Critical Thinking in Leadership & Management

This assignment solution for BSBCRT511 Diploma of Leadership and Management focuses on developing critical thinking skills in others. It covers concepts like clarity, accuracy, and various critical thinking approaches such as analysis, synthesis, and evaluation. The assignment includes practical examples of how a company uses technology for communication, the importance of job training, and appraisal processes. It also explores different learning environments like classroom learning and distance learning, and discusses relevant legislation such as the Privacy Act 1988 and the Equal Employment Opportunity Act. The evaluation criteria for sources are also addressed, ensuring the reliability and validity of information. Desklib provides this and many other resources for students to enhance their learning.

BSB50420 Diploma of Leadership and Management
Unit of competency BSBCRT511 Develop critical
thinking in others
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Assessor’s Initials and Date

Critical Thinking
Concept Characteristic Explanation on how each characteristic is used in each
concept
Clarity Clarity of thoughts and
expressions
It is the foremost important aspect in mentioned concept that
elaborate to deliver cleat thoughts and expression in
communication that can be believe by others.
Accuracy
It succors into get closer to
truth with accurate
information. This part helps the critical thinkers to collect the specific
and reliable information that can be used into analyze.
Critical Thinking
Approach Characteristic Explanation on How Each Characteristic is Used in Each
Approach
Analysis Research and analyze the
critical data
It is the process that carefully examine the information, it
could be in any form such as data, text or any relate able
data. With set of analytical skills can extract the
information from such critical information. Through this a
proper segment information can be explain to others to
how to implement such information source.
Synthesis
Combine parts and
transform in a unique and
new way
This practice generates the flexibility and determination in other
s to perform the task in a new and unique ways. Through this
above mentioned practice succors into enhance thinking ability.
It requires high level level of abstract thinking to perform such
synthesis.
Evaluation Evaluate the whole
process of critical thinking
to reach at a conclusion
It forms the conclusion of complete concept with the
support of evidence and abstract information that provides
accurate solution and its implication in task to get the
favorable or desired results.

Process Explanation
Setting daily
reminders for
meetings
The mentioned company actively communicate with its stakeholders and other investors.
To avoid the hectic process in attending the meeting, they formed a systematic daily
reminders task through the help of tech gadgets in which meetings were segmented
according to their prioritize time. These daily reminders succors the company into
eliminate threats of absent in meetings.
Contacting staff
members in the
event of a delivery
Company uses several technology to contact with their staff deliberately. Since, the
bounce fitness provides the range of programs and session to its valuable customers in
its several branch. Hence, to form a proper communication in between the numbers of
staff mangers uses gadgets and digital process in contacting to their staff. i.e., personal
digital assistant, virtual assistants, cellular phones and conference meetings. By such
process the mentioned fitness center formed an effective communication path.
Contacting staff
members in the
event of missed
phone calls
Bounce fitness center uses variety of options in communicating with staff. Meanwhile, the
mentioned company uses the source of mails and text messages for the communication
in case staff members missed the phone calls. Through mail and direct messages
company successfully deliver their messages to concern staff.
 Identify one
reason why
the task must
be presented
to the trainee.
The job training is the most important factor that succors the mentioned company to
deliver great services. It helps into enhance the skills and knowledge of trainer as well as
develop the professionalism in their personality. Due to such action more customers
attracted to using their services and formed a loyal fan base.
 Identify one
reason why
the trainer
must try out
the trainee’s
performance.
The trainee program is must for the trainer because it develops several skill set in them
as well as knowledge them about all the machinery that used in giving the training to
customers. Hence it succors into provides the best service to customers by their formed
plan that includes several courses as well as activities.
 Identify one
reason why
the trainer
does a follow- The trainers follow up to get the real updates of trainee performance. Through

up. such process actual condition were identified that used into enhance their
performance by giving the favorable suggestions.

 Describe the
appraisal
process. T h e a p p r a i s a l p r o c e s s s u c c o r s t h e m e m b e r s t o e n h a n c e t h e i r g o a l s a n d
n e e d s t h r o u g h t h e i r i n t e g r a t e d p r o g r a m s w h i c h s u p p o r t t h e i r i n t e r e s t .
T h e s t a f f m e m b e r s g e t s t h e a p p r a i s a l a c c o r d i n g t o t h e i r w o r k r e l a t e d t o
g r e a t s e r v i c e a s w e l l a s i n e n h a n c i n g t h e b u s i n e s s p r o d u c t i v i t y .
 Briefly explain
the training
courses
available for
personal and
managerial
skills.
The training courses has designed in an such manner that enhance the productivity as
well as developed the essential managerial skills. Such integrated programs provides to
setting the personal needs and goals that ultimately provides a suitable techniques to
fulfill or enhance productivity.
 Identify how
employees can
participate in an
external course
of study.
T h e e m p l o y e e c a n p a r t i c i p a t e i n e x t e r n a l t r a i n i n g p r o g r a m t h r o u g h
t a k i n g t h e p e r m i s s i o n w i t h u p p e r l e v e l o f m a n a g e m e n t . I t c a n g i v e s t h e
a d v a n t a g e i n e n h a n c i n g t h e e m p l o y e e s k i l l s t h r o u g h p r o g r a m l i k e n s i x
s i g m a . H e n c e s u c h c o u r s e o f s t u d y c a n b e t a k e n t h r o u g h d i g i t a l
p l a t f o r m s . I t I s c o s t e f f e c t i v e a s w e l l a s p r o d u c t i v e .
Learning
Environment Description
 Classroom
Learning T h e c l a s s r o o m l e a r n i n g u s e d i n o r g a n i z a t i o n t o d e v e l o p c o l l a b o r a t i v e
l e a r n i n g t h a t s u c c o r s i n t o e n h a n c i n g t h e s o c i a l s k i l l s a s w e l l b u i l d
o r g a n i z a t i o n a l r e q u i r e d s k i l l s .
 Distance
Learning T h i s f o r m o f s t u d y u s e d b y t h e o r g a n i z a t i o n t o p r o v i d e s t h e l e a r n i n g t o
i t s e m p l o y e e t h o r o u g h t h e u s e o f t e c h n o l o g y . I t d e v e l o p s t h e n e e d e d
s k i l l s a c c o r d i n g t o a n o r g a n i z a t i o n r e q u i r e m e n t t o i t s g l o b a l w o r k f o r c e .

Learning Environment Learning System Description of Use in an Organization
 Classroom
Learning
E-learning
The said type of learning system will be the most effective
one. For instance various policies and vision of
operational firm can be explained effectively using digital
platforms.
Traditional learning Under this system approach towards more traditional
learning will be explored. For this type of system it can be
used in respect to security purposes.
 Distance Learning
Private servers
Under this system of learning an individual develops
standards of learning by composing private service of the
organizational firm.
Meetings For this meeting platforms of the operational firm are
being organized.
Legislation Requirement Explanation
 Privacy Act 1988
Promote and protect the privacy of
customer
T h i s s e c t i o n f u l l y f o c u s e d t o p r o t e c t
t h e p r i v a c y o f c u s t o m e r s i d e n t i t y f r o m
m i s u s i n g . T h e A u s t r a l i a n g o v e r n m e n t
f o r m e d s u c h a c t t o p r o t e c t t h e
c u s t o m e r d a t a a n d b a n n e d t o t a k e i n t o
u s e w i t h o u t t h e i r c o n c e r n s .
Establishment of fair informational
practice
In this act the performing company have to be
follow ethical and legal practice towards
performing their operations in the market. It
ensures to promote fair operations with proper
information to customers.

Legislation Requirement Explanation
 Equal
Equal right of opportunity
T h i s a c t f o l l o w s t o g i v e t h e e q u a l
r i g h t s a n d o p p o r t u n i t y t o e v e r y
e m p l o y e e a t w o r k p l a c e w i t h o u t a n y
d i s c r i m i n a t i o n
Employment
Opportunity
(Commonwealth
Eliminate sexual harassment T h e w o r k p l a c e s h o u l d b e f r e e f r o m
a n y s e x u a l h a r a s s m e n t a n d f o r m a n
e t h i c a l p r a c t i c e t h a t p r o m o t e h e a l t h y
w o r k i n g e n v i r o n m e n t f o r e v e r y o n e .
Authorities) Act
1987
Evaluation criteria
Questions to answer
to help you evaluate
each source.
Explanation
 Accuracy
Does the source
provide valid
information for your
research?
The source that is provided for a written information
enhances the accuracy of data and helps in ensuring
better impression over readers mind.