BSBDIV501 Manage Diversity in the Workplace: Assessment Questions

This document presents a student's responses to the written questions from the BSBDIV501 Manage Diversity in the Workplace assessment. The questions cover essential aspects of diversity management, including its definition, the reasons for valuing diversity in organizations, and strategies for building a diverse workforce. The student provides concise explanations and examples to address each question, demonstrating an understanding of the core concepts related to implementing diversity policies. The assessment requires the student to provide answers to questions related to diversity management, building a diverse workforce, and the importance of diversity in organizations. The student answers are based on the provided course materials and resources.

Student Assessment Tasks
BSBDIV501 Manage diversity in the workplace
STUDENT NAME: ………………………………………………………………….
STUDENT ID: …………………………………………………

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Assessment information
The assessment tasks for BSBDIV501 Manage diversity in the workplace are included in this Student
Assessment Tasks booklet and outlined in the assessment plan below.
 To be assessed as competent for this unit, you must complete all of the assessment
tasks satisfactorily.
Assessment plan
Assessment Task Overview
1. Written questions You must correctly answer all questions.
2. Diversity report This assessment requires you to review and
research current practices in diversity and
make suggestions for how the diversity policy
for
Kingfisher Garden Centre can be improved.
Assessment preparation
Please read through this assessment thoroughly before beginning any tasks. Ask your assessor for
clarification if you have any questions.
When you have read and understood this unit’s assessment tasks, print out the Student Assessment
Agreement. Fill it out, sign it and hand it to your assessor, who will countersign it and keep it on file.
Keep a copy of all of your work, as the work submitted to your assessor will not be returned to you.
Assessment appeals
If you do not agree with an assessment decision, you can make an assessment appeal as per your
RTO’s assessment appeals process.
You have the right to appeal the outcome of assessment decisions if you feel you have been dealt with
unfairly or have other appropriate grounds for an appeal.
Assessment instructions
Each assessment task in this booklet consists of the following:
Assessment Task Cover Sheet
This must be filled out, signed and submitted with your assessment responses.
If you are submitting hardcopy, the Assessment Task Cover Sheet should be the first page of each task’s
submission.
If you are submitting electronically, print out the Assessment Task Cover Sheet, fill it out, sign it and then
scan and submit the file.
The Assessment Task Cover Sheet will be returned to you with the outcome of the assessment, which
will be satisfactory (S) or unsatisfactory (U). If your work has been assessed as being not satisfactory,
your assessor will include written feedback on the Assessment Task Cover Sheet giving reasons why.
Your assessor will also discuss this verbally with you and provide advice on reassessment opportunities
as per your RTO’s reassessment policy.
Depending on the task, this may include

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 resubmitting incorrect answers to questions (such as written questions and case studies)
 resubmitting part or all of a project, depending on how the error impacts on the total outcome of the
task
 redoing a role play after being provided with appropriate feedback about your performance
 being observed a second (or third time) undertaking any tasks/activities that were not satisfactorily
completed the first time, after being provided with appropriate feedback.
Assessment task information
This gives you:
 a summary of the assessment task
 information on the resources to be used
 submission requirements
 resubmission opportunities if required.
Assessment task instructions
This includes questions you will need to answer or tasks that you need to complete.
Your answers must be typed using software as indicated in the assessment task Instructions.
Copy and paste each task’s instructions into a new document and use this as the basis for your
assessment task submission. Include this document’s header and footer.
If you are submitting electronically, give the document a file name that includes the information as
indicated in the section called ‘Naming electronic documents’ (see below).
Naming electronic documents
It is important that you name the documents that you create for this Assessment Task in a logical manner.
Each should include:
 Course identification code
 Assessment Task number
 Document title (if appropriate)
 Student name
 Student number
 Date it was created
For example, BSBSUS401 AT2.1 Sustainability Improvement Report Shindo Seiji GM-0312 20/10/24.

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Checklist
This will be used by your assessor to mark your assessment. Read through this checklist as part of your
preparation before beginning the assessment task. It will give you a good idea of what your assessor
will be looking for when marking your responses or observing your performance.

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Student assessment agreement
Make sure you read through the assessments in this booklet before you fill out and sign the agreement
below.
If there is anything that you are unsure of, consult your assessor prior to signing this agreement.
Have you read the assessment requirements for this unit?  Yes  No
Do you understand the requirements of the assessments for this unit?  Yes  No
Do you agree to the way in which you are being assessed  Yes  No
Do you have any specific needs that should be considered  No  Yes
If so, explain these in the space below.
Do you understand your rights to reassessment?  Yes  No
Do you understand your right to appeal the decisions made in an
assessment?  Yes  No
Student name
Student ID number
Student signature
Start date
Assessor name

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Assessment Task 1 Cover Sheet
Student declaration
To be filled out and submitted with assessment responses
 I declare that this task is all my own work and I have not cheated or plagiarised the work or
colluded with any other student(s).
 I understand that if I am found to have plagiarised, cheated or colluded, action will be taken
against me according to the process explained to me.
 I have correctly referenced all resources and reference texts throughout these assessment tasks.
Student name
Student ID number
Student signature
Assessor declaration
 I hereby certify that this student has been assessed by me and that the assessment has been
carried out according to the required assessment procedures.
Assessor name
Assessor signature
Assessment
outcome
S NS DNS Resubmission Y N
Feedback
A copy of this page must be supplied to the office and kept in the student’s file with the evidence.

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Assessment Task 1: Written questions
Task summary
This is an open-book test, to be completed in the classroom.
A time limit of 2 hours to answer the questions is provided.
You need to answer all of the written questions correctly.
Your answers must be word processed and sent to the assessor as an email attachment.
Alternatively, populate the space below in blue or black pen.
Required
 Access to textbooks and other learning materials.
 Computer with Microsoft Office and internet access.
Timing
Your assessor will advise you of the due date of this assessment.
Submit
 Answers to all questions.
Assessment criteria
All questions must be answered correctly in order for you to be assessed as having completed the task
satisfactorily.
Resubmission opportunities
You will be provided feedback on your performance by the assessor. The feedback will indicate if you
have satisfactorily addressed the requirements of each part of this task.
If any parts of the task are not satisfactorily completed, the assessor will explain why, and provide you
with written feedback along with guidance on what you must undertake to demonstrate satisfactory
performance. Reassessment attempt(s) will be arranged at a later time and date.
You have the right to appeal the outcome of assessment decisions if you feel you have been dealt with
unfairly or have other appropriate grounds for an appeal.
You are encouraged to consult with the assessor prior to attempting this task if you do not understand
any part of this task or if you have any learning issues or needs that may hinder you when attempting
any part of the assessment.

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Written answer question guidance
The following written questions use a range of “instructional words” such as “identify” or “explain”, which
tell you how you should answer the question. Use the definitions below to assist you to provide the type of
response expected.
Note that the following guidance is the minimum level of response required.
Analyse: when a question asks you to analyse something, you should do so in detail, and
identify important points and key features. Generally, you are expected to write a response
one or two paragraphs long.
Compare: when a question asks you to compare something, you will need to show how two
or more things are similar, ensuring that you also indicate the relevance of the consequences.
Generally, you are expected to write a response one or two paragraphs long.
Contrast: when a question asks you to contrast something, you will need to show how two or
more things are different, ensuring you indicate the relevance or the consequences.
Generally, you are expected to write a response one or two paragraphs long.
Describe: when a question asks you to describe something, you should state the most
noticeable qualities or features. Generally, you are expected to write a response two or three
sentences long.
Discuss: when a question asks you to discuss something, you are required to point out
important issues or features and express some form of critical judgement. Generally, you are
expected to write a response one or two paragraphs long.
Evaluate: when a question asks you to evaluate something, you should put forward
arguments for and against something. Generally, you are expected to write a response one or
two paragraphs long.
Examine: when a question asks you to examine something, this is similar to “analyse”, where
you should provide a detailed response with key points and features and provide critical
analysis. Generally, you are expected to write a response one or two paragraphs long.
Explain: when a question asks you to explain something, you should make clear how or why
something happened or the way it is. Generally, you are expected to write a response two or
three sentences long.
Identify: when a question asks you to identify something, this means that you are asked to
briefly describe the required information. Generally, you are expected to write a response two
or three sentences long.
List: when a question asks you to list something, this means that you are asked to briefly
state information in a list format.
Outline: when a question asks you to outline something, this means giving only the main
points, Generally, you are expected to write a response a few sentences long.
Summarise: when a question asks you to summarise something, this means (like “outline”)
only giving the main points. Generally, you are expected to write a response a few sentences
long.

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Assessment Task 1. Written questions
Provide answers to all of the questions below:
SECTION 1: IMPLEMENT DIVERSITY POLICY
Q1: Explain what is meant by the term ‘diversity management’.
Ans1.) Diversity management is defined as deliberate efforts which are made by leader of a company to hire diverse
talent and experience at the workplace and protect each employees equally by providing resources and individual difference.
In relation to Kingfisher Garden, leader and management should be adopt this policy which can help to motivate employees to
work regularly and provide safety (Alon-Shenker and Lurie, 2019).
Q2: Provide five reasons why diversity is valued in organisations today.
Ans 2.) Diversity is valued in all organizations as it promotes the individuality, creation of new ideas and solution,
managing talent at the workplace, maintaining contribution of each person and building a stronger brand that make
organization more interesting and required employer. Moreover, it helps to recognise and respect employees in front of others
that develop the higher productivity and profitability.
Q3: Explain how an organisation could build a diverse workforce.
Ans 3.) An organization can build the workforce by creating partnership with local and national organization that
promote company's image as well as employer profile. The management of Kingfisher Garden can build the diverse
workforce by offering target internship to employees, giving rewards, training to recruiters, and solving the problems by giving
right suggestions that can help to build the effective workforce and maintain high productivity.

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Q4: Where would you be likely to find a diversity policy within the organisation?
Ans 4.) Diversity policies are established by the human resource department who identify the needs of employees
and organization and make efforts to fill them by managing all workings. In relation to Kingfisher Garden, needs to find out the
diversity policy at various range such as human resource department, owner, department and manager. Herein, management
needs to find out the policy and should be implement them properly.
Q5: What areas within the workplace are affected by the diversity policy?
Ans 5.) In an organization different business areas such as management, leader, productivity
and performance might be affected due to diversity policy in relation to cultural by creating interpersonal conflicts
(Chen. and Tang, 2018). In a company number of employees and management are working who belongs to
different culture and language. This area can be affect business organization by reducing number of employees
and performance continuously.
Q6: What information would you find in a diversity policy?
Ans 6.) While running an organization, management should have information regarding diversity policy
and needs to provide equal respect to all employees that encourage them to work effectively and with dignity (Gomez and
Bernet, 2019) Management should also encourage employees by eliminating different between age, colour, ethnicity, gender
identity, language, national origin, physical and mental ability, social economic status, and sexual orientation that encourage
people to work collectively and attain the business goals and objectives.
Q7: A diversity policy should be reviewed annually to ensure its efficacy and currency. Explain what is
meant by this. Currency: Diversity policy should be reviewed by HR management of organization on the basis of annually as it
helps to develop the skills and talent of employees day by day which increases business performance. The management
should be analysis current needs and make efforts to fill them by offering better quality of services and accommodation which
supports to continue the business productivity.
 Efficacy: The diversity policy should be relevant and efficient which can be used by management for the purpose of
managing good performance and getting the competitive advantages in changing environment.

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Q8: List four actions you can take to make staff aware of the diversity policy
Ans 8.) Having diversity at the workplace is important as management identify the vacancy and recruit
the highly skilled and experienced staff who can work in challenging environment and give their contribution to complete the
task properly. The management can take action to make aware staff by prioritizing communication, encouraging employees to
work in diverse groups, treating each as an individual, and hiring the skilled and capable person who can manage the work
and aware from different policies which increases business profits.
Q9: What methods can be used to review the diversity policy?
Ans 9.) In relation to organization, internal processes, employee feedback, external review board,
auditing requirement and KPI are defined methods which can be use by HR management to review the diversity policy
(Kalargyrou and Costen, 2017).This helps to know that how employees are following the regulation of diversity and managing
their performance at the different workplace that can help to increase the business performance. By using internal process
and employees feedback it brings the changes in their activities and complete the assigned task effectively.
Q10: List four legislative Acts that have a direct impact on the information that must be incorporated into
diversity management policies and work practices.
Ans 10.) Equality Act 2010, is main legislation that must be incorporate by management at their
workplace for managing diversity by providing equal opportunity to all employees ( Kumudha and Jennet, 2018) Health and
safety Act 1974, should be followed to provide the good health and safety to all working staff. Equal pay 1970, is another
legislation that should be follow as it prohibits any less favourable treatment between men and women in relation to pay and
employment condition. Anti discrimination act 1977 is another laws that should be followed by management in order to
providing equal chances to men and women. This laws empower the employees capability and retaining them at the
workplace by managing them and getting the work done properly.
Q11: Explain the aim of EEO (Equal Employment Opportunity).
Ans 11.) The aim of equal employment opportunity is to treat the all workers or employees equally by
motivating them to work and filling their needs effectively. The management should be give employment chances to male and
female both which can help to develop the organizational productivity as employees works efficaciously.
Q12: List six grounds or protected areas within antidiscrimination legislation.
Ans 12.) The anti-discrimination legislation is related to provide the eliminate the difference or
discrimination between men and women that can encourage employees to perform well by using their skills and abilities. The
grounds of anti-discrimination act are unfair treatment, race, colour, religion, sex, nationality, and disability that all are
focusing by management and discriminating among staff which create the feeling of dissatisfaction as well as leaving the
organization.