BSBHRM501 Manage Human Resource Services: Training and Communication

This case study focuses on the essential need for enhanced HR training and communication strategies within an organization. The analysis underscores the importance of developing HR managers' communication skills to facilitate effective business decision-making and clearly articulate strategies to all employees. The study advocates for comprehensive training programs, including external hires when necessary, to promptly address and resolve issues. Regular induction programs are recommended to familiarize employees with reporting structures and organizational policies, with internal training preferred for cost-effectiveness. Performance reviews and appraisal methods are highlighted as critical areas requiring training to track employee performance and determine appropriate compensation. The aim is to foster employee value, reduce attrition, and ensure clarity in company policies. The study references various publications on performance appraisal, communication, and workplace strategies.

Areas for
assessment
training Desired
outcome in
future
Proper
communication
is one aspect that
must be
developed
among HR
managers so that
they are able to
discuss all the
business
decisions
Training is
needed by hiring
any externals so
that the issues
are resolved
soon.
This will ensure
that in future all
the business
decisions and
strategies are
being clearly
described to all
and there is also
no such
confusion
Induction must
be carried on a
regular basis so
that the
employees know
about the person
that they need to
report to and
there is a proper
organized way
that is
maintained.
This training
must be carried
on internally so
that there is cost
or expenditure
reduction and it
can be used for
other purposes
In future this will
be able to check
employee
attrition as this
will make the
company policies
much more clear
to all the
business
employees
Incorporating the
performance
reviews and
appraisal
methods
trainings must be
carried on how to
maintain a proper
track or record
on the
performances
and the ways on
which the
employees can
be given better
salaries and
outcomes.
This is highly
beneficial for
future as this will
help in making
the employees
know that they
are valued within
the organization
and that they will
get the good pay
for their
handwork

References
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