BSBINM601 Manage Knowledge and Information: Assessment Report

Desklib provides solved assignments and past papers to help students succeed.

BSBINM601 Manage Knowledge and
Information
1

Contents
Assessment task 1............................................................................................................................4
1. Give examples of 2 existing and emerging technologies and how they can be used in
knowledge and information management....................................................................................4
2. Explain and other quantitative methods commonly used in decision making. Must include
at least three of:............................................................................................................................4
3. Key features of management information systems and decision support systems..................4
4. Explain how to utilise risk management plans to determine acceptable courses of
action............................................................................................................................................4
Assessment task 2............................................................................................................................5
1. Review the information in the Case Study; information on the Bounce Fitness website and
the website of Fitness Australia...................................................................................................5
2. Identify, define and analyse the business problems and issues...............................................5
3. Identify what information you will require to provide to the CEO and Board of Directors to
allow them to make a decision.....................................................................................................5
4. Investigate on the Fitness Australia website. How do you know that the information you
are gathering is reliable?..............................................................................................................5
5. Check the information and ensure that the information you select to use is not
contradictory or ambiguous.........................................................................................................5
6. How will you obtain anecdotal and other information not held informal networks
from the Centers..........................................................................................................................5
Assessment task 3............................................................................................................................6
1. What are your objectives in conducting your analysis of the information gathered?. . .6
2. Describe the patterns or trends emerging? Why do you think these are occurring and what
has been the result?......................................................................................................................6
3. Use statistical analysis to assist in your interpretation and include copies..............................6
2

4. Conduct a ‘What If Analysis’ on the information. What was the outcome?..........................6
5. How have you ensured that your analysis has been conducted using a logical approach to
the evaluation and conclusions drawn by you?...........................................................................6
6. How would you adjust any information collection systems currently in place? Include
recommendations for improvements to the information collected in your final report............6
Assessment task 4............................................................................................................................7
1. have enough information to make valid, credible and reliable recommendations to the CEO
and Board of Directors? How do you know that you have sufficient and reliable? Document
your recommendations – one must relate to the use of an information system to capture future
information relevant to this project..............................................................................................7
2. What risk management plans have you put into place to determine acceptable courses of
action?..........................................................................................................................................7
3. What quantitative methods did you use to assist your decision making?................................7
4. With whom would you consult when making decisions about information to use?.......7
5.How have you ensured that any decisions taken on information use are within the
appropriate authority of the decision maker?..............................................................................8
6. Explain how your recommendations are in line with the organisational
objectives, values and standards of Bounce Fitness?..................................................................8
7. To ensure your recommendations are completed in a timely fashion, this assessment.
MUST be completed and submitted within the timeline advised by your Assessor...........8
Assessment task 5............................................................................................................................9
References......................................................................................................................................11
3

Assessment task 1
1. Give examples of 2 existing and emerging technologies and how they can be used in
knowledge and information management.
The two examples of emerging technologies include Robotics and artificial intelligence. These
technologies can play a vital role in carrying out a more effective flow of information and
making decisions (Walsham, 2015).
2. Explain statistical analysis and other quantitative methods commonly used in decision
making. Must include at least three of:
 Correlation calculations- It can be termed as the statistics tool which is used to identify
the strengths between different variables.
 Long-term trend analyses- It is defined as the process used to identify movement within
an area over a particular time period
 Regulation analyses – It is a process which is directed towards carrying out
methodological assessment and evaluations of different proposal linked with regulations.
3. Key features of management information systems and decision support systems.
One of the main features of MIS is that it follows a systematic approach and provides step by
step guide to carrying out the desired flow of information. The concept is also management
oriented and this is another feature of MIS (Soomro et al. 2016).
4. Explain how to utilise risk management plans to determine acceptable courses of action
A risk management plan can be used to determine different types of potential risk present and
engaging stakeholders to identify ways through which the risk can be mitigated.
4

Assessment task 2
1. Review the information in the Case Study; examine the information on the Bounce
Fitness website and the website of Fitness Australia.
After carrying out the review of the case and website of Bounce Fitness, it has been evaluated
that the CEO of Bounce Fitness is now looking forward to registering the center of the fitness
club with fitness Australia. However, the registration is not an easy process and several issues
will be faced during the same (Peltier, 2016).
2. Identify, define and analyse the business problems and issues.
Minimum qualification is required among the trainers and it has been identified that there are
five trainers within Bounce Fitness which do not have the desired level of qualification. The
management is now looking forward to providing adequate qualification to these trainers but
resistance to change and education is the major issue which has been identified here.
3. Identify what information you will require to provide to the CEO and Board of Directors to
allow them to make a decision
Information about the benefits of adding a qualification to trainers and strategies to deal with
employee resistance to change will be required.
4. Investigate the information on the Fitness Australia website. How do you know that the
information you are gathering is reliable?
After investigating the website of fitness Australia it has been identified that the website has
been developed for various purposes such as registration, renewal of registration and finding out
a trainer. The information is reliable because only authentic and valid sources have been used.
5. Check the information and ensure that the information you select to use is not
contradictory or ambiguous
It has been identified that authentic sources have been used and therefore, the information
selected is not contradictory.
6. How will you obtain anecdotal and other information not held informal networks from
the Centers
Books, journals and online sources will be used to obtain anecdotal and other required data.
5

Assessment task 3
1. What are your objectives in conducting your analysis of the information gathered?
The primary objective was to gather adequate and reliable information about the selected concept
(Fountas et al, 2015). The second objective was to develop in-depth knowledge about the needs
and requirements with regards to the fitness industry.
2. Describe the patterns or trends emerging? Why do you think these are occurring and
what has been the result?
In terms of emerging trends, it can be stated that the demand for qualified and experienced
trainers have increased to a great extent. The demand is increasing because such trainers are able
to provide more effective services.
3. Use statistical analysis to assist in your interpretation and include copies
It has been identified that more than 50% of individuals can be converted into gym members by
having adequate experience, qualification and offering useful instructions to the individuals.
4. Conduct a ‘What If Analysis’ on the information. What was the outcome?
After carrying out the “What if analysis”, it has been identified that declining sales and obstacles
in getting registered with Fitness Australia are the two major outcomes. These outcomes can also
create problems in the long terms success of Bounce Fitness.
5. How have you ensured that your analysis has been conducted using a logical approach to the
evaluation and conclusions drawn by you?
In-depth research has been carried out on the topic and logical approach has been employed to
make sure that results obtained are reliable. Furthermore, cross-check of the results and industry
trends has also been done with an objective to make sure that the results and conclusion drawn
are reliable.
6. How would you adjust any information collection systems currently in place? Include
recommendations for improvements to the information collected in your final report
To carry out adjustments in the information collection system, support and assistance will be
taken from the management and IT department. It is recommended that at the time of collecting
information latest and authentic sources should be only used.
6

Assessment task 4
1. Do you have enough information to make valid, credible and reliable
recommendations to the CEO and Board of Directors? How do you know that you have
sufficient information and that it is valid and reliable? Document your recommendations –
one must relate to the use of an information system to capture future information relevant to this
project.
It can be stated that adequate information is present in order to make adequate and reliable
recommendations to the CEO. The reason behind this is that data from valid sources have been
collected with regards to areas such as the need of trainer qualification and strategies to deal with
employee’s resistance to change (Schwalbe, 2015). Adequate research over different books,
journals and online sources has been conducted to make sure that the desired and required level
of information is present. It is recommended that at the time of using Management information
system the CEO must ensure the fact that MIS is management oriented and it has been well
integrated within the system.
2. What risk management plans have you put into place to determine acceptable courses of
action?
In terms of the risk management plan, it can be stated that alternative strategies and plans have
been developed to mitigate the negative impact of the implemented strategy. Adequate
identification and assessment of the risk have also been carried out in the risk management plan.
3. What quantitative methods did you use to assist your decision making?
Cost analysis, capital budgeting, linear programming and cost-benefit analysis are the major
quantitative methods which have been used in the process of decision making (Wager et al.
2017). These methods were very useful because they have supported in developing in-depth
knowledge about the topic and have further assisted a lot in the entire process of decision-
making.
4. With whom would you consult when making decisions about information to use?
The management will be the most important point of contact which will be used to carry out
consultation with regards to decision making. Here, reviews and opinions from the management
will be encouraged to make more useful and effective decisions.
7

5.How have you ensured that any decisions taken on information use are within the
appropriate authority of the decision maker?
A discussion with senior management has been carried out with an objective to determine
whether the decisions with regards to the use of the information system have been taken with
authority or not. Assessment of job description and personal specification has also been
conducted to determine the level of authority with regards to decision making.
6. Explain how your recommendations are in line with the organisational objectives,
values and standards of Bounce Fitness?
At the time of providing recommendations, the values, standards and objectives Bounce Fitness
have been well taken into consideration. The recommendations of increasing the qualification
level of five trainers will help in attaining objectives of Bounce Fitness will enhancing the
effectiveness of the trainers (Greenberg, 2017). The recommendation linked with change
management and employee resistance strategy will support in accomplishing the values and
standard of Bounce Fitness in the best possible manner.
7. To ensure your recommendations are completed in a timely fashion, this assessment.
MUST be completed and submitted within the timeline advised by your Assessor.
The recommendations will assist Bounce Fitness in meeting its objective in the most appropriate
manner. In addition to this, they will also contribute a lot in the long term success and growth of
the entire organization.
8

Assessment task 5
It can be expressed that separate section should be developed within the website of Bounce
Fitness to provide information or data with regards to areas such as different locations, format
and timelines. The rationale behind this is that such sections will make it is easy and convenient
for the decision makers to access the information and make appropriate decisions.
A team of people will be developed with an objective to carry out updates in the management
information system within Bounce Fitness. Furthermore, the updates will be carried out in the
period of every week (Laudon & Laudon, 2015). Regular review of the website will be
conducted with an objective to identify the issues and loopholes within the same.
Here, the design will be directed towards carrying out separate sections for each piece of
information related to Bounce Fitness. The database management system is the tool which will
be taken into consideration to manage and update the data on the website of Bounce Fitness.
The rationale behind using this system is that it will provide the users and decision makers with
an opportunity to develop a systematic program which will further assist in processes such as
creation, retrieving, updating and management of the entire data. The selected for the update will
be 7 days and it is the responsibility of the new team to make sure that the information has been
updated.
To ensure the fact that information is updated, regular review of Bounce Fitness website will be
conducted. The updated data will be cross-checked twice with an objective of identifying its
authenticity and reliability (Noe et al. 2017). The management of Bounce Fitness will also make
sure that the policies linked with confidentiality and privacy of data have been well integrated
within the management information system. Furthermore, access to the data will be provided
only to certain persons and discloser of the data or information to the third party will not be
carried out in any given situation.
The plan of communication will be reviewed in every month and a meeting will be conducted to
carry out a review of the same and to identify issues and loopholes in the plan.
Technological tools such as management information system and different types of digital
platforms will also be taken into account to enhance the efficiency and quality of information. To
maintain corporate knowledge with regards to security, training and development programs will
be conducted within Bounce Fitness for the users (Laudon & Laudon, 2016). The training
9

sessions will directly contribute to enhancing the skill set and knowledge base of the users with
regards to security and issues linked with the same.
10

References
 Fountas, S., Carli, G., Sørensen, C. G., Tsiropoulos, Z., Cavalaris, C., Vatsanidou, A., ...
& Tisserye, B. (2015). Farm management information systems: Current situation and
future perspectives. Computers and Electronics in Agriculture, 115, 40-50.
 Greenberg, J. S. (2017). Comprehensive stress management. McGraw-Hill Education.
 Laudon, K. C., & Laudon, J. P. (2015). Management Information Systems: Managing the
Digital Firm Plus MyMISLab with Pearson eText--Access Card Package. Prentice Hall
Press.
 Laudon, K. C., & Laudon, J. P. (2016). Management information system. Pearson
Education India.
 Noe, R. A., Hollenbeck, J. R., Gerhart, B., & Wright, P. M. (2017). Human resource
management: Gaining a competitive advantage. New York, NY: McGraw-Hill
Education.
 Peltier, T. R. (2016). Information Security Policies, Procedures, and Standards:
guidelines for effective information security management. Auerbach Publications.
 Schwalbe, K. (2015). Information technology project management. Cengage Learning.
 Soomro, Z. A., Shah, M. H., & Ahmed, J. (2016). Information security management
needs a more holistic approach: A literature review. International Journal of Information
Management, 36(2), 215-225.
 Wager, K. A., Lee, F. W., & Glaser, J. P. (2017). Health care information systems: a
practical approach for health care management. John Wiley & Sons.
 Walsham, G. (2015). Interpreting information systems in organizations.
11