Establishing Innovation Systems: BSBINN501 Learner Guide Report

This report examines the establishment of systems to support innovation, focusing on the context of Wesfarmers, a large Australian company. It explores various innovation ideas and options, including product, service, organizational, brand, and process innovation. The justification for chosen system ideas emphasizes improved service delivery, new product development, and enhanced management practices. The report also highlights the need for specialized assistance in implementing new systems, particularly technological advancements, and discusses the potential impact of these systems on organizational performance. Furthermore, the report outlines operational and communication plans, learning and development strategies, and monitoring and evaluation methods to ensure the successful implementation and sustainability of innovation-supporting systems, all aligned with the BSBINN501 learner guide.

Establish systems
that support
innovation

Introduction of
Wesfarmers
 Wesfarmers is a biggest private company in
Australia.
 It was founded in 1914 as a corporative to offer
services and merchandise to the western farmers
of Australia and has about 2, 20,000 employees.
 Wesfarmers limited retains a different portfolio of
trades operating in coal mining, gas processing
hardware, safety product industries, department
stores and energy distribution, chemical and
fertilizer and industrial.

Range of innovation ideas and
options
 Product innovation
 Service innovation
 Organizational innovation
 Brand innovation
 Process innovation

Justification of chosen system
ideas and options
 Offering improved services and delivering
these services better
 Developing new and improved products to
offer to customers
 Improving the way that it can be manage
and engage employees
 Creating new and better ways to
represent organization
 Save time and money

Feasibility and ability of ideas
 these are primarily led by qualified leaders and
idea of innovation is created which makes feel
independent to the individual for their innovative
service and promoting innovation which payoffs
the Wesfarmers and meets the specified
requirements by their creative and innovative
services.
 These ideas have obvious benefits and
innovative. It also has potential and feasible for
the organization which is related to the
workplace goals and objectives

Need for specialized
assistances
 The professionals are appointed for providing
training and coaching to employees regarding the
new system adopted within the organization
 These technological advancements needs
specialized assistances as every people in the
organization are not aware of the system they are
adopting in recent times.
 The companies deal with the current and former
specialized assistance services for developing the
plan for the implementation of system and
providing support for the system

Potential impact of new
system
 there is high performance of people within the organization and
measurement of this result makes it possible to identify the impact of
adoption of system which smoothen the business practices within the
organization
 leads towards the achievement of goals or objectives related to the
distribution, supply or creation of innovation culture or reward system.
 The new system increases the effectiveness, degree of freedom or
restriction for the individuals, workers and teams and reduces the
dependence of people on others for accomplishment of their task in
due time.
 It improves the quality of the physical environment and
responsiveness of the organization to the needs of the customers.
 it reduce the misuse of resources such as experts in their particular
fields, customer databases and financial resources ad extent the
collaboration and cooperation within the organization.

Operational plan
Task Timeframe Who is responsible Budget Other resources
1. Employ experts for
coaching and
training for new
system
Two visits per week System developer
professionals
System developer
professionals salary $20,000
purchase of system software
1. Effect regular
communication with
employees on
quarterly basis
Issues produced – January,
April, July and September
Newsletter editor, coaching
director, development officer
p/copy machine rental $1000
other consumables $ 500
Photocopy machines
1. Develop pathways
for employees
within organization
to be involved in
officiating events
Officiating course held in
July, other activities held
throughout the year
Officiating coordinator System course costs $ 300
Officiating manual $ 600
Officiating system course
manual

Communication plan
Purpose The current situation Objectives Who you will need to interact with Methods
The purpose of this communication pan is
to ensure the people understand the new
system and helps to achieve the goals and
objectives of new system
New system:
leading from front
reward failure
create the culture of innovation
making effective teams
individual and group Techniques:
Brainstorming
Main functions:
foster the innovation
encouraged to push their limitations and think
beyond the box
to prevail honest and open communication
 promoting their ideas and initiatives
To introduce the new system by arranging
official meetings, conferences where people are
informed of new system and experts are hired
to teach about new system and their use in
business or working.
The necessary specialized assistance is
provided in terms of coaching and training.
At the end of the session, the people who are
attending meeting allowed to ask or give their
opinion on the ideas by one-on-one.
The employees have to interact with the person
who develop the new system and appoint some
experts regarding the coaching and training of
new system.
Official workshop for new systems
Meetings with stakeholders
Emails
Phone calls
One-one-one meeting

Learning and development
strategy
 Assessing needs of coaching and
training
 Creating coaching and training
specifications
 Considering learning and personality
styles
 Planning of training, coaching and
evaluation
 Designing material and methods

Monitoring and evaluation
strategy