BSBLDR511 - Emotional Intelligence: Impact, Strengths & Weaknesses

This assignment focuses on developing and using emotional intelligence in the workplace, addressing key areas such as the impact of one's emotions on others, recognizing emotional strengths and weaknesses, identifying triggers for stress, and employing self-reflection to enhance emotional intelligence. It discusses managing emotions in challenging situations, like unfair treatment, and emphasizes the importance of improving emotional intelligence for better performance as a manager. The assignment also includes references to relevant articles and studies on emotional intelligence, motivation, stress detection, and workplace relationships.

Topic 1- Identify the impact of own emotions on others in the workplace
Emotional intelligence activities
 Own emotional strengths and weaknesses with examples of workplace situations
 Emotional Strengths — I being a manager am able to communicate effectively with my employees at
the workplace. I am also good at handling pressure which helps me in knowing that how the work is
being done.
 Emotional weaknesses — I am bad at taking decisions. I am also poor at managing time and
incurring proper time management skills. I am poor at making changes and initiate them.

Triggers for stress at work and what happens when the emotional state
when these trigger occur along with listing of own potential emotional
triggers
 Triggers for stress at work are described as — Long
working hours, changes within the organization, changes in
duties, workloads, job insecurity etc. These are some
triggers which are there at stress at work.

Responding emotionally to an event that has taken place
for unfair treatment
I will manage my emotions by discussing the matter with the
team with whom the disagreement has taken place so that
there is better understanding of what decisions are to be
taken effectively so that all the team members are included
in the decision.
I will manage my emotions in this unfair disagreement event
by responding to it in positive manner so that I am able to
manage my emotional side.

Self — refection to improve or develop own emotional
intelligence
 I need to improve my own emotional intelligence so that I am able to deliver my best
performance by being a manager. I will identify my emotions and how they are affecting me in
negative manner.
 With the help of this, I will be able to manage my emotions so that my personality reflects in
positive manner. With the help of understanding I will be able to focus on what is good for me and
what are the change which will be incurred by me in improving and developing my own
emotional intelligence.

REFRENCES
 Méndez López, M. G. and et.al., 2017. Motivating and demotivating factors for students with low emotional
intelligence to participate in speaking activities. Profile Issues in TeachersProfessional Development. 19(2).
pp.151-163.
 Lopez, F.S. and et.al., 2018, September. Towards real-time automatic stress detection for office workplaces. In
Annual International Symposium on Information Management and Big Data (pp. 273-288). Springer, Cham.
 Ellis, A. and et.al., 2021. Your New Hires Won’t Succeed Unless You Onboard Them Properly. Links to an external
site. Harvard Business Review Digital Articles Interviews October 30th. 22.
 Hökkä, P.K. and et.al., 2017. The reciprocal relationship between emotions and agency in the workplace. In Agency
at work (pp. 161-181). Springer, Cham.