BSBLDR602 Leading Organisation: Mission, Goals, Incident Investigation

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This BSBLDR602 report provides a comprehensive analysis of leadership across an organization, covering key aspects such as communicating organizational mission and goals, investigating and communicating workplace incidents, leading and facilitating outcomes, representing the organization, assigning accountabilities and identifying resources, resourcing individuals and teams, fostering positivity, innovation, and ethical conduct, maintaining positivity and building commitment, adapting to circumstances and situations, and preparing and implementing a personal development plan. The report includes practical examples and application within the context of 'Bounce Fitness', demonstrating alignment of business objectives, values, and standards with the organization's strategic direction. It also details operational plans relevant to assigned individuals and groups, media and language used for communication, risk management strategies, and incident reporting procedures.
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BSBLDR602 Provide
leadership across the
organisation
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TABLE OF CONTENT
Task 1: Communicate Organisational Mission and Goals..............................................................3
Task 2: Investigate and Communicate Workplace Incidents........................................................12
Task 3: Lead and facilitate outcomes............................................................................................23
Task 4: Represent the Organisation...............................................................................................32
Task 5: Assign Accountabilities and Identify Resources..............................................................36
Task 6: Resource Individuals and Teams......................................................................................49
Task 7: Foster Positivity, Innovation and Ethical Conduct...........................................................57
Task 8: Maintain Positivity and Build Commitment.....................................................................65
9: Adapt to Circumstances and Situations.....................................................................................70
Task 10: Prepare a Personal Development Plan............................................................................72
Task 11: Implement the Personal Development Plan....................................................................87
REFERENCES..............................................................................................................................96
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Task 1: Communicate Organisational Mission and Goals
ASSESSMENT INSTRUCTIONS
Review Workplace Project Task 1 – Assessor’s Checklist before starting this task. This form outlines
the following:
Resources you are required to access to complete the task.
All criteria your submission must address to satisfactorily complete this task.
You assessor will discuss these resources with you, and the criteria outlined in this form prior to this
assessment.
Review the template you will use to complete this task. If you are using a template from your
workplace/organisation, discuss with your assessor to ensure that the template covers all
requirements that apply to this task. Otherwise, use the Generic Organisational Goals Report
templateprovided at the Bounce Fitness site.
Submit the completed organisational goals report to your assessor. Include any supplementary
documents/sources used to prepare the organisational goals report, such as:
Organisational documents from where mission/vision/purpose statement, business
objectives, strategic direction, business values and business standards can be accessed
Operational plans, if any, used to establish links between organisational objectives, values
and standards, and the responsibilities of assigned individuals and assigned groups
Job descriptions of the assigned individuals and assigned groups
Relevant organisational policies and procedures such as media and communication policy
and procedures, documentation policy and procedures, policy and procedures for meetings
etc.
You must also submit evidence of communication of the organisational goals report with at least two
assigned individuals, at least two assigned groups and two other stakeholders.
Evidence must be at least one of the following:
Email correspondence
Minute meetings
Video recording of the meeting conducted with at least two assigned individuals, at least two
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assigned groups, and two other stakeholders
ORGANISATIONAL GOALS REPORT
Learner Name David Brown
Workplace/
Organisation
Bounce fitness
State/Territory UK
Date Prepared 12/02/2021
1. Outline business objectives, business values, business standards and strategic direction
Outline business objectives of the organisation.
Establishing business objectives is important as it provides guidance and motivate employees towards performing
functions. Some organisational or business objectives that this company wants to achieve include:
To improve relation with customers for making them feel valued and motivated.
To deliver wellness integrated services in order to meet customers’ needs and aspirations.
Outline business values of the organisation.
Business values refer principles that stand for personally such as: integrity, innovation, respect and passion.
Values of this bounce fitness is:
Qualitative services to service users: It is committed to make service users and fitness industry beneficial by
providing the highest standard of quality to service users and involved stakeholders.
Outline business standards.
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Business standard refers a set of values performance and beliefs that helps us out in understanding our job roles
and performing them in an effective manner. Business standards of bounce fitness has made able to employees in
mitigating risks and growing in a sustainable way.
Outline the strategic direction of the organisation.
Strategic direction can be defined as plans that companies need to implement for growing and progressing
towards vision and goals. It ensures that management and owners can communicate roles as well as importance of
employees’ work in order to know as whether they can accomplish goals or not. This company has set clear
vision, objectives and values and has communicated with stakeholders via using effective communicational
modes. CEO and leaders of this bounce fitness has set strategic direction for making employees’ work easier.
List and briefly describe the operational plans relevant to the assigned individuals and groups.
In regard to operational plan, it can be said that it is a practical document that defines activities, targets and job
roles of employees. Employees are required to perform specific tasks and achieve target within specific period
and all this information are mentioned in business plan. It can be developed or prepared for specific time such as
one year-2 year and so on. In the context of bounce fitness, it can be said that it has clearly defined roles of its
staff and has communicated it with them. As per the experience of staff members, it has allotted targets and on the
basis of achievement of targets, it motivate them by providing rewards.
2. Confirm that business objectives, business values and business standards are aligned with the
organisation’s strategic direction
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Discuss how business objectives are aligned with the strategic direction.
To empower internal teams as well as external members by engaging them in decision making process
and team meeting. The main aim behind setting this objective is to increase staff retention rate.
To increase customer attraction and retention rate and helping them out in improving their health.
Both of these objectives can be achieved when employees make use of their strategies that has been developed
such as: engaging in decision-making process as per democratic leadership.
Discuss how business values are aligned with the strategic direction.
This company wants to provide qualitative services and this value will be provided by providing proper training
to staff and it is the main strategic direction. It will make them able to develop programs through which they can
improve relations with community members and service users (Schmidt, Drews and Schirmer, 2017).
Discuss how business standards are aligned with the strategic direction.
This organization has implemented some ethical practices and has made compulsory for all to follow them. It is
aligned with strategic direction and it will help them out in performing their functions in an ethical manner and
protecting against risks such as lawsuit and others.
3(a). For assigned individual 1:
Name of assigned individual 1: Ron White
Work role of assigned individual 1: Ron White
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Discuss how organisational objectives, values and standards are linked to the responsibilities of assigned
individual 1, using operational plans of the organisation.
Objectives, values and standards such as increasing customers’ satisfaction are linked with responsibilities of
assigned individuals. This take pre and post weight, blood pressure and body mass measurement in order to
identify specific difference. This work is allotted to gym trainer so, it can be said that this role and responsibility
can help this bounce fitness in accomplishing goals.
Briefly describe expectations from assigned individual 2. Include expectations that may not be mentioned in their
job descriptions.
Ron White is fitness director who is responsible for providing proper direction to clients and service users. Some
other additional roles include: Oversees fitness related aspects of gym, handling all administrative duties and
scheduling training sessions as per the client needs.
3(b). For assigned individual 2:
Name of assigned individual 2: Suzy Lim
Work role of assigned individual 2: Suzy Lim
Discuss how organisational objectives, values and standards are linked to the responsibilities of assigned
individual 2, using operational plans of the organisation.
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SUZY Lin is responsible for treating and identifying risks and by performing this role, he can help its company in
improving their health in a timely manner.
Briefly describe expectations from assigned individual 2. Include expectations that may not be mentioned in their
job descriptions.
Bounce fitness has 119 employees. Suzy Lim is one of its employee who is responsible for identifying, treating
and preventing health problems that may occur while gym and exercising and other activities. This osteopath has
some roles such as: Prevention, diagnose and treating wide range of health problems by using manual therapy and
exercise (Bianchi and et.al., 2019).
3(c). For assigned group 1:
Name of assigned group 1: Workout check
Work role of assigned group 1: Workout check
Discuss how organisational objectives, values and standards are linked to the responsibilities of assigned group 1,
using operational plans of the organisation.
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This group is responsible for monitoring their own and others workout activities and ensure that everyone is
doing activities in a proper manner. This role can make this company able in accomplishing goal and value of
providing qualitative services.
Briefly describe expectations from assigned group 1. Include expectations that may not be mentioned in their job
descriptions.
Some other expectations of workout station group include: Ensuring proper activities, guiding accordingly and
protecting clients against injury.
3(d). For assigned group 2:
Name of assigned group 2: Stretch it out
Work role of assigned group 2: Stretch it out
Discuss how organisational objectives, values and standards are linked to the responsibilities of assigned group 2,
using operational plans of the organisation.
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This stretch it out is responsible for motivating service users and themselves towards pushing themselves and
working out to the great extent in an effective manner. It can improve health and can make service users
disciplined.
Briefly describe expectations from assigned group 2. Include expectations that may not be mentioned in their job
descriptions.
Some roles of this group include: pushing clients towards discipline and health awareness and educating all.
4. Confirm that media and language used for communicating the organisational mission and goals meet
needs of assigned individuals and groups
Discuss how media used for communicating the organisational mission and goals meets needs of assigned
individuals and groups.
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Media such as social media platforms can grab attention of clients and can communicate detailed information of
organisation.
Discuss how language used for communicating the organisational mission and goals meets needs of assigned
individuals and groups.
Language that is used for communication also plays a vital role. Selection of language based on culture and target
market and this company uses English language (Vaishnavi, Suresh and Dutta, 2019).
5. Resources used for this task
List resources used for this task, including sources of information (e.g. organisational documents, organisational
policies and procedures, regulations etc.)
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