BSBMGT50415 Diploma of Business Administration Case Study Solved

This document presents a comprehensive solution to a case study related to the BSBMGT50415 Diploma of Business Administration. The solution addresses key areas such as budget expenses, staff healthcare and safety policies, and industrial standards. It details processes for involving staff in investigations, recruitment procedures, and internal processes for new employees, including training and policy adherence. Furthermore, it covers policy document management, improvement of standards and practices, stakeholder involvement, staff development and training initiatives, recognition options, and performance counseling processes, including personal interviews and brainstorming sessions. The document also addresses potential actions, including termination, in cases of non-compliance, ensuring alignment with Fair Work policies.

Running Head: DIPLOMA OF BUSINESS ADMINISTRATION
BSBMGT50415
Name of the Student
Name of the University

1DIPLOMA OF BUSINESS ADMINISTRATION
Case Study 1
Answer to a
The four main points to consider are as follows.
Budget
Expenses
Staff Healthcare and Safety
Policies
Answer to b
The procedures and practices can be compared with the industrial standards to determine
whether they are up to the standard level of practice. If the minimum industrial standards are not
made, it will be required to undertake necessary changes to improve the existing procedures and
practices.
Answer to c
Five approaches that can be used for involving staff in the investigation are as follows.
 Investigation of the industrial standards using the internet
 Study of the documentations that contain the details about the standards
 Brainstorming session
 Personal interviews
 Data analysis

2DIPLOMA OF BUSINESS ADMINISTRATION
Case Study 2
Answer to a
The six steps that the organization must adhere to are listed as follows.
 Organizational policies regarding recruitment
 HR policies
 Analyze the technical skills and abilities of the interviewee
 Employee compensation and benefits
 Wages of the current employees
 Conduct interviews
Answer to b
When making decision about who to appoint, the following points are to be considered:
Is the interviewee sufficiently technically skilled?
Is the interviewee well mannered and aware of workplace ethics?
Is the interviewee absolutely important in the vacant post / role?
Answer to c
The processes that need to happen internally are as follows.
 Entry of employee information in the database
 Preparation of wage structure for the newly selected employee
 On the job training to the employee

3DIPLOMA OF BUSINESS ADMINISTRATION
The follow up of these processes are taken by the HR manager and also training
coordinator of the company.
Answer to d
It is mainly a personal session with the HR manager in which, he discusses all the
policies and relevant work requirements with the newly selected employee. The employee is also
provided with all the documents related to the policies that he should abide buy and follow.
Answer to e
Three staff development options are listed as follows.
 On the job training
 Coaching
 Regular interactive sessions with the management
Case Study 3
Answer to a
The four steps involved in the process are as follows.
Gather Policy Documents – This is the first step in which the policy documents are
gathered from the database. In this phase, it needs to be verified whether these policy documents
are the latest updated. After retrieval of these documents, the copies are distributed among the
team members for review.

4DIPLOMA OF BUSINESS ADMINISTRATION
Management Interview – An interview process can be undertaken of the members of the
management team in which they will be asked regarding under what circumstances and for what
reason, these policies were developed.
Review Past Changes – In this phase, the past changes that were made in the policies and
procedures will be reviewed and their impacts on the current policies and procedures.
Review and Change – In this phase, the current policy documents will be reviewed
against the data collected from the previous stages and suitable recommendations will be made
accordingly.
Answer to b
The three processes can be used to improve the standards are as follows.
 Analyze the possible impacts of the faulty standards
 Analyze possible alternatives and modifications to raise the standards
 Implement the changes that have been agreed with the management
Answer to c
In order to improve the practices, the help of the following will be enlisted.
CEO / Director
Operations Manager
Human Resource Manager
Chief of Finances

5DIPLOMA OF BUSINESS ADMINISTRATION
Answer to d
If there is no one available internally, an external industry expert can be hired
temporarily. It is to be ensured that this expert has sound knowledge regarding the industry
standards and can provide sufficient insight regarding possible new changes that can be
implemented.
Answer to e
The five communication modes are listed as follows.
 Face to face meeting
 Email
 Official memo
 Letter
 Telephonic conversation
Answer to f
The recommended action is to conduct a brainstorming session with the staffs and tell
them about the needs for the changes and how they need to change their work in accordance with
the organizational changes. If they still refuse to do so, some actions like penalty can be imposed
on them.

6DIPLOMA OF BUSINESS ADMINISTRATION
Case Study 4
Part A
Answer to a
The four required stakeholders are listed as follows.
 Operations Manager
 Team Leader
 Sales Manager
 Supervisor
Answer to b
The four staff development and training initiatives are as follows.
 WHS (Workplace Healthcare and Safety) Training
 Field Skills Training
 Emergency Response Training
 Equipments Usage Training
Answer to c
The four recognition options are listed as follows.
 Additional leaves in addition to the weekly offs
 Financial benefits
 Rewards and recognition
 Promotions

7DIPLOMA OF BUSINESS ADMINISTRATION
Answer to d
The five required methods are listed as follows.
Brainstorming session
Personal interview session
Performance monitoring
Sales monitoring
Periodic evaluation through tests
Answer to e
Four required support services are listed as follows.
 First aid support service
 Emergency response service (Ambulance)
 Repair services
 Food services
Part B
Answer to a
The steps in the performance counseling process are explained as follows.
Personal Interview – The main step in the performance counseling process is the personal
interview of each of the employees separately. In this interview, the employees will be asked
about the reasons why they are not adapting to the changes and showing negative attitude
towards the work.

8DIPLOMA OF BUSINESS ADMINISTRATION
Brainstorming Session – After the data is collected from the interview session, a
brainstorming session is to be undertaken in which, the staffs will be told regarding the
importance of the changes and the negative impacts of their attitudes on the other employed
staffs. Furthermore, they will also be told that they will face strict actions from the management
if they continue to exhibit negative attitude towards the work.
Answer to b
In order to initiate termination of an employee, it is first required to gather sufficient
evidence against the employee. The evidences must point to the deliberate violations of the
company rules and regulations and also these rules and regulations are in the knowledge of that
particular employee. In addition, before initiating termination, it is needed to be determined that
the process does not violate the Fair Work policy of Australia and the employee has also been
working for the organization for sufficient amount of time.