BSBMGT516 Report: Leadership Management and Continuous Improvement

This report addresses a case study of ABS Furniture, a furniture manufacturer facing declining sales due to a new competitor. The report explores strategies for improvement, beginning with employee participation techniques to evaluate potential solutions, including training, empowerment, and leadership rotation. The most viable option is then identified, and continuous improvement activities are outlined, such as quality control and product diversification. The report emphasizes the importance of communication with stakeholders and details how mentoring and coaching can be leveraged to enhance employee skills and foster innovation. The second part of the report focuses on a paper recycling project for the 'Herald Sun' newspaper, outlining the organization's context, continuous improvement strategies, implementation plans, performance indicators, monitoring, and the role of staff mentoring and coaching. The report details a performance recording system and measures for continuous improvement, highlighting the need for responsible resource management and the importance of paper recycling for environmental sustainability.

Running Head: Leadership Management
Leadership Management
Report
System04104
2/2/2019

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PART-1
ABS is a furniture-manufacturing organisation having more than 600 staffs. Despite being
a large number of people working in the organisation, it is running in loss because of a new
competitor has been entered in the market and selling products at lower prices. To encounter
this adverse situation and to increase the sell ABS has to consider on following ideas:
Utilization of Participation Techniques in Organisation
ABC should focus on Increase the participation of employees in the organisation by
providing them training and empower the employees and give them target to manufacture a
quality product in a required quantity that meets the customer demands (Cocuľová, 2017).).
The manager should also focus on rotating the leadership across the organisation in different
functions. This helps in better managing people and motivate them in producing products.
Although ABS has barge number of employees, thus it is essential to give them direct
participation in decision-making to increase the sale of products in the market. ABS can also
focus on enhancing the employee's skills because it is a much-needed requirement of the
furniture business (Birt, 2017).
Initiation of Continuous improvement activities
The management of ABS furniture should look on the continuous improvement in the
business through the quality of production and minimise the additional cost of manufacturing
furniture products. This action needs employees' continuous training and development
programs that helped them in increasing their skills to manufacture the furniture products in
less manufacturing cost. It also helps in minimising the product-cost in the market, thus ABS
can easily face the competition in the market. Another option that is available for the ABS
furniture is to diversify the product range because with narrow product range they cannot
target the mass number of customers, rather they can only target a small segment of
customers. Thus, rather than taking manufacturing offshore or asking employees for laying
off, they can focus on this idea because if the company provides training to the existing
employees they can manufacture a variety of products. The ABS can communicate these
initiatives through a public meeting to its employees and customers and ask their customers
to try their new products, which is a comparatively better product in the market. To ensure
these improvements ABS can give quality control and job participation responsibility to the
employees and ensure them that they will responsible for their work and duties towards the
organisation.

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Role of mentoring and coaching in improving the circumstances
The training and development program for employees help them to implement the
new skills on the job place that helps them in manufacturing products (Fallon, & Rice, 2015).
Apart from these, a mentor can bring expertise, skills, and knowledge that they have acquired
from long work experience. If the sales team will be motivated by rewards and benefits, they
will definitely give their best in the field of marketing new products of the company (Shenoy
& Aithal, 2016). Thus, mentoring also helps in boosting the employees’ confidence and their
skills in the job and in the marketing of the product as well. The mentoring and coaching also
helps the employees in fostering new innovative ideas that can help in reducing product cost
and wide the product range of the ABS furniture company.

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Paper recycling project plan in ‘Herald Sun’ Newspaper
Overview of the Organisation
Herald Sun is a famous Australian morning newspaper that is published by Herald
and Weekly Times, a subsidiary of News Corp Australia in Melbourne. This newspaper has a
daily circulation of 350,000 from Monday to Friday. The Herald Sun newspaper is using a
high quantity of paper in printing the newspaper. The consumption of newspaper in the
newspaper industry is very high, thus it required a well-planned paper-recycling project that
helps this newspaper organisation to reduce the paper consumption and also recycle the old
paper for fresh use and printing of the newspaper. The key stakeholders of the Herald Sun are
newspaper readers, vendors, and employees who are working in printing newspapers.
Recycling continuous Improvement Strategy
After reading the newspaper, it will be treated as waste in the house and everywhere.
Although, these waste of papers in form of the old newspapers and even magazines paper can
be recollected by the Herald Sun and they can recycle these paper again for reuse and print it
again as new newspapers. The Newspaper organisation can focus on printing short news that
is precise and save the usage of papers. Apart from this strategy, the newspaper organisation
should focus on its digital platform of a newspaper such as increasing the mobile app
subscription that helps in reducing the people who read newspaper instead of this company
can attract them towards the digital channel of newspaper such as connected them with social
media page and mobile app of Herald Sun.
Implementation Plan
The Herald Sun can open the old newspaper recollection centre at some places where
newspaper distribution is more, and then collect the old newspaper from the readers directly,
or they can employ their newspaper vendors to collect the old newspaper at cheap cost from
the newspaper readers. The organisation can hire few people for recycling old paper or can
also train their existing employees for recycling the collected old papers (de Azevedo,
Alexandre, Xavier, & Pedroti, 2018). Apart from, Herald Sun also usage paper cups and
tissue papers within the organisation by its employees and other people that can be recycled
in the same plant as well. Again, it is necessary to consider the printing quality and should
focus on black and white printing rather than coloured printing on newspaper. This also helps

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in easily recycle the newspaper and convert it in usable papers (Rahmaninia & Khosravani,
2015).
(Source: Navarrete, Rocha, Flores, Andrade, Canto, & Rocha, 2016)
Performance Indicators
Recycling paper is almost practising in all over the world because the world knows
about the problems of excessive use of papers. The recycling of papers only can be successful
if it will be helpful in preventing these problems like preventing the excessive use of papers,
stop cutting trees, reduce the consumption of paper, and reduce air pollution by preventing
the deforestation by cutting green trees (Pivnenko, Eriksson, & Astrup, 2015). They can also
check that current project gives the desired information for decision-making and it should
involve environmental, economic, and social issues as well. If the Herald Sun will be
succeeded in collecting 50-60% of its total newspaper distribution per day, then it will be
treated successful project performance (Korhonen, Toppinen, Kuuluvainen, Prestemon, &
Cubbage, 2017).
Monitoring of continuous improvement plan
Herald sun can measure the performance of the project on regular basis. For the above
purpose, they can set a target for their paper collectors and provide the facilities to collect the
newspapers from door to door visits. It also helps in managing the daily report about the
collection and performance of the project as well that how much paper collected each day. If

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any deviation is found related to less collection or price of the old newspaper then it can be
handled as early as possible.
Mentoring/ coaching of staffs about recycling newspapers
To ensure the positive involvement of employees and staff it is necessary to train and
mentor the employees, vendors, and people about the importance and necessity of recycling
old paper. This can be possible through an advertising campaign in its newspaper as well.
Herald Sun can aware people through a news article in their paper and aware people about its
importance that how they can save their environment and reduce the pollution if they recycle
the old paper and reduce the use of papers in their daily life. Staff and employees should
encourage for not using the paper material in the organisation, and they should also work on
to aware people and their society about the importance of paper recycling (Chang, Graves,
Kirchain, & Olivetti, 2019).
Performance Recording System
Herald Sun can also record the performance of their project by continuously
maintaining data related to the collection of old newspaper. The Herald Sun can also measure
the total usage of newspapers contribution of recycled papers in the freshly printed
newspapers. This helps in measuring the performance of the project of recycling old
newspapers (Pivnenko, Laner, & Astrup, 2016).
Measuring the performance variable and further continuous improvement
plan
If the Herald Sun fail to properly implement the recycle plan they should review the
plan that where they lack. If the total number of collected old paper is not at the expected
target, they should invite people to sell their old papers to the organisation of the fair price of
the paper. An awareness program and social activity conducted by the Herald Sun also helps
in increasing awareness among people about the recycling old newspapers. The organisation
can also open a weekly stall at few places in the different city where they can collect the old
newspapers on giving them appropriate prices for the paper (Ervasti, Miranda, & Kauranen,
2016).
Thus, the above plan helps the organisation to implement a paper recycling plan and
its continuous improvement process that helps the world as it helps in reducing pollution and
preventing air pollution. Natural resources are limited in our world, thus it is necessary to use
it wisely and stop the misuse of these resources. Reducing the usage of paper and recycling

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old paper help a lot in this mission if we unite the whole world towards the use of recycling
papers and reduce the mass use of paper that causes deforestation.

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References
Birt, M. (2017). Recycling key to cleaner air, saving water, less wasted energy. Planning
News, 43(8), 22.
Chang, J. C., Graves, S. C., Kirchain, R. E., & Olivetti, E. A. (2019). Integrated planning for
design and production in two-stage recycling operations. European Journal of
Operational Research, 273(2), 535-547.
Cocuľová, J. (2017). The Analysis of the Selected Factors Influencing the Selection of
Employee Training Methods. Journal of Human Resources, 5(2), 7-14.
de Azevedo, A. R., Alexandre, J., Xavier, G. D. C., & Pedroti, L. G. (2018). Recycling paper
industry effluent sludge for use in mortars: A sustainability perspective. Journal of
Cleaner Production, 192, 335-346.
Ervasti, I., Miranda, R., & Kauranen, I. (2016). Paper recycling framework, the “Wheel of
Fiber”. Journal of Environmental Management, 174, 35-44.
Fallon, B. J., & Rice, S. M. (2015). Investment in staff development within an emergency
services organisation: comparing future intention of volunteers and paid
employees. The International Journal of Human Resource Management, 26(4), 485-
500.
Korhonen, J., Toppinen, A., Kuuluvainen, J., Prestemon, J. P., & Cubbage, F. (2017).
Recycling, certification, and international trade of paper and paperboard: Demand in
Germany and the United States. Forest Science, 63(5), 449-458.
Navarrete, R., Rocha, M. F., Flores, Z. C., Andrade, E., Canto, C., & Rocha, M. E. (2016).
Automation of Production and Recycling Paper Tissue Using PLC, PAC, HMI and
Ethernet/IP. Journal of Industrial and Intelligent Information Vol, 4(2).
Pivnenko, K., Eriksson, E., & Astrup, T. F. (2015). Waste paper for recycling: Overview and
identification of potentially critical substances. Waste management, 45, 134-142.
Pivnenko, K., Laner, D., & Astrup, T. F. (2016). Material cycles and chemicals: dynamic
material flow analysis of contaminants in paper recycling. Environmental Science &
Technology, 50(22), 12302-12311.

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Rahmaninia, M., & Khosravani, A. M. I. R. (2015). Improving the paper recycling process of
old corrugated container wastes. Cellulose Chemistry and Technology, 49(2), 203-
208.
Shenoy, P., & Aithal, P. S. (2016). A Study on History of Paper and possible Paper Free
World, 16(4), 88-96.