BSBMGT517 Diploma: BBQfun Operational Plan and Resource Report

This report presents a resource proposal for BBQfun, aimed at expanding its online presence and improving customer engagement. It details the necessary physical and human resources, including technology, delivery infrastructure, and skilled personnel, along with a breakdown of associated costs. The proposal highlights the benefits of the investment, such as improved efficiency, enhanced brand image, and increased customer retention. It also outlines key performance indicators (KPIs) for measuring success, identifies potential risks associated with non-implementation, and proposes contingency plans to mitigate these risks. Furthermore, the report addresses legal responsibilities and Work Health and Safety (WHS) considerations to ensure employee well-being and compliance with regulations. This document is a student contribution available on Desklib, a platform offering study tools and solved assignments.

BBQ Fun
Proposal for
Resources
A new way to engage
with customers from
across the globe.

NAME OR LOGO 2
Situation Summary
The company wants to expand to the
online sector of business in order to
build greater reach and brand image
at minimum cost. However, the
company needs to invest in the
acquisition of resources primarily for
the purpose of being equipped in
online marketing.
About Us
BBQfun aims at building reputation and
brand image by providing quality
products and service to the customers.

NAME OR LOGO 3
Proposed
implementation of
resourcing
The resources that are required for the
growth in the online sector are both
physical and human in nature.
Physical
Resources
• Delivery Trucks
• New offices
• New
Warehouses
Technology
Resources
• New software
• New technology
Human
resources
• New employees
skilled in
technology
• Delivery Truck
drivers
• Warehouse
Employees

NAME OR LOGO 4
Breakdown of costs
Transport Facilities
$330,000
$50,00
0
Office Space and
Warehouse
Cost of Software
$100,000
$24,000
Software Training to
Employees
Additional Requirements
$30,000
$1,680,000
Salary of the staffs

NAME OR LOGO 5
Benefits to
organization
The organization is likely to get
benefitted in the long run from this
investment. Firstly, the investment I
physical and human resources will help
it in becoming efficient in terms of
service to the public or its target
audience. Secondly, the goodwill and
brand image of the organization will
grow and will help in the retaining the
customers.

NAME OR LOGO 6
A list of different approaches to developing key
performance indicators
Creating a
goodwill of the
company by
improving the
client servicing
and efficient
operations
The sales of the
company will
increase with the
improvement of
the quality of the
product
Increase in the
sales revenue is
affected by the
increase in the
productivity of
the company
Increasing the
factor of
productivity will
help in
developing this
particular
indicator of
performance
The
improvement is
targeted to be
done by
conducting
marketing
campaigns,
surveys and
acquisition of
the resources

NAME OR LOGO 7
Non-implementation of
the resources have the
following risks involved
The pace and rate of delivery of
products or services gets affected to
the extent of late delivery of products
and services.
Lack of adequate human resource
affects the quality of customer
satisfaction.
Lack of human and physical
resource affects the sales and
productivity of the organization in
terms of revenue and loss of
customers to competitors.

NAME OR LOGO 8
Outline of identified
risks and contingency
planning
• There are certain risks that are
required to be taken care of. There is a
high risk of misunderstanding
between the staff and the
consideration of online sales as a
threat to jobs.
• This can be avoided by creating job
openings and promoting the openings
properly in order to reach out to the
public and making them believe in the
goodness of online marketing.

NAME OR LOGO 9
Outline of identified
risks and contingency
planning
• There is a chance of the intellectual property
being affected by the misuse of the online
technology that might result in the loss of
finance and revenue of the organization.
• This can be avoided by proper means of cyber
security and restricting the access of
everyone in the important databases. There is
also a risk of safety issues in terms of health
of the employees working in the warehouse.

NAME OR LOGO 10
Legal responsibilities and WHS considerations
The taxes should be paid
on time and all the
amendments in the law
should be followed.
The Work Health Safety of
the employees working in
the organization should be
taken care of by the
company.
WHS is an amendment in
the law introduced by the
government for the health
and safety of the
employees and should be
followed by the
organization.

BBQ Fun
Thank You