BSBMGT605: Leadership - Mission, Goals & Incident at Max Lionel Realty

This report addresses leadership and communication within Max Lionel Realty, focusing on organizational mission, goals, and incident management. It covers the company's mission, vision, and strategic decisions, emphasizing profit, service quality, and employee engagement. The report highlights the links between organizational objectives, standards, legislative provisions, and managerial duties, particularly concerning the Australian Competition and Consumer Commission and the Work Health and Safety Act. It discusses the importance of managerial support, participative leadership, and formal communication channels for maintaining health and safety standards. The document also includes an incident report and risk assessment based on provided scenarios, underlining the necessity of adhering to WHS policies and ethical practices in the real estate business. Desklib provides solved assignments and resources for students.

Slide 1
The mission, vision and strategic decision of the company
The main objective of the discussing company is to achieve high profit through their
service provided to the customers and concurrently, they wanted to retain company’s reputation
by maintaining high service level.
The values of the company are engraved in the integration maintained by the company
regarding the organizational performance and company wants to concentrate on the creativeness
and intensification of the employee presentation.
The company has adopted certain relevant strategic directions to achieve its mission and
vision. All the strategies are based on the customers, investors, goodwill of the company and
innovative leadership styles.
Slide 2
There are certain links present in between the objective, standard, legislative provisions
and duties-liabilities of the managers that are as follows:
The main objective of the company is to make high business profits and enhance the
customer satisfaction level. In this case, the company has to maintain certain standards and all
the concentrations of the company should be based on the customer satisfaction, leadership,
teamwork, good communication in between various departments and other operational aspects of
the company. Further, it is important to maintain certain ethical perspectives and communication
between the customers are very important in the real estate sector. In addition, the Australian
Competition and Consumer Commission plays a significant role that resolves the disputes like

fraudulent acts, misrepresentation, illegal claims against the real estate properties and their
representatives. The provisions of law in these cases are strict and legal courses are taken against
all the fraudulent acts for which losses are incurred on the clients. Further, all the safety related
matters of the agents, workers and clients are governed by the provision of the Work Health and
Safety Act. All the provisions of such Acts are mandatory and in case of any breach made
thereto, the wrongdoer has to face penal provisions. The managers and other employers are
obliged to abide by all the relevant provisions of these Acts. The employers should treat all the
employees ethically and all the relevant acts are required to be done with legal perceptions.
Slide 3
It is the duty of the managers to support their fellow managers and following steps could be
taken in this regard:
It is the duty of the fellow managers to assist the managers so that they can do all their
duties appropriately. However, all the duties are required to be complied with the provisions of
the WHS. The managers should have to concentrate on the safety of the clients, representatives,
employees and other related persons.

Slide 4
There are certain leadership styles that are mandatorily required to be followed in case of achieve
the target of the company. In this case, the most welcomed leadership style is participative
leadership style. The main reason behind the same is that all the employees are required to
participate in the enforcement of the Work Health Safety policies.
SLIDE 5
In the businesses like real estate, communication plays an important role and therefore, the
operation manager of every real estate company should have to maintain a formal media
communication through official mail and conference system. Further, all these communicative
instruments will help the managers to keep a relations to highlight the health and safety issues of
the company. In addition to this, proper media management will help to point out the safeguards
to deal with the issues. Supports are required from the managements and subordinates to comply
with all the necessary steps in this case.