BSBMGT615 Contribute to Organisational Development Project

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ASSESSMENT GUIDE
Student
BSBMGT615 Contribute to organisational development

BSBMGT615 Contribute to organisationaldevelopment
UNIT OVERVIEW
BSBMGT615 Contribute to organisational development
This unit describes the skills and knowledge required to contribute to the creation of an
organisation development plan which ensures that the organisation will become more
effective over time in achieving its goals.
It applies to individuals with organisation wide responsibilities who are critically involved in
shaping and focussing the organisation so that it can adapt to new technologies,
challenges and markets.
No licensing, legislative or certification requirements apply to this unit at the time of
publication.
Elements
To achieve competency in this unit students must demonstrate their ability to:
1. Develop organisation development plan
2. Implement organisation development activities
3. Maintain organisation development program
Performance Evidence
Evidence of the ability to:
 analyse information and data about the organisation and develop an organisation
development plan including:
 agreed objectives
 change management and communications strategies
 identified roles
 implement the development plan including:
 developing the team
 managing conflict
 solving problems
 consult and communicate effectively with relevant stakeholders to:
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BSBMGT615 Contribute to organisationaldevelopment
 determine agreed objectives and outcomes
 manage conflict
 monitor and promote participation in and support for the development activities
 evaluate the development plan and make adjustments as appropriate.
Note: If a specific volume or frequency is not stated, then evidence must be provided at
least once.
Knowledge Evidence
To complete the unit requirements safely and effectively, the individual must:
 explain how to maximise participation in and support for organisation development
including strategies or techniques for:
 change management
 consultation
 evaluating the process and outcomes
 generating ideas and options
 managing conflict and resolving problems
 outline theories of organisational behaviour and dynamics relevant to planning and
implementing organisational development
 explain the impact of legislation on organisational development and change
 list aspects of organisation culture that can affect organisation development and
explain how to address them in planning and implementation.
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INFORMATION FOR STUDENTS
General Assessment Information
This information is designed to provide you with a full overview of the tasks you need to
successfully complete to be deemed competent in this unit.
You must achieve a satisfactory performance in each of the assessment tasks in order to
be deemed competent in the relevant unit.Where necessary, the assessment tasks are
divided into parts or steps.These are designed to take you through a step by step
approach to completing the activities.
Instructions
First and foremost, please contact your assessor to discuss any necessary adjustments
that may need to be made prior to completing these tasks.The instructions for each of the
assessment tasks are logically sequenced. If you have any questions, contact your
assessor immediately.If there is a practical component to your assessment, you will need
to discuss the arrangements for its completion with your assessor in advance.
Assessment Cover Sheet
Once you have completed all of the tasks, complete the Assessment Cover Sheet, sign
the declaration and forward along with your documentation to your assessor. It should be
uploaded along with the assessment on to the RTO manager.
Submitting Assessment Tasks
All written assessment tasks must be typed and submitted with the provided cover sheet.
Your trainer/assessor will tell you when assessments are due. It is your responsibility to
ensure that assessment tasks are submitted on or before their due date.
Extensions for individual assessment tasks may be negotiated with your trainer in specific
circumstances. You must request this prior to the due date, and extensions due to illness
will require a medical certificate. Extensions will be confirmed by your trainer/assessor.
Where assessment tasks are submitted following the conclusion of the unit of competency
without a medical certificate or extension, a late submission fee for each assessment task
will be charged.
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Assessment Outcomes
There are two outcomes of assessment tasks: S = Satisfactory and NS = Not Satisfactory
(requires more training and experience).
You will be awarded C = Competent on completion of the unit when you have achieved S
for all completed assessment tasks and by meeting all the performance criteria. If you fail
to meet this requirement, you will receive the result NYC = Not Yet Competent and will be
eligible to be re-assessed according to George Brown College policy.
If you are deemed Not Competent by your assessor and require re-assessment, you will
be informed of the process. A fee may be charged according to George Brown College
policy.
If all assessment tasks are not completed for a qualification, a certificate will not be
awarded. A Statement of Attainment for completed units of competency will be provided.
Your Results
Your assessor is committed to providing you with detailed feedback on the outcomes of
the assessment and will provide guidance on areas for improvement. In most instances,
you should only need to complete the sections of the assessment that were deemed not
satisfactory. However, it is important to remember that depending on the task, it may be
necessary to repeat the whole task (for example presentations or the delivery of a training
session).
You are entitled to view your results at any time by viewing them once they are uploaded
on RTOManager.
Reasonable Adjustment
George Brown College supports individual differe nces in the learning environment
and provides ‘reasonable adjustment’ in training and assessment activities to support
every learner. If you have any special needs that make it difficult for you to complete your
learning or assessments, you should discuss this with your assessor beforehand and will
be provided with reasonable alternatives to assist you to complete the required tasks such
as completing tests verbally or using an interpreter.
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What happens if you do not agree with the assessment result?
If you do not think the assessment process is valid, or disagree with the decision once it is
made, or believe that you have been treated unfairly, you can appeal. The first step is to
discuss the matter with your trainer.
If you still do not agree with the results, refer to the GBC Complaints and Appeals Policy
and speak to the Student Services Team.
Support
While we may not be in a position to assist you with language training or specific LLN
training, our assessors will work with you to ensure that you are supported throughout your
qualification.If you require individual tutoring this may attract an additional fee (see Student
Handbook).Support may be offered by your assessor, or for more specialist support you
may need to contact GBC administration.
A Note on Plagiarism and Referencing
Plagiarism is a form of theft where the work, ideas, inventions etc. of other people are
presented as your own. Information, ideas etc. quoted or paraphrased from another source
such as the Internet, must be acknowledged with “quotation marks” around the relevant
words/sentences or ideas and the source listed in brackets. You must also list the sources
at the end of your assessment.
Sources of information, ideas etc. must be provided in alphabetical order by author’s
surname (including author’s full name, name of document/ book / internet etc. and year
and place of publishing) or may be included in brackets in the text.
As a general rule it is advisable to never copy another person’s work. Should it appear that
a student’s work has been copied or does not appear to be authentic, you will be asked to
speak to your Course Coordinator and required to re-submit it. A fee may be charged
according to George Brown College policy.
Contacting the RTO
If you should need further support or assistance please do not hesitate to contact The
Student Services Team.
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ASSESSMENT
BSBMGT615 Contribute to organisational development
There are two assessments for this unit:
1. Written Questions
This assessment consists of 4 written questions each with a number of tasks, based
around a scenario. You must complete them all.
The purpose is to demonstrate your knowledge of change management, organisational
behaviour and dynamics and legislation relevant to planning and implementing
organisational development
You may use reference material to assist such as your workbook, texts and the internet
but must correctly cite your sources.
Most questions require short answers although some questions require a more detailed
response. You must submit typed responses. This is an open book assessment. You can
use various sources of information including: text books, learning workbooks, other
documents and the internet, however,you must correctly cite your sources.
2. Project
This project is in three parts. You are required todemonstrate that you can develop and
implement a change management plan for an organisation. It is based on a simulated
industry: a caravan factory, Star Caravans. A “Strategic Plan” is attached.
Part A - you are to clarify the changes required to the organisation and identify strategies
for managing the change. You are to develop a change management and communications
plan in consultation with your “management team”.
Part B - you are to undertake key change management activities: a consultation meeting
and a short professional development session (about 5 – 8 minutes) which you will deliver
to the rest of the class.
Part C-you must conduct a survey to identify and evaluate progress of the change
management. You will conduct this with the other class members who will act the part of
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employees. You also need to evaluate the change management strategies and complete a
final report of approximately one page.
At various stages you are required to consult with your “management team”. For this you
will need to form a group of 3 - 4 with other classmates who will be the management team
at Star Caravans. There are roles that you will need to allocate. You will be required to
hold at least 3 meetings. Your trainer will allow you time in class to do this.
Whilst you need to consult with the management team and develop ideas together, each
student must submit his or her own, individual work.It is not a group assignment.
Assessment Schedule
Assessment Due Date
1. Written Questions
2. Project
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ASSESSMENT COVER SHEET
Student Name:
Student ID:
Contact Number:
Email:
Trainer / Assessor
Name:
Qualification:
☐BSB60915Advanced Diploma of Management (Human
Resources)
☐BSB61015 Advanced Diploma of Leadership and
Management
☐BSB61315 Advanced Diploma of Marketing and
Communication
Unit of Competency: BSBMGT615 Contribute to organisational development
Assessment:
☐ Written Questions
☐Project
☐ Practical Demonstration
Due Date: Date Submitted:
Ifyour assessment is being submitted after the due date, please attach a copy of the
written confirmation of extension received from yourassessor.
Declaration: I have read and understood the following information at the
beginning of this assessment guide (please tick):
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☐ Assessment information
☐ Submitting assessments
☐ Plagiarism and referencing
I declare this assessment is my own work and where the
work is of others, I have fully referenced that material.
Name (please print) Signature Date
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ASSESSMENT 1: WRITTEN QUESTIONS
This assessment consists of 4 written questions. You must complete them all.
Carefully read and answer the following questions by writing a response for each question.
Most are short answer questions though some require a more detailed response. You may
use dot points where appropriate. You may use reference material to assist you such as
your workbook, texts and the internet but you must correctly cite your sources.
Questions
Question 1
You are a manager at a chocolate shop which manufactures the product. You currently
sell middle of the range chocolates. You have noticed the increasing interest in hand-
made and “gourmet’ chocolates and the company has decided to up-grade the chocolates
with view to entering into a high-end market. The company also plans to open up the
factory to tourists who can do a tour of the factory and also purchase chocolates.
This will mean new product development and will also require up-skilling and training for
the existing staff. You realise that the staff may not be happy about the change, in
particular, about the idea of tourists visiting the factory.
Explain how you will maximise participation in and support for the change and
development in the company (Cassidy, 2016).
For each of the following, describe at least two (2)strategies or techniques.(50 words
each)
(a) generating ideas and options
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 The beneficial opinions could be taken from the employees by conducting the
surveys.
 The discussion could be arranged to including the beneficial data and information
(b) consultation
 The stakeholder consultation
 The factors which are affecting the development of the organization.
(c) change management
 Prepare for meetings and internal seminars within the organisation
environment which is a familiar location for staff when addressing
organisation development issues.
 Ensure your consultation arrangements are handled in a timely manner.
Do not wait until changes or other development areas are implementedor
already taken place in the workplace.
(d) evaluating the process and outcomes
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