BSBMGT615 Communication and Education Plan Template Southern Cross

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This document presents a Communication and Education Plan Template, designed as a supporting resource for Assessment Task 2 of BSBMGT615, likely a leadership management course. The plan outlines strategies for various organizational improvements, including creating a project management system, revamping marketing messages, developing customer service training, and improving community relations. It targets multiple audiences such as employees, the community, stakeholders, customers, and the general public, with tailored key messages and delivery methods. Specific initiatives include leadership training programs, maternity leave policies, education opportunities, community relations programs, and customer service improvements. The plan also incorporates methods for gathering feedback through surveys and board meetings and aims to enhance the company's reputation as the best boutique builder in Australia through advertisements.
Document Page
This document is Communication and Education Plan Template.
It is part of the supporting assessment resources for Assessment Task 2 of BSBMGT615.
Boutique Build Australia
Communication and Education Plan
1. Create Project Management System
2. Revamp Marketing Message
3. Develop Customer Service Training
4. Improve Community Relations
5. Increase education options
6. Increase number of women in the workplace
7. Increase retention
Audience Key message Delivery method Date/duration of session
(if applicable)
Location
Employees You are valued in the company as an
employee
Through the use of
bonuses, and surveys and
action based on survey by
the organization.
1 year Within the company
Employees You have leadership capabilities Leadership training
programs
6 months Within the company
Employees Women are equal to men in the
company.
Providing maternity leave,
through memos
Within the company
Employees Project Management is important to
the organization.
Through memos,
meetings and emails
6 months Within the company
Employees We want an educated and skilled
staff
Providing education
opportunities
2 years Within the company
Community We are a part of the community, and Advertisements, 2 years Within the community
© J&S Learningwork 2018
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Document Page
This document is Communication and Education Plan Template.
It is part of the supporting assessment resources for Assessment Task 2 of BSBMGT615.
need to work within the community. Community Relations
programs
Stakeholders You are a valued member of the
company
Emails, and board
meetings
1 month Within the Company
Customers We want to improve customer service
and take better care of you.
Through surveys, emails
and advertisements
1 year Throughout Australia
General Public We are the best boutique builders in
Australia
Through advertisements 6 months Throughout Australia
© J&S Learningwork 2018
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