BSBOPS402: Coordinating Business Operations - Resource Proposal

This project report outlines the resource proposal for Up Fitness Net Coffee Shop, detailing the policies and procedures required for its operation in Australia. It encompasses essential documents such as a business plan and marketing plan, alongside policies related to purchasing, resource allocation, and performance management. The proposal includes the acquisition of computer systems, internet facilities, and networking services to ensure smooth business operations. Key performance objectives focus on becoming a leading coffee outlet in Australia, with revenue growth and profit margins serving as critical KPIs. The report also covers human and physical resource requirements, budget allocations, resource acquisition plans, onboarding processes, performance monitoring systems, and contingency plans to mitigate financial, operational, and failure risks, ensuring a comprehensive approach to business operations.

BSBOPS402 - Coordinate business operational plans
RESOURCE PROPOSAL
Completed by Operational Manager
Workplace/Organisation Australia
Date Completed
OVERVIEW
Operational Plan Title Up Fitness net coffee shop
Implementation Method Big Bang
Estimated Start Date Estimated End Date
EXECUTIVE SUMMARY
This project report is based on Up Fitness Net coffee shop and involves the process of commencing it activities. This report will
cover the policies and producdure that are required to be done for opering coffee shop in Australia. It will also cover the documents that
are needed such a business plan, marketing plan as their working documents. In addition to this, various policies related to purchasing
and purchasing plan procedure along with resource allocation policy. The purchasing policy will include the purchasing of computer
system, internet facilities and networking services in order to smooth functioning of business.
Project BSBOPS402BA_02_Task 1.3 Issue date: 5/9/2021
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PERFORMANCE OBJECTIVES
Total Budget $50000
PROFIT PLAN
PERFORMAN
CE
OBJECTIVE
KEY
PERFORMAN
CE
INDICATORS
(KPIS)
ACTION ITEM
PERSON
RESPONSIBL
E
EXPECTED
IMPLEMENTA
TION DATE
EXPECTED
OUTCOME
ACTUAL
IMPLEMENTA
TION DATE
ACTUAL
OUTCOME
The
objective of
company is to
become
number one
coffee outlet in
Australia.
Revenue
growth and
profit margin
are the two
most
important KPI
in measuring
the
performance
of company.
Best
coffee outlet in
Australia
The
General
Manager will
be liable for
performance
evaluation.
The
company is
having a
probability of
getting high
amount of
customer
acquisition on
its
commenceme
nt
The
actual
outcome was
more than
expected
figures as
company
acquired 21 %
of more
customers on
its first day.
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PRODUCTIVITY PLAN
\
PERFORMAN
CE
KEY
PERFORMAN
CE
ACTION ITEM PERSON
RESPONSIBL
EXPECTED
IMPLEMENTA
EXPECTED
OUTCOME
ACTUAL
IMPLEMENTA
ACTUAL
OUTCOME
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OBJECTIVE INDICATORS
(KPIS) E TION DATE TION DATE
To gain
competitive
advantage as
compare to
other coffee
outlets
Profit
margin of the
company
indicates the
performance.
Best
coffee maker
in city
Regional
head
The company
will achieve
this within 2
months.
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Project BSBOPS402BA_02_Task 1.3 Issue date: 5/9/2021
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RESOURCE REQUIREMENTS
HUMAN RESOURCES
Role Quantity Description
Human Resource Manager 1 Type of Employment:
Full time employment
Responsibilities:
 To conduct interviews of applicants
 To conduct training sessions of new joiners
 To perform all the formalities regarding onboarding and
relieving.
 To prepare payroll of every employee
Reason Why the Role was Chosen:
It is important to choose this role as it will help in
recruiting right candidate for the right job. This will ensure that
work will be done more efficiently if it is done by the skillful
person.
Accountant 2 Type of Employment:
Full Time Employment
Responsibilities:
 To make Profit and loss account
 To manage all the transactions
 To record transaction sin chronological order
 To ascertain Profit and loss of company.
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Reason Why the Role was Chosen:
This role was chosen as it is very important for every
company to record the financial transactions that will help in
ascertainment of profit and loss of the company. The
company can regulate its expenses and can maximize its
profitability. In order to increase profit of company bit is
needed to analyze the cost of each department.
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Project BSBOPS402BA_02_Task 1.3 Issue date: 5/9/2021
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PHYSICAL RESOURCES
Resource Quantity Description
Computers 4 Type of Physical Resource:
Full time
Specifications:
An updated system is required for operating business.
Reason Why the Physical Resource was Chosen:
Computer will help the business in making its operations
faster. The employees can make e bills from computer and
record all the transactions which will help in finance manager
to ascertain profit and loss. By opting computer, it will help in
making the system smooth.
Coffee machine 2 Type of Physical Resource:
Full Time
Specifications:
A powerful and updated coffee machine having all latest
features
Reason Why the Physical Resource was Chosen:
A coffee machine is needed that have all latest features
and makes coffee in a short span of time. This will help
customer in getting instant coffee.
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SERVICES
Services Description
Internet services Length of Time:
All time
Output Required:
Reason Why the Service was Chosen:
This service was chosen to connect with all departments. The management can
effectively connect to its server and keep track on all its activities. Internet is very useful
in all aspects of business as it facilitates in doing work in an efficient manner.
Delivery service Length of Time:
All time
Output Required:
Reason Why the Service was Chosen:
This is the most important facility that is popular now a day. By opting this facility
people can order from their mobile phones and company can directly deliver to
customer’s place. This will attract customer and increases revenue of the company. The
customer can avail the coffee from their home.
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Project BSBOPS402BA_02_Task 1.3 Issue date: 5/9/2021
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BUDGET
HUMAN RESOURCES
Expenses Quantity Unit Price Subtotal
Human Resource manger 1 $2000 $2000
Accountant 2 $1500 $3000
Total $5000
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PHYSICAL RESOURCES
Resource Quantity Unit Price Subtotal
Computer 4 $500 $2000
Coffee machine 2 $800 $1600
Total $3600
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SERVICES
Resource Duration Unit Price Subtotal
Internet services Full time $100 $100
Delivery services $50 $50
Total $150
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Project BSBOPS402BA_02_Task 1.3 Issue date: 5/9/2021
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RESOURCE ACQUISITION PLAN
HUMAN RESOURCES
Resource Action Item Person
Responsible
Expected
Implementatio
n Date
Expected
Outcome
Actual
Implementatio
n Date
Actual
Outcome
Human
Resource
Manager
Centre head The
company have
got satisfactory
outcome more
than expected.
Accountant Centre head The
outcome was
decent as it was
hired on a low
cost.
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PHYSICAL RESOURCES
Resource Action Item Person
Responsible
Expected
Implementatio
n Date
Expected
Outcome
Actual
Implementatio
n Date
Actual
Outcome
Computer Resource
head
The
outcome was
good as it makes
the work easier
and faster. As
compare to
human efforts it
is performing
functions faster.
Coffee
machine
Resource
head
The coffee
machine that
company opted
is latest and
performs all
functions better
as compare top
other machines
available in
market.
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Project BSBOPS402BA_02_Task 1.3 Issue date: 5/9/2021
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SERVICES
Resource Action Item Person
Responsible
Expected
Implementatio
n Date
Expected
Outcome
Actual
Implementatio
n Date
Actual
Outcome
Internet
services
Regional
Head
The
outcome was
good as it
facilitates in
connecting with
all departments
of company and
they can connect
with other in a
short period of
time. It allows
company to
operates its
functions on
server and
management can
monitor and
evaluate its
progress.
Delivery
services
Regional
Head
The delivery
service was
found very useful
s it allows people
to order their
coffee to their
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