BSBPEF502 Develop and Use Emotional Intelligence: Project Portfolio

This BSBPEF502 project portfolio provides a comprehensive analysis of emotional intelligence, covering self-evaluation, personal strengths and weaknesses, stress management, and emotional needs. It includes a personal emotional intelligence development plan focusing on self-awareness, internal motivation, self-regulation, empathy, and social skills. Furthermore, it addresses team emotional intelligence development, outlining strategies to improve team member responses to stress, internal motivation, and relationship building. The reflection section details completed tasks, modeling behaviors, and alignment with business policies, emphasizing the contribution of team members towards achieving team goals. This document is for learning purposes and Desklib provides a platform to explore more such documents.

BSBPEF502 Project
Portfolio

Table of Contents
MAIN BODY...................................................................................................................................1
Section 1: Evaluation criteria.................................................................................................1
Section 2: Personal analysis...................................................................................................1
Section 3: Personal emotional intelligence development plan...............................................4
Section 4: Team emotional intelligence development plan....................................................5
Section 5: Reflection..............................................................................................................6
REFERENCES................................................................................................................................9

MAIN BODY
Section 1: Evaluation criteria
What is the format you have
developed your evaluation
criteria in?
High level key performance should be developed in order
to reaching targets in successful manner.
Which question numbers cover
an evaluation of a person’s
empathy?
Most of the time I try to understand the values and beliefs
of people which help in better evaluation (Ma and et.al.,
2020). I usually communication with people which helps in
better coordination.
Which question numbers cover
an evaluation of a person’s
ability to self-regulate their
emotions?
Self regulation is the ability to react to the demands which
can be a sufficiently flexible and socially tolerable for the
reactions. Regulation of emotions is very important in
order to maintain harmony and peace.
Which question numbers cover
an evaluation of a person’s
positivity?
I focus on the activities which I perform rather then
focusing on the outcomes.
Which question numbers cover
an evaluation of a person’s
adaptability?
What is your reaction when you face changes?
What communication mediums you adapt for discussing
changes
How will you measure the
results? Explain how your rating
or measurement for a person’s
emotional intelligence will be
determined.
I will properly analyse the human behaviour according to
the changes which help in proper measurement.
Section 2: Personal analysis
a) Document your findings on yourself in the four areas focussed on in your evaluation in
section 1 as discuss your strongest area.
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Empathy was evaluated which refers to the capacity to feel or understand others by placing
myself on others situation. I used to control my emotions which helps in reacting in positive
manner. changes should be adapt in required way which can help individual in achievement of
growth and success.
b) Reflecting on the results, identify what stood out for you in terms of what it tells you
about yourself as a person.
I become more positive person who can handle critical situations in effective manner. I know
how to adapt changes and how to react on critical situations.
c) Thinking about the questions asked as part of the evaluation and your learnings as part
of this unit, identify five of your emotional strengths.
Emotional strengths help in behaving in particular manner. Ability to approach others help in
solving problems by implementing creative ideas. Ability to trust others suggest to put beliefs
and faith in other persons which result in healthy relation (Kock and et.al., 2020). Positive
thinking is essential in order to manage the situation in best possible manner. self confidence
help in fulfilling all the task in effective manner. I possess courage to handle negative factors by
implement ting my innovative ideas.
d) Thinking about the questions asked as part of the evaluation and your learning as part
of this unit, identify five of your emotional weaknesses.
It is difficult for me to take criticism in positive manner which affect my personal image.
Sometimes I become very impatient on critical situation which leads to negative outcomes.
Taking things personally is my biggest weakness as this results in offensive behaviour. I don’t
trust people easily which results in lack of proper communication.
e) Explain how you believe the emotional strengths you have identified above help your
workplace performance and relationships.
Building trust among each other will result in good working environment which is directly
connected with peace and harmony.
f) Discuss how you believe your emotional weaknesses hinder your workplace performance
and relationships.
Emotional weaknesses such as offensive nature affect the productivity at great extend as it may
results in failure of operations. Being impatient results in not performing operations with full
potentials.
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g) Complete the following table about personal stressors at work. Identify at least four
sources of stress that are most likely to result in workplace stress for you, your stress
response (emotional, physical, behavioural) and actions that you can take (or have taken) to
manage stress. The table includes examples only, as there could be a wide range of
responses from students.
Personal stressor What is your stress response Actions/methods to address
Complex task and operations
affect the mental strength of
an individual
I become more anxious when I
face critical task and feel
fatigue which results in poor
performance
I use to communicate with my
colleagues and supervisors
regarding the situation.
There is a limited time to fulfil
activities at workplace
This may lead to poor work
performance which results in
lower profitability.
I discuss about the difficulties
which I face during the
activity’s with my managers
so that they can help me.
Poor relationships at
workplace leads to conflicts
It becomes very difficult to
concentrate on the work with
conflicts
Professional counselling is
very necessary in order to
create harmony.
Job insecurity This result in lower self
esteem at the workplace
It is better to seek another job
which can best suitable
according to my emotional
factors.
h) Review the following list of needs and choose at least three that most trigger your
emotions when you don’t get these needs met. Consider this question in the context of the
workplace
Need and why this need is
important to you at work
What is your emotional
response when this need is
not met?
Emotional control
mechanism
It is very essential to make I feel very sad because if I need to think positive e so
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positive work environment
because it is needed to
maintain good relations with
others
affect my productivity that I can cope up with the
environment
It should be maintained in
proper balance that will
encourage to make better
relations.
It gives feeling of anger when
no one cooperates with each
other
Stay calm helps in in these
type of critical situations
i) What other criteria could you use other than those you created in your evaluation to
determine your own emotional strengths and weaknesses?
Identifying self emotions helped me in understanding the behaviour at work place. Other team
members also helped in knowing my actual and current position. Adapting changes help in
finding solutions for the issues and problems.
Section 3: Personal emotional intelligence development plan
Identified area of emotional
intelligence development
Briefly describe why you
have identified this as a
priority
Actions to improve area of
emotional intelligence
development
Improvement of self
awareness of emotion
Self-awareness plays
important in improvement of
understanding about the self
traits and qualities which help
in productivity increment.
I have to make balance
between reacting and
responding (Abbasi, Ashrafi
and Ghodsypour, 2020). It is
essential to react and respond
but according to the situation.
Improvement of internal
motivation is necessary as it
enhance confidence
For the achievement of goals
need motivation so that I can
work in desired manner.
I set my goals which helps me
in motivating to perform in
effective manner.
Self regulation results in
controlling the emotions
I can enhance my productivity
by regulating my weak
I use to learn about my
internal motivation that drives
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which are affecting task. emotions at work place. my sense of productivity in
particular direction.
Improve empathy Individual should create
positive work environment by
helping each other in an
organisation
I usually prefer to see each
and every aspect of situation
from other’s point of view
also which results in better
empathy.
Improve social skills Social skills are majorly
required in communicating
important things
Active listening skills and non
verbal communication skills
are very important.
Section 4: Team emotional intelligence development plan
Summary of this person as per their
personality profile discussed at the round
table (emotional responses, beliefs, identified
strengths and weaknesses
The emotional responses were very strong as
they react in desired manner which help in
creating healthy environment.
How can you create opportunities for this
person to express their thoughts and feelings
in the work team that best suits them?
They have chance to become leaders as they
possess various qualities and traits which is
best suitable for the position.
How can you show consideration to this
person when making decisions that affect
them as their team leader?
They can handle critical situations easily and
they possess better problem solving skills
which make them different.
Identified area of emotional
intelligence development
Briefly describe why you
have identified this as a
priority
Actions to improve area of
emotional intelligence
development
Improve response to stress It helps in focusing and
concentrating on goals in
effective manner.
It helps in maintaining proper
gap in professional and
personal life.
Improve internal motivation It is identified because each
and every problem is
Individual should track their
goals so that they can
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discussed by person in
effective manner which
resolve problems.
accomplish them in proper
manner.
How could this person build further productive relationships within the team?
They build trust and loyalty with each other by clarifying doubts and miss understandings with
each other.
How can this person maximise their contribution to the team and increase work outputs?
Time management should be done in proper way in order to increase output.
How can this person’s strengths contribute to reaching team goals?
Individuation possess communication and team work skills which help in effective work.
Identified area of emotional
intelligence development
Briefly describe why you
have identified this as a
priority
Actions to improve area of
emotional intelligence
development
How could this person build further productive relationships within the team?
By communicating and discussing each and every thing.
How can this person maximise their contribution to the team and increase work outputs?
Individuals should get trainings so that they can inherit required skills which can increase
productivity.
How can this person’s strengths contribute to reaching team goals?
They have contributed their positive efforts in achievement of the team goals.
Section 5: Reflection
Which two tasks did you complete? Note,
they must be different
 I have build trust in an organisation
which results in completion of task.
 I make schedule for each and every task
which lead to success.
Task 1
Outline details of the activity you completed I have used professional development sessions
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together. and quiz which enhanced by thinking power
and skills.
How did this activity help the team to
achieve team goals?
By communicating with each other regarding
essential topics (Barbosa, and de Ávila
Rodrigues, 2020).
How did you model behaviours that
demonstrate your emotional intelligence
during this task? Provide at least two
examples.
I used to listen to other people which help in
increasing of knowledge and show empathy
which is positive attitude
How did this activity align with the
policy/procedures of the business?
These activities focus on the policies because
they are mandatory to follow.
How did both of your team members
contribute towards the team goal in an
individual capacity?
Team member 1: They contribute their best
efforts in collective manner and motivate each
other.
Team member 2: They solve problems in
initial stages and coordinate with each other
which helps in achievement of goals.
Task 2
Outline details of the activity you completed
together.
Various activities like production and sales
have carried out with the help of each other.
How did this activity help the team to
achieve team goals?
As it solve various problems and issues which
motivate in fulfilment of task.
How did you model behaviours that
demonstrate your emotional intelligence
during this task? Provide at least two
examples.
Showing empathy helps in performing in
required manner and active listening helps in
understanding what other people convey to
each other.
How did this activity align with the
policy/procedures of the business?
These activities fulfil all the requirements
which procedures of an organisation convey.
How did both of your team members
contribute towards the team goal in an
Team member 1: They coordinate with each
other.
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individual capacity? Team member 2: they motivate all the
employees working in a team.
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REFERENCES
Books and Journals
Abbasi, D., Ashrafi, M. and Ghodsypour, S.H., 2020. A multi objective-BSC model for new
product development project portfolio selection. Expert Systems with Applications, 162,
p.113757.
Barbosa, M.W. and de Ávila Rodrigues, C., 2020. Project Portfolio Management teaching:
Contributions of a gamified approach. The International Journal of Management
Education, 18(2), p.100388.
Kock and et.al., 2020. Project portfolio management information systems’ positive influence on
performance–the importance of process maturity. International journal of project
management, 38(4), pp.229-241.
Ma and et.al., 2020. Sustainability driven multi-criteria project portfolio selection under
uncertain decision-making environment. Computers & Industrial Engineering, 140,
p.106236.
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