BSBPMG617 Task 2: Website, Intranet & CRM Project Vision Plan

This project vision plan, developed for SimIT Information and Project Management, outlines the redevelopment of a website for Destination: Australia, the renovation of an intranet for the Clean Energy Regulator staff using SharePoint 2013, and the implementation of a Software as a Service (SaaS) Customer Relationship Management (CRM) system. The plan details the business context, goals, and vision for each project, including constraints and limitations. It covers high-level program scope, policies, and procedures, such as communication strategies, ethical conduct, and leadership expectations. The overall aim is to improve online presence, internal communication, and customer relationship management, with a focus on achieving desired business outcomes and fostering effective stakeholder engagement. The plan highlights the importance of skilled employees, effective hosting, and the adoption of cloud-based technologies to ensure project success. The document also emphasizes the need for sustainable practices and knowledge sharing within the program environment.

Website and Intranet re-development & CRM
installation program
(Website “Destination: Australia”)
SimIT Information and Project Management

Task2 – Program vision plan
Company information
SimIT Information and Project Management's project specific knowledge covers numerous
sectors including: mining and resources, transport, communications carriers, utilities and
Government, and leads Australia in many fields having been involved with the largest projects
of its kind such as Radio, FTTH, DWDM & MPLS networks.
SimIT Information and Project Management (SimIT) is an independent consultancy specialising
in Information and Communications Technology (ICT) established in 2003 by Janyne Bunn.
Overview
Work 1 - Website renovation & facilitating & support administrations for Goal:
Australia
The undertaking is for the specific update of the Archives' site Goal: Australia. To assurance the
best of extra work pay which is about money and support which is useful (for the website and
related display complexes) going fast and rapid, it is important for that place which is replaced
by CMS generally access on CMS (numbering, however not banned to, an Open Source of
CMS which is being remarkable).
The site help in authorize the National Archives of Australia which is collectively balance client
impart information related to picture and image assortment included on the same location. The
programme must be current day, drawing in and letter to specific for understanding , conscious
to know address of problematic responsibilities of a person, all things considered, varying
degrees of PC and English adequate which is useful. The site have phenomena which is essential
when it combined with an effective way which show spontaneous by means of a current API.
Thus, this create possibility for alleviate, care and approving executive to be given from
declaration of program which is in execution until 31 Dec 2019.
Work 2 – Re and Pr-development of Computer network
A renovation of the Fresh Energy Regulator staff Computer network into SharePoint 2013

Work 3 - Information for network commitment - Software As A Service Client Relation
Administration framework (SAAS CRM)
as per this the in phase 2 which is venture with national radioactive waste management facility,
best pictured as the specialized appraisal & preceded with system discussion phase. Same site
has been distinct to advanced to this phase while other so faraway obscure locales likewise
advanced in this phase. Task group of this group has their data base (Software program as a
Service Customer Relation Administration model (SAAS CRM) to appropriate and secretly
oversee large number of data which is implies, consider individual names, resident locations,
assessments of system person and interaction signification. This approach is useful in continuous
network commitment. The structure must be entirely functional (attempted and well-tried) inside
about 14 days of initiation of the given date of contract. The task, and related system seriousness,
has been development for a long period of time which is accessible. Entering in this help to keep
and counsel has been alluring.
Business context
Project 1
The main aim of company business is to provide various products and services such as confluence,
bamboo, tello, OpsGenie, Halp, Mindville. This focuses on developing website for destination where
they will be adding a greater number of photographs to meet with customer’s requirement and provide
with better experience.
Project 2
The current state of company is to undertake project of re-development of intranet. Here, they have
focus on clean energy regulator staff intranet for sharing of ideas and information from one person to
another by using tools for the outsiders and accessing it.
Project 3
The current state of company’s business is to engage with stakeholders through SAAS CRM system
(Meredith, Shafer and Mantel Jr, 2017). It should be operational such as tested as well as tried within
two weeks of commencement are required for proposed contract. This project should be ongoing for
attaining highest results.

Business goals
Project 1
The main goal which company wants to achieve is to redevelop website along with maintenance and
hosting of services for destination at marketplace of Australia
Project 2
The company wants to achieve goal to re-develop intranet of clean energy regulator staff that focus
on adopting SharePoint 2013 and provide better results to business (Kerzner, 2017). In current scenario,
intranet is important to share data and information with one another so that outsider could access it
through effective way or channel to work in competitive marketplace.
Project 3
The main goal of business is to create effective relationship with community engagement for database
where they will be providing SAAS CRM.
Program vision
Project 1
This program vision is to host and maintain services for destinations. It will lead towards better future of
destination and leading towards outcomes.
Project 2
Program vision is to make redevelopment of intranet by hiring skilled and capable person for conducting
activities and operations in diligent manner for highest results.
Project 3
With the implementation of SAAS CRM, it is possible for organisation to raise their value and goodwill at
marketplace This will look, respond and feel towards creation of effective relationship with people living
at community or society place to accomplish desired goal and objectives.
Constraints and limitations
Project 1
The Constraints and limitations are:
 Website development required skilled and capable employees in case of lack of it they cannot
achieve better outcomes.

 For hosting and maintenance services for destination also needed expertise who provide them
with good advice to travel to place.
 The hiring of such people leads towards rise in cost which is also constraints for them.
Project 2
The Constraints and limitations are:
 The redevelopment of intranet is costly in nature and time consuming to implement it.
 Time consuming for abstracting information and making search on it.
Project 3
The Constraints and limitations are:
 There is lack of control as everyone prefers to use latest version of software application as well
as cannot make changes in any features.
 There are many applications which are not supported at system to carry out work
High level program scope
Project 1
 Redevelopment of website
 Maintenance as well as hosting service for destination
Project 2
 Program will be delivering intranet redevelopment
 The staff will provide knowledge and skills
Project 3
 It is increasing necessity of data computation as well as providing fast results

 The endorsement of cloud based technologies
Policies and Procedures
 communication to liaise with stakeholders
EXAMPLE: A fully fledged stakeholder management plan &communication should have been developed
and implemented in order to gain approval and secure ongoing commitments from the stakeholders ethical behaviour
EXAMPLE: A detailed professional code of conduct should be developed covering all the aspects of
ethical behavioural guidelines and utmost adherence to it should be enforced. leadership expectations to lead the program
EXAMPLE: Meeting expectation of team leader at program to work in right path and direction process to sustain the documented program vision
Example: Processing to obtain sustainable documented program environment in the most diligent way.
 outline sustainable practices in the system of rules
Example: Following of procedure and policy of CSR for maintaining property pattern in the system of
rules. activity for personnel within the program surroundings
EXAMPL: Specific guidelines should be provided to the personnel who will be working within the
program environment
 identifying, capturing, disseminating and exchanging knowledge
Example: There should be specific guidelines for the identification, disseminating, capturing and
exchanging of knowledge from one person to another.
Conclusion
It is a good idea to give your intranet a different image and structure from your customer-facing
website. This will help to give your internal communications their own identity and prevent employees
from confusing internal and external information.