BSBSUS211 - Participate in Sustainable Work Practices Task 1 & 2 SBTA

This document presents a student's completed assessment tasks for the BSB30120 Certificate III in Business, specifically addressing the BSBSUS211 unit on participating in sustainable work practices. The assessment includes two tasks: a research and knowledge-based section (Task 1) and a practical activities section (Task 2). Task 1 involves researching ecological footprints and the story of stuff, followed by answering questions related to environmental sustainability, workplace hazards, environmental laws, greenhouse reporting, and implementing sustainable practices. Task 2 requires identifying sustainable work practices, measuring resource usage, identifying inefficiencies, consulting with colleagues, and assessing potential improvements in workplace sustainability, including practical activities like evaluating the life cycle and efficiency of everyday workplace items.

STUDENT ASSESSMENT
Qualification details: BSB30120 Certificate III in Business
course reference: BC3-20_4.2 Environmental efficiency
Units of competency: BSBSUS211 Participate in sustainable work practices
ASSESSMENT TASK 1: RESEARCH AND KNOWLEDGE QUESTIONS
Assessment task instructions:
This is the first assessment task consisting of 2 parts: Part A consists of research and Part B consists
of 9 written questions. You must complete both parts successfully to gain a “Satisfactory” outcome.
Purpose of the assessment task:
The purpose of the assessment task is to assess your knowledge in the following:
 environmental and resource hazards and risks
 Australian and international standards for corporate social sustainability
 sustainability regulations and codes of practice applicable to own role
 organisational sustainability policies and procedures
 reporting channels and procedures to report breaches and potential issues
 advantages of sustainable practices in the workplace.
Assessment conditions and resources:
Assessment will be conducted in a safe simulated environment where you will have access to
documentation, information and resources on workplace environmental and resource efficiency and
sustainability legislation, regulations and standards and links to complete environmental research.
Part A – Research:
Activity 1: ECOLOGICAL FOOTPRINT (Guide: 15 minutes)
Access the “Ecological Footprint Calculator”. http://www.footprintcalculator.org/
and complete this activity which should take you approximately 10-15 minutes.
Once you have completed the activity, write down three (3) things you have
learnt about environmental sustainability impacts.
1 Trash should be minimum
2 Individual should be focused upon Environment
3 A home must use renewable source that helps to minimize negative impact over environment.
Activity 2: STORY OF STUFF (Guide: 30+ words)
Click on the link below and watch “Story of stuff” (YouTube video).
https://www.storyofstuff.org/movies/story-of-stuff/
Once you have watched the video, explain what you have learnt from the video
and start Part B of this assessment task.
From the video, I have learnt that there is a strong connection between environment and social
issues and that is why, together they create more sustainable. Also, individual needs to put all stuff
into the dustbin so that it does not cause any negative impact over environment.
Part B - Questions:
1.1. What does environmental sustainability mean? (Guide: 30+ words)
It is the responsibility to conserve natural resources and also protect global ecosystem that support
health and as well as wellbeing for future. Also, a solar wind, hydroelectric and biomass are
considered as a sustainable practice.
1.2. In a workplace, it is important to be aware of environmental and resource hazards
and risks? There are:
 Physical hazards
 Ergonomic hazards
 Biological hazards
 Chemical hazards
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STUDENT ASSESSMENT
Qualification details: BSB30120 Certificate III in Business
course reference: BC3-20_4.2 Environmental efficiency
Units of competency: BSBSUS211 Participate in sustainable work practices
Refer to the hazards and risks listed above and choose the correct hazard from
the list below and enter it in the column. (Guide: complete the table)
Column A Column B
These hazards come from organisms, including people,
animals and plants, and threaten human health.
Biological hazards
Can be toxic, corrosive, flammable and combustible Chemical hazards
Extreme temperatures, poor air quality, excessive noise and
radiation in the workplace can all harm workers, potentially
causing respiratory problems, hearing loss and cancer,
among other problems.
Physical hazards
Can result in disabling injuries afflicting their joints and
muscles. These injuries could be caused by unlabelled heavy
loads, tools or objects stored in hard to reach places, and
standing in awkward positions when completing tasks—
particularly those involving weighted loads.
Ergonomic hazards
1.3. Research two Environmental Law or Legislations that would be relevant to your
own job role in your own workplace and list them in the space below? (Guide: list
2)
 Environment Protection and Biodiversity Conversation Act 1999, which helps to make an
offense for any person in order to take an action immediately if found anyone that cause
harm to an environment., unless they have an approval of Australian environmental
minister.
 Environmental Planning and Assessment Act 1979 which is entirely related to the
environmental decision making within state to provide effective laws pertaining to
environment.
1.4. Research and explain what organisations are required to do under the current
National Greenhouse and Energy Reporting Act? (Guide: 30+ words)
If a firm work under current National Greenhouse and Energy Reporting Act, then a firm
need to provide information to clean energy regulation under 20 of NGER Act should keep
adequate records of all activities of member in a group.
1.5. Explain how you can apply sustainability regulations and codes of practice to your
own work role. (Guide: 40+ words)
At a workplace, it is necessary to apply sustainability regulation by complying with Environment
Protection and Biodiversity Conversation Act 1999 that help to conserve environment and
threatened species. Apart from this, the codes of practice pertaining to sustainability is such that it
help to manage the work environment and facilities that needs to be approved under section 274 of
WHS act.
1.6. What can our society and local communities do to help Australian workplaces to
implement more environmentally sustainable practices in line with organisational
sustainability policies and procedures? (Guide: 40+ words)
The local communities need to be focused upon below mention practices:
 Start a neighbourhood compost bin which helps to remove pollution
 Volunteer for earth-friendly causes that assist to remain sustainable and improve the
performance.
 Plat more trees to nearby areas or garden that help to remain sustainable for the business.
 Paperless will also assist to bring create sustainability within a workplace.
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STUDENT ASSESSMENT
Qualification details: BSB30120 Certificate III in Business
course reference: BC3-20_4.2 Environmental efficiency
Units of competency: BSBSUS211 Participate in sustainable work practices
1.7. Name at least 3 workplace procedures or policies that an organisation should
have in place for staff to make environmentally sustainable choices at work and
briefly explain why you selected them? (Guide: 3+)
Policy and procedure How do these help with better environmental sustainability at a
workplace
Implement a recycling
program
This in turn assist an employees to establish a recycling program within
an office by providing proper waste disposal and clear signage.
Promote a paperless
office
The company should provide laptop and desktop that help to promote
office to be paperless.
Support green vendor It help a business to create more environmentally conscious workplace
in order to improve the business performance and let people
aware about the same.
1.8. You are working in a reception of a college. If you identify an environmental
hazard who would you report it to? (Guide: tick ()with appropriate answer.
 Possible answers
 My supervisor
My friends at home
WorkCover NSW
The Premier of NSW
1.9. List four (4) benefits of businesses becoming an environmentally sustainable
business.
 Assist to improve brand image of a company and gain competitive advantage as
well.
 It helps to increase productivity and reduce cost of a company
 Become a sustainable business assists to reduce waste and make all shareholders
happy.
 Through sustainable business, company increase business ability in order to
comply with regulation.
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STUDENT ASSESSMENT
Qualification details: BSB30120 Certificate III in Business
course reference: BC3-20_4.2 Environmental efficiency
Units of competency: BSBSUS211 Participate in sustainable work practices
ASSESSMENT TASK 2: PRACTICAL ACTIVITIES
Assessment task instructions:
This is the second (2nd) assessment task which consists of nine (9) practical activities including:
written and practical activities and teamwork. You must complete all activities at the required level
to get a “Satisfactory” outcome.
Purpose of the assessment task:
The purpose of this assessment is for students to demonstrate how to:
 Identify sustainable work practices in own work role
 Measure current usage of resources in own work role
 Record and file resource usage documents
 Identify resource inefficiencies from gathered information
 Consult with colleagues and management
 Assess potentials to improve sustainability of identified work practices
 Identify and comply with workplace sustainability procedures.
Assessment conditions and resources:
Assessment will be conducted in a safe simulated environment where you will have access to
documentation, information and resources on workplace environmental and resource efficiency and
sustainability legislation, regulations and standards.
completing practical activities in assessment task 2.
You have the following options to complete practical activities in this assessment task.
Tic
k
This unit requires you to demonstrate teamwork. You have the following options to complete your
teamwork activities: (refer to activity 2.7).
use the combination of emails and MS TEAMS to collect feedback and information
use TEAMS to invite and collect feedback and record any communication on TEAMS
utilise your workplace colleagues or other suitable colleagues to seek feedback
organise your team to attend the Academy, conduct a classroom consultation meeting
You may use emails to supplement any consultation process.
All communication must be recorded and uploaded with this activity
(i) All relevant resources for this task are situated in your Supporting Materials folder
(ii) Information on how to submit, upload, record, click: https://youtu.be/-B7QEWmM65U or ask assessor or
contact [e-mail]
(iii) Your assessor will complete an Assessor Observation Checklist (AOC) for this task.
Activities:
2.1. Refer to your own workplace and complete the following activities: (Guide: 100+
words)
a. list three (3) items/resources or tools that you use every day at work.
 Paper
 Computer
 Work, space, spark home office
b. Provide short descriptions of each of the three items and how often you use it.
# Items How often you use it
1 Paper This is used to note down the important things
and also helps to make notes for the daily
task
2 Computer This is used daily because all important and daily
task are feed on the computer to examine
the accuracy.
3 Work, space and spark home office It help to arrange all the material spread over the
desk into a perfect place. This help to make
an overall desk and space clear so that
effective results can be generated.
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STUDENT ASSESSMENT
Qualification details: BSB30120 Certificate III in Business
course reference: BC3-20_4.2 Environmental efficiency
Units of competency: BSBSUS211 Participate in sustainable work practices
c. Identify the “Life Cycle” of these items – their “Embroiled Energy” by
answering the following questions: (Guide: complete the full table)
 List raw materials.
 Where are they found?
 How are they processed?
 What energy sources are required?
 How are they transported?
 What happens after use?
Name of the item Paper Computer Work, space and spark
home office
Where are these
materials found? At the workplace At desk AT desk
How are these
materials processed
to make the item?
The fibrous raw
material is
converted into
pulp and then
converted into
paper.
They are processed of
raw data to
machine-
readable form
and the flow of
data trough CPU
and monitor to
output device
It can be processed
through a
recyclable
products that
help to store the
product which
are used daily
What energy
sources are used to
develop the item?
Fossil fuel is used It is based upon
electrical energy No energy required
How is the item
transported to
customers?
The item can be
transported
through a truck
It can be it transported
via truck and
cars
Not transported
because used by
employees
What happens to the
item after they are
used? E.g. are they
recycled or thrown
out?
Once it is used, it is
thrown and taken
for recycling
centre to reused
the same
It is thrown out and
does not recycle
It is recycled again.
2.2. Refer to the three (3) items and reflect on the actual efficiency of the items and
explain if the findings surprised you and if there is a possible replacement for better
efficiency. (Guide: 50+ words)
Items identified Reflections
1
Paper
This helps to determine the work efficiency and examine the key term used
for daily work in order to generate the best outcome and complete the
work. The replacement of this item is related to use of electronic
gadgets
2 Computer
It helps to improve the operations and assists to complete the work in a
defined tenure. There is no replacement of this item because it helps
to save cost and time.
3 Work, space and
spark
home
office
It assists to organize the work in an effective manner and for that, this can
be made by using paper and products which can be recycles. Also, the
replacement of this item is such that dustbin and other products
where the product can be thrown which are not in use.
2.3. You are now required to measure the current usage of three electrical items
identify how much kW usage the item uses. When measuring, you must calculate
basic metric measurements to determine resource usage. (Guide: 3 calculated
items)
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STUDENT ASSESSMENT
Qualification details: BSB30120 Certificate III in Business
course reference: BC3-20_4.2 Environmental efficiency
Units of competency: BSBSUS211 Participate in sustainable work practices
Note: you can also take photos of the items and paste them in the table below when
describing better usage of each item.
Name of items Metric
Measurement
(kW)
How can better processes be utilised
1 switch 30
It can be better processed by utilizing the alternatives
which cause less energy and provide better
outcome/
2 Computer 500
Computer can be better utilized by offering laptops that
are carry by others and provide effective results as
well.
3 Pump 400 Using electric pump will be more beneficial to determine
overall performance and reduce the chances of bill.
2.4. Refer to the three (3) items you identified above and record resource usage in your
daily role.
Items identified Resource usage
1 Switch and
holders
To use the item, proper electrical item needs to be utilized that help to
determine the overall performance.
2 Computer For that, effective management and furniture needs to be designed that help
to use the resource effectively and determine the use of item.
3 Pump With an electric pump, individual can determine the item and also provide
effective outcome for the business as well.
2.5. Explain resources inefficiencies in your workplace and how you could minimise
power or water use in a workplace. Provide 3 ideas and briefly explain them.
(Guide: 30+ words)
Items identified Resources inefficiencies
1 Minimize power To minimize power, use solar panel that helps to improve the overall power
and minimize the use of extra power within a workplace.
2 Minimize water
For minimize water challenge, it is necessary to regularly check for leaks
and fix them immediately. Along with this, replace single flush toilet
with dual.
3 Minimize time
inefficiencie
s
To minimize the time inefficiencies, it is necessary to prioritize the task so
that effective measurements can be done.
2.6. You are required to identify how to reduce, reuse and recycle items.
Review your current workplace, or a workplace you understand well, and review
items you regularly use during your working day (for example paper books or
plastic bottle). Select and list two items in the table below and explain how the use
of each item can be reduced, reused and/or recycled. (Guide: 30+ words)
Item name: Reduce Reuse Recycle
Paper To reduce the same,
paper needs to
be recycled and
important
documents are
being torn.
Reuse the paper
which has
been printed
on one side
By stop creating the
hardcopies of
report will
assist to recycle
the paper.
Plastic bottle Avoid the use of single
use plastic such
as drinking
straws and use
cloth bags
Use the holder to
put pen and
pencil in an
office.
Use the bottles into
DIY recycled
bird feeder or
use the cap
mosaic that
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STUDENT ASSESSMENT
Qualification details: BSB30120 Certificate III in Business
course reference: BC3-20_4.2 Environmental efficiency
Units of competency: BSBSUS211 Participate in sustainable work practices
help to use the
product
2.7. Review activities 2.5 and 2.6, select appropriate consultation process suitable to
your workplace and consult with management and your colleagues. (Guide: 80+
words)
To successfully complete this activity, you are to complete the following points:
a. Select an appropriate communication process that suits your current
circumstances (e.g. an online meeting using Teams with combination of
emails) that will help you to consult successfully about
b. Select a team, including a manager and colleagues (the team)
c. Plan and organise times, date as required by the planned consultation process
and advise your team (e.g. complete template 1 Agenda and email it to the
team)
d. With the team review the potential sustainability improvements you identified
in tasks 2.5 and 2.6 and seek and document feedback on each from the team
e. Ask the team to contribute any additional improvements to work practices and
add them to your list (note: your team will add at least one more idem to your
list)
f. With your team assess all of the identified potentials for sustainability
improvements to work practices you collected and document all feedback
from the team
g. make suggestions for improvements to workplace practices in your own work
area and complete a simple action plan
Template 1: Agenda
AGENDA
Consultation name Sustainability improvements Date and time
7th December
2021, 6:00
PM
Consultation leader Student ID and name
Selected
communication
process (e.g. class,
teams or workplace)
Class teams
Members invited Marry, John, Walker, Kolbs Their emails or other contact details
Overview
There is a need to use let all the members know about the plan so that they
come to know about the need of sustainability plan and this in turn
contribute to improve the overall working and use of products within a
workplace.
Discussion points
 Marry: Introduce whole team about the sustainability improvements
which need to be used in a workplace.
 John: He describe the list of item which needs to b convert into eco-
friendly.
 Walker: suggest ways through which products can be sustainable
 Kolbs: highlight the benefits of using sustainable products and
improvement that needs to be taken.
Template 2: Simple action plan
SIMPLE ACTION PLAN
Items that will improve environmental efficiency and sustainability in the workplace
Water waste that needs to be improve so that it cause positive impact over the workplace and
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STUDENT ASSESSMENT
Qualification details: BSB30120 Certificate III in Business
course reference: BC3-20_4.2 Environmental efficiency
Units of competency: BSBSUS211 Participate in sustainable work practices
improve sustainability. This in turn help to improve the overall performance and create a
better outcome in the business.
Policies and procedures to review and amend to implement new work processes to improve
environmental sustainability in the work area
The policy related to risk management needs to be accessed so that effective outcome can be
generated and improve the workplace. In addition to this, business needs to amend the policy
so that it do not cause any negative impact over business.
Legislation and legal requirements that the organisation should be aware of when changing
processes to improve environmental sustainability in work areas
Environment Protection and Biodiversity Conservation Act 1999 needs to be adhere by the company so that
effective results can be generated. Also, company should comply with this law in order to improve the
business performance and minimize the chances of factors that contribute to polluted the environment.
Objectives Activities to be
implemented
Success criteria
(or any KPI details)
Timeframes Resources
To implement
the
sustainabl
e practice.
i.e. go
paperless
Provide individual
desktop
and laptop
in order to
change the
habit of
people
Monitoring in
which
mangers
needs to
review
the
process.
6 months Computer
To improve the
water
wastage in
a company
Use effective plan
and consult
with third
party that
help to
implement
plan
accordingly
.
Benchmarking
that
assist to
analyse
which
key areas
needs to
be
resolve
3 months Third party
2.8. Refer to your workplace or a workplace you are familiar with and identify three (3)
environmental hazards and categorise them for which types of environmental
hazards they are.
Name of environmental hazard Type of environmental hazard
This is related to bacteria and that is why, it
lead to cause infection among the
people.
Biological hazard
This is related to toxic substance which cause
damages to the people and this include
explosives and organic peroxides
Chemical hazard
Slip, trips and falls within a workplace that
cause harm to musculoskeletal system
Physical hazard
2.9. Your organisation has a policy and procedure in place to ensure all staff report any
hazards including environmental hazards to the safety manager using the Hazard
Form. (Guide: 1+ form)
Identify an environmental hazard in your workplace and complete the “Hazard
Checklist” available.
Note: below is an extract from organisational policies and procedures on saving
documents onto the organisational management system.
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STUDENT ASSESSMENT
Qualification details: BSB30120 Certificate III in Business
course reference: BC3-20_4.2 Environmental efficiency
Units of competency: BSBSUS211 Participate in sustainable work practices
“Saving and naming organisational documents.
All employees must use the following guidelines when saving any official
organisational documents:
 Select Template 3 from Supporting Materials’ folder (student portal)
 Select location to upload completed template 3 (student portal)
 As per the organisation’s policy and procedures all staff MUST use
consistent naming process. Completed template 3 name must be named
and saved as: BC2-20_3.1_Task 2.9_[your Student ID]”
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STUDENT ASSESSMENT
Qualification details: BSB30120 Certificate III in Business
course reference: BC3-20_4.2 Environmental efficiency
Units of competency: BSBSUS211 Participate in sustainable work practices
RISK & HAZARD IDENTIFICATION FORM
(WHS AND / OR ENVIRONMENTAL RISKS AND HAZARDS)
Area/Section: Environmental hazard Hazard Location: Workplace
Reported by: Employee Reported to: Manager
Task/Activity: Date for Feedback: 23rd December
HAZARD OR POTENTIAL RISK TO PERSONNEL IDENTIFIED
What is the HAZARD OR RISK?
E.g.: Excessive noise
Why is it a HAZARD? What could have happened?
It is hazard because it affect the environment and it is
mainly happened due to use of heavy machines
POTENTIAL OF THE HAZARD/NEAR MISS
Steps (Select the description from the table) For each Hazard
How severely it could hurt someone
1. What could have been the result? (Consequence)
It cause hearing impairment, hypertension and ischemic heart disease.
2. What is the chance this could happen again? (Probability)
low
3. Find the risk score at the intersection of your selected
consequence and probability (eg Fatality/disability x
Very likely – Could happen regularly = 1)
Moderate
The numbers show you how important it is to do something:
1 Top priority, do something immediately!
6 Low priority, do something when able.
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STUDENT ASSESSMENT
Qualification details: BSB30120 Certificate III in Business
course reference: BC3-20_4.2 Environmental efficiency
Units of competency: BSBSUS211 Participate in sustainable work practices
Calculate the WHS risk:
Consequences
1 2 3 4
Likelihood
A H H H M
B H H M M
C H M M L
D M M L L
Risk Score Enter H, M or L
Calculate the Environmental risk:
Consequences
1 2 3 4
Likelihood
A H H H M
B H H M M
C H M M L
D M M L L
Risk Score Enter H, M or L
WHAT SHOULD BE DONE TO LESSEN THE RISK?
Proposed Action/s
Include Short- & Long-Term Actions
By Whom By When Authori
se
d
Provide sound proof walls Manager 21st december Compa
ny
PROPOSED ACTIONS
The proposed actions will be reviewed by: Name: Date: 21st
December
Are proposed actions in place? Yes No (Comment):
Are proposed actions minimising risk? Yes No (Comment):
Has feedback been given to the person who
reported the hazard?
No Yes (Comment):
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STUDENT ASSESSMENT
Qualification details: BSB30120 Certificate III in Business
course reference: BC3-20_4.2 Environmental efficiency
Units of competency: BSBSUS211 Participate in sustainable work practices
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STUDENT ASSESSMENT
Qualification details: BSB30120 Certificate III in Business
course reference: BC3-20_4.2 Environmental efficiency
Units of competency: BSBSUS211 Participate in sustainable work practices
INCIDENT INVESTIGATION FORM
Incident details
Name of person involved in the incident: John Date of incident: 21st November
Location of incident: Workplace
Incident investigation team:
A team of 6 member involve in incident investigation
What task was being performed at the time of the incident?
Immediately change the location of people and leave the place as well.
What happened? (e.g. ‘employee tripped over box’ or ‘forklift hit wall’)
Employee faces hearing issue
What factors contributed to the incident?
Environment, machine, time and pressure
Environment: Equipment/materials:
 Noise  Layout / design  Wrong equipment for the
job  Equipment failure
 Lighting  Dust / fume  Inadequate maintenance  Material / equipment
too heavy / awkward
 Vibration  Slip / trip hazard  Inadequate guarding  Inadequate training
provided
 Damaged / unstable floor  Other  Other
Work systems: People:
 Hazard not identified  No / inadequate risk
assessment conducted
 Procedure not followed / no
procedure exists  Drugs / alcohol
 No / inadequate safe work
procedure
 No / inadequate controls
implemented  Fatigue  Time / production
pressures
 Hazard not reported  Inadequate training /
supervision  Change of routine  Distraction / personal
issues / stress
 Other  Lack of communication  Other
Corrective actions:
Contributing factor
(from above list)
What are we going to do
to fix the problem? Who When Completion date
Inadequate training Maintain and lubricate Manager and After 21st december
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STUDENT ASSESSMENT
Qualification details: BSB30120 Certificate III in Business
course reference: BC3-20_4.2 Environmental efficiency
Units of competency: BSBSUS211 Participate in sustainable work practices
the machinery.
Choose low noise tools
employees detecting
hazard
Issue fixed? Yes
Name Signature Date
Person involved in incident: Mr Jane
Manager:
ASSESSMENT TASK 3: PRACTICAL ACTIVITIES
Assessment task instructions:
This is the second (3rd) assessment task which consists of a of case study and a scenario, five
practical and written and teamwork activities which includes consultation activities. Complete all
activities successfully to gain “Satisfactory” outcome.
Purpose of the assessment task:
The purpose of this assessment is for students to demonstrate how to:
 Identify areas of improvement to work practices in own work area
 Consult with colleagues and management to assess potential to improve sustainability of
identified work practices
 Make suggestions for improvements to workplace practices in own work area
Assessment conditions and resources:
Assessment will be conducted in a safe simulated environment where you will have access to
documentation, information and resources on workplace environmental and resource efficiency and
sustainability legislation, regulations and standards.
completing practical activities in this assessment task:
You have the following options to complete practical activities in this assessment task.
Tic
k
This unit requires you to demonstrate teamwork and consultation. You have the following options to
complete your teamwork activities.
use the combination of emails and MS TEAMS to communicate and collect feedback
use TEAMS to invite, consult and collect feedback and record the meeting on TEAMS
utilise your workplace colleagues or other suitable colleagues (e.g. students)
organise your team to attend the Academy, conduct a meeting in a classroom.
You may use emails to supplement any consultation process.
All communication must be recorded and uploaded with this activity
(i) All relevant resources for this task are situated in your Supporting Materials folder your learning portal.
(ii) All information on how to submit, upload, record is on YouTube, click: https://youtu.be/-B7QEWmM65U or
ask your assessor or contact [e-mail]
(iii) Your assessor will complete an Assessor Observation Checklist (AOC) for this task.
Activities:
Read the scenario below and complete the following activities.
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STUDENT ASSESSMENT
Qualification details: BSB30120 Certificate III in Business
course reference: BC3-20_4.2 Environmental efficiency
Units of competency: BSBSUS211 Participate in sustainable work practices
Case study
Robert owns the Old Pub in the small town of Forester. The Old Pub has been servicing the locals
since 1955. It has only been renovated a few times in its life and the last refurbishment was in 1987.
Since then many people have visited and Robert River and his family have only owned the Old Pub
for a few years.
Recently the local Council announced an Environmental Community Initiative for small business.
The initiative invited the Forester’s town small businesses to put a business plan together and
explain how they would spend $10,000 to make their business more environmentally sustainable.
Robert put a business plan together straight away as he saw an opportunity to finally work on some
renovations and making the Old Pub more modern and environmentally friendly.
The business plan had the following information.
History of the Old Pub, which described how the Old Pub was built, who owned it throughout the
years and how long it has been servicing the local community. Robert also explained how important
the Old Pub is to the workers and the community and how much it needs to stay open.
Description of the Old Pub’s current state, which included points such as:
 the Old Pub has old toilets and water taps that constantly leek losing water
 old lights throughout the establishment, which need replacing regularly and are expensive to
run
 the water consumption from the kitchen and all the bathrooms is very high
 electricity bill is high as the Pub has old appliances – the fridge in the staff room is being
repaired and has not been replaced for years
 TV in the main area is still the old colour TV, which has been there since Robert purchased the
Old Pub in 1998 and the TV in the main games area is a Plasma (which has been bought a few
years ago, has been repaired a few times and is expensive to run)
 the Pub is very dark inside which meant that the lights must be on all day and night
 the staff are still using paper-based records
 the orders for the Old Pub’s kitchen are still being taken on dockets, by hand, and the waiters
must run around looking for the patrons who bought the meal (which is time consuming
especially when the patrons move seats)
 the office is old, and the Pub has only one computer in the office so all documents are files in
paper-based copies and archived
Robert is encouraging recycling but there is no space for another bin so all that is recycled is glass
Descriptions of what the Pub’s future plans, in the next 2 years:
 reduce water consumption
 reduce electricity
 reduce paper usage in the pub
 increase light in the pub so that lights do not have to be on all the time
 introduce electronic ordering system to increase customer service and speed up the service
process for the staff and customers
 Increase recycling capacity and develop a process to more than glass bottles from the bar area
The business plan budget. The budget provided an overview of how Robert will match the $10,000,
he would receive form the Council, and add own $10,000 from the Old Pub’s budgets, making the
overall investment refurbishment of the Old Pub a $20,000 investment.
The overall business plan conclusion covered the needs of the locals and how the Pub would service
the community better if it had better and sustainable processes and items in place.
Yesterday Robert received a phone call from the Council and was invited to a presentation. He was
informed that the local Community representatives and the Council’s Environmental Committee
voted his application as a success and Robert was granted $10,000 to upgrade the Old Pub.
Robert will be presented with a $10,000 cheque by the Mayor.
The presentation will be held in the local Community hall next month. It will be a big event. Robert
wants to start organising for the changes so that he can use his acceptance speech to explain to the
locals how he and his staff will work together to make the local Pub more inviting, environmentally
sustainable and modern. Something the town will be proud to call their own.
Robert called for a special meeting and asked all staff to contribute ideas and research alternative
items, resource or processes to assist him with making the Old Pub more environmentally
sustainable.
BC3-20_4.2_ BSBSUS211_Assessment Tasks Version 2_28
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STUDENT ASSESSMENT
Qualification details: BSB30120 Certificate III in Business
course reference: BC3-20_4.2 Environmental efficiency
Units of competency: BSBSUS211 Participate in sustainable work practices
He asked staff to review the business plan list above, select 1 item or a process from the list,
research, evaluate, price the item or the new process and provide an action plan on how they would
implement the new item or the process.
Scenario 1:
You assume the role or Robert for the rest of this assessment task.
3.1. Read the scenario and select one (3) areas that the Old Pub should improve.
Record your selection below. (Guide: 50+ words)
The three section that needs to be improved includes:
 Old toilets and water taps that constantly leek losing water.
 old lights throughout the establishment, which need replacing regularly and are expensive
to run
 the staff are still using paper-based records
3.2. Provide a brief overview on how the new items or process will benefit the Old Pub.
(Guide: 20+ words)
The new item will benefitted to the company by sustaining the brand image of company in the
market. Along with this, it helps the company to improve the competitive edge and minimize
carbon risk and improve energy efficiency. Further, it increase employee retention and
recruitment that assists to generate better outcomes.
3.3. Research environmentally sustainable products or processes that could be used at
the pub and insert your findings below or print the research and attach it to this
project. (Guide: 4 bullet points)
 LED bulbs
 Bags
 kitchen composter
 Stainless steel water bottle
3.4. Research two (2) environmental legislation relevant to the items and provide a brief
overview on how they relate to the Old Pub’s improvement needs. (Guide: 2 points
1 sentences each)
 Environment Protection an Biodiversity Conservation Act 1999 which help Old Pub to protect
biodiversity and integrates the management of important natural and cultural place. Along
with this, it assists to create legal framework and decision making process that helps to
guide principle of ecologically sustainable development
 Environmental Planning and Assessment Act 1979 which entails about the planning
administration, instrument and building certifications that help to improve the overall
performance.
3.5. Now you must collaborate with your work colleagues (team members) and seek
their feedback and collect suggestions on how the Old Pub could improve
workplace environmental sustainability practices and processes. (Guide: select
most suitable collaboration methods and techniques)
Complete the following points in this activity:
 Choose collaboration method and process and select team members to
collaborate with (e.g. to use email to consult with your team)
 Evaluate and assess items for environmental and WHS risks you consulted
about
 Review if adapting these into the Old’s Pub’s work environment will improve or
hinder environmental suitability and work efficiency. Ensure that you are not
selecting something that will be worse for the environment, staff, customers or
safety.
 Document feedback received which you will use to complete an action plan in
the next activity.
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STUDENT ASSESSMENT
Qualification details: BSB30120 Certificate III in Business
course reference: BC3-20_4.2 Environmental efficiency
Units of competency: BSBSUS211 Participate in sustainable work practices
If you are using emails you must copy and paste emails in the following space.
To All the members of team
CC Manager
BCC
Subject Regarding evaluation of environment an WHS risk
This email is written in order evaluate and assess the items for an environment and
WHS risk that might affect Old Pub. Also, the current practice used by the
company cause harm to the business and that is why, it affect the results in
negative manner. Thus, to reduce the impact of using unsustainable products,
there is a need to introduce products and through the overall action, business
can improve the overall performance. Further, there are different areas that
needs to be evaluated by Old Pub which are :
 reduce water consumption
 reduce electricity
 reduce paper usage in the pub
 increase light in the pub so that lights do not have to be on all the time
 introduce electronic ordering system to increase customer service and
speed up the service process for the staff and customers
 Increase recycling capacity and develop a process to more than glass
bottles from the bar area
Feedback received Through the email it has been identified that all team members are aware
with the selected tool and aim of the company. Some of them wants to add
more features in the business so that effective results can be generated.
That is why, there is a need to involve all the members into a team that
help to determine the actual items that provide positive effect upon the
business.
With the help of feedback collected through the team members, it has been analysed that business
need to add different areas in the business so that effective results can be generated. Along with
this, there is a need to use effective sustainable product so that effective results can be generated.
Template 3: RISK ASSESSMENT MATRIX
A risk assessment matrix is used to assess a change in the organisation and make sure the change
is ok by WHS and environmental sustainability standards. It’s simply to see if it is going to work and
not be worse than the current system. Use the Risk assessment matrix below to analyse the item for
safety and environmental impact (if any). You may choose to use the matrix below or research
another one from the Internet and attach to this activity. When you are completing the
environmental risks, refer to the life-cycle activity to help you identify all relevant risks.
Consequences for Environment
1 = huge negative impact
2 = moderate impact
3 = Minor impact
Likelihood
How likely could this happen again?
A = Could occur in most circumstances
B = Could occur at some time
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STUDENT ASSESSMENT
Qualification details: BSB30120 Certificate III in Business
course reference: BC3-20_4.2 Environmental efficiency
Units of competency: BSBSUS211 Participate in sustainable work practices
4 = No impact C = Could occur, but only rarely
D = May occur, but probably never will
Item or process 1
Calculate the WHS risk:
Consequences
1 2 3 4
Likelihood
A H H H M
B H H M M
C H M M L
D M M L L
Risk Score Enter H, M or L
Calculate the Environmental risk:
Consequences
1 2 3 4
Likelihood
A H H H M
B H H M M
C H M M L
D M M L L
Risk Score Enter H, M or L
Item or process 2
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STUDENT ASSESSMENT
Qualification details: BSB30120 Certificate III in Business
course reference: BC3-20_4.2 Environmental efficiency
Units of competency: BSBSUS211 Participate in sustainable work practices
Calculate the WHS risk:
Consequences
1 2 3 4
Likelihood
A H H H M
B H H M M
C H M M L
D M M L L
Risk Score Enter H, M or L
Calculate the Environmental risk:
Consequences
1 2 3 4
Likelihood
A H H H M
B H H M M
C H M M L
D M M L L
Risk Score Enter H, M or L
Item or process 3
Calculate the WHS risk:
Consequences
1 2 3 4
Likelihood
A H H H M
B H H M M
C H M M L
D M M L L
Risk Score Enter H, M or L
BC3-20_4.2_ BSBSUS211_Assessment Tasks Version 2_28
October2021
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STUDENT ASSESSMENT
Qualification details: BSB30120 Certificate III in Business
course reference: BC3-20_4.2 Environmental efficiency
Units of competency: BSBSUS211 Participate in sustainable work practices
Calculate the Environmental risk:
Consequences
1 2 3 4
Likelihood
A H H H M
B H H M M
C H M M L
D M M L L
Risk Score Enter H, M or L
Template 4: RISK ASSESSMENT RESPONSES
Items assessed ITEM 1 ITEM 2 ITEM 3 or
PROCESS
WHS RISK
 Consequence
 Likelihood
 score
Noisy machinery Electrical risk Infectious disease
ENVIRONMENTAL RISK
 Consequence
 Likelihood
 score
Toxic waste Radiation Air contaminants
3.6. Read the following scenario and complete as indicated.
Scenario 2:
You decided to select one of the items to implement first and plan to develop an action plan for the
implementation and adaptation of the item.
a. Review all feedback and risk assessment information you have collated; and
b. Develop an action plan for the implementation of the new item
c. An action plan must cover timelines, people and processes. (Guide: 80+
words)
Template 5: ACTION PLAN
ACTION PLAN – Implementing Environmentally Sustainability into the Old Pub
Name of the item or process Toxic waste
Why does this item or the process need
changing?
There is a need to change this risk because it create a
negative impact over environment and changing in this
assist to generate a better outcome
Timelines Research timeline, the Risk
and “life cycle” assessment
Purchasing and process Implementation,
monitoring and reviews
3 month Read lable before
purchasing
Daily
WHS RISK assessment and outcome Assist to improve the result and reduce the chances of
BC3-20_4.2_ BSBSUS211_Assessment Tasks Version 2_28
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STUDENT ASSESSMENT
Qualification details: BSB30120 Certificate III in Business
course reference: BC3-20_4.2 Environmental efficiency
Units of competency: BSBSUS211 Participate in sustainable work practices
improving physical hazard among people.
Life-cycle assessment
(ENVIRONMENTAL RISK of the item or
process outcome)
By reducing the chances of toxic waste, company
contribute positively to improve the results and this in
turn reduce the chances of deteriorating the risk.
How will the Item or process be
replaced?
The item can be replaced by minimizing the purchase of
toxic waste.
Costs and fees Minimum $60 to $600
Where can it be purchased and by
whom?
The alternative should be purchased by using effective
products and from the shop where the business offer
product at minimum cost.
Staff training on use of the new item or
process
Monthly training needs to be provided to each employee
that help to improve the results and add new item within
a place.
Who will be responsible for what part of
the implementation
Manager and team members are responsible for the
business new plan implementation that help to solve the
issue and generate effective results.
Other comments There is a need to involve all the employees and
team members that help to generate the better
outcome and create better outcomes as well.
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