Assessment Task 1: Written Questions for BSBSUS401 - Sustainability

This document presents the assessment task 1 for the BSBSUS401 unit, focusing on implementing and monitoring environmentally sustainable work practices. The assessment includes written questions designed to evaluate the student's understanding of sustainability principles and their application in a workplace context. The task requires students to answer these questions correctly, demonstrating their comprehension of key concepts. The assessment is open-book, allowing students to utilize learning materials, and is conducted within a specified time limit. Detailed instructions, assessment criteria, and resubmission opportunities are provided to guide students through the process. The document also includes an assessment cover sheet, a student assessment agreement, and guidelines for naming electronic documents, ensuring a structured and organized approach to the assessment process. The assessment aims to evaluate the student's ability to analyze, describe, and explain various aspects of sustainable work practices.

STUDENT NAME:……
STUDENT ID:
Assessment information
The assessment tasks for BSBSUS401 Implement and monitor environmentally sustainable
work practices are included in this Student Assessment Tasks booklet and outlined in the
assessment plan below.

BSBWRT301 Write simple documents Student Assessment Tasks
● To be assessed as competent for this unit, you must complete all of the assessment tasks
satisfactorily.
Assessment plan
Assessment Task Overview
1. Written questions You must correctly answer all questions.
2. Resource usage identification You are required to review a case study
company’s work practices to determine
whether they comply with their Sustainability
Policy and Procedures. You will then discuss
your report with stakeholders and request input
from other experts.
3. Performance improvement
implementation
You are required to implement two of the
activities on your Sustainability Improvement
Report action plan: an inspection of the work
areas you are responsible for, and an
information session with your work team.
4. Sustainability activities review You are required to report on outcomes of the
implementation of your Sustainability
Improvement Report by analysing data
provided.
Assessment preparation
Please read through this assessment thoroughly before beginning any tasks. Ask your assessor for
clarification if you have any questions.
When you have read and understood this unit’s assessment tasks, print out the Student
Assessment Agreement. Fill it out, sign it and hand it to your assessor, who will countersign it and
keep it on file.
Keep a copy of all of your work, as the work submitted to your assessor will not be returned to you.
Assessment appeals
If you do not agree with an assessment decision, you can make an assessment appeal as per your
RTO’s assessment appeals process.
You have the right to appeal the outcome of assessment decisions if you feel you have been dealt
with unfairly or have other appropriate grounds for an appeal.
Assessment instructions
Each assessment task in this booklet consists of the following:
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Assessment Task Cover Sheet
This must be filled out, signed and submitted with your assessment responses.
If you are submitting hardcopy, the Assessment Task Cover Sheet should be the first page of each
task’s submission.
If you are submitting electronically, print out the Assessment Task Cover Sheet, fill it out, sign it
and then scan and submit the file.
The Assessment Task Cover Sheet will be returned to you with the outcome of the assessment,
which will be satisfactory (S) or unsatisfactory (U). If your work has been assessed as being not
satisfactory, your assessor will include written feedback on the Assessment Task Cover Sheet
giving reasons why. Your assessor will also discuss this verbally with you and provide advice on
reassessment opportunities as per your RTO’s reassessment policy.
Depending on the task, this may include
● resubmitting incorrect answers to questions (such as written questions and case studies)
● resubmitting part or all of a project, depending on how the error impacts on the total outcome
of the task
● redoing a role play after being provided with appropriate feedback about your performance
● being observed a second (or third time) undertaking any tasks/activities that were not
satisfactorily completed the first time, after being provided with appropriate feedback.
Assessment task information
This gives you:
● a summary of the assessment task
● information on the resources to be used
● submission requirements
● resubmission opportunities if required.
Assessment task instructions
This includes questions you will need to answer or tasks that you need to complete.
Your answers must be typed using software as indicated in the assessment task Instructions.
Copy and paste each task’s instructions into a new document and use this as the basis for your
assessment task submission. Include this document’s header and footer.
If you are submitting electronically, give the document a file name that includes the information as
indicated in the section called ‘Naming electronic documents’ (see below).
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Naming electronic documents
It is important that you name the documents that you create for this Assessment Task in a logical
manner.
Each should include:
● Course identification code
● Assessment Task number
● Document title (if appropriate)
● Student name
● Date it was created
For example, BSBSUS401 AT2.1 Sustainability Improvement Report Joan Smith 20/10/20.
Icons
Icons are used in task instructions to indicate three of the common stages within the task.
This icon indicates that you will need to meet with your assessor (and possibly other
students) to complete a meeting or role play.
This icon indicates that you will need to communicate via email or send documents to
via email.
This icon indicates that you will need to submit an item of evidence.
This icon indicates all other stages during the task, which may include research,
developing documents, brainstorming ideas and so on.
Checklist
This will be used by your assessor to mark your assessment. Read through this checklist as part of
your preparation before beginning the assessment task. It will give you a good idea of what your
assessor will be looking for when marking your responses or observing your performance.
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Student assessment agreement
Make sure you read through the assessments in this booklet before you fill out and sign the
agreement below.
If there is anything that you are unsure of, consult your assessor prior to signing this agreement.
Have you read the assessment requirements for this unit? ◻ Yes ◻ No
Do you understand the requirements of the assessments for this unit? ◻ Yes ◻ No
Do you agree to the way in which you are being assessed ◻ Yes ◻ No
Do you have any specific needs that should be considered ◻ No ◻ Yes
If so, explain these in the space below.
Do you understand your rights to reassessment? ◻ Yes ◻ No
Do you understand your right to appeal the decisions made in an
assessment?
◻ Yes ◻ No
Student name
Student ID number
Student signature
Start date
Assessor name
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Assessment Task 1 Cover Sheet
Student declaration
To be filled out and submitted with assessment responses
● I declare that this task is all my own work and I have not cheated or plagiarised the work or
colluded with any other student(s).
● I understand that if I am found to have plagiarised, cheated or colluded, action will be taken
against me according to the process explained to me.
● I have correctly referenced all resources and reference texts throughout these assessment
tasks.
Student name
Student ID number
Student signature
Assessor declaration
● I hereby certify that this student has been assessed by me and that the assessment has been
carried out according to the required assessment procedures.
Assessor name
Assessor signature
Assessment outcome S NS DNS Resubmission Y N
Feedback (If required)
A copy of this page must be supplied to the office and kept in the student’s file with the evidence.
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Assessment Task 1: Written questions
Task summary
This is an open-book test, to be completed in the classroom.
A time limit of 1 hour to answer the questions is provided.
You need to answer all of the written questions correctly.
Your answers must be word processed and sent to the assessor as an email attachment.
Alternatively, populate the space below in blue or black pen.
Required
● Access to textbooks and other learning materials.
● Computer with Microsoft Office and internet access.
Timing
Your assessor will advise you of the due date of this assessment.
Submit
● Answers to all questions.
Assessment criteria
All questions must be answered correctly in order for you to be assessed as having completed the
task satisfactorily.
Resubmission opportunities
You will be provided feedback on your performance by the assessor. The feedback will indicate if
you have satisfactorily addressed the requirements of each part of this task.
If any parts of the task are not satisfactorily completed, the assessor will explain why, and provide
you with written feedback along with guidance on what you must undertake to demonstrate
satisfactory performance. Reassessment attempt(s) will be arranged at a later time and date.
You have the right to appeal the outcome of assessment decisions if you feel you have been dealt
with unfairly or have other appropriate grounds for an appeal.
You are encouraged to consult with the assessor prior to attempting this task if you do not
understand any part of this task or if you have any learning issues or needs that may hinder you
when attempting any part of the assessment.
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Written answer question guidance
The following written questions use a range of “instructional words” such as “identify” or “explain”,
which tell you how you should answer the question. Use the definitions below to assist you to
provide the type of response expected.
Note that the following guidance is the minimum level of response required.
Analyse: when a question asks you to analyse something, you should do so in detail, and
identify important points and key features. Generally, you are expected to write a response one
or two paragraphs long.
Compare: when a question asks you to compare something, you will need to show how two or
more things are similar, ensuring that you also indicate the relevance of the consequences.
Generally, you are expected to write a response one or two paragraphs long.
Contrast: when a question asks you to contrast something, you will need to show how two or
more things are different, ensuring you indicate the relevance or the consequences. Generally,
you are expected to write a response one or two paragraphs long.
Describe: when a question asks you to describe something, you should state the most
noticeable qualities or features. Generally, you are expected to write a response two or three
sentences long.
Discuss: when a question asks you to discuss something, you are required to point out
important issues or features and express some form of critical judgement. Generally, you are
expected to write a response one or two paragraphs long.
Evaluate: when a question asks you to evaluate something, you should put forward arguments
for and against something. Generally, you are expected to write a response one or two
paragraphs long.
Examine: when a question asks you to examine something, this is similar to “analyse”, where
you should provide a detailed response with key points and features and provide critical analysis.
Generally, you are expected to write a response one or two paragraphs long.
Explain: when a question asks you to explain something, you should make clear how or why
something happened or the way it is. Generally, you are expected to write a response two or
three sentences long.
Identify: when a question asks you to identify something, this means that you are asked to
briefly describe the required information. Generally, you are expected to write a response two or
three sentences long.
List: when a question asks you to list something, this means that you are asked to briefly state
information in a list format.
Outline: when a question asks you to outline something, this means giving only the main points,
Generally, you are expected to write a response a few sentences long.
Summarise: when a question asks you to summarise something, this means (like “outline”) only
giving the main points. Generally, you are expected to write a response a few sentences long.
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Assessment Task 1.
Provide answers to all of the questions below:
1. Identify one internal information source and one external information source that can be used
to identify sustainability improvements that a company could make. For each source, explain
how this source can be used to develop the sustainability policy.
= The following internal sources can be utilised to discover relevant concerns for this policy:
Internal compliance review of current procedures and systems: the review will assist the
organisation in identifying areas that require improvement. The evaluation will also help set a
baseline for the new policies and assist management in deciding which way to take the policy.
Obtaining information from employees such as operators: This data will assist the organisation in
analysing the efficacy of present policies and how they might be improved. Employees will be
polled for information.
Human resources and training policies: The organization's human resources will give the finest
policy review.
External sources of information that can be utilised are as follows:
National, state, or local regulators: The regulators will assist management in determining if policies
are in accordance with national, state, and local rules. If the policies are deficient,
modifications must be made to bring them in line with the rules.
Industry associations: Industry associations may assist organisations in learning about industry
standard standards and making modifications to such policies as needed.
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Environmental/sustainability websites: These websites are also a valuable source of knowledge for
comprehending the issues in current policies concerning environmental concerns and
sustainability. These websites are constantly updated with new information that might benefit
the organisation.
2. Outline the purpose and scope of the Environment Protection and Biodiversity Conservation
Act 1999 (EPBC Act). Give an example of how a business would have to modify its business
practices to conform to this legislation.
= The EPBC statutes are essentially the environmental legislation of each Australian state. It
includes environmental assessments and permits, as well as the preservation of significant
biodiversity and the upkeep of vital environmental and historical assets. The EPBC Law
enables Australia to work with provinces and territories to develop a genuinely national
environmental and historical protection framework. The EPBC Law established a legislative
framework for the conservation and management of nationally and globally significant animals,
flora, and species, as well as heritage fields, which are classified by the EPBC legislation as
issues of public environmental interest. The main purpose of the EPA is to repair, conserve,
and promote public wellbeing of NSW's air while simultaneously guaranteeing ecologically
sustainable growth.
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3. Outline the purpose and scope of the National Greenhouse and Energy Reporting Scheme.
Give an example of how a business would have to modify its business practices to conform to
these regulations.
= The Environment Protection and Biodiversity Conservation Act 1999 (EPBC Act) is
an important piece of environmental law enacted by the Australian Government
on July 16, 2000. The EPBC Act allows the Australian Government to collaborate
with the states and territories to provide a genuinely national plan of
environmental and historic preservation, as well as biodiversity conservation. The
EPBC Act concentrates the interests of the Australian Government on concerns of
national environmental significance, with the states and territories responsible for
topics of state and local relevance.
4. Describe how complying with the Australian Packaging Covenant voluntary code of practice
could affect the way a company does business.
= The Australian Packaging Covenant ('Covenant') is an agreement among supply chain firms and
all levels of government to eliminate the environmental implications of consumer packaging.
This will be accomplished by:
designing more resource-efficient and recyclable packaging increasing the recovery and recycling
of used packaging from households and away from home sources taking steps to reduce the
prevalence and impact of litter
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5. Describe how complying with the Australian Ecolabel Program voluntary code of practice
could affect the way a company does business.
= Supply-chain partners are an essential external source since they collaborate with a
company for mutual gain and to build a stronger commercial connection. Internal business
meetings with management or supervisors can be a valuable source of internal information for
a company. A company's management and organisational structure are internal information
sources that contribute in the creation of its sustainability plan. Maintaining strong
relationships with supply chain partners allows value-added services to achieve consistency in
company performance, service quality, and overall favourable brand reputation (Jeong, 2015).
6. List at least four environmental and resource sustainability measurements that a company
could use to establish sustainability benchmarks.
= The Clean Air Act of the Environmental Protection Agency controls air pollution from both fixed
and mobile sources. This statute, among other things, empowers the EPA to set National
Ambient Air Quality Standards (NAAQS) to safeguard public health and welfare and to control
hazardous air pollutant emissions.
Goals:
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The goal is to reduce carbon emissions from the electricity industry by 30% from 2005 levels.
The idea would also reduce pollution that causes soot and smog by more than 25% by 2030.
By 2030, the Clean Power Plan will result in climate and health benefits totalling $55 billion to $93
billion.
7. Describe three purchasing approaches that can contribute to sustainable work practices.
= 1. Make Sustainability a Priority
Sustainability must be included into company plans and reflected in business objectives. This
entails making it a top priority in all aspects of organisational operations.
As with any other company endeavour, you must develop a strategy and assign responsibilities.
Hold people responsible and track their progress.
After that, repeat the process. This will give your sustainability efforts a boost.
2. Collaborate with Employees
Invest time in educating staff about the importance of environmental sustainability and sharing what
the firm is doing to preserve resources.
Solicit further suggestions for resource conservation from staff.
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You may be shocked by what your colleagues are going through and can make suggestions to
decrease waste and enhance their working conditions.
Consumers prefer collaborating with environmentally responsible, sustainable enterprises,
according to supply chain statistics.
Maintain a list of environmentally friendly vendors and make it a goal to exclusively work with
businesses who adopt environmentally friendly business practises. Contracts should be negotiated
with this assumption in mind.
8. Give an example of a supply chain consideration that can contribute to sustainable work
practices.
Answer=
There are number of supply chain considerations but the one which seems to be highly inclined to
contribute in sustainable work practise is as-
For example- Determination of desired levels of inventory. For an organisation it is quite essential
to have proper row material so without being interrupted they may fulfil the demand of
customers. The sustainability of an organisation hugely depends on their stock management.
It is inseparable part of supply chain management.
Sustainable work practise can be twigged as a notion where it is believed that an organisation
would perform its operations without being stopped even for a while. It is only possible if they
have good stock management. This aim can be grabbed if there is good supply chain
management.
9. Describe how a business can use sustainability indicators to measure quality assurance.
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Answer= There are range of such indicators which can be instilled by an organisation in order to
bring better management and assurance in term of quality assurance. These sustainability
indicators are as-
 Rate of carbon emission by the organisation.
 Compliance with health standards.
 Measurement of waste management.
 Average water waste reduction rate.
These are some of the most prominent standards or indicators which can be imparted by an entity
in attempt to bring more striking practise at organisation.
The performance at different stages can be measured or compared with these standards it would
not only reduce any jeopardy but would help in installation of fair business practices.
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Assessment Task 1 Checklist
Student’s name:
Did the student provide a
sufficient and clear answer
that addresses the
suggested answer for the
following?
Completed
successfully?
Comments (If
resubmission
required)
Yes No
Question 1
Question 2
Question 3
Question 4
Question 5
Question 6
Question 7
Question 8
Question 9
Task outcome: ● Satisfactory ● N
ot
s
at
is
fa
ct
o
ry
Assessor signature:
Assessor name:
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Assessment Task 2. Resource usage identification
Task summary
You are required to review a case study company’s work practices to determine whether they
comply with their Sustainability Policy and Procedures. You will then discuss your report with
stakeholders and request input from other experts.
This assessment is to be completed in the simulated work environment in the RTO.
Required
● Access to textbooks and other learning materials
● Computer with Microsoft Office and internet access
● Sustainability Policy and Procedures
● Sustainability Improvement Report Template
Timing
Your assessor will advise you of the due date of these submissions.
Submit
● Email with the following attached:
o Revised Sustainability Improvement Report
o Revised Sustainability Policy and Procedures
● Email to sustainability experts
Assessment criteria
For your performance to be deemed satisfactory in this assessment task, you must satisfactorily
address all of the assessment criteria. If part of this task is not satisfactorily completed, you will be
asked to complete further assessment to demonstrate competence.
Resubmission opportunities
You will be provided feedback on your performance by the assessor. The feedback will indicate if
you have satisfactorily addressed the requirements of each part of this task.
If any parts of the task are not satisfactorily completed, the assessor will explain why, and provide
you with written feedback along with guidance on what you must undertake to demonstrate
satisfactory performance. Reassessment attempt(s) will be arranged at a later time and date.
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You have the right to appeal the outcome of assessment decisions if you feel that you have been
dealt with unfairly or have other appropriate grounds for an appeal.
You are encouraged to consult with the assessor prior to attempting this task if you do not
understand any part of this task or if you have any learning issues or needs that may hinder you
when attempting any part of the assessment.
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Assessment Task 2.
Complete the following activities:
Carefully read the following scenario.
You are the Administration Manager of a health resort and convention centre in the Blue
Mountains, near Sydney. The resort, Blue Healer, is made up of five areas: catering, spa,
meeting rooms accommodation, and administration. Each area has its own full-time
manager.
The kitchen is large enough to feed over 100 people three meals each day. There are two
full-time kitchen staff, and the rest of the staff are hired on a casual basis to cater for
functions and retreats.
There is accommodation for 80 people in twin and double rooms. Surrounding hotels
provide further accommodation when needed.
The spa has two saunas, a steam room, three warm water spas, four massage rooms and
two consultation rooms where naturopathic consultations and facial treatments are
performed. The spa runs continuously, mostly due to locals visiting, whether a course is
running or not.
There is also an office where the accounts are done, and records kept. It is an open plan
office with 5 staff workstations. Most staff prefer to work with their own laptops, connected
to the larger computer screens.
Much of Blue Healer’s administrative work is carried out in the office, but several staff work
from home several days each week.
There are four meeting rooms of various sizes, and these can be opened up to make one
large room for functions such as weddings and courses. There is also a reception and
administration area where computers and printers can be accessed.
As Administration Manager, you are responsible for the office area as well as the meeting
rooms.
Blue Healer has recently adopted a Sustainability Policy and Procedures and each area
manager has been requested to determine how these will impact their work team’s
activities.
The CEO has indicated that Blue Healer does not want to incur any additional costs in
implementing the Sustainability Policy and Procedures. If any additional resources are
necessary, management expects that an itemised budget will be submitted to them before
resources are approved and allocated.
Currently the organisation has the following issues and practices:
● There is older style florescent lighting throughout the building. These lights are often
left on after the workday has finished, and the cleaners turn them off when they have
finished with their work.
● There are no formal energy usage procedures for staff or signage to remind staff about
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these.
● The company does not have a policy for purchasing equipment and buys equipment
when required; often purchasing whatever is on special at the time.
● There are two company vehicles. Both vehicles are now five years old and need to be
upgraded.
● Staff buy stationary requirements on an ad hoc basis, often resulting in large stocks of
items such as notepads and A grade printer paper.
● Kitchen waste is often thrown in the general refuse bin
● There is a waste bin and recycling bins, which are often used incorrectly.
● The office is cleaned once a week by contract cleaners who use regular cleaning
products.
Question.1. Develop a Sustainability Improvement Report.
Review the following websites and take notes on sustainability targets that would be
appropriate for the case study organisation.
https://www.business.gov.au/risk-management/environmental-impact/environmental-
management/environmental-legislation-licences-and-permits
http://www.sustainability.vic.gov.au/services-and-advice/business/energy-and-materials-
efficiency-for-business/resources-and-tools/life-cycle-management
Conduct further research using the Internet or any other source of information to identify the
company’s sustainability obligations and how these can be met.
Using your research and analysis, develop a report on your area of Blue Healer to
present at a senior management meeting. Your report should include the following:
● An introduction: state the purpose of the report and summarise the current
organisational sustainability practices.
● Identify the environmental regulations that apply to the organisation
● Describe, and analyse, procedures that would assess Blue Healer’s compliance
with the environmental/ sustainability regulations
● Explain at least five environmental and resource efficiency systems and
procedures that could be relevant for the Blue Healer.
● Describe at least three benchmarks for environmental and resource sustainability
that could be relevant to the organisation
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● Outline at least three common environmental and energy efficiency issues within
the industry in which Blue Healer operates
● Review the case study information and document the current resource usage of
your team members.
● Document your team’s work processes as set out in the case study information and
identify at least three ways of reducing their environmental impact.
● Document the company’s current purchasing strategies as set out in the case study
information. Analyse these and determine at least one way that each could be
improved.
● Evaluate the company’s costing strategies and determine whether these can be
changed to ensure that the company take sustainability into consideration.
● Discuss possible strategies for ensuring that resource efficiency continues to
occur.
● Set efficiency targets for your team
While conducting the research, be mindful that many organisations require external
assistance in determining the best ways to improve their sustainability. Find, and document,
at least two environmental specialists that could perform this task for Blue Healer. They
should operate in the same state or territory as your RTO. Include their name, website
address and a summary of the services they offer.
Develop an action plan to show at least six actions that will be completed by your team
over the upcoming 12 months.
The action plan should show the priorities of actions as well as timelines and
responsibilities.
Use the following Sustainability Improvement Report Template to guide your work.
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Blue Healer: Sustainability improvement report
Introduction
Blue HealerReport on Sustainability ImprovementIntroduction The study's purpose is to draw
managerial attention to the importance of establishing sustainability policies and procedures in
order to close the gap generated by these conditions, which can help administration in the future
while also protecting and maintaining the environment for future generations. Older fluorescent
illumination is used throughout the power, and lights are usually left open after the workday is
ended, and cleaners shut them off after they're through with their duties, in accordance with
modern organisational sustainability rules. There are no specific energy usage guidelines for
workers, nor are there any reminder signs. There is no established system for procuring
equipment, and it is typically acquired as needed. A five-year-old vehicle is being used, resulting in
high fuel consumption and pollution.
Environmental regulations
Energy assessments for commercial buildings Provides energy auditor criteria as well as advice on
the client's engagement in the energy audit process. It will even serve as a reference guide for
commercial building energy management.
2. 3598.2 Energy audits for industrial and related operations This Standard will assist organisations
in selecting the appropriate type of audit for their industrial operations, serve as a reference for
commissioning energy audits, and provide a consistent framework for developing and comparing
energy audit proposals for industrial and related activities.
3. 3598.3 Energy audits for transportation This Standard will assist businesses in selecting the
appropriate type of audit for their fleets, serve as a reference for commissioning energy audits, and
provide a consistent framework for drafting and comparing fleet energy audits.
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Regulation compliance
Examining laws, conventions, and regulations • Conducting a workplace environmental audit to
identify ecologically sustainable work practises
• Recognizing any breaches or gaps in compliance;
• Recognizing any breaches or gaps in compliance;
• establishing standards; establishing workplace regulations; and
• Evaluating the adoption of environmentally beneficial practises
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Efficiency systems and procedures
• At the end of the day, switch off all lights. • Whenever possible, rather than keeping equipment on
standby, turn it off altogether.
• Place old paper, cardboard, aluminium cans, and plastic in recycling containers.
• Reduce water use by turning off the faucet after each usage.
• Only print papers that must be read or utilised as a tangible copy.
Benchmarks
Purchasing equipment with at least a 3.5 star energy rating.
• To save printing paper, utilise double-sided sheets whenever practical.
• Materials that may be recycled should be deposited in the proper bins.
Energy efficiency issues
There is outdated fluorescent lighting throughout the workplace. • Older automobiles are used,
which are inefficient in terms of fuel and energy. • Kitchen waste is usually thrown in shared
garbage. Improper use of waste bins. There is issue pertaining to company vehicle. Peril pertaining
to stationary requirements.
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Current usage
Obtaining invoices for services such as water, gas, electricity, and garbage collection from the
buying department.
• The quantity of paper purchased and consumed.
• Count the number of PCs that have energy-saving features activated.
Areas for improvement
luorescent lighting is being phased out in favour of LED lighting.
• It is vital to have particular energy consumption limits in place for staff. • It is also critical to have a
buying policy.
• Recycling recyclable materials • Using ecologically friendly cleaning products
Purchasing strategies
The company does not have an equipment acquisition procedure and instead buys it as needed,
typically buying whatever is on offer at the time.
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Continuous improvement • Creating signage for use in the workplace. • Hold a brief meeting once a
week to determine what needs to be improved. • •Employees should be provided with appropriate
sustainability training or practices. • Positive criticism and staff oversight Targets • Buying non-
renewable in lower amounts. • Purchasing used or recycled items. • Purchasing in bulk and locally.
• Implementing a "reduce, reuse, and recycle" philosophy. • Consumer purchasing patterns are
changing
Expert assistance
Perth-based Greencap Safety & Risk Management https://www.greencap.com.au/environmental-
management
Greencap's in-house team of scientists, hydrogeologists, legal experts, and project managers have
completed the following tasks:
shown technical expertise in ecological management solutions and collaboration with clients to
educate
Environmental risk choices Greencap's knowledge spans the whole spectrum of environmental
management, from
permits through construction projects and operations, and covers a wide range of sectors, including
Government, building, commodities, and infrastructures are all examples of industries.
Environmental Services at MCC
https://www.mccenvironmental.com.au/sustainability
MCC is a non-profit organisation committed to environmental sustainability that provides a
complete range of services.
GRI standard sustainable development disclosure package that includes materiality assessments
and skill assessments
training, and the implementation of activities to accomplish socioeconomic, environmental, and
other goals
Corporate leadership sectors, with a growing emphasis on sustainability across all industries
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Action Plan
Show at least six actions that will be completed by your work group over the upcoming 12 months.
Activity Priority Responsible Timeline
There is issue pertaining to
lighting in building so the
organisation is needed to
have better plan pertaining to
the problem. With this
respect, there is need to
install a better lighting plan
so can eradicate the issue.
It is needed to
be given higher
priorities since
the lighting is
directly related
to the
operational
efficiency.
For this
action the
operational
manageme
nt would be
responsible.
It would
be for 12
months.
The organisation is
supposed to make entry in a
formal energy usage
procedures so can eradicate
the prevailing problem.
It would be
given medium
level priorities.
The last
layer of
manageme
nt would be
responsible.
The plan
is
supposed
to be
implement
ed firstly
for a year.
A plan is to be fabricated
with regard to equipment
purchasing plan. It would
pave the way forward to
bring a scheduled manner to
buy new equipment's or
machinery.
It would be
given medium
level priorities
due to its
average impact
on overall
performance.
The upper
manageme
nt is to be
responsible
since there
is need to
impart
better tools
12
months.
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and
techniques
such as
capital
budgeting.
There is need to have a
proper mitigation or
controlling mechanism when
it comes to deal with kitchen
waste so the improper
practise can be deteriorated.
There is need
to give it higher
priorities since
the waste
management is
an essential
part.
The
operational
manageme
nt would be
responsible
for this
course of
action.
12
months.
Waste bin is not being used
properly so there will be strict
guidelines for all the
participants so can wipe out
any misapplication and can
drive them to have better
practise in term of using
such waste bin.
This action is to
be given higher
priorities since
there is
improper
practise in term
of waste bin
use.
The last line
manageme
nt would be
ensuring the
course of
action.
12
months.
The office would be cleaned
on regular basis so can keep
it hygienic and can also deal
with all the potential trouble
makers.
This would be
given medium
level priorities.
The top
manageme
nt would be
making
such
relevant
rules and by
imparting
audit would
check out
12
months.
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progress.
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Question.2. Send an email to the CEO (your assessor).
The text of the email should be in grammatically correct English, written in an
appropriate (polite, business-like) style.
It should introduce and summarise the contents of the attachment and ask for the
place, time and date of the meeting with key personnel and other stakeholders
(your assessor and at least two other students).
Your assessor will advise you of the date and time of the meeting.
Attach your Sustainability Improvement Report to the email.
From:
To: Mr. abc, CEO
CC:
Subject: With respect to bring the contents of the attachment into focus
and asking about data, time for meeting.
Attachments:
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Respected sir,
It has been an incredible event to work on the perilous aspects of our performance. There were some
areas figured out and a proper strategy or action plan was fabricated in order to deal with them. A few
operational and non-operational issues such as poor lighting, waste management etc. were discussed
and a fully-fledged plan was made.
It is also necessary to bring these things into your focus to the fullest length so can make it applied.
Please schedule our meeting with all key stakeholders so can make it more fostering.
Thank you
Question.3. Participate in a meeting with key personnel and other stakeholders.
Discuss your Sustainability Improvement Report with the meeting attendees, clearly
explaining the information and your ideas.
At the meeting, encourage the stakeholders to provide input into the strategies to
improve the company’s sustainability and how to implement these.
During the meeting, demonstrate effective communication skills including:
● Speaking clearly and concisely
● Using non-verbal communication to assist with understanding
● Asking questions to identify required information
● Responding to questions as required
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● Using active listening techniques to confirm understanding
Before concluding the meeting, ask for the participants’ approval of your report and
its action plan.
Use the following space to capture your notes for this meeting:
It is quite wonderful for us to discus the sustainability plan of our organization. Over the time, it is
seen that there were some issues pertaining to sustainability. With this regard, a well-structured
plan is made so can bring better practises to the organization.
As the made plan was approved by the participants so it is fair enough citing that now we are in
position to put our side forward and imparting the fabricated plans.
The strategy of building a good operational culture some strategies were made such as an
appropriate method of managing waste. Using beans in absolute manner, imparting strategy for
plan purchase etc.
these strategies would be helpful for the entity in making itself stronger in term of sustainability.
If your have any questions then may ask-
Q1 What would be cost of doing it all and how it would be recovered?
Responding- It is a fair questions but the plan is made for just 12 months and it would be based on
cost benefit model so before implementation both cost and benefit factors are to be taken into
consideration. If the cost is recoverable then only the plans are to be operationalized.
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Question.4. Revise your Sustainability Improvement Report.
Following the meeting, revise your briefing report to reflect the feedback you
received during the meeting.
Save this version of the document as Revised Sustainability Improvement Report.
Note any changes to be made to the report in the following space:
These are some changes which were proposed and are to be made part of report-
1. Rather than making plan there should be a monolithic policy for waste management. The
standards made by state should be followed.
2. For kitchen waste bin there should be an easy practise so can manage the waste. The 3Rs
rules can also be applied in order to make it more fostering.
3. Capital budgeting should not be the sole method there must be some other methods too so
can ensure higher performance and returns generated by equipment.
4. Office cleaning should be responsibility of all the associated personnel.
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Question.5. Revise the Sustainability Policy and Procedures.
Implement the changes to the company’s costing strategies by reviewing the
Sustainability Policy and Procedures to reflect the feedback you received during the
meeting.
Save this version of the document as Revised Sustainability Policy and Procedures.
Blue Healer: Sustainability Policy and Procedures
Purpose
● To provide staff, customers and suppliers with inspiration and guidelines on sustainable
practices to be conducted within the company.
● To ensure staff, customers and suppliers engage in environmentally friendly practices
wherever possible.
● To promote our company as a leader in environmental sustainability.
Scope
This policy has been developed for all staff of the Blue Healer.
Policy
We will strive to minimise its environmental impact and carbon footprint, providing leadership in
environmental management by ensuring environmental sustainability is integral to all of its activities
as outlined below.
Demonstrating best practice: we will integrate sustainability into all its aspects and functions. It will
be embedded into all operational policies and procedures; considered in all strategic and
operational planning; and enabled through sustainable practices.
Shared responsibility: All members of our staff are responsible for our sustainability performance
and as such will be made aware of their role through induction, professional development,
the provision of necessary information and educational resources, as well as ongoing
training and awareness. Sustainability will form an important part of key performance
indicators as a matter of process over time.
Participation: Staff participation in decision-making about activities is valued and will be sought
whenever possible in the development and implementation of our sustainability agenda.
Openness and transparency: Actions and processes will be transparent, and progress against
identified indicators and targets will be discussed with staff on a regular basis. These
reports will be made publicly available.
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Innovation and creativity: Creative and innovative approaches will be employed to find solutions to
and eliminate unsustainable practices.
Self-sufficiency: Where possible, we will use resources generated on the premises, with residual
needs met using a sustainable procurement policy.
Whole systems approach: A whole-systems approach will be implemented to create successful
change towards sustainability.
Procedures Purchasing
Procedures
Water
Save water by switching the tap off properly after use.
Save water by watering the office plants with water that is still in the kettle at the end of the day.
Electricity
Turn off all lights at the end of the day.
Wherever practical, equipment should be turned off completely at the end of the day rather than
leaving it on standby.
Waste
All used paper, cardboard, aluminium and hard plastic is to be placed in the recycling bins.
The contents will be collected regularly by our Sustainable Salon waste contractors
Printing
Documents should only be printed when they need to be proof read or used as hard copy.
Where possible, non-final draft documents that need to be printed should be printed on the back of
old documents.
Double-sided documents should be used wherever possible.
Recommendations for more sustainability procedures should be given to the Operations Manager
for consideration. All suggestions that require additional funding are to be approved by senior
management before being undertaken.
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Question.6. Send an email to all meeting attendees (your assessor).
The text of the email should be in grammatically correct English, written in an
appropriate (polite, business-like) style.
It should outline the feedback provided at the meeting and how that has been
integrated into the Sustainability Improvement Report.
Attach the following to the email:
● Revised Sustainability Improvement Report
● Revised Sustainability Policy and Procedures
From:
To: Mr. ABC, CEO
CC: All participants.
Subject: About the implementation of feedback with respect to
sustainability improvement report.
Attachments:
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Dear attendees,
It has been quite productive for the organization holding a meeting and making plan for sustainability.
About the plan or undertaken action plan the feedback were asked and it has been a great notion that
our attendees extended their precious views.
The views were reviewed and some betterment changes were imparted. It is also assured that these
changes would be implemented in a new strategy.
A few changes pertaining to method of buying equipment, and waste management were
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Question.7. Seek input from specialists (your assessor).
You are required to seek input from at least two sustainability experts.
You will do this by writing an email to the specialists you documented in your
Sustainability Improvement Report.
Give an overview of the organisation and the sustainability improvements that have
to be made.
Ask them for their feedback about what?
From:
To: Mr. XYZ, Mr. IJK
CC: Mr. ABC, CEO
Subject: About seeking inputs from sustainability experts.
Attachments:
Dear sirs,
It is a great pleasure to bring this idea into your focus that the organization is striving to make a strong
plan to bring higher command on its sustainability. With this respect in our report we have accentuated
on our waste management and some other key issues. The organization is operating its business on wide
scale. So as the shared report you are required to share your views on our sustainability plan in order to
make it.
Thank you.
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Assessment Task 2 Checklist
Student’s name:
Did the student:
Completed
successfully?
Comme
nts
Yes No
Identify the environmental regulations
that apply to the Blue Healer Resort?
Document, and evaluate, procedures
that could be used to assess Blue
Healer environmental/sustainability
regulations compliance?
Research and document resource
efficiency systems, procedures, tools
and information that could improve the
company’s environmental sustainability?
Research and evaluate information from
a range of sources to develop
opportunities for sustainability
improvement for the Blue Healer
Resort?
Document their team’s current resource
usage as set out in the case study
information?
Analyse the company’s current
purchasing strategies in terms of
sustainability?
Analyse the company’s current work
processes as set out in the case study
information and examples found through
research to identify areas where the
company could improve its
environmental sustainability?
Ask key personal and other stakeholders
for their input?
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Ask environmental specialists for their
input?
Use the internet to help them determine
what sustainability improvements could
be made to their work area?
Suggest and evaluate possible solutions
to the workplace environmental issues
they have included in their report?
As part of their report, set efficiency
targets for their team?
Task outcome: ◻ Satisfactory ◻ Not
sati
sfac
tory
Assessor signature:
Assessor name:
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Assessment Task 3: Performance improvement
implementation
Task summary
You are required to implement two of the activities on your Sustainability Improvement Report
action plan: an inspection of the work areas you are responsible for, and an information session
with your work team.
This assessment is to be completed in the simulated work environment in the RTO.
Required
● Access to textbooks and other learning materials
● Computer with Microsoft Office and internet access
● Usage Record Template
● Work area for inspection
● Energy use measurement device
● Room with projector
● Roleplay participants
Timing
Your assessor will advise you of the due date of these submissions.
Submit
● Email with sustainability presentation attached
● Updated Sustainability Improvement Report
Assessment criteria
For your performance to be deemed satisfactory in this assessment task, you must satisfactorily
address all of the assessment criteria. If part of this task is not satisfactorily completed, you will be
asked to complete further assessment to demonstrate competence.
Resubmission opportunities
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You will be provided feedback on your performance by the assessor. The feedback will indicate if
you have satisfactorily addressed the requirements of each part of this task.
If any parts of the task are not satisfactorily completed, the assessor will explain why, and provide
you written feedback along with guidance on what you must undertake to demonstrate satisfactory
performance. Reassessment attempt(s) will be arranged at a later time and date.
You have the right to appeal the outcome of assessment decisions if you feel that you have been
dealt with unfairly or have other appropriate grounds for an appeal.
You are encouraged to consult with the assessor prior to attempting this task if you do not
understand any part of this task or if you have any learning issues or needs that may hinder you
when attempting any part of the assessment.
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Assessment Task 3.
Complete the following activities:
Question.1. Undertake an inspection of the work area (your RTO facility).
Your Sustainability Improvement Report has been approved and you are now required to
implement strategies identified in your action plan. This includes an inspection of the workplace
to identify environmental sustainability and resource usage issues and to identify and report on
possible solutions.
You are required to undertake an inspection of the areas of the Blue Healer resort that are your
responsibility. For the purposes of this assessment, this will mean you carrying out an
inspection of the RTO facility where you are being assessed.
Prior to undertaking the inspection, use the internet to determine which tools and techniques will
help you to determine whether improvements can be made to current practices. Note that any
improvements should relate to the efficiency targets you documented in your Sustainability
Improvement Report.
Record at least 3 actual or potential environmental sustainability and resource usage
issues that you found during activity one.
Use the environmental sustainability and resource Usage Record Template to record your
findings.
One of the tools you will use is an electricity consumption measurement device that will be
provided by the RTO. Use the instructions provided and/or the internet to determine how to use
the device provided. Then measure the energy consumption of at least three of the RTO’s
workstations; energy consumption.
Note that you are not required to undertake an extensive audit of the RTO’s workstations’
energy consumption. You are required to demonstrate your ability to measure team members’
energy usage. Use the device provided by the RTO and the Current energy usage table in the
Usage Record Template to demonstrate how to do this.
Your assessor will advise you of the date and time of the inspection and will observe you
conducting the inspection.
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Environmental Sustainability and Resource Usage Record
Areas of RTO & practices reviewed Provide a brief description of the issue in this section.
Use of consumables/ materials/
technology/ equipment
● Identify equipment that use energy
and determine which equipment uses the
most/least energy?
● Are switches left on
overnight/weekend?
● Do staff use the sleep mode/screen
saver?
● What practices are currently in place
to help minimise energy wastage?
 In spa there are some gym machines are being
used. Gym machineries use most energy and some
other machinery such as Coffee machines use least
energy.
 Yes.
 Yes, majority of the staff uses it.
 There is mechanism to get the switches off when
nobody is on action.
Energy usage e.g. water, electricity gas
● How is energy used on a daily
basis?
● What things/tasks use up the most
energy?
● Are switches left on
overnight/weekend?
● Are staff using energy sensibly?
● What practices are in place to
support effective energy use?
● There are number of equipment’s are being used
which are absorbing energy.
● The gym equipment is using most energy which is
electricity gas.
● Yes.
● Yes.
● There is a mechanism to get the energy usage
reduced.
Waste
● Describe workplace waste.
● How is it disposed of?
● Are staff conscious of waste
management practices e.g. recycling,
reuse, disposal?
● There are some wastes such as food items, or
kitchen waste.
● It is disposed using normal disposal methods.
● Yes, they are abiding with recycling method.
Current energy usage
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Device used for measurements:
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Equipment being
measured
Team member Measuremen
t
Hours per
month
Energy
usage per
month
Cooking tools and
appliances.
The cooking
staff.
On per hour
basis.
50 $500
Gym machines or
equipment.
Gym trainers and
people engaged
in maintenance.
On per gym
session
basis.
30 $300
Air Conditioners. Hotel Staff. On day
basis.
200 $2000
Fridge and TV. Hotel staff. On day
basis.
250 $2500
Computers. The
administrative
staff.
On day
basis.
300 $3000
Date of inspection or review:
Completed by:
Question.2. Develop a sustainability presentation.
In order to present the company’s new Sustainability Policy and Procedures and your
Sustainability Improvement Report to your team, you are required to develop a PowerPoint (or
another presentation program) presentation.
Your presentation should include the following:
● A summary of the company’s Sustainability Policy and Procedures. This will include a
description of how sustainability recommendations are to be made and how approvals for
changes should be sought.
● The changes you made to the Sustainability Policy and Procedures. Informing your team that
the company’s costing strategies now include sustainability as a primary consideration, you
are implementing these changes within your team and the company, so make sure they
understand what it means for them.
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● A summary of your Sustainability Improvement Report, including the action plan
● A summary of the inspection you performed in the previous activity, including the team’s
current energy usage you measured.
As the team’s manager, you will be expected to integrate environmental and resource efficiencies
into the other tasks that they carry out. Consider how this can be done and include a slide that
explains your suggestions.
You are also required to discuss ongoing monitoring and improvement activities that the team will
be undertaking in the future. Include at least one slide on each of the following:
● Team activities to measure current resource usage
● Continuous improvement strategies to improve the team’s sustainability performance. You
should point out that the training session itself is part of a continuous improvement strategy
that will ensure that all members of the team understand how they can improve their
sustainability performance.
● Change management techniques that will support the team’s sustainability performance. You
should point out that the training session itself is a change management strategy that will
help improve the team’s sustainability performance.
Use the notes section of the presentation program to help you remember content when you are
presenting.
Save this file as Sustainability Presentation.
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Question.3. Send an email to your assessor.
The text of the email should be in grammatically correct English, written in an
appropriate (polite, business-like) style.
It should introduce and summarise the contents of the attachment and ask for the
place, date and time of your presentation.
Attach your Sustainability Presentation to the email.
From:
To: Mr. ABC, CEO
CC:
Subject: For asking about presentation and making the plan scheduled.
Attachments:
Dear sir,
The presentation has been prepared pertaining to sustainability and all the salient dimensions are
covered. There is need to schedule place, data and timing so can extend it to you and all other key
stakeholders.
It is quite essential since the presentation would bring all key notions to you and we would be able to
hike the final outcomes.
Thank you.
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Question.4. Deliver a sustainability training session for your team.
At the outset of the presentation, indicate that the team will be able to ask questions during
and at the end of the presentation and may offer suggestions for additional strategies.
Clearly deliver your presentation content using the slides you have developed.
When you have summarised the Sustainability Policy and Procedures and your Sustainability
Improvement Report, discuss your findings from your inspection.
Ask the meeting attendees for their suggestions for improving their environmental and
resource efficiency management.
Encourage them to identify more energy efficient ways of doing their jobs, and evaluate these
strategies in the group.
When you ask the meeting participants about their own resource usage practices, keep in
mind that they are actually colleagues roleplaying members of your team, not Blue Healer
employees. So, when you question them, make it clear that you are also asking for an honest
reply to your questions as it applies to them in real life. As well as taking note of their
responses, open up discussion about why they use resources in the way they do and whether
they have considered changing this.
Your team members should understand their own role in achieving sustainability
improvements.
Take notes on these discussions to assist you in the next activity.
As well as present the information, you are required, in the role of Administration Manager, to
solve problems that arise during the meeting, so pay attention to the issues raised by the
group and try to find solutions to each.
During and after the presentation, demonstrate effective communication skills including:
● Speaking clearly and concisely
● Using non-verbal communication to assist with understanding
● Asking questions to identify required information
● Responding to questions as required
● Using active listening techniques to confirm understanding
You will be assessed on the quality of your presentation skills as well as the presentation
itself.
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Question.5. Update your Sustainability Improvement Report and action plan.
Following the meeting, revise your report and plan to reflect the feedback you
received during the meeting.
Add the work team members’ energy usage that you measured during the meeting
to the section in the Current usage section of your report. Analyse this information
and determine at least three methods of changing their usage to reduce their
environmental impact.
Save this as Updated Sustainability Improvement Report
When completed, submit your updated report to your assessor.
Answer:
Updated sustainability improvement report:
● There is strong need to obliged all the personnel to abide with new policies.
● Besides capital budgeting method, some other strategies can be adopted in order to bring
better outcomes.
● Plan, Do, Check, Action would be that policy which is also supposed to be used so can
ensure continuous improvement plan.
● For change management a well-articulated model is to be used which will somehow pave
the way forward.
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Assessment Task 3 Checklist
Student’s name:
Did the student:
Completed
successfully?
Comme
nts
Yes No
Describe, and apply, continuous
improvement strategies to their team’s
work?
Integrate environmental and resource
efficiency improvements into the team’s
everyday work?
Support their team members to identify
possible areas for improved resource
efficiency in their work area?
Document their team’s current resource
usage as stated during the meeting?
Ask the team members for their
suggestions and ideas about
environmental and resource efficiency
management?
Act on their team’s suggestions and
ideas when appropriate?
Task outcome: ◻ Satisfactory ◻ Not
sati
sfac
tory
Assessor signature:
Assessor name:
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Assessment Task 4: Sustainability activities review
Task summary
You are required to report on outcomes of the implementation of your Sustainability Improvement
Report by analysing data provided.
This assessment is to be completed in the simulated work environment in the RTO.
Required
● Access to textbooks and other learning materials
● Computer with Microsoft Office and internet access
● Survey Results
● Sustainability Implementation Report Template
Timing
Your assessor will advise you of the due date of these submissions.
Submit
● Email with Sustainability Implementation Report attached
● Email outlining reward system with Sustainability Implementation Report attached
Assessment criteria
For your performance to be deemed satisfactory in this assessment task, you must satisfactorily
address all of the assessment criteria. If part of this task is not satisfactorily completed, you will be
asked to complete further assessment to demonstrate competence.
Resubmission opportunities
You will be provided feedback on your performance by the assessor. The feedback will indicate if
you have satisfactorily addressed the requirements of each part of this task.
If any parts of the task are not satisfactorily completed, the assessor will explain why, and provide
you written feedback along with guidance on what you must undertake to demonstrate satisfactory
performance. Reassessment attempt(s) will be arranged at a later time and date.
You have the right to appeal the outcome of assessment decisions if you feel that you have been
dealt with unfairly or have other appropriate grounds for an appeal.
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You are encouraged to consult with the assessor prior to attempting this task if you do not
understand any part of this task or if you have any learning issues or needs that may hinder you
when attempting any part of the assessment..
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Assessment Task 4 Instructions
Complete the following activities:
Carefully read the following scenario.
Assume that the Sustainability Improvement Report you developed has been implemented, as
well as findings from sustainability inspections and reports in other areas of the resort.
Sustainability initiatives that have been implemented include:
● Energy audit and all recommendations implemented including signage about energy use
(e.g. switch off lights at night, turn down brightness, turn off taps)
● Recycling policy introduced, and three more recycling bins introduced.
● Green purchasing policy developed (on staff intranet, email sent to staff to advise).
● Green transport policy developed and implemented (on staff intranet, email sent to staff to
advise).
Assume also the following sustainability targets:
● Reduce electricity consumption by 20% within six months.
● Promote awareness of sustainability initiatives amongst all staff members
A staff survey (results provided in Survey Results), as well as an energy audit have been
undertaken.
The results of the energy audit are as follows:
Actions implemented:
● Replaced halogen downlights with energy efficient downlights and transformers.
● Connected to natural gas, converting to an energy source with one-third of the greenhouse
gas emissions of electricity from coal
● Replace electric storage hot water heater with instant solar hot water
● Replaced air conditioner with a more efficient inverter unit.
● All of the interventions cost a total of $4,800.
Prior to energy audit:
● Annual energy bill: $2,415 a year
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● Annual greenhouse emissions: 18 tonnes a year
Six months later:
● Annual energy bill: $2,275 a year
● Annual greenhouse emissions: 14.3 tonnes a year
One year later:
● Annual energy bill: $1,800 a year
● Annual greenhouse emissions: 10.2 tonnes a year
Note: Four new staff members were employed in the last six months may account for increase.
Energy targets were not adjusted to account for the new staff.
Question.1. Develop a sustainability implementation report.
You are required to review the results of the staff survey and the energy statistics provided.
Based on your review, develop a short report that outlines:
● Analysis of staff survey results and achievements against targets (see Appendix.1.)
● Analysis of energy audit data and achievements against targets
● Recommendations for additional actions that need to be taken based on the data above.
● Recommend new efficiency targets
● Summary of the success of the sustainability policy and procedures based on analysis.
● Updates to the company’s Sustainability Policy and Procedures to account for
recommended improvements.
Use the following Sustainability Implementation Report Template to guide your work.
Blue Healer: Sustainability Implementation Report
a) Analysis of staff survey results and achievements against targets
Following the implementation of the sustainability improvement report and the sustainability policy
and process, a survey of Blue Healer Company workers was conducted to assess their perceptions
of sustainability. The outcomes demonstrate awareness and
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Employees' dedication to sustainable practises When questioned about their awareness,
Most Blue Healer Company employees support the implementation of sustainable policies.
They appeared to be aware of the recycling programmes. Furthermore, the staff stated that
They were aware of the need of turning off lights, lowering screen brightness, and conserving
water.
and the usage of public transportation, among other things. However, the majority of employees
have just a hazy understanding of the
activities being pursued inside the organisation
When asked how worried they were about sustainability, the majority of the employees expressed
worry. One of the employees answered that he owed it to his children to implement sustainable
methods. There was only one member of staff.
appeared to be unsure of the notion Six out of ten workers are concerned about workplace
sustainability.
Six workers agreed that it is critical and underlined their participation in executing it.
sustainability. However, one member of staff believes that the government should handle this.
When asked about areas for improvement, the comments and recommendations
More trainings, a brainstorming workshop, a compost bin in the kitchen, and other items arrived.
b) Analysis of energy audit data and achievements against targets
Blue Healer's measures to promote energy efficiency include replacing halogen down lights with
energy efficient down lights, using natural gas to minimise glasshouse gas emissions, and using
instant solar hot water instead of traditional hot water.
Electric storage serves the same purpose. Another step was the installation of a more efficient
inverter unit.
The goal for energy efficiency was to cut electricity use by 20%. Following the
Due to the intervention, annual energy bills were reduced from $2415 to $1800. This is more than a
quarter.
decrease in energy usage It is apparent that the goal was not only attained but exceeded.
has been surpassed Similarly, glasshouse gas emissions have decreased from 14.3 to
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10.2 tons.
c) Recommendations for additional actions that need to be taken based on a review of the
data
The organization's sustainability measures have had an influence not just on raising awareness,
but also on energy efficiency and glasshouse gas emissions. Additional actions that can be made
based on the data supplied include:
Programs for training and education: There is a need to educate and inform everyone.
employees about the organization's sustainability activities, their value, and the role of
every employee involved in the effort
Refrigeration equipment upgrade and maintenance: A significant quantity of energy is expended.
When it comes to the hospitality business, refrigeration is essential. As a result, improving the
refrigeration
Changing equipment to a more energy-efficient model and servicing it on a regular basis can result
in cost savings.
d) Recommend new efficiency targets
With the organization's sustainability activities, the efficiency objectives established have been
excellently met. The goal had been to lower energy efficiency by 20%. The goal was exceeded by
more than 5%. After achieving such a high level of energy usage
It will undoubtedly become more difficult to attain the same degree of energy reduction. Thus,
The new efficiency objective that may be set is 15%.
e) Summary of success of sustainability policy and procedure based on analysis.
The application of sustainability policy and process has been a success.
Employees are taking on the role of promoting and implementing sustainable measures.
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The sustainability procedures have been transparent and open. This has resulted in
Communication and understanding about how the organisation conducts sustainability.
Electricity, water, and gasoline use have all decreased. This has been accomplished.
by changing employees' habits towards frugality as well as by using more
cutting-edge technology
f) Updates to sustainability policy and procedure to account for recommended improvements.
The following adjustments to the sustainability policy and procedure are possible:
1. Use of compost bins for kitchen trash: The use of compost bins for kitchen waste must be
established. This can help with trash management. Not only that, but compost manure may be
made from kitchen trash and used to fertilise the plants in the workplace.
2. Brainstorming and progress review session: Every month, brainstorming meetings will be held to
develop fresh ideas for making the business more sustainable. Furthermore, progress towards
resource efficiency and sustainability must be reviewed in these sessions, giving the chance to
alter measures accordingly.
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Question.2. Send an email to stakeholders (your assessor).
The text of the email should be in grammatically correct English, written in an
appropriate (polite, business-like) style.
The email text should briefly explain the purpose and contents of the report and
promote the strategies that have proven to be successful.
Attach your Sustainability Implementation Report to the email.
From:
To: Mr. ABC, Assessor
CC:
Subject: To explain the purpose and contents of the report so can promote
the strategy.
Attachments:
Dear sir,
The sustainability implementation report has been fabricated and it is aimed that the report must be
explained. The main aim of this presentation is to bring implementation related practise into your focus.
Which will be fetching sense of deeper understanding and some better ideas can be grabbed.
The report is discussing different aspects of sustainability implementation plan. It mainly covers range of
strategies fabricated to deal with the issue.
Thank you.
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Question.3. Send an email to your team (your assessor).
You have been given permission to implement a system that rewards individuals, or
the whole team, when sustainability targets have been reached. The rewards
should cost no more than $200 per year for each area of the Blue Healer.
Consider what rewards could be appropriate for your work team and describe these
to your team. Inform the team whether they have earned the reward(s) based on
the evaluations you made in your Sustainability Implementation Report.
The text of the email should be in grammatically correct English, written in an
appropriate (polite, business-like) style.
Attach your Sustainability Implementation Report to the email.
From:
To: Team members.
CC:
Subject: Discussing about rewards.
Attachments:
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Dear team members,
It is a great moment to introduce a great information to you that the desired sustainability target has
been achieved. The Blue Healer organization has decided to give rewards to the participates or our
hardworking team members.
A cash voucher of $200 would be given to these members. For this aim, a 360-degree analysis was
implemented. On the basis of the evaluation programme some names are selected which will be
disclosed personally.
Thank you.
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Assessment Task 4 Checklist
Student’s name:
Did the student:
Completed
successfully?
Comme
nts
Yes No
Use the Sustainability Implementation
Report Template to evaluate and
monitor the success of the company’s
sustainability improvement
interventions?
Document sustainability outcomes for
the company?
Rd report on the company’s
achievement of efficiency targets?
Communicate the company’s
sustainability outcomes to key personnel
and other stakeholders?
Evaluate the success of their
sustainability improvement strategies
and plans?
Set new efficiency targets for the
company?
Apply new tools and strategies by
suggesting changes to the company’s
Sustainability Policy and Procedures?
Promote successful sustainability
strategies and reward their team
members where possible?
Task outcome: ◻ Satisfactory ◻ Not
sati
sfac
tory
Assessor signature:
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Assessor name:
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Appendix.1. Blue Healer - Sustainability survey question results
Six staff were provided with the surveys, and all six responded.
Which of the following initiatives are you aware of in the workplace?
Staff member 1: Recycling, turn down brightness on monitor,
Staff member 2: Recycling, transport (ride, walk, catch public transport to work), using technology
to reduce impacts e.g. proposed e-books.
Staff member 3: Recycling, switch off lights, double sided printing
Staff member 4: Save water by not leaving taps on for too long.
Staff member 5: Regular energy audits
Staff member 6: Recycling
How concerned are you about sustainability overall?
Staff member 1: Quite important.
Staff member 2: Really concerned. I owe it to my children to do as much as I can.
Staff member 3: Reasonably concerned.
Staff member 4: Very important, we are all responsible for sustainability.
Staff member 5: Very concerned but I think the government need to sort it out.
Staff member 6: Not really clear on the whole concept.
How important is sustainability at work to you?
Staff member 1: Very important. We all need to do our bit.
Staff member 2: Very important. Workplaces need to set good examples.
Staff member 3: Somewhat important. The government needs to sort this out.
Staff member 4: Very important. We are all responsible for sustainability.
Staff member 5: Somewhat important but really, at the end of the day, we all need to do our job.
Staff member 6: Very important. The feeling that what I do on a day to day basis has a direct
impact on our company and its success.
What sustainability areas would you like to see improved?
Staff member 1: More training to increase awareness and efficiency in procedures.
Staff member 2: Brainstorming meetings to make sure we come up with good ideas, such as
sustainability weeks, ride to work week with incentives, more support from senior
management.
Staff member 3: Not sure.
Staff member 4: Compost bin in kitchen.
Staff member 5: More training and more support from senior management, such as a budget for
the initiatives.
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1. Staff member 6: More training and information.
ASSESSMENT SUMMARY SHEET
After the assessment, the Assessment Summary Sheet should be signed the
Assessor, Student and the Academic Manager. If a Not Competent, has been
achieved then strategies to address the gaps in the performance should be have
been identified and a time for reassessment organised on the attached
resubmission / feedback sheet.
Code
BSBSUS401 Monitor& implement
environmentally
sustainable practices
Student Name
Student ID
Commencement Date Completion Date
Student Declaration I declare that:
◻ The Trainer/assessor advised me of the date and time of the assessment
◻ The Trainer /assessor explained appropriate evidence required to complete assessment
◻ The Trainer/assessor explained the purpose and the consequence of assessment
◻ I was provided with any special needs required relating to the assessment process
◻ The Trainer/assessor explained my rights regarding the appeals process
◻ This project is my own work and that I have correctly acknowledged the work of others
◻ This project is in accordance with Gamma Education & Training guidance on good
academic conduct (and how to avoid plagiarism and other assessment irregularities)
Student Name: rafi Student Signature: Date:
Marking Guide - The principles of assessment of fairness, flexibility, validity and reliability have been met and
the learner has been assessed as competent in the elements for this unit. S – Satisfactory NS – Not Satisfactory
Assessment: Assessment Type: S/NS
Assessment A Short answer questions
Assessment B Case study
Assessment C Sustainable improvement report
Assessment D report
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Assessor Name Assessor Signature Date
1
2. ASSESSMENT
FEEDBACK SHEET /
RESUBMISSION
Comments: Trainers feedback
and notes on the assessment of
the unit.
Assessments have been discussed with the student and unsatisfactory elements addressed
Overall Result
(After Resubmissions ) Competent Not Competent
If a Not Competent, has been
achieved then strategies to
address the gaps in the
performance should be
identified and a time for
reassessment or other
assistance organised.
What arrangement have been
made:
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Special Class Date:
One on One session Date:
Re-sit Date:
I have received feedback and been informed of the assessment result
and the reason for the decision I agree with the assessment result and
any resulting actions
Student Name Student Signature
Entered VETtrak Yes Date: By:
Academic Manager Name Academic Manager Signature Date
2
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