Frontier Education BSBSUS501: Sustainability Policy Report Assessment

This report presents a comprehensive sustainability policy developed for the Kingfisher Garden Centre's head office as part of the BSBSUS501 assessment. The report begins with an assessment cover sheet and student declaration, followed by multiple-choice questions covering key sustainability concepts, WHS, and SMART KPIs. The core of the assessment is a detailed report that includes the policy scope, identifying key stakeholders, important issues, and setting the vision and values. The report then analyzes the current situation, setting goals for improvement in waste, water, energy, and procurement, using provided data and benchmarks. The report incorporates the BSBSUS501Sustainability policy template and includes sections on legislation compliance, data analysis, and continuous improvement strategies. The student also addresses waste management, stakeholder engagement, and the importance of SOPs in implementing the sustainability policy. References and an appendix with a grievance procedure flowchart are also included. The assessment demonstrates an understanding of sustainability principles and their practical application in a business context. This document is a contribution to the Desklib platform, which provides AI-based study tools for students.

Assessment Cover sheet
BSBSU501 Develop workplace policy and procedure for sustainability
Stud
ent
nam
e:
Bikramjit Singh
Stud
ent
num
ber:
FL170561
Decl
arati
on:
I declare that:
 This
assessmentismyownoriginalwork,exceptwhereIhaveappropriatelycitedtheoriginalsource.
 This
assessmenthasnotpreviouslybeensubmittedinthisoranyothersubject.Forthepurposesofgrading,I
giveFrontier
Educationthepermissiontoauthenticatetheassessment,includingcommunicatingacopyofthissub
missiontoacheckingservice(whichmayretainacopyoftheassessmentonitsdatabaseforfutureplagia
rismchecking).
 This assessment is my own work
 I have retained a copy for my records
Sign
atur
e:
Date:
An electronic signature is any method which applies a “signature” to an electronic message. This may range
from the typed name of the sender to an image of the handwritten signature of the sender.
Assessor use:
Attempt Competent Not Yet
Competent Date
Initial 20/2/18
Final / /
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BSBSUS501 - Student Assessment
Assessor name: Merrilee Taylor
Assessor Signature M Taylor
Date: 20/2/18
Notes to Students:
Student Assessment
You are required to complete each task in the student assessment and return it to your
Trainer/Assessor by the due date.
 Please ensure you complete the front cover sheet prior to submission.
You are required to:
 Read through and follow all the instructions provided
 Ensure that you tick, sign and date the student declaration
 Submit your assessment to your Trainer or directly to the Student Learning
Management System (LMS)
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ASSESSMENT A – MULTIPLE CHOICE
INSTRUCTIONS
Each multiple-choice question has four responses.
You are to answer all questions.
There is only one right answer.
1. Which statement is false?
States and territories have codes of practice which are mandatory and legally
binding.correct 
Each of the states and territories has their own legislation for matters of state
and local significance. ☐
International environmental regulations are passed on to Australians through
Australia’s federal law. ☐
The Environment Protection and Biodiversity Conservation Act 1999 is the main
piece of federal legislation for environmental protection. ☐
2. Which statement about WHS is true?
WHS legislation is important for businesses to know, but it is not directly linked
with implementing and monitoring environmental sustainability. ☐
Employers have a duty of care to ensure, where reasonably practicable, that
the health and safety of workers and others is not put at risk when carrying out
work duties.correct

WHS is only the responsibility of management as managers implement and
monitor WHS standards and practices. ☐
WHS laws are set at a federal level. There are no state or territory WHS laws. ☐
3. Which of the following is an example of a SMART sustainability KPI?
Undertake a compliance audit. This involves checking that the organisation’s
systems and procedures adhere to regulatory guidelines. ☐
Belong to a standard certification, rating or accreditation scheme.
Implement a quality management system including undertaking a
benchmarking process to achieve best practice. 
Hire only employees who have an excellent knowledge of sustainable practices
and legislation. ☐
4. Which of the following statements best fit the concept of Equal Employment
Opportunity?
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Regulations and legislation that ensures the workplace is free from
discrimination. ☐
Bullying and sexual harassment prevention. ☐
Positive steps towards removing barriers such as discrimination and bias to
work and promotion. 
Policies for managing diversity.
5. The part of the sustainability policy that defines the policy aims and stakeholders is
known as what?
The diversity policy ☐
The policy scopecorrect 
The policy action plan ☐
The policy introduction ☐
6. Before you can improve work practices to become more sustainable and help meet
compliance obligations, what do you need to do?
Set SMART goals and targets for resource usage.
Apply continuous improvement strategies to key business activities. ☐
Collect and analyse data on the organisation’s current resource usage. 
Undertake research to obtain ideas for improvement, including liaising with
stakeholders. ☐
7. Which statement is true?
External benchmarks are useful tools for an organisation to use to analyse and
assess their performance against best practice. correct 
Codes of practice are mandatory and ensure organisations achieve best practice. ☐
Internal tools such as SOPs and KPI tracker sheets are all an organisation needs ☐
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to monitor progress and assess for improvements.
Sustainability is defined purely in terms of the natural environment. ☐
8. Which of the following is an example of a SMART sustainability KPI?
Reduce water consumption and electricity consumption. ☐
Reduce electricity consumption for the air-conditioning unit by 15% by January
2016. ☐
Increase the use of green power in the office by January 2016. 
Reduce water consumption in the office by 10%.
9. Where can you access external benchmarks for sustainability?
Utility providers ☐
ISO standards and eco-accreditation scheme
Government bodies, such as the Energy Efficiency Exchange ☐
All options are correct 
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10.Which can help provide structure and clarity to the process of data collection and
monitoring?
An environmental impact report ☐
Benchmarking ☐
An environmental audit ☐
A data collection plan.correct 
11.When determining whether the sustainability initiatives for your organisation have been
successful, you’ll want to compare data on resource use against what?
Codes of practice ☐
Baselinescorrect 
SOPs ☐
QA system ☐
12.The ongoing effort to improve products, services and processes in all areas of business
is known as what?
Best practice ☐
Continuous improvement 
Greenwashing
Quality assurance ☐
13.To help give your sustainability plan structure and relevance to your organisation, what
could you do?
Use data from energy management and tracking software. ☐
Ensure that every employee receives a printed copy of the plan and conduct relevant ☐
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training.
Have an external standards or accreditation framework organisation write your
environmental plan. ☐
Use a sustainability framework such as the GRI, TBL, CERES, or The Natural
Step and align the plan to the organisation’s strategic plan. correct 
14.Your team has come up with the following suggestions to improve waste management.
According to the waste hierarchy, which is the best option?
Reduce waste by using refillable containers and dispensers for cleaning
chemicals.correct 
Recycle the containers the cleaning chemicals come in. ☐
Train staff to use fewer chemicals and to dispose of the empty containers in the
recycle bin. ☐
Reuse the cleaning containers in other ways, such as making pot plant holders
out of them. ☐
15.Which statement about stakeholders is false?
Stakeholders should be identified early in the development of the sustainability
policy. ☐
It makes good business sense to seek input from stakeholders as they can be a source
of assistance and can influence the success of your sustainability policy actions. ☐
Stakeholders are external groups of people who need to be consulted with
when there is evidence they can influence your business activities. correct 
Use different communication strategies to engage with stakeholders, such as
working committees, newsletters, surveys and social media. ☐
16.Jonie has introduced several green initiatives in line with the sustainability policy he’s
just developed, however, employees are confused about what they are responsible for.
What is the most effective course of action for Jonie to take?
Create an action plan that clearly shows what is to be done, when and the
department or person responsible. ☐
Send out an email to all the department managers with another copy of the policy
attached. ☐
Put together a SOP manual and provide a copy to each department.
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Run some focus group meetings to gather information from a range of
employees to help identify what the root cause of the problem is. 
17.Which of the following statements about SOPs is false?
SOPs are essential to quality control and can form the basis for training
content. ☐
SOPs should reflect sustainability initiatives and therefore you may need to update
existing SOPs and write new ones. ☐
Any time improvements are made to the sustainability policy, you need to
check that SOPs are still correct. ☐
As long as you have an SOP manual, there is no need to make reference to
SOPs in the sustainability policy.correct 
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ASSESSMENT B – REPORT
Instructions (for assessments not embedded within the LMS)
 The assessment must be written using an industry standard software package such as
Microsoft Word, Excel, PowerPoint, etc.
 Name the file using the assessment task number and then save your file.
 Ensure your submission identifies the unit code and title, the assessment task number
and the name of the assessment at the top of the page. Alternatively, you may place this
information in the document header.
 On completion, submit your assessment to your assessor via the LMS.
Candidate assessment guide and evidence
This assessment requires you to develop and implement a sustainability policy, along with
supporting procedures, for the Kingfisher Garden Centre. To streamline the process, you have
been provided with a sustainability policy template to use in this assessment.
You are required to do the following.
 Complete Tasks 1, 2, 3, 4 and 5.
 Your policy should be created using the template provided and be presented fully typed
and include:
1. Cover or title page
2. Table of contents
3. Body – with headings and numbering systems
4. References: list sources of information and research
5. Appendix: flow chart of the grievance procedure
 Use the list in the Candidate task checklist provided when submitting your assessments.
Do not submit your work until you have completed all parts of the checklist.
 Go to the LMS and navigate to the ‘Additional Resources’ folder for the unit BSBSUS501 –
Develop workplace policy and procedures for sustainability. Select the
BSBSUS501Sustainability policy template and save to your personal files on your computer.
This will become your submission for Assessment B which you will compile as directed, over
the duration of the unit.
 You will be expected to conduct research to help with this task. All sources should be cited
in text and included in the reference list. A guide to referencing can be found in the ‘Course
Resources’ folder in the LMS or alternatively contact your trainer if you require assistance.
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Background
Rather than assessing data for the entire Kingfisher business, this task requires you to collate
and interpret data for the Kingfisher Garden Centre’s head office.
Kingfisher’s head office is located in Fairfield, Victoria, 3078. It takes up 220 square metres of
office space and the building is cooled via three ducted air conditioners. Unlike the garden
centres, the office hasn’t been designed with sustainability in focus.
Ensure you are familiar with the company Kingfisher Garden Centre. Revise the company
overview located on the Kingfisher intranet www.didasko-online.com/kingfisher/about-
us.php#overview.
Report
Navigate to the ‘Additional Resources’ folder for the unit BSBSUS501 – Develop workplace
policy and procedures for sustainability and save a copy of the BSBSUS501Sustainability
policy templateon your computer.
The template will guide you as to what needs to be in each section.
In addition to the information found in this unit, remember to refer back to the introduction
unit Plan for sustainability for more information on the formation of a sustainability policy.
You will submit your sustainability template report once you have completed all tasks 1 to 5.
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Task 1: Policy scope
Complete all of the items within 1. Policy Scope, as noted below, except1.4 Legislation
mandating compliance.
1. Policy scope
1.1 Key stakeholders
1.2 Important issues and challenges your business faces
1.3 Responsibility or duty to act
1.5 Vision
1.6 Values
Once completed, save your document. You don’t need to submit it yet.
Task 2: Overview of current situation and set goals for improvement
Return to the Policy scope, 1.4 Legislation mandating compliance. Complete this section as
per the instructions in the template.
Complete all items within heading 2. Overview of current situation and 3.Goals and targets for
improvement.
Use the data provided in this task below to set a baseline for the Kingfisher Garden Centre’s
head office in the areas of energy and water management. After collating this information into
charts, you’ll be able to use the data and benchmarks supplied below to determine your goals
for improvement.
Goals for improvement should cover all key areas of waste, water, energy and procurement,
as well as initiatives that will meet the broad sustainability definition.
Once completed, save your document. You don’t need to submit it yet.
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