BSBSUS601: CSR Policy, Stakeholder Role-Play & Wesfarmers RAP

This assignment addresses BSBSUS601, focusing on leading corporate social responsibility. It involves creating a CSR policy for Workwear Group, detailing the context, benefits, barriers, legislation, opportunities, stakeholders, and change management provisions for two CSR areas. The assignment also includes a role-play simulating stakeholder engagement with Wesfarmers' ethical sourcing and reconciliation action plan, discussing CSR objectives, policy alignment, and improvements. The policy development encompasses strategies for stakeholder engagement, incorporation into organizational systems, and documentation procedures. The Wesfarmers component analyzes their progress in ethical sourcing, modern slavery policies, and commitment to Indigenous support through their Reconciliation Action Plan.

BSBSUS601 Lead corporate social responsibility
Assessment Task 2 – Written Report and Role Play Review
Task summary
This assessment is to be completed using the case study as simulated work environment. This
assessment task requires the student to develop a Corporate Social Responsibility Policy using the
case study provided and a Corporate Social Responsibility Review of an organisation he or she is
familiar with.
Required
 Access to textbooks/other learning materials
 Access to the student portal
 Computer with Microsoft Office and internet access
Timing
 Your assessor will advise you of the due date of this assessment via the student portal.
Submit
 This completed workbook.
Assessment criteria
For your performance to be deemed satisfactory in this assessment task, you must satisfactorily
address all the assessment criteria. If part of this task is not satisfactorily completed, you will be asked
to complete further assessment to demonstrate competence.
Re-submission opportunities
You will be provided feedback on your performance by the Assessor. The feedback will indicate if you
have satisfactorily addressed the requirements of each part of this task.
If any parts of the task are not satisfactorily completed, the assessor will explain why, and provide you
written feedback along with guidance on what you must undertake to demonstrate satisfactory
performance. Re-assessment attempt(s) will be arranged at a later time and date.
You have the right to appeal the outcome of assessment decisions if you feel that you have been dealt
with unfairly or have other appropriate grounds for an appeal.
You are encouraged to consult with the assessor prior to attempting this task if you do not understand
any part of this task or if you have any learning issues or needs that may hinder you when attempting
any part of the assessment.
Assessment Cover Sheet
Candidate name:
IH Sydney Training Services Pty Ltd
RTO Code: 91109 CRICOS Code: 02623G

Candidate ID
Trainer’s Name:
Date Submitted:
Candidate
declaration:
I declare that:
 I have read and understood all the information provided in relation to
the assessment requirements to complete this unit, the instructions
and the purpose and processes of undertaking this assessment task
 This assessment is my own work and where other’s works or ideas have
been used, I have appropriately referenced or acknowledged them
 I understand that plagiarism is a serious offence that may lead to
disciplinary action.
Candidate signature:
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Assessment Task 2 – Written Report and Role Play Review
This assessment task requires you to lead corporate social responsibility (CSR) at a respected
organisation by considering two different areas or opportunities (such as environmental responsibility,
ethical responsibility, philanthropic responsibility or economic responsibility). To do this, you will work
as a team with relevant stakeholders to establish CSR Objectives and a CSR Policy and then integrate it
into the organisation’s systems, processes and procedures.
Case Study
Research the WORKWEAR GROUP’s position on CSR:
 Sustainability Objectives
In particular refer to the following pages:
 Compliance & Ethical Sourcing
 Indigenous Support
Also look at their Blog for more recent ventures.
Part A – Establish Corporate Social Responsibility
In this task, you need to create a draft Corporate Social Responsibility (CSR) Policy using the case study
and template provided. In your CSR Policy, you need to detail the following:
1. Describe the context of the organisation by qualifying and quantifying the drivers for CSR.
2. List the current benefits of, and barriers to, the two (2) CSR areas for the organisation.
3. List the legislation, regulation, standards and organisational policy affecting CSR analysis of the two
(2) areas in relation to the organisation.
4. List future opportunities for CSR practices for the organisation.
5. List the key stakeholders for organisational CSR.
6. Describe the strategies to engage with stakeholders to develop CSR objectives and policy.
7. Describe change management provisions for CSR strategy of the two 2) areas for the organisation.
8. Describe how to incorporate CSR strategy for the two (2) areas into required organisational
systems, procedures and processes.
9. Describe the procedures to be used in preparing and distributing documentation regarding CSR
strategy for the two (2) areas.
(Approximately 500 words)
Corporate Social Responsibility Objectives and Policy for Two (2) Areas or Opportunities
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1. Area or opportunity for CSR
2. Area or opportunity for CSR
1. Ethical
2. Environmental
Context for CSR in the organisation
by qualifying and quantifying the
drivers for CSR
The drives of CSR influence organization policies and
productivity. Here are some drives of CSR as follows.
Globalization
Globalization is the drive of CSR. The consequence of a
crisscross-border and global supply chain is increased
awareness of CSR and concern related to HR practices.
Company trade flow at the global level. They focus on the
environment to protect the health and safety of humans.
Corporates engage in meaningful or regular stakeholder be in
a better position to respond economically, socially, and
environment.
International legal instrument and guideline
The guideline of the international instrument set some
standards which are essential for every organization. This
standard is very important for customers because this
guideline is the authentic standard and purchase their
product.
The global compact is a framework issued by the UN. This
framework is used for businesses that are committed to
business operations and strategies. The framework is align
operations and strategies and support the core values in the
area of human right.
Altering public expectations corporate brand organizations
produce their product global. They are making an expected
product which is needed by the people. Global companies are
madly providing jobs and contributing economy through taxes
and employment. This has increased expectations that will be
more open more able and prepared in their performance and
environmental arenas.
Current benefits of, and barriers to, Workwear group is show the CSR benefit
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CSR for the organisation
CSR is built a business reputation as a responsible business. It
is a cause-saving opportunity which reduces waste and
emissions and saves money. CSR is being responsible and
sustainable it is easier to recruit a retain existing one. Various
benefits are given by CSR its operational cost saving. CSR has
better financial performance and a greater ability to attract
talent to the organization. Its focus is on organization growth
and easier access to their capital.
Some varieties are fine in CSR the lack of stakeholder
awareness the lack of regulation and standards and the lack of
social audit is the most important barrier shown in CSR is a
negative impact on the organization.
Legislation, regulation, standards
and organisational policy affecting
CSR analysis in relation to the
organisation
There is special legislation governing CSR. These laws are
essential parts of the organization to protect the consumer
from hazardous goods. The code of conduct is encouraged
companies to make a good product for their customer if any
problem is occurred so the consumer is using their power.
Future opportunities for CSR
practices for the organisation
The future of CSR is innovative because it plays an important
role in companies and engages communities. Customers and
employers want sustainability the sustainable environment is
very important for employees in the organization it focuses on
employee mental conditions and happiness which is an
internal factor of any organization. Customer demand
productive product which is beneficial for the customer as well
as the environment also the demand those type of product
which is organic did not harm their skin and their health. Now
CSR has become an opportunity for every organization uses
opportunity they make an organic product for their loyal
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customers increasing the organization's wealth and reputation
at the global level.
Key stakeholders for organisational
CSR
Corporate social responsibility includes responsible business
and respect of stakeholder, shareholder, customer, supplier
employees. The business relationship with institution and
standard. The business responsible member of society it
operates wide range of product. stakeholder is not a
shareholder it also includes their employee’s customer and
suppliers its player vital role in any organization without these
stakeholders a business cannot run.
Strategies to engage with
stakeholders to develop CSR
objectives and policy
Gather Idea and engage various stakeholders.
Build community generally engage in a project
Support promotional activities
Change management provisions for
CSR strategy for the organisation
Change management provision set for the organization to
increase profit. The change management mechanism to the
managing the people and organization structure in order to fill
the need of the customer. When some organisation change
their management they effectively evaluate CSR policies so
employees make a positive image of the company in their
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mind.
How to incorporate CSR strategy
into required organisational
systems, procedures and processes
CSR strategies is the comprehensive plan for the every
organization it is a funder to design and analyses the
organization it is an small initiative to check change in the
plan. It includes is specific area promotion communication
approaches or evolution procedure. CSR statuses is very
important to build and monitor the programs of the
organization. Nestle is the great example of CSR the detail
inside into the brand that include long term goals for
individuals, community, families.
Procedures to be used in preparing
and distributing documentation
regarding CSR strategy
The CSR strategy is very important factor for every
organization because it influences large number of customers.
The organization make strategy for future and they make
documentation.
Part B – Monitor and Evaluate Corporate Social Responsibility
This task will involve your participation in a role play in which you will discuss Wesfarmers’ progress
towards implementing the two (2) documents provided in the Case Study.
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Case Study
Research the Wesfarmers’ policy on protecting basic human rights:
 Ethical Sourcing and Modern Slavery Policy
Research the Wesfarmers’ formal commitment to Indigenous support and reconciliation:
 2022 Reconciliation Action Plan (RAP)
1. Your trainer will allocate you a role to play as a key stakeholder in the success or otherwise of
Wesfarmers’ commitments to the two (2) documents in the Case Study over the past twelve (12)
months. In particular the role play will address:
 consulting and communicating with relevant stakeholders to ensure CSR objectives and policy
align to organisational goals
 negotiating with stakeholders to integrate CSR practices into policies and procedures
 suggesting improvements CSR practices into policies and procedures.
Role play as a key stakeholder in Wesfarmers
Background information
Wesfarmers is found to be a diversified corporation that has grown into one of Australia's largest
listed companies. The headquarter is situated in Western Australia and includes many important
business operations such as home improvement and outdoor living, office supplies, apparel and
general merchandise, energy and fertilizers, health, beauty and wellbeing, etc. It is found to be
one of the largest employers in Australia. They have approximately 484000 as a shareholder
base. The main objective of this companies to provide a satisfactory return to its shareholder.
The situation
In this role play, I am playing a role as a stakeholder in the success or otherwise of response
commitment towards ethical sourcing in modern slavery policy and reconciliation action plan.
The current situation of the company is to achieve the objective and their commitment should
be accomplished. It is not new that corporate social responsibility becoming one of the most
important and necessary activities. CSR is found to be fully filled by each and every organisation
because it becomes to need of society as well as people. In order to achieve the organisational
goals and objectives, a company should not forget that there are some responsibilities towards
society and this is the reason that waste farmers are focusing on eliminating modern slavery as it
becomes very tough. For the purpose of removing and dedicating modern slavery in today's
environment, they are focusing on an application of important policy which name is ethical
sourcing and modern slavery policy. Every day the situation of the natural environment is getting
worse and this is the main reason that they are required to take the necessary course of action.
Wesfarmers is continuously focusing on social development and for that purpose they are
investing and important policies which help to improve the economy and society. There is a
demand for immediate action towards the achievement of economic and societal development.
Current issue
There are many issues that identify by stakeholders in the corporate in which one of the
important issues is modern slavery. Slavery defines as the duty performed by people under
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pressure. It is important to respect and promote human rights and also eradicate modern
slavery. The reason behind this is it is continuously growing and becomes a complex problem.
This can be tackled only with the help of collective commitment and responsibility. As a
stakeholder, it becomes necessary for every person to fulfil their commitment towards the
common goal. Modern slavery is really very bad for society as the individuals are exploited by
others for any purpose such as personal or commercial gain. It is illegal and covers a wide range
of abuse and exploitation which includes domestic servitude, organ harvesting, forced labour
and criminal exploitation. It is also found in Australia that Aboriginals and Torres Strait Islanders
are found to be known as indigenous Australians. In Australia, the people are separated into two
different cultures and on the basis of that scenario, they get unfair. It is an important and
fundamental right for every person to get equal rights and in order to solve this issue, the
Wesfarmers are required to take the necessary course of action.
Solution
 After identifying and understanding the issue, the company took the right action for the
purpose of removing all types of inequalities. They also do this because they know it is an
important part of corporate social responsibility. There are two important documents found
in which they take immediate action.
 Ethical sourcing and modern slavery policy
 2022 elevate reconciliation action plan
These are important documents on which Wesfarmers are focused as they are moving towards
sustainability. It is important to understand that sustainable behaviour should be present in each
and every organisation as only companies are able to fulfil corporate social responsibility.
 Ethical sourcing and modern slavery policy
It is important to understand that businesses are required to remove modern slavery from
society because it is continuously growing and becomes a complex problem. For that purpose,
Wesfarmers is focusing on the application of this policy which can be tackled with the help of
collective commitment and responsibility. If the policies are breached then they will take quick
and practical action.
• 2022 elevate reconciliation action plan
It is found to be an important action plan that focuses on formal commitment to reconciliation
and represents their first elevate RAP. It has five important core areas which include career
progression, sustainable employment, community partnerships, celebrating Aboriginal and
Torres Strait Islander cultures and Aboriginal and Torres Strait Islander procurement.
These are the two important actions taken by Wesfarmers and now they require to consult and
communicate with relevant stakeholders to ensure CSR objectives and policy align with
organisational goals. In addition to this, they also require to negotiate with stakeholders to
integrate CSR practices into policies.
2. Once the role play is performed you need to review the operations of Wesfarmers for the two (2)
documents over the past twelve (12) months, from the outcomes of the role play. In your review,
make sure to detail the following:
I. Processes and procedures that were followed to conduct the review of corporate social
responsibility integration with all its stakeholders.
It is important to understand that reviewing CSR integration with all its stakeholder is necessary.
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It is very sure that integration of CSR is necessary with stakeholders because only companies are
able to full fill the CSR policy. In order to fulfil the corporate social responsibility of the
organisation they need to make sure that every stakeholder should understand their responsibility
because, without the involvement of stakeholders, it is not possible for an organisation to full fill
it. For that purpose, they are required to follow the procedure and process which helps them to
conduct a review of CSR integration with all its stakeholders. With the help of conducting a
review company able to ensure that all stay holders are integrated with their CSR policy. The
process is mentioned below:
Review the stakeholder engagement to check the reach of the target audience:
In order to review the corporate social responsibility integration with the stakeholders, it is
necessary to check whether the stakeholder engagement reaches the target audience or not.
Wesfarmers' stakeholders have their target which they are required to reach with the audience
which helps them to achieve the organisational goal and full fill the CSR policy. If a company is
fine that they reach the target audience then they can say that there is an integration between
stakeholders and corporate social responsibility. It is the responsibility of the organisation that
the stakeholders should actively play a role in the process of full filling corporate social
responsibility.
The clarity in the message:
It is important for an organisation to make sure that there should be a clear message conveyed
to the stakeholders that what needs to be performed in the organisation and what are their
rules and how they will fulfil corporate social responsibility. They should be clear about their
duties that how they contribute to achieving a sustainable organisation by full filling corporate
social responsibility.
Review the response:
The company is required to take feedback to check the response and review them so that they
are able to identify the involvement of stakeholders in corporate social responsibility. It is
necessary to make sure that each and every stakeholder are integrated their goals with
corporate social responsibility. For that purpose, the company is required to take feedback from
outsiders as well as internal stakeholders which helps them to review the response.
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Achievement of objective:
In order to review the corporate social responsibility integration with stakeholders, achievement
of the objective is found to be an important tool in which the company requires to check
whether their company is achieving the objective or not. It provides a clear indication that the
company get successful in the integration of CSR with stakeholders or not.
Requirement of adjustment:
If the company found any requirement for adjustment then they can do this. It helps them to
make the situation right and achieve the organisational goals and objectives.
II. Strategies that were used to evaluate CSR against organisational sustainability objectives.
Evaluation of corporate social responsibility against organisation sustainability objective is very
important because there are many organisations which are not doing actually any sustainable
activity but they come under the organisation that full fill the corporate social responsibility.
This is the reason that company is required to evaluate a CSR strategy. There are some
important strategies are mentioned below that helps an organisation evaluate CSR against
sustainability objective:
 Promotion of healthy and inclusive workplace culture: It is found to be one of the
important strategies which help an organisation to review whether their CSR is able to
fulfil the sustainable object or not. Sustainability is not only limited to the use of
products which provide less harm to the environment as it also includes the health and
safety of employees and ensuring an inclusive workplace. So company requires to review
the healthy and inclusive workplace culture.
 Designing of goals with measurable impact: This is also found to be an important
strategy in which socially responsible organisation requires to set measurable goals so
that they can easily check and keep the organisation accountable to stakeholders as well
as themselves.
III. Recommended improvements to CSR policy and practices.
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IV. There are some recommendations mentioned below that help to improve a CSR
strategy:
V. The first recommendation is to be clear and transparent. It is important to
understand for every organisation they are required to be very clear and transparent
in front of their stakeholders whether they are internal or external. That means they
should not still have any relevant information which is necessary to know the
stakeholders because it is unfair.
VI. It is also recommended that the company requires to understand an important
concept which includes learning, responding and improving. This is found to be an
important mantra for success. It is necessary to understand the need to learn from
the environment how the activities are going on and how they should be performed.
After learning they are required to respond and then improve their activities
accordingly.
VII.
End of Assessment
Congratulations, you have completed this assessment task. Please ensure all questions are answered
and upload the following:
 This completed workbook
 Record of involvement in role play
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